Mercedes-Benz of Foothill Ranch in Foothill Ranch, CA

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"Bobby Choi Was Very Helpful Salesperson!! Thanks"


User

from Irvine california

Recommended? Yes

Purchased? Yes


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My lease term was not end yet, but he truly help my leasing option to get gle 350 4matic in good price. Thanks al lot. I didn’t wait in the dealer whole day!! That was awesome! He prepare for everything! If you want to grt Mercedes-Benz, call this place to get estimates. You will grt the best price. Thanks Bobby Choi!! I love my new car !

"Mercedes-benz Lease"


Mercedes-Benz of Laguna Niguel

from la, ca

Recommended? Yes

Purchased? Yes

08-28-2017


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Ashton was absolutely amazing!!! He answered all of our questions professionally and respectfully. He made sure that we got the best deal!! Thank you for the great experience.

Response from Mercedes-Benz of Foothill Ranch:

Hi Navid, Thank you for taking the time to share your feedback. Im so pleased to hear that Ashton took excellent care of you throughout your visit. If any questions arise, please dont hesitate to contact us. - Rebecca Rice, Guest Relations Manager

"Quality First At Foothill Ranch Mercedes"


User

from Villa Park, CA

Recommended? Yes

Purchased? Yes


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Each and every Mercedes Benz dealership in Orange County is exceptional; without a doubt! Annette and I had been to several dealerships in Orange County just to experience the Mercedes Benz quality and test drive a few models we were interested in. This experience is where Foothill Ranch Mercedes stood out. Ashton Shah personally greeted us and made us feel welcomed (with no pressure). He was very polite, courteous and listened to our questions without interruption. Ashton found a car in their inventory that met all our requested wants and needs. We then had a very fun experience test driving the car and decided to move forward with the purchase. Negotiating the purchase price, finance rate, etc. was as smooth as Ive ever had with a car dealer. Both Ashton and Ian, his sales manager, were more than fair and it took "no time" to arrive at a mutually agreeable price. We then worked with Ken in finance and concluded the transaction very efficiently without any snags!! We highly recommend Foothill Ranch Mercedes to those looking for a truly enjoyable car buying experience.

"Five Stars"


User

from California

Recommended? No

Purchased? Yes


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We just bought our new car from Judy Lorenzo at Mercedes-Benz of Foothill Ranch, 81 Auto Center Drive, Foothill Ranch, CA 92610 (www.mbfoothill.com) through Costco. It could not have been an easier or more pleasant transaction. Exact car we wanted as the exact price we wanted. Thank you!

"Great Experience!"


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from RSM, CA

Recommended? Yes

Purchased? Yes


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If you are looking to purchase or lease a car, please go see Frank Moayed at Foothill Ranch Mercedes. He is professional, knowledgeable and is a pleasure to buy a car from. I bought my 12th Mercedes from him over the weekend. The last three cars have been from Frank, I wont go anywhere else because of the 5 star service I receive from Frank. I refer my family and friends to see him as well. You will not be disappointed! The best or nothing isnt that Mercedes motto?

"Mercedes Of Foothill Ranch"


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from Lake Forest, Ca.

Recommended? Yes

Purchased? Yes


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Alex Salcido from Mercedes of Foothill Ranch, was an excellent salesperson to work with when purchasing our newest Mercedes SUV. I highly recommend this dealership and specifically, Alex.

"Purchased A Cpo Vehicle"


User

from Rancho Santa Margarita, CA

Recommended? Yes

Purchased? Yes


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We purchased our vehicle through Karim at the Foothill Ranch Mercedes Dealership. Karim was such a pleasant and professional person to deal with. He was very patient, very knowledgeable throughout the entire process. I would definitely recommend Karim and this dealership to family and friends.

"C300 Mercedez Benz, Foothill Lake Forest"


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from Lake Forest, ca

Recommended? Yes

Purchased? Yes


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ALI provided an Excellent customer service and has very good knowledge about the c300 wr leased.

"Akrm Is The Best"


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from Orange, California

Recommended? Yes

Purchased? Yes


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Akrm very professional and helped me to get my dream car :)

"Certified Pre-owned Mb Gl450"


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from Huntington Beach, CA

Recommended? Yes

Purchased? Yes


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My husband and I found a car wed like to see and after putting in our information online, Karim got in touch with us and waited for us to see the car that night. It was a pleasant experience. Nima processed the financing docs and finished everything that same night. We love our new car!

