"Best Dealer In Los Angeles ,ca"
I went to the dealer after seeing the car I wanted on their site. I was surprised how honest they were and they were not pushy or bossy at all. I test drove three cars because I wasnt sure what to get and they were very kind and patient. It was harder to decide because all the cars were in great condition and they were all my choices. They made me feel comfortable and were customizing to my needs and helped me pick out the car. I love the car i purchased from them and I wanna thank everyone there for their kindness and professionalism. I would recommend anyone looking to get new or used cars here! Really a different kind of service. Thanks again hanmi!
"Great Product And Quality"
I saw this dealer online and decided to call after finding a car that I wanted. They werent pushy and demanding like other dealerships. I liked what they had to say and visited their dealership. I was surprised to see that they had a variety of used cars and from the test drives I had with three different cars they were excellent. I got a great deal for my car and I would def recommend this dealer to anyone looking to get used or new cars.
"Was A Ok Experience"
While not the best experience it was not the worse I’ve had. I had been looking to get a BMW 6 series for sometime and had seen this car at Han Mi dealers. After much time I was able to get down to check out the car. I was greeted by Jason who was very kind and had been expecting me. Now this is where it gets strange and not so good. I asked if I could start the car and was given a keys. The car did start up but it was not a smooth start. Also I had a few other issues with the car but over all it was not to bad. On the outside there were a few issues also. I asked if I could test drive it and the answer was only if your serious about purchasing the car which I replied I did not drive 30 miles just to look. The next comment I got was well to get approved for the car you have to put 50% down which I replied I would have no problem doing, yet I was not allowed to test drive the car. As I’ve owned a BMW and learned to a lot of DIY I could tell the car had some work done to it. Jason was nice enough to say after awhile I don’t think this is the car for you and I told him I would get some lunch and either come back or call. After thinking about it I chose not to get the car and called Jason to inform him but did say if the price does lower to give me a call which the reply I know was not a thank you.
"Honest But Not The Best Experience Ive Had"
This is in no way to reflex any bad experience with Han Mi Motors but I thought I would share my experience. I have been seeing a car (dont want to point out the one I had seen) for a few months and had made arrangements to see it. I was greeted by Jason who was very nice. He talked very little about the car but let me get in it and start it up and check it out. I will say I did find a few small and major issues with the car and when asked if I could test drive it the response I got was only if your serious about purchasing it. I replied I did not drive 30 miles to just come and look at it. He then pointed out that I would have to put 50% down to get it finance as he has had to have other people try to finance it with lower down payments and not get approve. This I liked as he was upfront about getting approve. I told him this was no problem but still no test drive. Also all I give Jason a thumbs up, I think he was able to read me as I had some knowledge of the car and that the car had some issues and was not the car for me as he did not try to hard sell me the car. Over all I think it was best I did not get the current car he had on site. I did call him and thank him for his time but this was not the car for me as the car was as is and I would have to put money in it (And Im talking some major money) but did tell him if they lowered the price to give me a call. Im not sure what the reply was but it was not a thank you I know that.
"Good Experience"
I went Hanmi motors to purchase second car for our family. the deal was very smooth and fast from test drive to paper work(Im glad they did all the DMV works) didnt have the extra parking permit so I had to leave the car at dealers lot for a month and they didnt charge me for that! I really recommend this dealer. to anyone who needs new or used cars!
"Worst Experience Ever"
07-22-2013
BUYER BEWARE!!! I purchased a used vehicle from this dealership. While on my test drive I was guaranteed by the sales man (Jay) that everything in the vehicle was in working order, "...power windows, power door locks, power sun roof, just to name a few." We returned to the dealership, and I was ready to do the paperwork for my vehicle. Instead, I was told that I would have to wait over an hour for my car, because they had forgotten to do a smog check. An hour and a half pass by and I sign for my vehicle and drive it home. When I arrive home, I go to lock my car and all of the doors, with the exception of the drivers door, lock. I immediately call up the dealership and explain what has happened, and I am told that they will call me back tomorrow to resolve the issue. A week goes by and no call back, and the car is still not drivable because the door wont lock. I take the vehicle into my mechanic, who gives me a quote for the door lock part (nearly $900). I call Jay (the man who sold me my car) to tell him what I have discovered and he hangs up on me. I call back again and the phone rings several times before going to his voice mail box, that has conveniently not been set up yet, so I can not leave him a message. I call back two more times the next day and still no response. Two days go by and I call the manager of Han Mi motors. I talk with him and I am told that they will not do anything for me, even though Jay guaranteed me that the car locks were in working order. On top of all of this, they raised the price of the vehicle $250 above the advertised price when it came time to sign for the car. BOTTOM LINE: VERY unprofessional when it comes to communication, of the salesmen I worked with, they are NOT true to their word, they are unorganized, they made me wait over an hour to sign for my car, they raised the price $250 at the last minute.
