Mercedes-Benz of Flemington in Flemington, NJ

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"Great, Great, Great!!! Mb Flemington"


User

from Somerset, NJ

Recommended? Yes

Purchased? Yes


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I have purchased MB vehicles from here, with Melanie Schrimpe and all the purchases are amazing!!! I am so satisfied with their prices and services. I cannot tell you the prices in detail ;-) but everybody will be happy with MB Flemington. She is so friendly and supportive with great knowledge of her vehicles and dealings.

"Great Service! Leased A Car From Edward Richer."


User

from Fair Lawn, NJ

Recommended? Yes

Purchased? Yes


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My wife and I had a great experience on 2/11/17. We leased C300 from Edward Richer, great experience, simple and fun, and we left with a new car!

"Great Service Department And Great People !"


User

from Hillsborough, NJ

Recommended? Yes

Purchased? No


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Once again, a great experience getting my C400 serviced. The Service and attention that I received from MB of Flemington is always excellent and it’s a very relaxing experience. I’m always greeted with smiles and friendly greetings and have to complement Jami McLaughlin. She always treats me as if I was her only customer ! I feel at home when I go for a visit and the dealership is so clean. I said hello to Chris Squarcia and informed him of how pleased I am with the service department and should pass my comments to Jami. I cannot brag enough of MB of Flemington and will post this review on the other Auto Review sites so folk can know about a job well done.

"Excellent Service"


User

from Branchburg NJ

Recommended? Yes

Purchased? No


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In general, we all have misgivings about car service managers , especially dealing with luxury cars. But there are exceptions. I found one. He is Mr. Rick Szucs at Mercedes Benz Flemington. He is a guy with empathy for his clients and for him their interests and safety are utmost. I would recommend him whole heartedly and you will find out that he is a service manager cut from a different block! A rarity indeed, these days.

"Horible Experince To A Disabled Returning Customer"


Joseph Hobbs

from Flemington, NJ

Recommended? No

Purchased? Yes

05-16-2014


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I am a customer and I believe pocketed my lease pull ahead dollars. The Store Manager and the sales person both "swore" to my face that I qualified and then had MB Financial back bill me months later for 3 full payments, showed me as delinquent and put me in collection. I am currently on disability and a hurricane Sandy victim so obviously I will go back to BMW NEVER buy a Mercedes again in my life and run from this dealer. If it seems to good to be true, it is!

Response from Mercedes-Benz of Flemington:

Frank, We are sorry that when you took delivery of your new Mercedes-Benz in December that you did not fully understand the policies of the Mercedes-Benz Pull Forward Program. Once again, The Mercedes-Benz Pull Forward program is specifically designed to enable current leaseholders to lease a new Mercedes-Benz up to 4 months before their current lease matures. In your case, you came to the dealership to lease a new car at the maturity of your old lease. There were no current payments to pull forward. The payments in question were deferred payments (which you had arranged with Mercedes Benz Financial) and excess mileage, neither of which qualify for pull forward. We are sorry you feel this way regarding your transaction. But again, these are the program guidelines. Joseph Hobbs Internet Manager

"Glk250"


User

from Lebanon, NJ

Recommended? Yes

Purchased? Yes


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Nothing more to say.

"Tracy J. Martin, President, Martin Insurance Group"


User

from Monmouth Junction, NJ

Recommended? Yes

Purchased? Yes


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The experience was amazing, the professional staff answered every question and they treated me like family. I would highly recommend Flemington Mercedes to anyone! Tracy Martin

"Great Service!!"


User

from STATEN ISLAND, NEW YORK

Recommended? Yes

Purchased? Yes


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Great service!! Reliable and trustworthy!!

"Service, Facility, Experience - A+"


User

from Lebanon, NJ

Recommended? Yes

Purchased? No


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Ive been going to MB of Flemington for approximately 2 1/2 years for service and have had very positive experiences. Through my experiences, I have developed confidence in Jami Mclaughlin as Service Advisor and in the mechanical expertise of Bill Deneen. The facility and amenities are pleasant and accomodative.

"Artie And Service Staff Are Always Very Helpful"


User

from Stockton, NJ

Recommended? Yes

Purchased? No


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Came in on short notice, Artie took care of my needs and made arrangements to come in at a more convenient time for me for some other things I need. Always takes care of me!

