Northstar Auto Sales in New York, NY

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"Worst Experience , They Actully Cheat"


User

from ny

Recommended? No

Purchased? Yes


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they are cheaters they must be pulled to court for cheating no sense of talking to customers after sales

"Buyer Beware !!!"


User

from queens , ny

Recommended? No

Purchased? Yes


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Buyer beware . The price that you negotiate with the person on the sales floor is not the same price that you get when you sit down with the financial manager. They sit down with you and after all is said and done the price that they give you is around 4k more than the sales price . Not only that but the cars that they sell appear mint but once you take them out they are not as good as they appear. I would not recommend this dealership to anyone the cars are overpriced and the salesmen mislead you with there gimmicks .

"I Am Very Happy With Northstars Professionalism"


User

from ny,ny

Recommended? Yes

Purchased? Yes


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Im very happy with NorthStars professionalism. Everyone went out of their way to make me feel comfortable. Moreover, I was igven a full explanation of my loan by Jason. John was very nice, very helpful, and answered all of my questions. I will certainly refer anyone who is interested in buying a car to come see Karina, John and Jason.

"Enjoyable Experience All Around"


User

from Ny,Ny

Recommended? Yes

Purchased? Yes


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Angel was excellent. Jason was very friendly and helpful. Enjoyable experience all around, will recommend Northstar in the future.

"Very Satisfied With My Service"


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from Ny,Ny

Recommended? Yes

Purchased? Yes


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Angel is truly an awesome guy. Very satisfied with my service from top down. Thank you!!

"Great Experience"


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from Ny,NY

Recommended? Yes

Purchased? Yes


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Great experience, everybody was great! From Angel to Jason to Karina, Thanks guys, a lot.

"I Had A Great Experience With Northstar"


User

from Ny,NY

Recommended? Yes

Purchased? Yes


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I had a great experience with NorthStar, they were very helpful and the customer service was excellent. I would definitely go back to get another vehicle from them. It was an awesome experience. Ask for Arthur he is the best person to deal with!!

"It Was A Pleasure To Purchase My Car Here."


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from ny,ny

Recommended? Yes

Purchased? Yes


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They were really nice and worked with us until we were able to reach a mutual agreement. I am psyched to own my second Volvo. Plus I am happy with price + service I received. I cant wait to drive my new used car with a smile! It was a pleasure to purchased my car here. I know I will be safe + protected driving my car. Thank so much Angel, Jason, + Jeremy.

"The Best Auto Dealership Ive Ever Visited"


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from ny,ny

Recommended? Yes

Purchased? Yes


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The best auto dealership Ive ever visited, considering the fact that Ive been to about 4 before we got here, fast and easy. Best attendant I ever got, great and funny guys, especially this Jason guy. I had a nice experience. great job guys

"Would Highly Recommend Them To Everyone"


User

from NY,NY

Recommended? Yes

Purchased? Yes


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Very well welcomed, very professional. Would highly recommend to everyone.

"The Whole Process Was Very Smooth"


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from ny,ny

Recommended? Yes

Purchased? Yes


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The whole process was very smooth. I would come back if I had to.

"Great Communication On The Entire Process."


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from bk,ny

Recommended? Yes

Purchased? Yes


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Great communication on the entire process. Jason and Angel helped me get a great deal on the car I wanted. Highly recommend these guys to anyone.

"I Had A Beautiful Time."


User

from ny,ny

Recommended? Yes

Purchased? Yes


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I had a beautiful time. I got the price I wanted, happy with the people especially my sales person Angel. My daughter and son are looking to change cars, I will recommend them to come to NorthStar. The boss Leo made me feel comfortable. Karina made me feel welcomed. I will come back again.

"My Overall Experience At Northstar Was Amazing"


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from ny,ny

Recommended? Yes

Purchased? Yes


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my overall experience at northstar was amazing i got the car that i wanted and arthur jason made everything work for me. I would recommend northstar to everyone.

"I Would Definitely Come Back"


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from Ny,Ny

Recommended? Yes

Purchased? Yes


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When I first entered the dealership I was greeted very politely & with respect. We were able to sit down and come to a deal and the process went very well. Everyone was very polite and I would definitely come back.

"Worked With Me Even With Unfavorable Circumstances"


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from Ny,NY

Recommended? Yes

Purchased? Yes


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Customer service- great Jon, the salesman- very friendly, helpful was able to work with me even when circumstances werent favorable

"Amazing Experience."


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from ny,ny

Recommended? Yes

Purchased? Yes


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Arthur and Jason were one of a kind. Amazing experience. Very informative and patient. Would recommend this location! Thank you!

