"Cx 5 Awd"

10-25-2017

Very good dealership to do business with. Good people.

"Liberty Madza- Wakefield"

I truly enjoyed my experience at Liberty Mazda. Everyone there was kind, helpful and went above and beyond to make sure I was happy and got the car that I really wanted and I absolutely LOVE my Mazda 3. The GM, Chris was instrumental in making the sale happen and is truly the nicest and most genuine guy around. I went to other Mazda dealerships and honestly, I just didnt like the people there, I felt like I was at the stereotypical car dealerships where they keep you there for 45 minutes running back and forth while they go talk to their manager to try and work out the "best price". I felt zero pressure at liberty and they worked just as hard to get my best deal and thats why I wanted to give my business to them and would recommend them to everyone and anyone.

"Purchase Mazda Cx-5 2017"

Excellent service. Fast and easy I went in knew what I wanted and the made the process easy.

"Highly Recommend!"

09-10-2017

Great experience. Have leased 2 consecutive vehicles from Michael Myett who is very personable, knowledgeable , experienced and helpful.

"Mazda"

09-09-2017

I was happy with the service. Everything went as expected.

"My Third Vehicle From Liberty Mazda!"

This was the third vehicle I purchase here and as always the process was painless and extremely fair. My sale person, Paul Denning, has been the same person for all three cars!

"Service"

09-06-2017

Arthur explain what my car needed including recall works which I was unaware off and how long it will take to done and it was done exactly on time he mentioned. He also explained me again what was done and what to expect for next service time...

"Mr. Colin Sherry"

09-06-2017

We were greeted warmly by a sales person who listened to our needs. They did not try to sell a vehicle we did not want or need. They only made suggestions on some of the extra packages that came with the style vehicle we chose.

"Recent 52.5k Service & Oil Change"

These guys at Liberty Mazda are the best!! Great service!! Do all my service work there!

"Excellent"

08-31-2017

They took care of my cx-5 as quickly as possible. got me a loner to use and were more than helpful considering the situation. I had broken down in the area and was from New Bedford.I highly recommend Liberty.

"Recall Replacement"

The customer service person was excellent and efficient.

"Great"

People there very pleasant and helpful. My car noise is gone.

"Fridrik Is Awesome!"

Fridrik was a pleasure to buy from, I felt knowledgeable about Mazdas by the time I decided on my CX-5 GT. I am more than pleased with the experience and the car. Best process and car Ive ever experienced.

"Pretty Good"

They are good but Customer service wasnt sincere at the first visit.

"Mazda 3 4 Door"

Had a great experience. All staff were very friendly, even those that I did not deal with directly. I was given an explanation at every step of the way, from the lady at the front desk (Marsha) to the sales person (Paolo) and the finance staff. they were very patient and accommodating.

"Pleasure To Deal With"

08-09-2017

This is the second time that I bought from Liberty Mazda. Both times it was hassle free

"Sales Dept Was Great But Service Dept Wasnt"

08-09-2017

I bought a used 2017 Chevy Traverse and I love it! My sales rep Fridrick took great care of us. I had to trade in my 2010 Mazda CX-9 (which I bought there used in 2013) after spending $1500 at Mazda Liberty Service Dept to have my A/C fixed to end up having to bring it back because it broke 4 days later. They said it would cost an another $1200 and they couldnt guarantee me that it would be permantely fixed since "something else could go wrong". I didnt think it was worth spending the money and it felt shady to me. The man in Service told me they would "help me out" and credit me the $1500 towards another car but then denied saying that to the sales rep saying they are 2 separate departments and one has nothing to do with the other. I got a decent trade in value for my car but nothing off the sticker price because it was "posted online" and they couldnt go any lower. Although I love my car and was very pleased with the sales department and man who did the financing, I would not recommend anyone ever take their car to be serviced there other than whats covered under the warranty. I give 5 stars for the sales department and 1 star for service so its a 3 star average.

"Best Service Department Ive Used In 25 Years"

07-28-2017

I scheduled and priced a regular service for my 2015 Mazda 3 online with Liberty Mazda. I was pleasantly surprised to get an available date and time exactly when I wanted. Upon arrival they reconfigured the service to complete all the items I requested, but reduced the price from $270 to $199. Additionally, they had a quiet waiting room that was clean and had internet available with a 120 Mbps connection. Liberty Mazda completed the service in less time than I expected, plus cleaned and vacuumed the car. Normally, Ive found most dealerships will only do that if I bought the car from them.

"Service Work At Liberty Mazda In Wakefield, Ma"

I received the most friendly and professional service and attention that anyone should expect at a car dealership. My problem was urgent for me, I used my car for work and I had a major brake problem. They got me in the next day, they repaired my car perfectly and stayed in touch with me to let me know the status. They loaned me a car because they thought it might be more than one day and when I got my car back it felt new again. I couldnt thank them enough for their personal attention and their quality of work.

