"Michael Hampson"

Chris Singleton is the best. In his absence I was helped by a new rep, and also Mike. Thanks Mike for helping the process along and making it faster. My 8th purchase at Bald Hill Kia

"Exceptional Service"

This was my second time purchasing a car from Bald Hill Kia, and just like my first visit, they went above and beyond taking care of me. Be sure to ask for Al Paulo when looking, hes straight forward and excellent salesman.

"Bald Hill Kia"

Mike M was our sales rep and he was on his day off, but went above and beyond to help us!

"New Vehicle Purchase"

Purchased a new 2017 Sedona after a few hours of indecision. Al worked with me and we got the deal done the same night and was able to drive it home.

"Quick, Easy, Satisfied"

My dealer, John M, made the process quick, easy, and painless, even saved me a lot of money. Would recommend John and Bald Hill KIA to everyone I know

"Great New Car Buying Experience."

Great buying experience purchasing a new Kia Forte for my son. The dealership personnel were both knowledgeable and friendly. The salesperson, John, was a pleasure to work with. Very smooth transaction. Could not ask for a better buying experience.

"Consumer"

Great staff. Very helpful. Showroom was very clean. I bought the car that was on showroom floor! I got a very fair price and never shopped other dealers. This is my 2nd Kia and first time at this dealership. Wonderful experience!

"Buying New"

Al P. made the process pretty easy. I knew what I wanted, he stepped in and made it happen. Bald Hill web site sold me with straight forward pricing information. No smoke and mirrors illusion of actual cost. Would send friends there for honest deal. Kia cars are now on par with the best from US and Japan!

"Service Department Needs Training"

service will not call you back when you leave message twice

"John Macadrew Great Dealer To Buy A Car From!!!!!"

This guy was great personal, professional, and knew his stuff. There was no pressure when I was looking at the Kai forte. Ask for John MacAndrew this guy was great. My friend and I were really impressed with him and his service. -mike savage

"New Car Buying Experience....."

Just drove out of the Bald Hill Kia dealership with a brand new 2017 Kia Sportage! I met Mike Maymon, the salesperson. when my husband and I walked in to the showroom dealership a few weeks ago just before closing time. Mike approached us in a friendly helpful manner. I told him I had my eye on a new Kia Sportage or Sorrento and all I wanted to do that day was just get in and out of the vehicle to see if it suited my criteria. I didnt need to drive it just yet. Most important to me was how comfortable it was to get in and out of the car. It needed to be just right. I told him I was still shopping around and had not decided 100% on a Kia but might want to try looking at the Jeeps as well. Mike was very accommodating and chatted with us about the different models and features of the Kia cars. I left the dealership with Mikes business card and I was so impressed with his knowledge and friendly demeanor that I kept his business card and thought that if I went back to Bald Hill Kia I would definitely ask for Mike. Yesterday we went back to the dealership and I asked for Mike. He was there. I told him the features I wanted in the Kia Sportage and he searched for that car on the lot. He found exactly what I wanted and I test drove the car. During the process Mike was patient and knowledgeable and he made the whole car buying experience a pleasure. I would recommend the whole crew at Bald Hill Kia and in particular Mike Maymon. Thanks Mike!

"New Kia Optima"

I dealt with Al Paulo at Bald Hill Kia. What a pleasure it was to deal with him. He found the perfect car for me and at a great price. He took the time make sure I was 100% satisfied also. He made a Kia buyer out of me. Ask for AL if you want a great salesman

"Great Experience Buying First New Car!"

THANK YOU to Bald Hill Kia for making my first new car experience FUN & EXCITING! Knowing the considerable investment I was making, I did extensive research online and their new 2016 Kia Soul with panoramic moonroof was the only one in New England, understandably so due to their GREAT INVENTORY. I could have had the dealership 3 miles away from my home in Boston procure the car for me but I was disappointed in the lack of timely communication/seeming disinterest, and BALD HILL GAVE ME A MUCH BETTER DEAL. JOHN MACANDREW IS STELLAR! He went ABOVE & BEYOND, communicating with me by phone on his day off, negotiating with me honestly, letting me know I can call him anytime with questions about how to set anything up and… HE PICKED ME UP FROM PROVIDENCE STATION! I preferred to walk/bus/subway/commuter rail my way down there to buy direct from them and IT WAS WORTH IT! He seemed as excited about my new car as I was and genuinely seems to enjoy his profession – a NATURAL PEOPLE PERSON! Not only is he EXTREMELY KNOWLEDGEABLE, there were all the little things too, offering me coffee, never making me feel rushed, hooking me up with an extra goodie, quizzing me on how to get info I need on the car screen since I took a leap from a 25 year old car, routing me out the side road of the dealership so I could get back onto the main road home more smoothly… RELAXED & PROFESSIONAL EVERY STEP OF THE WAY. When I reviewed the contract, numbers looked different from what I remembered and JENNIFER PHILBRICK was PATIENT and SUPER FRIENDLY as I scribbled down the math the way I knew the numbers until I reached the same number, and PEACE OF MIND. On top of it all? ANIMAL FRIENDLY, dogs are welcome and they do fundraisers for the WARWICK ANIMAL SHELTER and even brought in a stray cat they found, STINKY PETE I believe, who peed and such in the plant containers. THERE IS GOOD KARMA HAPPENING HERE AND I CANT IMAGINE HAVING A BETTER EXPERIENCE BUYING A NEW CAR! CHECK THEM OUT!