"Gl 350 - Great Experience!! Great Car!!!"


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from Oakland, CA

Recommended? Yes

Purchased? Yes


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Ali Sham and Nima Sabeti provided the most excellent car buying experience. They followed up in a timely manner, had everything ready to go when I arrived and delivered the most stress free car buying experience. I would highly recommend this dealership!!!

"Best Car Buying Experience"


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from Whittier,CA

Recommended? Yes

Purchased? Yes


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I have purchased many cars in the past and this was by far the best experience. I will recommend this dealership to friends and family. Katia was great and made my wife and I feel very comfortable at all times. We plan to return in the near future to purchase a replacement SUV. Definitely worth the drive.

"Outstanding Experience"


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from Irvine, CA

Recommended? Yes

Purchased? Yes


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Leasing a new car from Mercedes Foothill was painless. The staff was excellent to work with. I didnt feel pressured. I highly recommend them.

"Great Experience"


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from foothill ranch, ca

Recommended? Yes

Purchased? Yes


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Had a great experience here. Conrad Cave was very knowledgeable, patient and really understood my needs and concerns. I would definitely return there to purchase a vehicle

"2017 Brand New Mercedes Gle350"


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from Irvine

Recommended? Yes

Purchased? Yes


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It was great time there. I got big present from Foot hill dealership They gave me good deal

"The Best, Hands Down!"


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from Aliso Viejo, CA

Recommended? Yes

Purchased? Yes


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After shopping a particular car for approximately 3 months I discovered Mercedes Benz of Foothill Ranch. Hands down the BEST car buying experience I have ever had. Fast, friendly, most of all honest. No back and forth, simply the best price and 30 minutes of paperwork. Thank you Karim!!!

"Car Shopper"


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from Fountain Valley, CA

Recommended? Yes

Purchased? Yes


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We had a very good deal on my 2014 Certified Owner MB E350. We are happy with price and excellent services from Foothill Ranch Sale Dept. Thanks.

"Thank You, Nicole!"


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from Irvine CA

Recommended? Yes

Purchased? Yes


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I went into MB Foothill Ranch when my former car was in another dealers shop needing repairs. I thought it would be a very complicated process, but then I met Nicole. Nicole made the entire process seamless and got me an amazing deal on a great car! We loved the service so much, that my boyfriend bought a car from her the next day. Thanks, Nicole, for your professionalism!

"Perfect Car Buying Experience"


User

from Foothill Ranch

Recommended? Yes

Purchased? Yes


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The best dealership experience I have ever had. Both the Sales Manager, Frank Serraio, and Karim Elshaabini Internet Sales Manager were incredible. ZERO pressure and an all around perfect car buying experience. Oh yeah, I also got an incredible deal/value on my C300! Im still on cloud nine from this very impromptu decision. I will be sending all my peeps to Karim and Frank for sure. Thank you guys once again!!!

"Love My New E 300! Thank You Frank"


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from Laguna Beach CA

Recommended? Yes

Purchased? Yes


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Loved my new E300 and Frank was able to deliver what we wanted within the price range we asked. Thank you so much Frank!

"Great Support And Very Knowledgeable"


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from Newport Beach, CA

Recommended? Yes

Purchased? Yes


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Couldnt decide to buy or lease, E400 or C300. Foothill Mercedes Benz listed to my concerns and help me make the best decision. They were more concern what was best for me and a Sale for them. Great experience and now a proud owner of C300 Convertible.

"New Vehicle Purchase Experience"


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from Irvine

Recommended? Yes

Purchased? Yes


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Just purchased a new GLC300 from Mercedes-Benz of Foothill Ranch. It was a great experience

"Love My Mercedes!"


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from Lake Havasu, AZ

Recommended? Yes

Purchased? Yes


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The team at Foothill Ranch Mercedes were great! They are Friendly and helpful. They made finding my car easy, they were patient with me while making my decision on which car to buy and what color I liked best.

"Best Car Buying Experience !"