"Average At Best"

I have been taking my car to this dealership since I moved to MA in 2012. I am not impressed with the level of service. I bought my Mazda in WI, and took it to the dealership there whenever it needed service, that dealership went above and beyond my expectations, great customer service. I wish I could say the same about this one in MA. Recently, I brought my car in for an oil change and tire rotation. One of the tires has a slow leak, causing me to put more air in it about every 4 weeks. 1 day after this dealership serviced my car, the sensor told me the air pressure was low in that tire. The dealership didnt even check the air pressure in my tires. Shouldnt that be part of the "full service oil change"?

"Jimmy"

AS usual everything went smoothly with no problems

"2013 Cx-5"

06-27-2017

I am guessing its a good sign of quality but had to wait for 2 weeks for an appointment. Just for an oil changes and recall. Staff great.

"Mazda 3"

05-25-2017

Walked into the dealer to look around for a new used vehicle for myself. Waling by I Recognized a salesman whom I had purchased a car from before. Sat down with Paul told him what i was looking for and 2 days later drove away in my new vehicle.

"Wesley Williams"

Very good service - attention to detail. Happy to work with Liberty Mazda on this purchase and I would buy again from them in the future.

"2009 Mazda 6"

I have been a steady customer of Liberty Mazda in Wakefield, Mass. for many years. I cannot recall ever having a problem with purchasing or servicing my vehicles. Always greeted as their best friend and treated with great respect and dignity.

"Cx5 Serendipity"

12-19-2016

I was greeted and asked if i needed any help (which i declined), but allowed to walk and look at the cars. I was told that all the cars on the lot are unlocked and feel free to get in and look. It was refreshing to not be bombarded with questions and financial qualifiers before i had a chance to see if i liked the car! Nice facility, good selection of inventory. Robert my salesman was knowledgeable, and helpful, but most importantly, if he didnt know the answer to a technical car question, he said so in stead of making up an answer. They were fair with the pricing, and made the final paperwork as painless as possible. I really do like my Mazda CX5,

"Mazda 3"

Good experience Nice cars. Process was sometimes a bit slow

"Nicolas"

I had to bring car back for a new sticker because of an R. I felt very unimportant at this time. I waited 40 min and left. I need to return again and not happy.

"Mazda Cx-5"

Really enjoying driving the CX-5. Its really comfortable and drives more like a car than an SUV. Would definitely recommend it to anyone looking for a small SUV.

"Service Department"

Outstanding Customer Service. Service Advisor, Scott did a great job handling my Service request quickly and efficiently, while the Service Manager, Wally insured coordinating a quick turnaround of the work that needed to be performed by the Service Technician. I feel that the Team at the service team truly respects my busy schedule with little time to spend at the dealership and I know when I go to Liberty Mazda, I can be assured of not spending a lot of time there while my car is being serviced. I would highly recommend any Mazda owner to have their vehicle serviced here for a great customer service experience!

"Great"

Everyone that I spoke to was very nice and helpful. Great people working at Mazda

"Great Experience "

Bought a CX9 on a Sunday and picked up the car on Monday. The buying process was smooth, low pressure,and Fridrik did a great job communicating and getting things ready for pickup and facilitating the trade in. So far so good! The installation of a remote starter was a minor sticking point. The installation required the battery to be disconnected and so the inspection sticker could not be done that day since the car needs to have several start up sequences and drive time recorded. I had to schedule another time to come in for the sticker and to reprogram one of the remote starter fobs that didnt work. Overall Im pleased with how I was treated when mistakes were made. I dont expect perfection but I expect that setbacks are owned and appropriately dealt with,and this was definitely the case.

"My First Mazda, So Far So Good."

Alex our salesperson was very personable and knowledgeable. Never felt the high pressure annoying type car purchasing experience. If our first Mazda lives up to the hype, we will be back to Liberty Mazda. New car, no service comments yet.

"Liberty Mazda Review"

I recently had my vehicle serviced at Liberty Mazda in Wakefield. The staff as always was very friendly and courteous. They gave me upfront expectations of a timeline and what was being serviced on my vehicle. I have purchased my last 2 vehicles form them and recommend them to anyone else looking for not only a great car but the top notch service you get from them that goes with it!!

"2010 Mazda5"

I bought this car new and have had all my work done at Liberty Mazda in Wakefield, MA. I have not had to return because the problem was not solved. Very professional work is done here. The car is always cleaner than when I brought it in.