"Thanks To Mr. Chris Singleton For His Help"

Mr. Chris Singleton handled our case. He was highly professional and we are very satisfied with him. The car is in very good condition. We are very thankful.

"Fantastic Experience!"

My visit was very good thanks to your Service Member, Mike. He made this purchase as smooth as can be. Very presentable and down to Earth. I will be looking forward to seeing him in the future if I aquire a new vehicle. Thank you Bald Hill Kia!

"Customer"

John MacAndrew was a joy to work with! I had researched a 2016 Kim Optima online, and he brought the car out for a test drive. He worked with me to come to a price that I was comfortable with, and no pressure whatsoever! Bald Hill Kia is family owned, and they take care of thier customers. Jen in financing made the paperwork a breeze. Thank you again! Kim Dolbashian

"Very Positive Experience - We Love Our Optima!"

We had a terrific experience with Bald Hill KIA. John MacAndrew took very good care of us. He was forthright and worked a deal that we are very pleased with. We love our new Optima. Still in the process of registering the car and wrapping up final promises but based on our experience with John, I expect the rest of the process will go very well.

"Best Car Buying Experience Ever/bald Hill Kia"

IST OF ALL I LIKE TO START OFF BY SAYING LOOKING TO PURCHASE A CAR FROM ANY DEALER IS LIKE GOING TO THE DENTIST AND HAVING YOUR TEETH PULLED, NOT A GOOD EXPERIENCE AND MANY TIMES PAINFUL. MY EXPERIENCE WITH THIS DEALERSHIP IS NONE OF THE ABOVE BUT MOST IMPORTANT I LIKE TO ADD IS THE SALES PERSON NAME JOHN MACANDREW WHO I MEET AND WORKED WITH FROM START TO FINISH WAS VERY IMPRESSIVE, I WISHED MORE CAR DEALERS HAD THIS TYPE OF SALES PERSON ON THERE SALES TEAM. JOHN WAS VERY KNOWLEDGEABLE AND VERY PATIENT WITH ME AS A BUYER BUT MORE IMPORTANT IS HONEST AS WELL AS NOT AGGRESSIVE LIKE SOME SALES PEOPLE THAT I HAVE MEET IN THE PAST. HE WENT BEYOND MOST SALES PEOPLE TO MAKE ME AND MY WIFE MOST COMFORTABLE IN OUR NEW CAR PURCHASE. I ALSO LIKE TO SAY EVERYBODY I MEET AT THIS DEALERSHIP WAS A JOY TO DEAL WITH FROM THE PHONE OPERATORS TO THE PARTS DEPARTMENT AS WELL AS THE SALES TEAM I WOULD ENCOUNTER FROM TIME TO ON THE FLOOR THIS SAYS A THOUSAND WORDS FOR THIS DEALERSHIP KEEP UP THE GOOD WORK.

"Positive Buying Experience"

An overall positive experience! It should be fun purchasing a new vehicle but can end up being very stressful. That was not the case from start to finish with Mike and Bald Hill Kia! Thanks again! -Jimmy

"Satisfied Customer"

11-15-2016

I just bought a new car through bald hill Kia and I am extremely satisfied. John M did such a great job satisfying all of our needs. Will definitely recommend to anyone looking for a car!

