Audi Stratham in Stratham, NH

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"Great Service Department"


User

from York, ME

Recommended? Yes

Purchased? No


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Extremely professional, very happy with my service visit.

"Pre-owned Audi A-4 Purchase"


Derek Witwicki

from York, Maine

Recommended? Yes

Purchased? Yes

10-25-2017


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Crispin Grant did an outstanding job throughout the sales process. He was knowledgeable and helpful and not pushy at all. We would gladly recommend him and the Stratham Audi dealer without hesitation.

Response from Audi Stratham:

Dear Mr. Goodman, I am happy to hear that Crispin provided you with an excellent car buying experience. As an employee owned company your satisfaction is our number one priority. Congratulations on your new car and thank you for your business. We look forward to seeing you at your first service appointment. Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

"Service Review."


User

from Landaff, NH

Recommended? Yes

Purchased? Yes


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See below. The work and customer service were fine. But the waiting facilities are under construction, and therefore crude. Bathroom facilities are pretty fundamental.

"2018 Audi Q5"


User

from Bedford NH

Recommended? Yes

Purchased? Yes


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Special ordered my Q5 its exactly what I ordered Great customer satisfaction and service This is our second Audi purchase and we are happy Thank you to the whole team at Audi Stratham!

"Best Care"


Derek Witwicki

from Portsmouth

Recommended? Yes

Purchased? Yes

08-09-2017


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Service is always a great experience! This is what "car service" should be all about! Many thanks for making this pleasant

Response from Audi Stratham:

Dear Ben, Thank you for taking your time to share your recent experience at Audi Stratham Service Center. We are happy to hear our service team provided you with an enjoyable experience. Thank you for your business. We look forward to seeing you again soon. Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

"Owner"


Derek Witwicki

from Stratham, NH

Recommended? Yes

Purchased? Yes

08-09-2017


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Love this dealership. The sales process was very easy with no pressure at all. Service is quick and thorough. The staff is friendly and helpful.

Response from Audi Stratham:

Dear Peter, Thank you for taking your time to share your recent visit to Audi Stratham with us. We are happy to hear our entire team provided you with an enjoyable experience. After reading your comments it appears you may have made a mistake in your star rating. Would you please consider editing this to reflect your comments? We look forward to seeing you again soon. Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

"Audi Recall Notice Service"


User

from Hampton, NH

Recommended? Yes

Purchased? No


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Prompt and efficient service for an Audi recall. Took exactly the estimated time they quoted.

"Service For My A4 Audi Was Very Pleased With The S"


Derek Witwicki

from Raymond, NH

Recommended? Yes

Purchased? No

07-31-2017


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very pleased with the amount of time I had to wait

Response from Audi Stratham:

Dear Penny, Thank you for sharing your recent visit to the Audi Stratham Service Center with us. We are happy to hear your visit was timely. As an employee owned company we understand how valuable your time is. We look forward to seeing you again. Thank you for your business. Sincerely, Audi Stratham Porsche of Stratham Stratham, NH www.AudiStratham.com www.PorscheofStratham.com

"Certified Preowned Purchase"


User

from Rochester, NH

Recommended? Yes

Purchased? Yes


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The test drive and buying process went without a hitch. After that there were a couple snags... The car couldnt be released for 3 days after signing due to a recall. No manual with the car (it has been ordered by dealership and salesman states he will to me) Everything worked out in the end and I am happy with my new (to me!) car!

"Review Of Service"


User

from Exeter, NH

Recommended? Yes

Purchased? Yes


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I have had nothing but excellent experiences with the Porsche service dept. at this dealership and feel comfortable and confident with their work and their pricing.

"Best Service At Audi Of Stratham"


User

from Kennebunk, ME

Recommended? Yes

Purchased? No


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Best possible experience! I came in with a steering issue off the street with no appointment and did not buy my car at Audi of Stratham. An hour and half later I left with a completely fixed (and washed) car and it was all under warranty. Matt and Kevin at the service counter could not have been more helpful and accommodating. Having bought my Audi used at a Volvo dealership a few months ago, I was looking for an Audi dealership for my regular services. I found it at Audi of Stratham!

"Michael Lewis"


User

from Dracut, MA

Recommended? Yes

Purchased? Yes


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From the moment we arrived at the Audi dealership in Stratham, NH, we were greeted in a professional and cordial manner. Mike was very informative and clearly knew the Audi Q5 options very well. I would recommend this salesman to anyone looking for a new car!

"Couldnt Be Happier!!"


User

from New Hampshire

Recommended? Yes

Purchased? Yes


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The car-buying process at Audi Stratham was seamless!! The customer service I received was top-notch!!! Thank you for a fantastic experience...I love my new Q5!!!