"Great What More Can I Say"


User

from Whitehouse Station

Recommended? Yes

Purchased? Yes


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Great service, people, and atmosphere. Every time I go there, the people are so friendly, service is always done on time and I feel like I am not just a number but a valued customer. Thanks for everything. Jami is the best!!!!!!!!!!

"Service Visit On Friday, Feb 21, 2014"


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from New Hope, PA

Recommended? Yes

Purchased? Yes


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Service advisor Arthur Bongiorno provided an excellent service to me. I rate him 10 out of 10.He deserves 11 out of 10. Keep up the excellent service at MB of Flemington, NJ. I ran into a pothole and my tire (front/right) was flat. Got 800 number for road service and then went to take care of the tire problem. It was Friday and I had important meetings at work. Arthur came to my rescue and I was able to go to work on time. And my car was fixed. I was amazed with the service advisor Arthurs professional expertise in treating customer like me who had flat tire and important meetings at work to attend. MB of Flemington, NJ is an excellent dealership and the people like Arthur and Vasil makes it the BEST.

"Outstanding Service"


User

from Hackettstown NJ

Recommended? Yes

Purchased? Yes


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Car was done early, clean and ready to go! From setting the appiontment to paying the bill ... everything was flawless

"The Best!"


User

from New Jersey

Recommended? Yes

Purchased? Yes


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I have owned MBs for 20 years and have always dealt with Jami and Joe. Their service has ALWAYS been excellent!

"A Welcoming Place To Do Business!"


User

from Flemington, NJ

Recommended? Yes

Purchased? Yes


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Great people to work with. Efficient, knowledgeable, and friendly. What more do you need?

"Excellent Service And Sales"


User

from Harmony NJ

Recommended? Yes

Purchased? Yes


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I purchased my car from Flemington MB last May. This was our first time going to the Flemington dealership. I will never go anywhere else. The people in every department are wonderful. As soon as you walk through the doors you know you are in the right place. The attention to detail and the wonderful personalities make this a truly great expereince. Whether you are purchasing or doing your regular service. Everyone knows what they are doing and more than too happy to help.

"Superior Client Service"


User

from Flemington, NJ

Recommended? Yes

Purchased? Yes


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Truly remarkable service that is competent, trust worthy, professional and friendly!

"Excellent Customer Service."


User

from Newtown PA

Recommended? Yes

Purchased? No


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Maureen is an exceptional service person. Artie and Maureen make a great team.

"Excellent Service As Always!!"


User

from Flemington,NJ

Recommended? Yes

Purchased? Yes


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Jamie and her team are the best-we are so glad she joined the Flemington team-Weve been a Mercedes customer for over 20 years and weve known Jamie for at least 10 of those years and she is one of the best Mercedes professionals of all

"Service With A Smile!"


User

from Readington, NJ

Recommended? Yes

Purchased? Yes


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The Flemington MB Service Team continues to gain my confidence! Having serviced all our MBs at another dealership for almost 17 years, we took the final step in 2013 to transition all of our cars to be purchased and serviced at Flemington MB. And today...Christmas Eve 2013, we had another great experience from the service team! From Jaimie as our Service Advisor, Anthony the Customer Ambassador when you pull in the garage, and Anna at the front service desk, customers are treated professionally and with great care. Flemington MB makes us feel like family.

"Beautiful E Class"


User

from Lahaska, PA

Recommended? Yes

Purchased? Yes


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We purchased a new GLK a couple months back...and enjoyed the process so much we purchased a certified 2011 E350 4matic (in time for the snow) from our salesman,Vasil, as well. We cannot stress enough how professional, courteous, and friendly everyone is at MB of Flemington. They recently made a repair we requested at the time of purchase (the part was on back order) and couldnt be more pleased with the service department...from scheduling, to the quality of the loaner, the communication, and most importantly the impeccable condition of the car and the repair craftsmanship. You guys are great! Anyone looking for a MB in Bucks, Hunterdon or Mercer needs to seriously consider Flemington 1st... or as a 2nd comparison...you will notice the refreshingly personal friendly service and sales experience. And, if youre looking at BMW and Audi, make sure you compare the MB GLK and E class...they hit that "just-right" spot between them in ride, handling, luxury, features, performance and to my surprise, price...and they beat the pants off them in service!