"Update To Previous Review"

Im providing an update my previous review. I have now had my brand new car for 6 weeks and the radio/antenna is still not fixed. The car has been in the shop 3 times already and Im waiting to hear when I can bring it back in to be "fixed" for a 4th time. The last time, they had the car for 5 days and I was called and told that the radio/antenna was working but that they had to order a "housing part for the antenna". When I arrived to pick up the car and turned the radio on IT WAS NOT WORKING. I spoke with, or rather yelled at, the Service Manager, Dave DeBlasio, who blamed the issue on Kia Tech support and that because this was an electrical problem it was complicated. He assured me that he personally would call me to schedule an appt. when "the part comes in". It has been four days and Ive heard nothing. I called this morning and left a message for Dave and again have heard nothing. I dont care whos fault it is. THE RADIO/ANTENNA NEEDS TO BE FIXED!!!!!!

"New Lease Of Kia Optima"

I just leased a new 2016 Kia Optima. The buying process was quick, easy and painless. Al is a pleasure to deal with. Ive been a customer of Als for 26 years. Unfortunately, there was an issue with the radio/antenna and I had to bring the car back for service. A part needed to be ordered so I will need to go back to have it installed. Not necessarily what one wants to do after having the car for a week. However, the service people were very nice and hopefully when I do go back the installation will be quick.

"Car Purchase"

My wife and I drove down from Woonsocket Rhode Island in search of a new car. Not only are we driving away with a new car but a new friendship as well. Our salesman John Mac Andrew was by far the hardest working and most courteous car salesman Ive ever met. Not to mention very professional and compassionate. Thanks John and Bald Hill Kia of Warwick for such an amazing experience! !!

"Great Service At Bald Hill Kia"

Great friendly staff members. Made my purchase fast and easy on my 2007 Cadillac Escalade.

"I Just Leased My Third Kia !"

Al at Bald Hill Kia is awesome! This is my third lease and I cannot say enough about how helpful and knowledgeable Al is with the whole process .

"Cant Go Wrong!"

The price was right, the dealership is great, the product is ultra reliable and the value is terrific. This is our 3rd Kia Optima, that says it all.

"Excellent Service"

I was not in the market for a new car just yet, however the car that I saw and the willingness to work with me on a price just couldnt be any better. I traded in my 2007 Mercedes and left with a brand new 2016 Kia Sorento SXL. I could not be happier. The staff was very attentive and not pushy. From the salesman John, the financial personnel Jennifer, to the GM Paul. They respected my privacy when my husband and I needed to talk things over. I hope I may continue in the KIA family in the years to come. The Sorento is phenomenal. I love everything about it.

"2017 Kia Sportage"

Hi John MacAndrew/Jennifer Philbrick, It was so Great to meet both of you and John my husband raves about how great you were with the help of buying our new 2017 KIA Sportage this Saturday June 18,2016. He has told everyone how helpful and knowledgeable you are. Also tell your manager (the young looking one) Thanks for everything Thank You both for making this a very pleasant purchase--which Im sure you know can sometimes be a nightmare You are both Great Thanks Steve and Dawn Lorello

"Not As Good As They Claim To Be."

I just started to come here from another Kia dealer due to the poor service I received there. I had my second oil change and tire rotation done and all was good. Two days later I noticed a bubble on one of the sidewalls of the rear tire. I took it back to dealer and was told tire had to be replaced to the tune of $268. I was outraged service manager said there was nothing he could do I had no recourse and tried contacting someone on several occasions and not one person got back to me. He claimed a pothole caused the bubble. Im not so sure but can not prove it. All I can say is they are losing a customer who gets a new car every three years for a 268 tire and bad customer service.

"New Car Donald Duchesneau From Mike"

everything went great could not be happier Mike is a credit to all salemen and woman every where

"Buying A Used Car"

Our salesman, Chris Singleton, was very professional and courteous. We found the perfect used car within our budget for our grandson and his family. Chris went the extra mile and helped our grandson get better car insurance for less money. Bald Hill Kia takes care of all of the paperwork, including application for title and registration, making the whole experience go very smoothly and quickly. The dealership itself is very clean and comfortable.

"Super Service, And Wonderful Transaction."

Scott Gagan provided us with very patient and respectful and enjoyable service while selecting and purchasing a Kia Soul for my mother. Five stars all the way.

"2015 Kia Sportage"

06-25-2015

In May 2014 my husband was looking for a new car, and he was interested in the Kia Soul. So we went to Bald Hill Kia. While we were there I looked at the 2014 Kia Sportage. A couple weeks later I went back to Bald Hill and met with Mike Maymon. I made sure Mike knew I was just shopping and not ready to buy. Now we move forward to April 2015 and I was now ready to buy. I went back to Bald Hill Kia and met Mike again. This time we made a deal. I never felt any pressure from Mike. I am not sure I got the best deal, but I did get a deal I was happy with. I have now had my new Kia Sportage for 2 months, and I have no regrets. I have purchased many new cars since 1972, and I have never had the kind of relationship with a dealership or car company like the one I have had with Kia, Bald Hill Kia and Mike Maymon.

