"Good Customer Service"
I found and purchased a white 2008 Lexus IS250 at La Puente Motors. I appreciated that there were no pushy salespeople and the car buying experience was rather easy. However, after leaving the lot, I immediately got nervous when, on the way home, a car tire pressure light came on. Then, when I got home and discovered that the navigation system touch screen didn’t work. Since the car was purchased with an “as-is†warranty, I felt cheated and thought I would have to live with the consequences. But I decided to contact La Puente anyway to complain. To my surprise they agreed to work with me and repair the navigation system screen at no charge. I was really impressed with the good customer service and effort to go the extra mile for a customer. I’m loving my new vehicle.
"Great Place To Buy A Car"
i purchase a 07 lexus es 350 very happy with my car. they treat me great and anwer all my question and concerns. i just received my pink slip they said 3 to 6 weeks and i received it in only 3 half weeks. i would recommend more people to come.....
"Love My Car!!!"
I Just Purchased My Volvo Here 2 Weeks Ago And I Love It! As Soon As I Walked In I Had All My Questions Answered And Even Learned Things I Didnt Know Before, The Salesman And Finance Lady Are Very Knowledgeable. I Am Very Happy With My Purchase And Will Definitely Come Back In The Future :)
"Love My Car!!!"
I Just Purchased My Volvo Here 2 Weeks Ago And I Love It! As Soon As I Walked In I Had All My Questions Answered And Even Learned Things I Didnt Know Before, The Salesman And Finance Lady Are Very Knowledgeable. I Am Very Happy With My Purchase And Will Definitely Come Back In The Future :)
"Great Dealership!"
I came to this dealership needing a car, and as soon as i got there an employee helped me right away. The employees are very helpful and kind! They have amazing customer service, whatever i asked for they accomplished.
"Very Unprofessional"
These people are rude and unprofessional! They know nothing about customer service.i I came to them 3 different days showing interest in purchasing a car cash and they gave me the run around and didnt know anything. They didnt even bother to get out of their chair EVER knowing i needed their assistance. Rude and no people skills. Terrible service im very happy to not have purchased a car from them.
"Very Unprofessional"
These people are rude and unprofessional! They know nothing about customer service.i I came to them 3 different days showing interest in purchasing a car cash and they gave me the run around and didnt know anything. They didnt even bother to get out of their chair EVER knowing i needed their assistance. Rude and no people skills. Terrible service im very happy to not have purchased a car from them.
"Dishonest Seller"
I contacted the seller regarding a car that he is selling. Although he claims that he can provide a free car fax report, when asked, he simply said to click through cars.coms website. Upon doing so, I was asked to pay for the report. Also, the seller claims that the mileage on the car is 150000 miles, but carfax shows last odometer reading at 212000. Totally dishonest.
"Buyer Beware Slow Service Bad Customer Care"
THIS PLACE HAS MANY CUSTOMERS THAT HAVE PURCHASED RUNNING AROUND TRYING TO FIND HELP AND GET ANSWERS AS TO WHY CUSTOMER SERVICE IS NON EXSISTENT...HAVING TO DEAL WITH PEOPLE IN A LADDER OF PEOPLE TO GET THINGS DONE.FALSE PROMISES ON REPAIRS AND REPAIR FINISH TIMES WORST DEALERS EVER PLEASWE GO ELSEWHERE BUYER BEWARE