"I Would Recommend And Friends Or Family Members..."


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from Ny,ny

Recommended? Yes

Purchased? Yes


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The team at NorthStar is honest, helpful, informative and understanding. I would recommend any friends or family members to purchase a vehicle at NorthStar! -Randy-

"I Would Recommend My Friends To Do Business W/ Ns"


User

from ny,ny

Recommended? Yes

Purchased? Yes


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Jon and Jason were honest and upfront from the start. They took time out to explain and help me purchasing the vehicle. They were also very pleasant and funny. I would recommend my friends to do business with NorthStar.

"Great Car - Great Shape With Low Mileage"


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from NY,ny

Recommended? Yes

Purchased? Yes


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Very good service - everything explained - No pressure - great car - great shape w/ low mileage would recommend to friends & family.

"Northstar Is A Great Dealer"


Leonardo Braz

from Ny,ny

Recommended? Yes

Purchased? Yes

11-18-2015


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NorthStar is a great dealer. Had good customer service and Jon (sales) gave me a good Audi with a great deal. Online service chat was quick and able to find location quick as well.

Response from Northstar Auto Sales:

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that its important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and were happy to hear that you agree! On behalf of your friends here at Northstar auto sales, enjoy that ride! Sincerely, Leonardo Braz General Manager

"The Dealership Is Very Professional"


User

from ny,ny

Recommended? Yes

Purchased? Yes


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Jon was very helpful and willing to make things work out for our needs. The dealership is very professional, clean and with a very welcoming atmosphere.

"Very Nice Experience"


User

from ny, ny

Recommended? Yes

Purchased? Yes


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They gave us plenty of attention since the first day after coming back 3 times! Arthur was very helpful. Very nice experience. Thanks to Leo for the big help! =)

"Ive Had A Pleasant Experience Here At Northstar"


User

from ny,ny

Recommended? Yes

Purchased? Yes


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Ive had a pleasant experience here at NorthStar, Angel was my sales person and he was great. He explained everything to my satisfaction and he took care of me in the best way. The staff here are very pleasant as well. I will definitely recommend anyone to purchase a vehicle here. Thank you NorthStar.

"We Would Highly Recommend Anyone To Check Out"


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from ny,ny

Recommended? Yes

Purchased? Yes


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I recently purchased a 2011 BMW X5. The entire purchase process from beginning to end was efficient and seamless from NorthStar Auto. Jon and the finance manager Jason were pleasant and very easy to work with, and we would highly recommend anyone in the market for a used vehicle to check out this dealership.

"No Sales Pressure"


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from ny,ny

Recommended? Yes

Purchased? Yes


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a very relaxed environment with no sales pressure. All procedures were handled quickly and accurately.

"Process Was Very Easy!"


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from NY,NY

Recommended? Yes

Purchased? Yes


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the staff at northstar auto sales are very professional and helpful. My customer representative Jon was great. He made the process of purchasing my new vehicle very easy. I would definitely recommend NorthStar Auto Sales to my friends and family.

"Without A Doubt I Would Recommend Anyone To Come"


User

from ny,ny

Recommended? Yes

Purchased? Yes


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the service here was great. They treated me and my family with respect. I loved the friendly service. without a doubt i would recommend anyone to come. and ill be sure to come back.

"I Am So Happy With This Car Dealership"


User

from NY,NY

Recommended? Yes

Purchased? Yes


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Jon is the best, friendly and professional person. I am so happy with this car dealership.

"Came In And Bought The Car On Site!"


User

from Ny,Ny

Recommended? Yes

Purchased? Yes


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Saw a car on cars.com came in and bought it on site. Service was great. Would recommend again.

"Very Friendly Staff"


User

from NY,NY

Recommended? Yes

Purchased? Yes


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-Very friendly staff -Willing to work with the customer on meeting all their needs -No hassle buying

"I Will Come Back Here Again"


User

from NY,NY

Recommended? Yes

Purchased? Yes


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Angel was amazing. Hes very helpful and insightful. He explained everything about the car thoroughly. I will come back here again. Jason the finance manager was also very helpful. I am very happy that the money that I paid goes towards angel and Jasons paycheck.

"I Am Very Happy And Satisfied With The Transaction"


User

from NY,NY

Recommended? Yes

Purchased? Yes


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I came to NorthStar Auto Sales after being denied at Major World across the street. The salesman John was very helpful and reassuring as well as the finance manager Jason. I am very happy and satisfied with the transaction. I came in with my down payment which was not much but they did work with me and i wont let you down. Thank you! NORTHSTAR AUTO SALES!! I will definitely recommend! and Karina at the front desk is the sweetest!!