"Service Great - Grounds And Wash Need Improvements"


Derek Witwicki

from Stratham, NH

Recommended? Yes

Purchased? Yes

05-15-2017


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Service Department and its personnel are excellent. While I appreciate the complimentary car wash, its goal left much to be desired with soap residue remaining on both windows and car body. The Service Area parking lot is dangerously peppered with potholes and loose asphalt. Need to "up your game" in those two areas to stand with your competition.

Response from Audi Stratham:

Dear Patty, Thank you for bringing this to our attention. I will speak with the service manager regarding your recent car wash and I apologize for it not being done correctly. I will also reach out to the General Manager regarding the parking lot and entry way as I know that has been a topic of discussion in company meetings. Thank you for your business and we look forward to seeing you again soon. Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

"Buying A Preowned Car"


User

from Exeter, NH

Recommended? Yes

Purchased? Yes


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I found the car online, made an appointment, drove the car, traded in my battered used car and bought the new one. Everyone was really nice & helpful. Would definitely recommend. Great experience Thank you

"Porsche Of Stratham"


User

from Nottingham NH

Recommended? Yes

Purchased? Yes


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My wifes new car had a issue. They provided her with a quality loaner vehicle. Setting up a appointment was easy. Diagnosed the problem and fixed it in under the estimated time. I appreciated being informed every step of the way. This team does excellent work and are the utmost professionals. Thank You!!

"Audi Of Stratham"


User

from Nottingham NH.

Recommended? Yes

Purchased? Yes


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I have purchased 5 new vehicles over the past 20 years with a few different dealers. I have to say that Stratham Audi was the absolute best to deal with! Quick and easy. Literally I was in and out with a new car in under a hour! I was treated with the utmost respect. Unfortunately my new car had a problem. The service team contacted me set up a appointment and the car was done sooner than expected. The entire team here is top notch! From sales to service. Thank you

"Stratham Porsche Experience"


User

from Newburyport Ma

Recommended? Yes

Purchased? Yes


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Excellent Sales and Service Experience. Sales Staff is extremely knowledgeable and courteous. Was thoroughly familiarized with vehicle at time of delivery. Follow up was initiated by Dealer Service appointment was prompt and professional. Excellent Dealership!

"Customer"


User

from exeter,nh

Recommended? Yes

Purchased? Yes


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Great customer service by the people at this dealership. Everyone here could not be more helpful and made it a great experience.

"Great Service Department"


User

from Rye, NH

Recommended? Yes

Purchased? No


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Great service at the desk and my car was serviced quickly. Got a great loaner also.

"Great Overall Service"


User

from Kittery

Recommended? Yes

Purchased? No


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My car was repaired earlier than promised with very efficient service professionals engaged in every step along the way. I WOULD HIGHLY RECOMMEND THEM!

"Service Is Terrific But Sales Is A Nightmare "


User

from exeter

Recommended? No

Purchased? Yes


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The sales guys are order takers. If they have something close to what you want, they are adequate but wont lift their pencil to help generally.

"Alignment And Recall Repairs"


User

from North Andover, MA

Recommended? Yes

Purchased? Yes


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I attempted to made an appointment at an audi. service center closer to my home - Peabody MA and it was difficult, uninformative and slow. They were supposed to call me back as their "system" was down and they did not. Needless to say I decided to go back to Audi Stratham and it is worth the extra drive time. The service is five star - people are courteous, helpful and knowledgeable. My car was returned on time. It was a pleasure having my audi serviced there.

"Freeman"


User

from Amesbury Ma

Recommended? Yes

Purchased? No


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Great people. Supper helpful. Had a loaner for a long service. No complaints.

"Mr. Richard J. Berthy"


User

from Portland, Maine

Recommended? Yes

Purchased? Yes


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Great experience relative to my Lexus experience. Robert Ouellette did a fantastic job.

"No Effort Made"


User

from York ME

Recommended? No

Purchased? No


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really rotten sales experience. Run, dont walk, elsewhere.

"Audi Q5"


User

from Portsmouth NH

Recommended? Yes

Purchased? Yes


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Everyone was very helpful and the process was quick

"Service"


User

from Alstead, NH

Recommended? Yes

Purchased? Yes


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The service was great. I had a out of balance tire and that was taken care of promptly once it was identified. Work was done in a timely and professional manner.

"Always Top Notch Service At Audi Stratham"


User

from Hampton, NH

Recommended? Yes

Purchased? Yes


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Very professional and friendly service at Audi Stratham! I bought my car there 3 years ago and only use them for service. I LOVE their service department, I have never had a problem and Ive never ever felt like they were trying to rip me off like I have at other dealerships. I highly recommend for sales and service!

"Professional And Good Selection Of Vehicles"


User

from Portsmouth, NH

Recommended? Yes

Purchased? Yes


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I am from a big city, and used to a madhouse of a dealership, here you are treated more personal. I worked with Jeff and he is passionate about his work, and knows the cars. It was a pleasure to work with him.

