CARSHO in Corona, CA

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"Nelson Is Great. Everyone Else Sucks"


User

from Santa Ana, ca

Recommended? No

Purchased? No


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Met with Nelson a few weeks ago to test drive a specific car. He was super helpful and walked us through exactly what we needed to do to get approved (we have a bit of a complicated credit past). Call back today to go in, talked to Jason. He told me to fill out a pre approval form and it would take about 10-20 minutes. Well now 5 hours later, and about 5 calls to them, they still need more time. Nope! Not doing it! Going to someone else. Also, the only time we got through to Jason was when we called on a different number. Oh and apparently the manager has been busy all day too.

"Ford Explor"


John Rose

from Hemet

Recommended? Yes

Purchased? Yes

03-08-2017


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I purchased my son hes very first car last Saturday at car show in Corona I love the service the sales person was very helpful very friendly being a single mom that made me feel secure they explained everything they went beyond their expectations to satisfy me and my son I recommend car show in Corona to anybody thats buying a car my son is very pleased and very happy thank you so much guys

Response from CARSHO:

Sisthy, Thank you so much for the kind words. Trust me, however, the pleasure was all ours. We really appreciate the opportunity to work with nice people. Please know, as with all of our customers, we are only a phone call away. John Rose Gen Mgr

"Very Pleasant Transaction!!"


User

from Eastvale, CA

Recommended? Yes

Purchased? Yes


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My sells representative, Kenni, was amazingly help full and kind. Her knowledge of vehicles was surprising, as most used car sales people barely know how to turn their inventory on. She knew about the maintenance that would be required for this type of car, even the anything bad I might need to know about. The owner, I presume, John, was a real pleasure to finalize the deal with. I think that this was the most pleasant car purchasing experience I have ever had. Their customer service and knowledge of products was A+!!

"Guess They Didnt Want To Sell Us A Vehicle"


User

from Ordway, CO

Recommended? No

Purchased? No


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They called in response to an inquiry made online and were to call back, but never heard another word from them. Would not buy from them now.

"Excellent Service And Understanding"


User

from Boston , MA

Recommended? Yes

Purchased? Yes


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My son was transfer to the Marine base near corona and was looking for a Jeep, he found what was he looking for at this dealership, unfortunately he did not have a checking account and no credit card, we agreed that I will be sending them a check and my son was able to drive the car out of there lot, they understood our situation and it was a pleasure dealing with them.

"Great Deals Nothing Hidden No Lies"


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from Norco, Ca

Recommended? Yes

Purchased? Yes


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Just bought the Ford F250 diesel. It is probably the cheapest diesel in like new condition in So Cal. Unbelievable service from Kenni and John. They had the truck detailed inside and out not just washed but clay bar and wax broken parts replaced before we could take it home. Awesome service highly recommend for anyone looking far a great deal on a preowned vehicle. Thanks CARSHO Tim.

"Great Service And Honest People"


User

from Norco, Ca

Recommended? Yes

Purchased? Yes


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I was shopping for a Ford F250 diesel and found the vehicle at CARSHO CORONA, I could not believe the price that it was offered at and they still worked with me on the price. I would recommend to anyone looking for a pre owned vehicle at a great price CARSHO did not let me down. You wont be disappointed. Thank you Kenni and John for a great buying experience.

"Inaccurate Listings"


User

from Pasadena, CA

Recommended? No

Purchased? No


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I had been looking at a vehicle that was listed on their website. When I asked for more information I got a call back from a salesman that told me that the car was "Unavailable" but offered me a different car. When I asked what "Unavailalbe" I was given the runaround and told me that the other car was better.

