"Excellent Customer Service!"
I dealt with Debbie at Nissan buying my first car. She did a fantastic job! I got my car in less than a week. Excellent customer!! Best customer service I have gotten in a long while. I would recommend my family and friends to Debbie at Nissan in Port Chester. Im loving my new car and driving in comfort daily. Maximum satisfaction!!!
"The Best Dealership In The Tri State !"
Everyone and I mean everyone from the front desk to the business department gave great, quality customer service and made me feel comfortable even having not the best credit !!! They didnt treat me any different than someone with good credit . I worked with Steven and Dave and they are the absolute best and gave me every bit of information I needed ! Even the staff who wasnt working with me gave me such great vibes/support . I went front a 1999 Volvo to a 2015 Honda Accord ! Blessed to have done it with Nissan City!!! I will be recommending them to EVERYONE !
"Didnt Have What I Was Looking For"
They didnt have the 2015 or 2016 Quest Certified Pre-owned!!!
"I Bought A Truck Not Even A Month Later Something"
11-04-2016
I did buy a truck from this dealer, not even a month later something went wrong with it. I called them, but they told me I had to call the stended warranty, water pump, and radiator. I think they know.
"Pleasant Car Buying Experience!"
Debbie is personable, NOT aggressive and easy to work with. The finace person also was very pleasant. The whole experience was easy and positive and I was not given a deadline to make a decision like other dealerships have given me. I liked that the whole deal was done on my terms and timetable.
"Nowhere Else Ill Go"
My salesman Dave is a pros pro. Simply the best! Nissan of Port Chester is my new go-to car dealership!
"Great Service!"
Debbie always takes the time to show me options and explain the benefits. She knows what I need in a vehicle and recommends the best one for me. She has a comprehensive knowledge of the fleet. Debbie is always professional and respectful. And also always has a hug & a smile for me. Its like being part of the family! Oh, and I LOVE my new Rogue!!!
"Awesome Service"
Your staff was great. Drop off was easy. Got a loaner andwithin a few days got the call. To come and pick up my car within a few days. Donald and his team work well together and it shows. Thank you.
"Terrific Service"
The welcome extended when I initially called for service, the courtious greeting and sincere appreciation extended to all customers on site. The expedited service, phone call advising when vehicle was ready (on time as promised) and delivery of my vehicle upon pickup.
"Great Service!!"
The sales people were very nice and personable. The customer service was remarkable!!!!!! I have already referred people because they were excellent!!!!
"Great Service, Pleasant Staff, Well Informed"
It was overall an excellent experience; the staff, the service and timing. I would recommend anyone who owns a Nissan to go to Nissan City.
"Renewing Your Lease"
Debbie is efficient and friendly and makes the process painless. She gets in touch if their is a great deal near the time of my trade in and always tries to give me the best deal she can.
"Great Service."
07-01-2016
I am grateful for the quick diagnosis and same day service. They always explain what needs to be done, and why.
"Nissan City Awesome"
David Oaks was terrific. He took time with me and did not push the sale. He represented the brand very well and gave me a good feeling about making the purchase.
"Buying A Great Car"
07-01-2016
The Nissan sales person (David) was really helpful, friendly, easy to talk and explained everything really good. He gave me the best deal I could find among other dealerships.
"Great Service"
06-28-2016
The process was quick and simply. The salesman was very straightforward with me about everything from the very beginning. Also, the whole team was very helpful in the process.
"Great Service"
06-28-2016
My car was scheduled for service on Monday. I had an issue on Friday which required towing my car to Nissan City. While there, they found the trouble and gave me an estimate. I left the car then thinking that it would be worked on the day of my appointment. They called me on Saturday to tell me that the problem was fixed and that they did the other work which was scheduled for Monday. This way I would not be without a car for the weekend
"Oil Change"
06-28-2016
always very ontime and to the point,,, great comfortable feeling at pc nissian staff is very knowledgeable if there is a problem seen always quick to correct it at a fair price
"Great Service, Clean Facility"
Quick service. Friendly atmosphere. Valuable information to customer about the service done and what the vehicle may need. Thank you Done and thank you Talita.
"Fair Price, No Hassles, No Games"
I just (June 2016) leased a Rogue with Nissan City and I was very happy with the whole process. Fair price, no hassles, no games. Sales representative David Oknaian was nice, responsive, knowledgeable, and objective. No hassle, no games. Just the way I like to do business. I will definitively do business with Nissan City and David again.
"Great Service"
Very polite, explains reasons for what is necessary to be done service-wise with my car and very quick work done on my car - only took less than an hour wait for oil change and tire rotation.
"Great Service"
John Brown, my service rep, was polite, efficient and welcoming from the moment I stopped in to make an appointment, to the moment I had to reschedule and when I arrived for my appointment. I waited in your pleasant waiting room and my service was completed within the time I expected.
"Great Service, Curtious"
Repair was very expensive, but dealer did everything he could to dull the pain and very helpful to explain repair work in detail.
"Great Service"
Don Noll and the service personal are very courteous and knowledgeable. I have bought 4 Altimas at Nissan City a good reason is the service department.