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from Monterey, CA

Recommended? Yes

Purchased? Yes


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We drove down from Monterey to buy from MB Foothill Ranch. We have many luxury dealers here, but the 12 hour round trip drive was worth it. This is our third time buying from MB Foothill Ranch and it just gets better every time. Jack and Ian are AMAZING professionals and go above and beyond meeting and exceeding every expectation. We are not rich, do not have perfect credit, and they still got us into a beautiful GLK with the lowest interest we have ever had. They treat you like family and only have your best interest in mind. It truly is a wonderful and pleasant experience dealing with MB Foothill Ranch. I will never use another dealer no matter where I live. They are really that good. Thank you Jack and Ian! Youre the best!

"Great Car Buying Experience"


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from Los Angeles

Recommended? Yes

Purchased? Yes


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We went to several dealers but eventually came back to Foothill Ranch to buy because we felt they provided the best service. The sales rep Dina was very friendly and helpful both times we visited. She was very knowledgeable and explained all the features without any prompting from us. The Finance Manager Mike was also great to work with. Everything on the contract came out how we expected. No surprises. We were in and out very quick. My wife and I both agree this was the best car buying experience weve ever had and we will be back here for our next car.

"First Time Mercedes Owner!"


User

from Foothill Ranch, CA

Recommended? Yes

Purchased? Yes


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Having over 30 years in automotive experience, never have my wife and I owned a Mercedes. The experience from the moment we walked into the dealership, I cannot say enough about the experience with the entire staff. True professionalism, customer service at a whole other level and a "willing to please" that extends above the norm.

"Highly Recommended"


Mercedes-Benz of Laguna Niguel

from Fullerton, CA

Recommended? Yes

Purchased? Yes

09-26-2016


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Great experience working with MB Foothill Ranch team. Warm, straight-forward, high efficient! Ken Hojati offered every assistance I needed while no pushing for anything unnecessary. Ian Hsu also helped to make the transcation smoothly. Highly recoomended!

Response from Mercedes-Benz of Foothill Ranch:

Thank you for sharing your feedback with our team. Im so pleased to hear that Ken and Ian worked to help make your experience smooth and pleasant. If any questions arise, please dont hesitate to contact us. - Rebecca Rice, Guest Relations Manager

"Our Visit To Foothill Ranch Mbz"


User

from Oceanside

Recommended? Yes

Purchased? Yes


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We were very impressed of their professionalism with down-to-earth customer interaction. It was totally hassle free and very pleasant.

"Alex Is Great."


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from Trabuco Canyon, CA

Recommended? Yes

Purchased? Yes


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Buying our car with Alex was easy, straight forward and informative. Great dealership - hope the customer care is equally as good when needed.

"Great Experience"


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from Mission Viejo CA

Recommended? Yes

Purchased? Yes


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Got my C-300 and super satisfied with their service Nickole Rocket and her manager Kekoa Dapitan are really helpful

"Easiest Car Purchase Ever"


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from RanchoSantaMargaritaCA

Recommended? Yes

Purchased? Yes


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Could not be more satisfied, Frank is the by far the easiest car salesman to work with. This is the Fourth purchase of a Mercedes and without doubt the best

"Mister"


User

from Mission Viejo, CA

Recommended? Yes

Purchased? Yes


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After purchasing my first Mercedes (S550Coupe) from this dealer last October, and dealing with Frank Moayed and Ken Hojati, I immediately went back to them when my wife needed a new car. Frank helped us make the right decision, and quickly found the C300 we wanted and had it in our driveway the next day. Frank is the best; he is knowledgeable, professional, friendly and makes sure you are treated like you are the only customer in the world. Dont waste your time going anywhere else.

"President"


User

from Los Angeles, Ca

Recommended? Yes

Purchased? No


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excellent service and price, so i am asking for another vehicles possible deal.

"Great Car Buying Experience"


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from Irvine, CA

Recommended? Yes

Purchased? Yes


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Ken hojati at foothill ranch mercedes benz was very helpful, informative and not pushy. We felt very comfortable and well taken care of during the buying process. Ian in finance was also fast and not pushy. Would definitely recommend as well as buy from foothill ranch again!

"Jack Croft / Mb Of Foothill Ranch"


User

from Foothill Ranch, CA

Recommended? Yes

Purchased? Yes


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I needed to replace my old MB C-300 and went to MB Foothill Ranch recently. It was a great experience to meet Jack. He listened to what I wanted exactly for my new car and found the new C-300 with the right features. In the sales process, he was professional, honest, and courteous. The after-sale service has been excellent. I would recommend him to any one who needs a new car.