"Awesome Service And Jaw Dropping Price!"
Thank you very much Jeff! who has gone infinity and beyond his level to get me what I want. and thanks to all Hanmi motors team for showing me what real "Gangnam style" is!! I had so much fun there.
"Best Dealer Ever!!! **must Look For Jay Kim**"
They literally have the best used cars in town and the best prices and selection on new leases. Highly recommend JAY KIM to everyone. He provided the best customer service, super reliable and on top of that the prices are amazing!! Ive been to so many dealers looking for my new car but seriously he was the best!!! He was super friendly, genuine, and not pushy about buying a car at all. He literally answered all my million questions and was really patient even though I came back to him three times after going to other dealers. I had really bad experiences at other dealers but after buying my car at Hanmi with Jay, I wont go anywhere else!! Thanks JAY!! I really love my new car and the customer service I received!! Youre the best!
"Simply The Best"
There is no need to go to other dealers and compare the quality of service, price, or anything. I have no idea why Ive wasted my time in car shopping when I could have simply gone to Han Mi and save my MONEY and TIME. Everyone working there is extremely kind and professional. Needless to say, if you are thinking about buying a car, dont waste your valuable time and just go to Han Mi and the word "satisfaction" will not be good enough to describe the satisfaction you will have.
"Great Service!"
JAY WAS SUPER HELPFUL! I CAME TO THE DEALERSHIP WANTING AN ACCORD. HE MET ME UP RIGHT AWAY AND WAS EXTREMELY KIND AND PATIENT. HE ANSWERED ALL MY QUESTIONS PATIENTLY AND EXPLAINED ALL THE FEATURES OF THE CAR. BEST OF ALL, I GOT A GREAT DEAL AT AN ACTUAL HONDA DEALERSHIP, BUT I ASKED JAY TO MATCH THE PRICE TO SEE WHAT HED DO...AND HE BEAT HONDAS PRICE! ID RECOMMED EVERYONE TO COME AND SEE JAY ABOUT THEIR CAR PURCHASES! PLUS, HES HOT!!! ^^
"Great Buying Experience!"
I wasnt sure what kind of car I really wanted to purchase but did have a price range in mind. After speaking with Jae Kim I was able to find a great car for a great price!
"Excellent Service And Price!!!"
Was referred by a friend to Jay Kim. He found me a practically new Is250 for thousands less than the market value. He also gave me much more on my trade in than what I was offered at other dealers. I would definitely referred Hanmi Motors to a friend and would go back to purchase my next car!
"Great Service!!"
JAY GAVE ME THE BEST DEAL ON MY NEW ACCORD!! WHEN I ARRIVED AT THE DEALERSHIP, JAY IMMEDIATELY CAME OUT AND GREETED ME WITH A SMILE. THEN, WHEN I ASKED HIM TO MATCH A COMPETITORS PRICE, WHICH WAS PRETTY LOW ANYWAY, HE BEAT IT! HE ANSWERED ALL MY QUESTIONS WITH PATIENCE AND MADE SURE TO EXPLAIN ALL THE FEATURES OF THE CAR SINCE IM NOT REALLY CAR SAAVY. I COULDNT BE HAPPIER AND MORE SATISFIED WITH MY ACCORD AND THE SERVICE THAT JAY PROVIDED FOR ME! ONE MORE THING I SHOULD MENTION IS THAT JAY NEVER HAGGLED OVER THE PRICE ONCE. HE JUST WAS CONFIDENT AND BEAT THE COMPETITORS PRICE AND THAT WAS THAT!
"Good Service"
Great service from sales and will go back for my next car. Thanks Hanmi motors