"Great Place For Service And Sales"


User

from Annandale NJ

Recommended? Yes

Purchased? Yes


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The dealership is excepional in every way possible. This includes all personnel and management, sales and service. The dealership goes out of its way to help me and they are meticulous in what they do and want to be in every way possible. My recent service was minor, but they had other more changling issues in the past, and the staff knew what had to be done, and performed it in a professional and timely manner. Im proud to be their customer.

"Great Service"


User

from Phillipsburg NJ

Recommended? Yes

Purchased? No


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My experience at Mercedes Benz of Flemington was outstanding. Maureen Tucci was very helpful and I was treated great and with professionalism. I would recommend coming here for all your needs!

"Great Experience!"


User

from Princeton, NJ 08540

Recommended? Yes

Purchased? No


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Bill Dineen always services my car. and always does a great job. I would not trust my car to anyone else. Jamie McLaughlin always arranges the appontment & schedules a loan car for me. SHe handles everything in a quick and very professional manner. I just became a customer at Flemington, and I intend to lease another Mercedes through Flemngton Mercedes Benz this month. I give 5 stars on all above categories.

"Great Buying Experience"


User

from Hillsborough , NJ

Recommended? Yes

Purchased? Yes


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It was a pleasure to deal with our salesman , Neil Gerstein , in the purchase of a 2014 GLK 350 4 Matic SUV . I do not like a high pressure approach as in some Dealerships & found Neal patient in helping me pick my New Car & guiding me along the way on the appropriate Options that I would want . He searched Dealers that had exactly what I was looking for ( Since none were in stock ) & took time when I picked up the Vehicle to go over setting up the required input for the Dash Board settings . He also arranged obtaining all the Ownership Details including notifying my Insurance Company on Vehicle Details , which saved me that extra step . I also had a Cruise lined up @ the same time I was making the purchase & he said enjoy the Cruise & when I get back we will resume our negotiations . I also liked the Hospitality that was afforded to my Wife & myself during our visit to the Dealer , they make you feel right @ home as part of the Family of Loyal customers . Daniel & Carol Campanale

"Tire Replacement"


User

from Easton,Pa

Recommended? Yes

Purchased? Yes


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A damaged tire was replaced immediately and I was provided with a free loaner for the hour or so that I had to wait. In addition my car was retuned washed and vacuumed without a request to do so. Thank You

"Excellent Service Experience"


User

from Flemington, NJ

Recommended? Yes

Purchased? Yes


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I had ordered a hood insulation piece for my limited production 1990 560 SEC through the parts department, which came in almost immediately, to my surprise. When it arrived, the service representative with whom I dealt offered to have it installed while I was out to lunch, and I took him up on the offer. In spite of the fact that the part that was being replaced was more difficult to remove than anticipated, I was only charged the original price quoted for the fix. I have had previous experiences like this with the service department at Flemington Mercedes, and have always felt they went out of their way to honor the prices and delivery times quoted. What more can one expect?

"Jamies Service Is Excellent"


User

from Whitehouse Station, NJ

Recommended? Yes

Purchased? Yes


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I had a problem with check tire light and Jamie had it fixed right away and had my car washed. She always provides wonderful service. betsy

"Best Dealership , Best Service , Best People"


User

from Martinsville New Jersey

Recommended? Yes

Purchased? No


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I come to Mercedes-Benz of Flemington for all my service needs. Although I live but 2 miles from my nearest Mercedes Dealership,I drive the extra 15 miles for service because of the customer care,the excellent service,and the relationships I have established with all !! ALWAYS A1

"Good Service, Friendly And Attentive Employees."


User

from New York

Recommended? Yes

Purchased? No


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Attentive employees, work done in a timely amd professional manner.

"Great Service !"


User

from whitehouse station New Jersey

Recommended? Yes

Purchased? No


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brakes were service. reasonable timeframe to repair. overall great experience.

"Fantastic Service And Communication!"


User

from Stewartsville, NJ

Recommended? Yes

Purchased? Yes


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Couldnt ask for better treatment. Everything was just as I expected it would be. Thanks!!

"Thanks To Jami The Steering Angle Sensor Replaced."


User

from Warren,NJ

Recommended? Yes

Purchased? No


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I assume this review was for my wifes Mercedes service performed yesterday.

"Lightbulb Changed On The Spot"


User

from Lebanon NJ

Recommended? Yes

Purchased? No


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A connection issue of my cell phone via blue tooth and a light not working was on the spot fixed in 20 minutes at no charge. Just love the service.