"Exceeded My Expectations!"


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from Tustin, Ca

Recommended? Yes

Purchased? Yes


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I had shopped around for 3 months and finally found a vehicle I wanted to purchase at MB of Foothill Ranch, however, when I called the next day the car had been sold. Immediately Dustin kicked into action and emailed me pictures and information on alternative vehicles that matched what I was looking for. Before I knew it I was driving down to the dealership for a test drive of the GLA250. When I arrived I was truly blessed to be given the opportunity to work with Jack Croft. Hes a great listener and took the time to show me the key features and options available. A couple days later I was back at the dealership ready to make a deal and when Jack took me to the car he had in mind for me I was blown away. He could not have picked a more perfect car for me. The car had everything I was looking for and then some. The entire negotiation process was easy piesey and Ian, the financier, was quick and professional. Thank for to MB of Foothill for Dustin, Jack, and Ian. Together they made me a customer for life.

"My New Glc 300"


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from Irvine

Recommended? Yes

Purchased? Yes


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Frank made my experience anazing..it was fast, honest, through and the best car buying experience I have ever had...this will be my new dealership. I have owned many Mercedes before and bought from other dealers...but Foothill is the best!! So, professional!! Even the young man Chris who got my car ready for me was so polite and professional. The finance gut, Ian was awesome!! Love this dealership

"Ken Hojati / Mb Of Foothill Ranch"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


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After visiting half a dozen MB dealerships around LA/OC, this was by far the best dealership experience I had. Ken Hojati is amazing. Straight-forward, honest, upfront, yet flexible enough to negotiate price. I walked out with exactly what I wanted at the price I wanted. He still provides immediate customer service to me weeks after purchase. Ken is who I will buy my car from for many years to come. The best.

"Karim Elshaabini / Mercedes-benz Of Foothill Ranch"


User

from Torrance, CA

Recommended? Yes

Purchased? Yes


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I have leased and purchased countless cars at numerous dealerships over the years and my very best experiences have been with Karim Elshaabini and Mercedes-Benz of Foothill Ranch. I recently leased a new GLA250SUV from MB of Foothill Ranch and this was the second vehicle I leased from this dealership in the past year and Karim Elshaabini helped me with both transactions. I could not be happier with the professional, courteous service provided by both the dealership and Karim. In fact, I was so pleased with my first experience, including the extraordinary service they offered after the transaction, I decided at that time I would be returning when I needed another car. My second experience was just as good and I am already planning on returning again. This dealership is not close to my home and I pass by several other dealerships driving to Mercedes-Benz of Foothill Ranch and I will continue to pass right by all other dealerships because I prefer working with Karim Elshaabini and Mercedes-Benz of Foothill Ranch. Thank you very much Karim and thank you very much Mercedes-Benz of Foothill Ranch!

"Mb Foothill Ranch Is Awesome"


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from Irvine, CA

Recommended? Yes

Purchased? Yes


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Mehran assisted us professionally and we decided to get a GLE350 from him because of his excellent service. His General Manager is very helpful. I would highly recommend this MB dealership!

"Miguel Ponce"


User

from Tustin

Recommended? Yes

Purchased? Yes


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Perfect place everyone is awesome and helpfull love it and will definitely buy here again and wont stop referring Thank you all

"My First Car"


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from Mission Viejo, Ca

Recommended? Yes

Purchased? Yes


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I was really satisfied with Mehrans Consistency, Persistence and Customer service. We looked over some options for me witch concluded in my first ever automobile purchase. The vehicle he presented me was in my price range. It was also a vechile of my liking, style and taste witch was a huge plus. my needs and wants were meet and i would definitely recommend this dealership and the car sales man to my family and friends. I cant wait to go back to Mehran for my updrage a couple of years from now.