"Eileen - Rogue Sv"
Everyone was wonderful. JC Morales was a fantastic sales person, honest and the highest integrity. Brian was a great manager and really explained everything clearly, especially concerning my trade-in value. Dave in finance made it easier. Even the receptionists were great. Im thinking of buying a car for my daughter and would definitely go back. I will refer friends to this particular dealership! Love my car!
"Good Service"
The service department staff are always very courteous. They know my name when I come in and always notify me as soon as the car is ready.
"Great Service"
I loved the attention to detail and the attention to the customer. It was one of the best experiences I have ever had at a Nissan location. John Brown, the Service Consultant, treated me with great respect and went out of his way to communicate with me as often as possible. Not only is a John a great asset to this Nissan location, but those that he works with as well are wonderful. Thalita Ferreira was also very cordial and hospitable. Everyone at this location did their job well and made sure the client always felt assured that everything was being taking care of.
"Excellent Service"
06-03-2016
The service advisor that I worked with was EXCELLENT. She kept in touch with me, communicated the problem, answered questions quickly and was knowledgeable and courteous. Though the repair was costly (due to an expensive part), I felt that I was in good hands with these folks. Highly recommended.
"Excellent Experience "
Rich was soooo helpful and knowledgable and went above and beyond to help me get the car right for me. It was the easiest car purchase I have ever had and I would highly recommend them and will always go back in the future.
"Great Service, Efficient, Friendly"
Friendly, accommodating, efficient, thorough, and timely.Always on top of the situation with my car and what is required for service on it.
"Loved It."
I only went in for service, but the guy who checked me in was hilarious and so sweet! Im the worst with names, but thank you! Also, my service was super quick.
"Great Service!"
The guys are so great and always have my car ready on time and get me in quickly as well!!
"Honest And Patient!"
Everyone was friendly and honest. Debbie helped me throughout the process and was patient. Her knowledge helped the process move along quickly.
"Great Emergency Repair "
Tried to take care of the door handle emergency right away.......it was just a walk in, and they tried to accommodate me right then and there.
"Very Satisfied Customer"
We were recommended to Rich Levine by someone who had just leased and bought a car from him. We have been a Nissan customer for about 10 years (our dealer closed) and were delighted to find someone to deal with who was both nice and honorable. We had 2 expiring leases (one for a Pathfinder and one for a Rogue) and got 2 new cars. Rich was a pleasure to work with and we hope to be a long time customer of his. We had previously dealt with the service department and were extremely pleased with them as well.
"Very Clean Facility"
The service guy John who sits at the front desk Knows My Name hes very helpful and I appreciate that
"Great Service"
fast and got what i want and everyone is very helpful and nice and my sales man Luis is the best
"Terrific"
As usual they were courteous, and informative. I have been to other Nissan services before, but the people who have their autos serviced at Nissan City are jovial, friendly and help the wait. This must reflect on their trust in Nissan City.
"Excellent Service "
The service department is excellent. The staff is very accommodating when scheduling an appointment. They are extremely helpful and friendly while providing quick service.
"Exceed My Expectation, Very Helpful, Thalita ¿"
They resolved the issue in my car Im so glad and so impressed. Thalita is very helpful, shes amazing! My runs excellent now, I have no more stress. Thank you Nissan City, Port Chester. Great Job Guys!
"Great Seamless Process No Rush And I Wasnt Forced"
Working with Richard was a easy process I did not feel forces and I have a seemless process it was awesome great team in my views both him and Dave.
"Wayne "
The service managers Don and John are pleasant and listen to the customer. I never left there with the feeling that a strong effort was not made to solve any problems with the vehicle. There is a dealership closer to my house but, I drive to Nissan City because of the technicians and the service managers (Don & John). Great team.
"Service My Car For An Issue"
This was not a scheduled appointment and they were able to fit me in. When I had difficulty starting my car to go to work and the service engine soon came on. I called and they were able to take my car and service it.
"Great Service, Fast, Friendly & Very Knowledgable"
I have never enjoyed car buying mainly because sales people are typically very pushy leaving me feeling very uncomfortable. This experience was the complete opposite, Debbie was wonderful, informative and made me feel so comfortable. I felt like I was talking to a friend instead of a sales person. The entire Port Chester team was a pleasure to deal with!
"Port Chester Is The Best Nissan Dealership"
The people are friendly & helpful. And Im always able to drop my car off & get a lift to work.
"Great Service"
The most important quality in car repair,for me, is trust. I trust Don, John and the mechanics to tell me the truth and fix what needs to be fixed, at the right price. As long as I own a Nissan I will use your facility.
"Customer Service At Its Best"
Everything. I arrived at 7AM and Don and John were already there with a warm greeting. It was Customer Service at its best all the way through.
"Pleasant Personnel "
Whether you are taken care of by Don, John or Toleda, they are always open to helping you with your problem or question. All nice people to deal with.
"Great Service, Friendly Staff"
I like the way the service staff takes care of you. First time I liked having a car serviced at the dealership.
"Great Services. Waiting Room Very Clean"
I like the fact that once I make the appointment and go into the waiting room, its very relaxing with a cup of tea and watching tv. Don is very thorough when explaining to me about my Nissan service.