"Buyer Beware"


John Rose

from Corona, CA

Recommended? No

Purchased? No

08-08-2014


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I find it hard to believe this Corona dealership has good reviews. I ask myself, are these actual buyers? UUMM!!! We looked at pics of a vehicle this lot had for sale! We were looking for our daughters first car. The pictures were beautiful of this vehicle and it was the only reason to visit this lot. Upon viewing the vehicle we questioned whether the pictures had been photo shopped as it didnt look like the vehicle in the pics. We test drove the vehicle and to our complete dismay the brakes were totally shot. The vehicle still moved forward while the emergency brake was engaged. The "used car salesman" shook it off with oh, that can be fixed. He also claimed they didnt know and in the same breath claimed the vehicle had previously been put through a rigorous 50 point inspection and passed all tests. As we went on with our day to other dealerships the salesman kept calling us to try to sell us this safety hazard vehicle. Consumers beware.

Response from CARSHO:

My apologies for the bad experience! The car, a 202 Ford Focus needed an adjustment on the emergency brake cable that was missed in our initial inspection. Upon receiving this review I directed that the car be reinspeccted. To our chagrin we found that the e-brake issue was as described and immediately corrected the issue. The Brake System itself was fine, and thankfully the rest of the car checked out as well. While we are aware that we cannot please all of the people all of the time, we do try. We take the position, as we have for over 15 years, that if a customer is dissatisfied, we have failed in our mission. One of the key tenets of that mission is always to be scrupulously honest and upfront with our customers, even if it involves admitting failures on our part. So, again, I apologize for the bad experience that this local shopper had. It should not have happened and we will dour best to prevent this in the future. As for the positive reviews we have received, I am very appreciative that these customers took the extra time from their busy schedules to acknowledge our efforts. If Mr Michles would like to confirm their authenticity, I am at his disposal. John Rose Gen Mgr

"Still Waiting For A Reply From Carsho"


User

from Covina, CA

Recommended? No

Purchased? No


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I was looking at a 2003 Isuzu Axiom SUV and contacted them online, so far two weeks have already past and I am still waiting for them to reply. I made an offer for the car, if it was too low, the least thing they can do is just let me know that it is low. By the way I did offer $3,500 OTD for this discontinued SUV.

"Great Service, Great Cars"


User

from Boston, MA

Recommended? Yes

Purchased? Yes


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I just purchased a 2004 Sienna LE from Carsho. I live in Boston, MA, and always wanted to buy a rust-free, clean used car from CA. During my last visit to Southern California, I checked out their inventory, and liked the minivan. I test drove it, and couldnt believe how clean it was. If you live in the Northeast you know how tough it is to find rust-free used cars. We made the deal on the spot. They even arranged the transport to Boston for me. The car arrived on schedule and I couldnt be happier. The guys who I dealt with were great, and made me feel like family. I definitely will buy another car from them, and would recommend them to anyone.

"Great People"


User

from Yuba city, ca

Recommended? Yes

Purchased? Yes


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My dad and I drive 7 hours to look at a car they had for sale and it was worth the drive. The car looked exactly like it was described to be on the phone and had no mechanical problems. The people are very nice and are not pushy. Once we decided we wanted the car it was only about 15 minutes till we drove off the lot with a new car. Definitely recommend doing business with them.

"Great Response!"


User

from Winchester Ca

Recommended? Yes

Purchased? No


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I was very pleased with this dealerships professionalism. They were courteous and helpful with questions about the vehicle I was inquiring about.The only thing i am having a great problem with is finding a loan for this vehicle!

"Helpful"


User

from hemet, ca

Recommended? Yes

Purchased? No


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they were courtious an lpful.They were very prompt in calling me back with the information I needed. I would recommend them to anybody

"Reasonable Price"


User

from Pinon Hills

Recommended? Yes

Purchased? Yes


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Car Sho dealer has met our needs and gave us the good price on used car. They had the car checked with all the problems in it. They showed us the list of what they had fixed and I think they have good honest and willing to work with us.

"Reasonable Price"


User

from Pinon Hills

Recommended? Yes

Purchased? Yes


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Car Sho dealer has met our needs and gave us the good price on used car. They had the car checked with all the problems in it. They showed us the list of what they had fixed and I think they have good honest and willing to work with us.

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