"Excellent Service"

I HAD AN EXCELLENT EXPERIENCE AT BALD HILL KIA. THIS WAS THE FIRST TIME I WENT TO PURCHASE A VEHICLE ON MY OWN AND AS A FEMALE I WAS A LITTLE NERVOUS. I MET WITH SCOTT GAGON AND TOLD HIM WHAT I WAS LOOKING FOR IN A VEHICLE. SCOTT WAS VERY PROFESSIONAL AND LISTENED TO WHAT I WAS LOOKING FOR IN A VEHICLE. I TEST DROVE A 2013 KIA SORENTO AND LOVED IT. SCOTT HELPED ME GET A GOOD FINANCING RATE AND GET A PAYMENT I COULD AFFORD, THANKS TO A LITTLE HELP FROM HIS FINANCE MANAGER KEVIN. I HIGHLY RECOMMEND BUYING A CAR FROM BALD HILL KIA.

"New 2015 Kia Soul"

Bought another Kia Soul from Bald Hill Kia. The salesperson Mike Maymon is an outstanding professional. He is extremely friendly and knowledgable about all of the cars and he answered all of our questions with ease. This is the second Brand New Kia Soul that we have bought. We now have a 2014 and a 2015 vehicle. Bald Hill Kia is lucky to have Mike as an employee and we appreciate his dedication and service.

"Thank You, Chris!"

What a great experience it was to buy a new Kia Soul from Chris Singleton at Bald Hill Kia! Chris showed a willingness to work with us from the start. He was friendly and professional and his sense of humor made our buying experience really fun! We now have a great car, purchased at a great price, in the color I wanted. (And finding that color was no easy task, but Chris was able to locate exactly the color, model, and package I wanted!) Many, many thanks to Bald Hill Kia and Chris Singleton!! We cant say enough good things about our experience with them!! As far as were concerned, Chris Singleton and Bald Hill Kia set the standard for car sales. EVERY car dealership and EVERY sales person should be this good!!

"Chris Singleton = Easy/pleasant Buying Experience"

This is the second Kia I purchased from Bald Hill. I worked with Chris Singleton, and was so happy with my first experience that I returned to buy my second Kia. Chris worked with me to get the very best deal for my trade-in as well as the best deal for financing on the car I truly wanted! I absolutely would shop with them again. I highly recommend Chris Singleton & Bald Hill Kia to everyone!!

"Excellent Customer Service!"

Scott went above and beyond for us! He was kind, available 24/7 until I made my decision. I believe he did get me the best deal. Definetly love my new Sorento!

"Fantastic Service"

I stopped in to Bald Kia to test drive a car because my fiancee had purchased a car from them a few years ago. Since she had a great experience there, she wanted me to give them a try. I have to say that it was the best car buying experience Ive ever had. I first met with Scott Gagan, on the sales floor, who made us feel very comfortable. It was clear that he was paying close attention to what we needed and showed us the type of cars that we were in the market for. After I took a 2011 Kia Optima for a test drive, He went over my finances, brought in Paul Venice, the sales manager, who was equally as helpful and we came to an agreed price very quickly without any of the usual car buying hassles. The next day I met with Jennifer Philbrick who went over the financing. That was also the best car financing experience Ive ever had. All in all, I have to say that, to date, this has to be the best place to buy a car. Especially when dealing with the three people I dealt with. Because of my experience with Jennifer, Paul and Scott, I would recommend them and Bald Hill Kia to everyone looking to buy a car, new or used. Thank you.

"Thank You!"

05-27-2015

Cars great thank you! getting about 28 MPG other then no sunroof Im very happy

"Stay Away From Metro!!!! Baldhill And Joe Are #1!!"

05-27-2015

If you want to be pushed around and told you have to buy from them hold your keys and treat women like there not a buyer then go to Metro, If you want a smooth no pressure honest dealer then go to Baldhill and see Joseph =) and you are right the White is the best! thanks again!

"Great Experience!"