"Mazda Cx-5"

Everyone at Liberty Mazda was great! My dealer Alex was patient, cooperative, and very helpful

"Excellent Experience"

I recently purchased a used cx-5 from this here and I had a great , non stressful experience. Michael Romano was very pleasant and professional and helped me get the exact car I wanted. The sales manager and the finance department were also excellent. I would definitely recommend this dealership to anyone who is looking to buy a Mazda.

"Great Experience"

Great experience here at Liberty Mazda. Alex was fantastic and was very willing to help get me into a new car

"Mazda 3 Servicing"

10-18-2016

Jim Brewster helped service my Mazda 3; he was incredibly patient and provided exceptional customer service. Liberty Mazda has always serviced my vehicle and done a great job.

"Replace Rear Window Glass And Oil Change"

Had a full-service oil change, sticker and replaced the rear window glass. Very professional work.

"Always A Good Experience"

We purchased out car here and bring it back for regular and recall maintenance. Staff is responsive, very friendly, and professional. The waitng room facilities are very clean and comfortable, with Wifi.

"Liberty Mazda"

Very good dealer. Always treats you fairly and does a very good job.

"First Mazda - Great Experience"

03-05-2016

Great experience! The moment we parked in the Mazda lot we were greeted by Fridrik. He had great positive energy and was very knowledgeable, and he took the time to answer all our questions as our minds were not set on which car to buy, we had it narrowed down to either a Mazda CX5 or Honda CRV. We decided Mazda CX5 was the best choice for us and he then took his time to provide an outstanding training for the car, going through all its features and giving me lots of valuable information. Thank you, Fridrik Fridriksson. I would also like to thank Mathew Houlihan and James Surprenant for their help in purchasing this car. Great team, great car. Zoom-Zoom!

"Pleasant And Professional"

I recently purchased a used vehicle from this dealership and I had a wonderful, non stressful experience. Michael Romano was very pleasant and professional, as was the sales manager and the finance department. When I brought my car back in a few days later for the inspection sticker and a bulb change, I had a similarly pleasant experience with the service department. I would definitely recommend this dealership to anyone who is looking to buy a Mazda.

"Al Blank- Sales Person"

Al was very friendly and professional. He made the whole process easy and unstressful. His knowledge allowed us to make a good choose and I would definitely recommend him and Liberty Mazda to my friends and family. I also would like to add the Chris Gannett was wonderful. His understanding attitude and willigness to look for a program that would work for us and Mazda made this deal possible. Please thank you team for us. We appreaciate all the help! Tony

"Extremely Happy With My Purchase!"

I came to Mazda not really knowing what I wanted and I worked Robert to narrow down exactly how much I could afford and the type of car I was looking for. At the time, they did not have a car for me so I thought that was it, I was not going to find a car at Mazda. To my surprise, Robert called me and said he had a car he thought I would like and could afford. I had been to 4 other dealerships and he was the ONLY salesperson who called me back. I ended up LOVING the car, so I purchased it and couldnt be happier. He was a great person to work with and he actually listened to me and ultimately that is why I bought a car from him & Mazda. Robert and the team made the process very easy. Thank you very much!!

"Great Customer Service"

I had Brooke as a salesperson and she was extremely patient and friendly! I came in with my 2006 Mazda 3, wanting to lease a new Mazda CX-5 back in May and Brooke was very knowledgable and not pushy at all. I was in a bad financial situation in my Mazda 3 and needed to roll over some negative equity into my new lease. I went over all the numbers with brooke and her manager, and in the end it didnt make sense for me to purchase at that time. I recently just went back last week because I really liked the CX-5 and the customer service at Liberty Mazda, and was now in a better position to lease. I went in with exactly which one I wanted and Brooke helped me secure it and I worked with their finance manager and wrote up the papers that day. I have the car now and I really enjoy it! Its fun to drive, has all wheel drive for the winter and has all the space I need! Overall great service and great product!

"Great Expirence!"

We recently purchased a Mazda CX5 and would never do business anywhere else! It was a fabulous expirence from start to finish. We could not be happier and cannot say enough about how helpful and professional everyone there was, especially Matthew and Mike F. We will defintely be back for our next car and would highly recommend them.

"Just Bought A Cx-5 - Great Experience"

I was shopping for a car, and used the web to find that Liberty had the color I wanted in stock. I went for a test drive and subsequently bought the car. I had the test drive in the evening, and Michael and Matthew stayed very, very late to allow us to complete the sale that same evening. It was well after closing time when we left - clearly customers come first at Liberty Mazda! The process was smooth and I would go back if I needed another car.

"Great Service"

Paul and Matthew were great! Paul was accommodating and helped me get the car I wanted. Matthew did everything on his end to get me the payments I wanted per month. The whole process was pretty quick, and I was driving out of there in 2 days with my new car! Great customer service, thank you!