European Auto Outlet in Pasadena, CA

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"Nice Sales Guy"


User

from Burbank

Recommended? Yes

Purchased? No


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Sal was very informative... he was able to answer all of my questions

"Got A Good Deal"


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from Glendale, CA

Recommended? Yes

Purchased? Yes


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I came in about a week ago to look at a car I saw online. I was very specific in what I wanted and they had a potential vehicle that would fit my needs. The staff was very kind and attentive. And not in your face like a lot of other used car dealers. The car was very clean and well maintained. They had a car fax ready for me with no fuss. And when I wanted to take the car for a test drive they sent me on my way without problems. The car was a blue Mazda 3 hatchback, and it ran beautifully. When I returned to the dealer I asked to take the car to a mechanic to check it out. Normally, I run into some fuss at this point, but they were very open and okay with me having the car looked at. The mechanic said the car was immaculate and I took it back to the dealer and pulled the trigger. I went to European Auto Outlet just to look at a car and in no way was expecting to buy the car, but I ended up leaving with a new vehicle that I love! These are great people and you should give their inventory a shot! Thanks!

"Lack Luster Used Car"


User

from long beach, 90713 ca

Recommended? No

Purchased? Yes


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lacking liveliness, vitality, spirit, or enthusiasm nothing going for it that will do any good for you except problems.

"Zero Minus Rating"


User

from los angeles ,ca

Recommended? No

Purchased? Yes


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I dont even want to give a single star. Partly my fault for listening to the words coming out of Bobs mouth, I was a naive 20 year old excited for purchasing her first vehicle on his own and I completely got screwed over. My loan was way over the value of the car. I have been living with this hunk of junk for years now and cant even trade it in because I am in the hole.

"Rude Dealer. Car I Was Looking For Had "


User

from Pasadena, CA

Recommended? No

Purchased? No


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Got there and the dealer did not say hello, no handshake, no "how are you doing today". Very rude. The car I was looking for had a broken glove compartment, broken stereo, and the lights inside of the car were dead. Also the car was marking low tire pressure. At least fill the tires up before you try to sell a car... Sheesh! On top of that, the dealer refused to fix the broken glove compartment before selling it. I wouldve purchased the car If he wouldve cared enough to fix the little problems it had. But it seems he wasnt interested in making a sale. Wouldnt come back here

"Great Service, Very Nice Staff!"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


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I had an awesome experience at this dealership. Sal was a great sales advisor, and José was a very nice staff member who helped us deciding which car to buy.

"Would Recommend Highly!"


User

from La Verne, CA

Recommended? Yes

Purchased? Yes


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Found a 2006 Scion tc for my daughter online at European Auto Outlet. This car was exactly what we were looking for at a very fair price. Sal was great to work with! The car was in excellent condition with new tires and very clean when we went to see it. Sal even got a new key made for it, and reimbursed us for the costs to synchronize it to the car. He took care of all the DMV paperwork. I would highly recommend buying a car here to anyone. We are very happy with the car!

"Buying My Sister A 2008 Vw Jetta Sel..."


User

from Norwalk.california

Recommended? Yes

Purchased? Yes


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We went to look at Another jetta (SAL) let us test drive it and it was great .then we saw another one we like so we test drove it and bought it on the spot and an extended warranty which it always great too and my sister is very very happy with her car and we look forward to buying another car from (european auto) (SAL) was very professional and work with us I highly recommend buying again from him no presure at all and thats what we like thxs again (SAL) :--)

"Auto Deal W/ Integrity, Great Selection & Service!"


User

from San Clemente, CA

Recommended? Yes

Purchased? Yes


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I recently had a baby and was looking for an ML350 in good condition at a fair price. Ken went above and beyond to find me the car in the color I wanted with all the right features at a great price. Its nice to finally deal with an auto center that cares about the customer and theyre growing family. I will definitely return and refer friends and family!

"Honest, Helpful, Efficient! Id Return!"


User

from Pacific Palisades CA

Recommended? Yes

Purchased? Yes


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Picked out a VW Passat from this website. Emailed dealer, who got right back in touch. Car was as advertised. Sal let us test drive on our own, took us through the paperwork in a flash. The car checked out in excellent condition. An experience that far surpassed any expectations. Kudos to Sal and his team!

"2004 S 500 Mercedes Benz"


User

from whittier ca.

Recommended? Yes

Purchased? Yes


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went to european auto looking for an S 500 after looking for months seen one of the nices ones around the right year&miles. got to say ken is a tuff negotiator but the car was priced right, found a few issues and ken took care of them right away. bought the extended warranty. 6 months later was having some repairs done and out of the blue here is ken making sure the warranty co is treating us fair! wow ken is cool!

"Honest Dealer"


User

from Huntington beach ca

Recommended? Yes

Purchased? Yes


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For the first time after buying over 8 cars in my life time Finally I can say I can say buying car from EOA was great experience with honest sales men and knowledgable

"Excellent Buying Experience..."


User

from Pasadena, CA

Recommended? Yes

Purchased? Yes


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After seeing a BMW 325i on his online inventory, I was excited to see if the car was as good as it looked. I went to a few dealers on that same street and everyone of them turned me off for their high pressure tactics. I worked with Ken who was great! He greeted me and my family and treated us with respect. The car was indeed as good as advertised and I have now had the car for about 4 months and it runs great. Im definitely buying my next car from Ken.

"Read Before You Buy"


Todd Steinberg

from Los Angeles

Recommended? No

Purchased? Yes

12-06-2011


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bought an audi from this place, car seemed fine. but after i drove it home, a few days later it started making all these strange noises, and it ran out of gas, and i realized the gas gage was broke (but had been rigged to seem like it worked) cost about 900 bucks to fix. the noises were coming from the speaker system, it turns out the stereo and amp was also busted - another 700 bucks to fix. the car ended up costing me 1600 dollars in repairs in the first two weeks i owned it. bummer.

Response from European Auto Outlet:

It is unfortunate that this customer needed to write such a bad review from her experience. She never once contacted me to have the car fixed, if there was actually anything wrong with it. All of my inventory comes with a standard 90-day warranty. We have been in business for over 25 years, and have always been well received.

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