05-27-2015

I recently went to Bald Hill Kia in search of a larger family vehicle. This was the first time I went to purchase a car without having my husband or someone with me so I was a little nervous. I met with Chris Singleton and went through what I was looking for in a vehicle. I test drove a 2013 Kia Sorento and loved it. Chris worked with me to get the very best deal for my trade-in as well as the best deal for financing. He even transferred the car seats from my old vehicle into my new one once everything was done. Chris and the other associates at Bald Hill Kia were amazing! Not only would I shop with them again, but I will absolutely be recommending Chris & Bald Hill Kia to friends & family for their future automobile purchases.

"Not The Typical Car Buying Experience"

05-27-2015

Scott Gagan was great to work with. He was not at all pushy. He listened to our needs and wants and was more than willing to work within our budget.

"Best Test Drive Ever..."

05-27-2015

From start to finish, this had to be one of the best and easiest car buying experiences I have had. My initial contact was online and Deanna Lackey was quick to answer all my questions even after the dealership was closed! They gave me a great price through email on the Soul I wanted, so my wife and I made the 45 minute trip to look at it first-hand. That is when we met Al Paulo, who proceeded to give us one of the most thorough test drives I had been on. He asked us what our normal drive was then directed us to similar areas for about 10 miles! It really allowed us to see how this little car would perform and made the decision to buy easy. Now came the hard part...the deal and would they honor that great price without adding back in rebates I could not qualify for? Yes they did! Once the numbers were settled on, Paul Venice worked closely with us to get the best financing and payment we wanted, and Kevin Shannon completed the deal quickly. The whole experience took less than 3 hours! My wife and I were impressed with the entire process and couldnt be happier with the vehicle. If youre thinking about going to this dealership, dont hesitate...it will be one of the best decisions you make.

"Great Experience At Bald Hill Kia!!!"

05-27-2015

I would like to thank Chris Singleton for making my car buying experience a good one! I had a terrible experience in the past and he did a great job at putting me in the right vehicle that I could afford. He was down to earth and not at all pushy (there is nothing worse than a pushy car salesman). I absolultely love the Optima -it is a great car. Over all-the experience was great-from walking in and being greeted by the owners dog (which I loved and made it feel like everyone was family) to the friendly woman at the front desk-Everyone was helpful. Chris was great and Kevin was extrememely helpful with the paperwork!

"Great Service"

05-27-2015

The sales staff is real nice. I was just a little bit nervous because it was my first time buying a car, but the dealership made the experience great.

"Great Customer Service"

05-27-2015

Scott Gagan and Paul Venice were great and helped do everything they could to make the sale possible.

"Chris Singleton Is The Best Salesman!!"

05-11-2015

having previously owned a 2011 Kia Sorento from Bald Hill Kia, I knew I only wanted to buy another Sorento from them. Chris Singleton was our salesman when my sister and I both bought new cars. He knows how to make customers satisfied and fit all they needs. And helped get the best price available. Chris also assisted me in deciding whether I should buy or lease a car and broke down the financing choices for me. Of course he had to show me a car that I fell in love with and bought on the spot. I also serviced my vehicle at Bald Hill Kia for everything. The service department is phenomenal! From letting me know I was due for an inspection and taking care of it, to giving me rentals when I needed it, to any recalls and work done that was always covered under the warranty.

"Friendly Dealership"

05-11-2015

After driving a BMW X5 for 14 years I decided to take a look at the Kia Sorento on the recommendation of my brother. After test driving a 2016 fully-loaded Sorento and comparably equipped Optima sedan, I decided to purchase the Sorento because I wanted to stay with an SUV. Product Specialist, Scott Gagan, processed all of the details of my transaction and did a fantastic job. He made the whole process easy and provided outstanding customer service. I also felt tremendously supported by Sales Manager, Paul Venice and the entire Bald Hill Kia team. Scott also did a great job of communicating with me on every detail, including the processing of my registration since I live in Connecticut. After my experience at Bald Hill Kia I have great confidence in working with them and would not hesitate to shop for a car there again. I highly recommend Bald Hill Kia.

"Amazing Experience - Stop Looking Now!"

05-11-2015

If you find your car at Bald Hill Kia, look no further. I have been to many other dealers and I must say, hands down, Bald Hill Kia was the most pleasurable. Scott Gagan was great. He pulled the cars around for me to test drive and we were on the road in no time. He was very respectful of my time and I appreciate that more than anything. I let him know that I had other vehicles to look at before I made a decision. He totally understood and gave me a copy of the numbers we worked up and his business card. I came back later the next week and picked up a great car. From sign to drive, it was about 45 mins, my plate, insurance, washed and gassed new car was purring in the lot. I would recommend Scott and Bald Hill to any of my friends and family, and if you are reading this, then I also recommend them to you, You wont regret it.