"Unsure What Is Wanted Here"


User

from Greenland, NH

Recommended? Yes

Purchased? Yes


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Efficient and punctual service, oil change. Snacks and beverages offered are appreciated. Always a pleasure to have my car serviced at the dealership. PS: it is inconvenient to be required to use a minimum of characters for the reciew. I wanted to be briefer that this.

"Simply The Best!"


User

from Greenland, NH

Recommended? Yes

Purchased? Yes


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This service team is always up to the task and they are always pleasant and professional!

"Stress Free Porsche 911 Buying Experience"


User

from MA

Recommended? Yes

Purchased? Yes


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I recently saw a certified used Porsche 911 on the Porsche of Stratham website and called to inquire about it. I arranged for a test drive and was told to ask for Anthony Wallace when I arrived at the dealership. I had a good test drive, loved that car, and started the buying process with Anthony, who btw, was very knowledgeable about different Porsche models, their features, and relative comparisons in how they drive. I had a Porsche trade that I had not driven to the dealership given the weather, however Anthony was able to look up the car using the VIN, and we agreed on a trade-in value. I appreciated that Anthony had the knowledge and the power to negotiate all aspects of the purchase, both the trade-in value and the new car purchase price. No back-and-forth with multiple people involved. We arranged for a pick-up date for the 911. Eric of Porsche of Stratham had the paperwork ready when I arrived. Anthony had the new car cleaned, and I was happily on my home with my new car a short time later. Overall, a very pleasant purchase experience. I would definitely recommend Porsche of Stratham. A small Porsche dealership that seems to focus more on the sports cars (the showroom had 8 Porsche sports cars and 0 SUVs in it when I was there!).

"Audi S6"


User

from Exeter, NH

Recommended? Yes

Purchased? Yes


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I recently had my car serviced and was very looked after by Matt. Fabulous Service!

"Excellent Sales Experience"


User

from Portsmouth, NH

Recommended? Yes

Purchased? Yes


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I enjoyed working with Mike and the other members of the sales team.

"Ms. Lucy Grosvenor"


User

from Stratham, NH

Recommended? Yes

Purchased? Yes


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I have always liked this facility. The staff is courteous and professional. The work that is done is always excellent. I also in the past have stopped by when a problem has arisen unexpectedly and have been helped even though I wasnt on the schedule. I really appreciate the fact that the staff is so responsive.

"Couldnt Have Had A Better Experience!"


User

from Milton, NH

Recommended? Yes

Purchased? Yes


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When I first reached out via email to see if the car I saw online was available, Dave quickly emailed me back and set up a test drive. When I arrived, Robert went out to get the car and we were on our way. Even though I am young and drove in with a very basic car, they were very respectful and treated me as they would have anyone else. Robert was awesome to work with and made me feel comfortable the entire time and was happy to set up an appointment when I could bring my boyfriend back to take a look. He was then very responsive to my follow up questions through email (which was important to me since I was at work). Eric was very friendly and informative and made the financial part a breeze. What really impressed me though was how Robert stuck around after the purchase to help me set up my phone and program the car to my needs. He was so incredibly helpful and Im so thankful he took the time out of his night (he stayed hours late to meet with us) to help me. I could not be happier with my car and I am so glad I went to Audi of Stratham!

"The Best Dealer Experience I Have Ever Had!!!!!!"


User

from NASHUA, NH

Recommended? Yes

Purchased? Yes


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I have been buying cars for over 30 years and I can honestly say this was the best car dealer experience I have ever had! Thank you Eric and Rui. When I saw you had a used 370Z for sale I wanted to see it but then thinking back to all the dealers I had been to and the past experiences I was reluctant to go look at the car especially since it was almost an hour away, so glad I made the drive. As soon I met both of you I was welcomed from the start, it didnt even matter I was purchasing a used car I was treated professionally from start to finish! Thank you and will recommend your dealership to anyone! KEEP UP THE GREAT WORK!

"Mr. Michael M. Ransmeier"


User

from Landaff, New Hampshire 03585

Recommended? Yes

Purchased? Yes


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I am completely satisfied with my service visit and have been a loyal customer of Stratham Audi for some years now.

"Complete Service"


User

from Portsmouth, NH

Recommended? Yes

Purchased? Yes


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Got me in very quick and even cleaned the inside and outside of the car. Nice work!

"Perfect Service"


Mike Nadeau

from Portsmouth, NH

Recommended? Yes

Purchased? No

10-18-2016


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Overall process was very smooth, I had maintenance and warranty work done at the same time. Warranty work turned out to be more complicated, but they kept me up to date with regular calls and provided a loaner vehicle. Small dealership, very attentive personal service. They know who you are when you call. Of course (not surprising....), they also charge Porsche prices...