"Great Customer Service"


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from Tustin, CA

Recommended? Yes

Purchased? Yes


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I was looking for a newer vehicle because the one I owned was purchased 14 years ago...so I did some research and found MB Foothill by doing a search on Costco Autos. Their dedicated sales staff contacted me within hours and stayed in contact while I traveled for business. Once I was finally able to make an appt, Mitch Segal was awesome! Very knowledgeable about their car line. He was patient during the test drive process as I wasnt sure exactly what I wanted in a newer vehicle. Mitch explained the current deals they were offering on the new v. certified used vehicles and was able to answer my questions. While we waited for the finance dept to become available (~3 hours), we talked about different TV shows that were interesting, a little about our families, etc. I appreciated that Mitch wasnt pushy and did say "this is your party, Im just attending" which was humorous considering hes a salesman...So Kudos to MB Foothill for making the car buying experience a breeze!

"Fast & Great Service"


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from Lake Forest, CA

Recommended? Yes

Purchased? Yes


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I recently purchased a 2015 C300 from MB Foothill Ranch. The service provided by Mitch Segal was exceptional. Mitch was very considerate of my time, budget and overall vehicle needs. I will definitely use this dealer as my preferred dealer because of the excellent customer service I received.

"Overall Great Experience - Used Car"


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from Mission Viejo, CA

Recommended? Yes

Purchased? No


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I would like to thank Omar Malek for taking his time to help my wife & I look at and test drive the used cars on their lot. Originally we went in to look at a used Land Rover, however the car did not have a 3rd row seat that we were looking for. There were several other cars on the lot that we tried, however they just were not what we wanted. That being said Omar was very professional and took his time explaining every car and took us on 3 test drives. I wish there was a used vehicle we could have purchased from him, however because of this positive experience, Mercedes Benz of Foothill Ranch will be our first stop next time we are in the market.

"Great Customer Service"


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from Irvine, CA

Recommended? Yes

Purchased? Yes


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We had an excellent buying experience at Foothill Ranch Mercedes-Benz highly due to the great customer service of Ken Hojati. He was very knowledgeable and very patient with excellent follow up. I highly recommend this dealership.

"Great Service All Around --- 5 Stars"


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from Orange County

Recommended? Yes

Purchased? Yes


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John Harnett was an excellent and honest salesman. My best car buying experience to date --- I definitely plan to go back to John at Mercedes Foothill Ranch. Great Service all around --- 5 STARS.

"Classy Friendly Neighborhood Dealership"


User

from Mission Viejo, CA

Recommended? Yes

Purchased? Yes


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Conrad and the team at the Foothill Ranch Mercedes Benz dealership made our dreams a reality by accomodating all our needs and putting together an unbelieveable deal. These guys truly are sata claus. It could not have been a better experience

""amazing Listening Creative And Professional""


User

from Lake Forest, CA

Recommended? Yes

Purchased? Yes


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OMAR and KEN were amazing individuals and ambassadors of the Mercedes-Benz brand and of their Dealership, especially softly and with class and respect to support my dream to be a MB owner. Even on a rainy evening it was a bright and painless stress-free negociation. I absolutely delight driving my new CPO 2014 Steel Grey C-250, despite wanting a lighter shade - I fell in love with this deeper shade. Perfect. The class quality of this fine example of engineering, sporty, powerful, poised and luxurious is so easy to enjoy - it FEELS awesome. I love to drive, and the fun-factor is definitely a 10/10, the engine 10/10, with a profound certainty of safety, control, power and FUN - it is a driving experience car for those who love to drive. Having the 3-point Star on the car is serious COOL factor too. Healthy, honest and strong business ethics is all about people and relationships and open communication, with transparency to make a great deal become a strong WIN-WIN. My hats off to both Omar and Ken for taking care of me and making me feel welcome. Dina my initial contact was very cool yet persistent in a gentle way. I was honored to meet your Sales Manager Kekoa late at night to ensure our deal was secure for everyone. Even the necessary paperwork handled by Ian was exceptional, easy to follow and painless, yet thorough and speedy that evening after closing. Definitely an positive experience I invite anyone serious to own a Mercedes, go speak to MB Foothill. Ken and Omar even made sure I returned to get the car fully detailed to complete the buying experience for me. Thank you and Merry Christmas and wishing you BYE 2016 (BEST YEAR EVER) to all your team. Michaël R.

"First Class Team"


User

from Whittier, California

Recommended? Yes

Purchased? Yes


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Mitch was great, no pressure just information to make informed decisions. Hes extremely customer service oriented and goes above and beyond. First class service all around. Its was even an enjoyable experience.

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