"Friendly Service"


User

from NY,NY

Recommended? Yes

Purchased? Yes


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friendly service, transparentm and attentive. Good experience. Slight issue with the fact its the financing price advertised on the internet.

"Everything Was Very Well"


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from Queens,NY

Recommended? Yes

Purchased? Yes


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everything was very well serviced. very good customer service.

"Service Was More Than Expected!"


User

from Brooklyn, Ny

Recommended? Yes

Purchased? Yes


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service was more than expected. professional is what both arthur and jason gave. i recommend northstar auto sales.

"Experience Was Exceptional"


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from New Jersey

Recommended? Yes

Purchased? Yes


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my daughter found a used car online and although i was hesitant, i called to inquire about it. From the first phone call to NorthStar Auto Sales to driving out the lot with the car she purchased the experience was exceptional. Everyone was polite, friendly, and very customer focused. We received personal attention with every detail of the sale was clearly explained. I give NorthStar Auto Sales a five star rating for professionalism, appearance of show room, and top quality service.

"Great, Easy Buying Experience"


User

from Bay Shore, ny

Recommended? Yes

Purchased? Yes


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Thank you Northstar Auto Sales team for a wonderful day buying my first car. Ive been searching for a specific car but have always been apprehensive about buying off a used lot - until now. Arthur was great at working with my budget and the entire crew was supportive in making this sale happen, unlike other used car places Ive visited in my search for the car I wanted. Everyone was personable and the establishment is very well kept. I was more than comfortable dealing with all of the guys and ladies who work there. Im usually a skeptic at buying used cars but Arthur took us through all the details of the car, an easy test drive, and answered all my (many) questions. I had been getting calls for a few days but never made an appointment to see the car because I figure used cars might not be worth it. He let us walk right in and in a matter of minutes we had the car ready to go with no hassles. Also, Leo walked me through all the financing details an is very easy to talk to - no tricks or swindling from anyone. Thanks to Angel too, for letting me get to this car before someone else! I love it and had a great experience working with these guys today.

"Regret Buying Here. Dont Make The Same Mistake!"


Leonardo Braz

from New York

Recommended? No

Purchased? Yes

03-03-2015


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Hassled with extended warranty, called to have it cancelled after 3 weeks. 6 months later after much await i was returned 2/3 of the amount and told it was prorated. They turned their backs on me and said i never cancelled within one month. I have contacted the attorney generals office and waiting to open dispute.

Response from Northstar Auto Sales:

Dear Waqas, Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Northstar Auto Sales, we take customer reviews very seriously. Please contact me, Leo Braz, Manager at 718-361-6299. We look forward to working together with you to come up with a solution. Sincerely, Leo Braz Manager

"Awesome Buying Experience !!!!"


Leonardo Braz

from Bronx

Recommended? Yes

Purchased? Yes

01-17-2015


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The team at Northstar were friendly and reasonable. Angel was a pleasure to work with, I will be sending all of my friends there when theyre looking to make a purchase. Thanks Angel !!!!

Response from Northstar Auto Sales:

CJ thank you for sharing your experience with us, angel is really happy to hear from you. again thank you for your business and have a great new year !!! Leo Braz General Manager

"Good Wheel And Deal"


Leonardo Braz

from Flushing NY

Recommended? Yes

Purchased? Yes

11-24-2014


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Jon spotted me on the lot and was patient and answered and questions as best possible. Jason (finance manager) gave me a fair deal!

Response from Northstar Auto Sales:

Thanks for the great feedback! We appreciate it just as much as we appreciated the opportunity to earn your business! We are very glad to hear that you are happy with your vehicle. Thank you, Leo Braz General Menager

"Best Car Buying Experience!"


Leonardo Braz

from Brooklyn, NY

Recommended? Yes

Purchased? Yes

01-17-2015


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purchased my BMW 3 series from Northstar after searching tons of other dealerships. excellent customer service Jeremy and Jon were awesome. Got a great deal on nicely equipped vehicle. 6 months later and no problems!

Response from Northstar Auto Sales:

Thanks for sharing your experience with us. we are really happy to hear that everything went well with the purchase. Thank you again and have a happy new year !!! Leo Braz General Manager

"Excellent Service"


Leonardo Braz

from Brooklyn, NY

Recommended? Yes

Purchased? Yes

11-15-2014


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Very friendly group of guys. Hassle free place. Went in and drove away with a car.