"Service B--20,000 Miles 2012 Ml350"


User

from Flemngton, NJ

Recommended? Yes

Purchased? No


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As always, customer service was prompt, courteous and easy to deal with.

"Great Service"


User

from Doylestown, PA

Recommended? Yes

Purchased? Yes


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went in for a repair covered by the warranty... they kept me informed, had it ready when promised; clean and perfect.

"The Best Mb Dealer In The Area"


User

from Branchbburg

Recommended? Yes

Purchased? No


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As always they treat you as part of the family. They cater to all your concerns from the service adviser to the ladies behind the service desk A Plus to all thanks again

"Review"


User

from Tewksbury Twp., NJ

Recommended? Yes

Purchased? Yes


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Jamie was very helpful and helped with all the questions I had. She was patient, professional and honest. Looking forward to seeing her again.

"Customer Service"


User

from Flemington, NJ

Recommended? Yes

Purchased? No


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My car was scheduled for Service A. I called the dealer and no loaner cars were available until the end of the week and I was leaving for vacation on Thursday so that wouldnt work. Jamie my service contact - who happens to live near me - offered to have Mercedes pick up my car and drop her car off. She then returned my car at the end of the day and drove her car home. The service was completed however when I turned on my lights at night it indicated that my front left head light was out. I returned to Mercedes the next afternoon and my car was immediately brought into the shop and the light replaced at no charge to me since I had to come back. An excellent experience !

"An Exceptional Experience!"


User

from Virginia Beach, VA

Recommended? Yes

Purchased? No


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I have been to your dealership before. Each time I visit friends in that area, I tend to need coolant or always something but must say that this past experience was exceptional. Thank you very much!!

"Wam, Friendly Atmosphere"


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from Bloomsbury, NJ

Recommended? Yes

Purchased? Yes


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This is the second car purchased from MB Flemington. Gerry Leon is a pleasure to work with, really knows his product and the overall experience was very enjoyable. I would highly recommend this dealership.

"Great Service, Courteous And Helpful Staff."


User

from Annandale, New Jersey

Recommended? Yes

Purchased? No


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Always a pleasure to deal with Artie and Barbara. Very professional and accommodating.

"Mister"


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from new hope pa.

Recommended? Yes

Purchased? Yes


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EXCEPTIONAL SERVICE. TIMELY AS PROMISED. SMILEY AND VERY PLEASANT PROFESSIONAL SERVICE!

"Pamela Weidel"


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from Pennington nj

Recommended? Yes

Purchased? Yes


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***** on every aspect of service , far surpasses any service on any car we have ever owned!

"Another Satified Customer"


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from Clinton, NJ

Recommended? Yes

Purchased? Yes


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When I first walked in, I felt a bit uneasy in buying a new car, however, my salesman made the process of purchasing a new vehicle simple and pleasant. Everything was what I expected from this dealership and beyond. Keep up the good work MB of Flemington

"Service Dept Mb Flemington"


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from Flemington, NJ

Recommended? Yes

Purchased? No


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It has always been a pleasure dealing with the staff of MB Flemington. Thank you Jaime for the good service.

"Tire Change"


User

from Flemington, NJ

Recommended? Yes

Purchased? Yes


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Service g completed in the time promised. My car was then cleaned free of charge and I am completed satisfied.

"Mercedes Owner"


User

from Easton, Pa.

Recommended? Yes

Purchased? Yes


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Service was completed in the time promised and at the cost agreed to. My car was then cleaned free of charge and I am completed satisfied.

"Service The Way It Should Be"


User

from Chatham, NJ

Recommended? Yes

Purchased? Yes


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The service writer got the information correct and the technicians did the job right. Ive been to several MB dealers and Flemington has been the best experience for me. I drive a few miles more to use them and I believe it is worth it - so far. On both of my MB cars.

"Great Place, Great People"


User

from Harmony, NJ

Recommended? Yes

Purchased? Yes


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Flemington Mercedes provided excellent customer service We purchased two cars that day. The customer service is outstanding. Attention to what the customer is looking for and dedication to provide that vehicle. Overall very pleasant experience, no pressure, just a group of lovely people providing a wonderful car. Every individual we came into contact was just a delight. We met the entire team and couldnt have been more impressed. The facility and its employees shines like the cars. Ive already recommended to two friends and a family member. I highly recommend Mercedes of Flemington

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