Response from Audi Stratham:

Dear 991, Thank you for taking the time to share your recent Porsche of Stratham experience with us. I am sorry to hear that the work turned out to be more complicated than originally thought but am glad that you were kept up to date with calls from our staff. Thank you for your business and we look forward to seeing you again soon. Sincerely, Porsche of Stratham Stratham, NH www.PorscheofStratham.com

"Great Dealer To Work With."


Mike Nadeau

from East Kingston, NH

Recommended? Yes

Purchased? Yes

10-18-2016


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Its been a year now since I bought my Audi Q5 from Stratham. My salesman (Robert) still gives me preferential treatment. This is not the kind of dealership that forgets you as soon as you sign on the dotted line...they are awesome with following up after the purchase, with service appointments, and they always return my car clean and shiny. Five stars for Audi Stratham.

Response from Audi Stratham:

Dear Cathy, Thank you for taking the time to share your recent Audi Stratham experience with us. I am happy to hear that Rob continues to provide you with fantastic service well after the purchase of your car. At Audi Stratham we believe that the car buying experience is just the beginning of the customer- dealership relationship. Thank you for your business and we look forward to seeing you again soon. Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

"Audi Stratham Provides Outstanding Service"


User

from South Berwick, Maine

Recommended? Yes

Purchased? Yes


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I traded in my 2015 A3 for a 2017 A3 Premium Plus. Rob Carozzi, the General Manager found the exact car that I wanted. The price was competitive. He invested a substantail amount of time locating the vehicle with the exact specifications. Thank you.

"Excellent Car Buying Experience"


User

from Massachusetts

Recommended? Yes

Purchased? Yes


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Excellent buying experience and outstanding follow-up.

"Cpo Audi A6 - Hennessy"


User

from Durham, NH

Recommended? Yes

Purchased? Yes


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Your interaction with us was a big success. I test drove a CPO Audi at 6 pm on Wed, called Robert O. the next morning to confirm the sale, and he completed delivery about 1 pm. I came in this week for instruction on the car systems (delayed at my request). The whole transaction went really well, including the small details like providing Velcro strips for the EZ Pass transponder. I have one small issue you may want to address. Today I received the same quality survey request from BOTH your Audi store and the Porsche store next door. I should not have received the Porsche one (unless my wife bought me a Porsche as a birthday present for next week). Well done, Ted

"Review Of Service Appointment."


User

from Fort Myers Beach

Recommended? Yes

Purchased? No


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My service appointment was ready right on schedule, and the service was performed quickly and cost-effectively.

"Michele P Sommer"


User

from Wolfeboro NH

Recommended? Yes

Purchased? No


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Stratham Audi picked up my car at my home and left a loaner. They delivered it back clean and serviced the next day. Great service!

"Extraordinary Service & Professionalism"


User

from Hampton, NH

Recommended? Yes

Purchased? Yes


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I have bought and sold dozens of vehicles in my lifetime, most of them having been luxury cars, with Audi being my favorite. Across two countries and five US states, Ive owned an A4, S4, S5 and most recently a Q5 TDI. Wonderful cars all. However, my dream was to always own a Porsche, despite the impracticality of a sports car when the kids need to be driven from here to there, or you have more than just one client to take to dinner. Introduce the Porsche Macan, brought to you by the most incredible dealership I have worked with thus far, Porsche of Stratham, New Hampshire. Not only did the team composed of Eric, Anthony, and the General Manager, Rui, find me the perfect car, but they took care of me as if I were family. From expediting the car from Stuttgart (I am not a patient man), to creating a custom financing plan that worked best for me, Porsche of Stratham was an absolute pleasure to work with. And when youre making the decision to step up to a product like Porsche, my opinion is that you need a dealer and a service department that are going to help you make the very most of your investment. I feel so completely satisfied that I will return to Porsche of Stratham again and again - and to be honest, I have already specd out my next vehicle. Thank you Porsche of Stratham team.

"Washer Repair"


User

from Kennebunkport, Maine

Recommended? Yes

Purchased? No


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A very smooth visit from start to finish. Greeted prompt;y at reception and received great service from Bill. Job done in less than one hour and I was back on the road.

"Service Appointment"


Mike Nadeau

from Lyman me

Recommended? No

Purchased? No

09-15-2016


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Would love the say something nice called two days ago to schedule an appointment no call back great job and this is a Porsche dealer!

Response from Audi Stratham:

Hi Craig, Thank you for making us aware of this. I have spoken with the service manager and we have no messages or trace of your call. We have been experiencing some troubles with our phone lines and it appears that it played a role in this situation. The Service Manager, Casey McCormack would like to speak with you and help you with your vehicle. He can be reached at 603-775-4030. Again I apologize for the confusion and look forward to speaking with you. Sincerely, Porsche of Stratham Stratham, NH www.PorscheofStratham.com

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