Response from Northstar Auto Sales:

Hello Eddie, Thanks for the great feedback! We appreciate it just as much as we appreciated the opportunity to earn your business! We are very glad to hear that you are happy with your vehicle. Thank you, Leo Braz General Menager

"Great Service <3"


Leonardo Braz

from Brooklyn,N.Y

Recommended? Yes

Purchased? Yes

11-01-2014


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I was about to buy Toyota Camry LE 2011 but one of their best sales person came & help me with it.... Jon.....Hes friendly & helpful person...He asked me to take the 2012 Camry which was awesome......& then their I met Jason......who helped & explain us nicely about everything... Their boss should be glad to hired them...;) Good luck to you guys...

Response from Northstar Auto Sales:

Hello Ashiqur! Thanks for the great feedback! We appreciate it just as much as we appreciated the opportunity to earn your business! Jon Says hello and thank you.

"Superb Service"


Leonardo Braz

from Elmhurst

Recommended? Yes

Purchased? Yes

11-01-2014


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best on northern blvd. laid back pressure free experience. Jon answered all of my questions and my concerns were addressed before moving forward. Very consultative sales and finance departments.

Response from Northstar Auto Sales:

Hello Stew! Thanks for the great feedback! We appreciate it just as much as we appreciated the opportunity to earn your business! We are glad that everything worked out as you expected.

"How Buying A Car Should Feel"


Leonardo Braz

from Sunnyside

Recommended? Yes

Purchased? Yes

11-01-2014


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First off, beautiful dealership atmosphere. The staff is super friendly and laid back. Not a stuffy suit and tie type of vibe, but that is not to say these guys dont know their stuff. Jon gave me a good feeling from the start. I appreciated his patience, and if youre looking to save some money by buying used, they have some great stuff. A++++

Response from Northstar Auto Sales:

Hello There! Thanks for the great feedback! We appreciate it just as much as we appreciated the opportunity to earn your business!

"Great Service!!! Really Happy With My Purchase"


Leonardo Braz

from Queens,NY

Recommended? Yes

Purchased? Yes

09-02-2014


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Had seen this BMW X5 and went into the dealer to take a look and take on a test drive. Anthony was my sales person helping me out He didnt pressure me at all. Jason the finance manger was great, he got me a great deal and a great rate with capital one. Thanks guys!!! Im really happy.

Response from Northstar Auto Sales:

Hello Maria! Thanks for the great feedback! We appreciate it just as much as we appreciated the opportunity to earn your business! we are really happy to hear that you are very happy with your new car.

"Awesome Job"


Leonardo Braz

from Maspeth New York

Recommended? Yes

Purchased? Yes

08-29-2014


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Thanks you Luis for your help along with your boss Leo. Great team work, did not give up until the end to get me approved and make it happen for me. If you have credit issues and you want a nice car for a good payment go to Northstar!

Response from Northstar Auto Sales:

Hello Andres. Thanks for your valuable feedback, and for your business. We appreciate them both very much! Sincerely, Leo Braz General Manager

"Great Customer Service"


Leonardo Braz

from Queens,NY

Recommended? Yes

Purchased? Yes

08-29-2014


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Since I got there its was a such a great experience because they were all very nice and understanding. I went with my family to look for a family car and thanks to luis serna. He helped me look for a lot of option and finally got me the perfect car. He was very nice and polite. I am really happy with the car that I got and i am glad it was him that helped me. Thank you for everything.

Response from Northstar Auto Sales:

Thanks for the great feedback! We are glad to be of service. Nothing is more gratifying than knowing that a valued customer such as you is happy with their vehicle and their overall experience at Northstar Auto Sales. Sincerely, Leo Braz General Manager

"Great People Easy Transaction"


Leonardo Braz

from Astoria

Recommended? Yes

Purchased? Yes

08-29-2014


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friendly and informative. my salesman was Jon ask for him hes a super nice guy. Jason, the finance manager was just as helpful when it came down to the numbers and contracts. good job guys thanks

Response from Northstar Auto Sales:

Hello Markos! Thanks for the great feedback! We appreciate it just as much as we appreciated the opportunity to earn your business!

All advertised prices exclude government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge. The price for listed vehicles as equipped does not include charges such as: License, Title, Registration Fees, State or Local Taxes, Dealer Prep, Smog Fees, Credit Investigation, Optional Credit Insurance, Physical Damage of Liability Insurance, or Delivery Fees. DEALER makes no representations, expressed or implied, to any actual or prospective purchaser or owner of this vehicle as to the existence, ownership, accuracy, description or condition of the listed vehicles equipment, accessories, price, specials or any warranties. Any and all differences must be addressed prior to the sale of this vehicle. Your actual mileage will vary depending on how you drive and maintain your vehicle.

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