"Bought A New Outback"

04-18-2017

Got a good deal from internet sales Armando. Finance got me a loan after my chapter 13 was discharged.Emy was helpful to.

"Customer C. Cannon"

Very unreliable finance department. Got financed through my credit union, finance manager collected the check paying off in full the truck I purchased. However, never got me off the automated finance request for vehicle loans system! My credit rating dropped significantly due to soooooo many credit inquiries on behalf of lenders, banks, credit unions, etc. Tried calling anyone and everyone in finance.......never available, not responding, not reliable! Never buying from them unless they shape up.

"Prompt And Thorough Service"

Express Service is just as the name implies. No waiting and quality service. I felt confident when I left the facility.

"Great Experience "

My sales Rep and the Sales Floor Manager were honest and didnt try to over-sell me on extras. They went above and beyond to get me into my 2016 STI despite my lack of established credit.

"Great Service"

The people and the place all things are great at the puente hills Subaru Craig and Steve were the best!

"Quick Good Service"

The service was very quick and the associates were courteous and helpful. I will return thre to have my car serviced What happened to the car washes?

"Great Service"

Very friendly and very experienced sales team. The salesman Leon really treated us like a friend, unlike my other car buying experience.

"Amazing Staff, And Great Location."

The hospitality, and professionalism demonstrated by the sales personnel was outstanding. Will definitely be recommending this Subaru dealership to friends and family.

"Very Outstanding Personnel Great Service "

Very nice sales person, answered all questions asked very professional. Very nice and clean facility. I will highly recommend my friends.

"The Better Service Station For So Cal Subies"

03-18-2016

fast, prompt, personal, affordable. Great team, ease of scheduling, efficient turn around for service, good pricing. Honest. Will repeat if I can make my way out there.

"Nice As Usual"

more work staff in service dept means quicker turnaround! Steven has very pleasant manners and will become a good rep in time.

"No Complaints At All I Was Very Happy With The Ser"

Excelent service, everybody was very helpful and ready to answer any questions, they took the time to explain all the different process of buying the car.

"Great Service"

I love that its in and out. Dont have to leave my car and come back and pick it up.

"Excellent Service In Every Way"

Christian Perez was friendly, very knowledgeable, and was very happy to show us all the features of the car during the test drive.

"Best Service Ever"

Had a 7:30 am appt. Thought I would need to leave the car for at least 3-4 hours. Only took 45 minutes to complete the service. Great job!

"Great Service, Great Employees "

Great customer service and the employees were very helpful with helping me get the car I wanted. They all had positive vibes and no one was negative

"Great Service!"

I have never had any problems with the employees and the service department gets the job done in a great timely manner

"Gppd & Fast Service, Friendly People "

When I bought my new 2008 Nissan at Empire Nissan I thought I had the best service there was but YOU HAVE "THE BEST" ! Friendly, courtesy, fast service and very efficient Wow...keep up the good work

"Great Service And Fast"

Staff are very accomodating and do their respective jobs deligently. Waiting area is very clean and well equip (I suggest that a vendo machine that caters drinks and snacks).

"Helpful/friendly Staff"

Polite/friendly! Always ready to advise, help! Great coffee/hot chocolate making waiting very easy! Both of my Subaru Foresters are well taken care of...thank you!

"Purchasing A Subaru Car"

The professionalism of the entire organization from Josh Tsu my sales person to his assistant to the GM. Price was fair and the entire team was transparent and timely in talking with me.

"Overall Great Car Buying Experience"

Very transparent, informative, speedy, and overall pleasant car buying experience driven by the sales team lead by Marvin Cuadra. Great work!

"Great Customer Service"

I was given a great quote online and they never once changed the price of it. I knew what to expect when I went in to the Dealership.

"Great Staff And Experience "

Marvin was excellent, he pushed for the best deal and didnt stop until we got what we wanted he was also great with our kids!

"Express Service"

The Express Service option was very helpful. I came in without an appointment and was in/out in 45 minutes. My experience with Puente Hills Subaru has been positive from my purchase last year to the service since.

"Great Vibes"

Everyone is always smiling and youre greeted as if they were expecting to see you. Great Vibe. plus my one year old son loves hanging out in the convenient childrens play area.

"Great Service!!!"

Very good service, very satisfied, I am about to visit again. Hope next time my service will be sucessful as well.

"Great Service"

Courteous, informative. I just wish they had free oranges or bananas or donuts while I waited for 2 hours without a loaner car.

"Great Experience With Marvin"

My sales rep was named Marvin and he did an amazing job. He was incredibly patient and accommodating. He worked with management to get me the car I wanted, in my preferred color, with the exact features I was looking for. He also price matched a vehicle that I was interested in from San Diego. He was very friendly, informative and showed me how to use the in-car technology... he even set up my Bluetooth. He was extremely personable and a pleasure to work with. I highly recommend him for all future purchases.

"Great Service"

Friendly and honest, I went there with an online pre-aproval and they got me a better deal on the loan. So I was able to get a better car.

"Quick, Easy And Friendly"

Went in for an oil change, drove in, stepped out of car and very quickly I was approached by one of the workers and asked me what he can do for me today. I told him what I needed, he filled out the paperwork and had me wait about 30 minutes and then he told me everything was good to go. Oil changed, fluids replenished and etc. Great experience.

"Nice And Quick"

Quick and professional service. Everything was explained straight to the point. The facilities were clean as usual and workers were friendly.

"Great Service, Great Salesman"

easy peasy, no pressure, in and out everything I like in a car dealer. our salesman was the best too.

"Service"

Friendly, accommodating, and fast! We were there for our first annual major service on our new Forrester (which we bought a year ago, and still LOVE!)

"Great Experience For A First Time Buyer"

Variety of options, friendly employees, salesmen (Luis and Oliver) were conscious of our wants/needs. Would definitely recommend Puente Hills Subaru to friends and family.

"Ease Of Purchase"

the ease of purchase, and pleasant surroundings as well as the inventory and knowledge sales personnel. the questionaire asks for too many words-- twenty is too much! what else can I say or want to type? 1

"Awesom"

Efron is the best super helpful he makes it easy he is very accomdating clear concise and honest best service person

" Michael Great Salesman Great Service"

Salesman Michael was very respectful, funny, attentive, the only salesman that went out to meet us. Good salesman. Not push, like other salespeople. Made me feel comfortable. Will definitely go back to get a 2nd car!

"Waiting Time Neglible"

Personal personnel service and commitment for ultimate customer satisfaction. Clean waiting area with a view of parts department display case. A clear window into the service bays. A big screen TV helps pass the time plus reading materials on the tables.

"Very Helpful Sale Rep"

We had a pleasant experience with Luis Ochoa. He was very pleasant and professional to talk to. We would buy a car from him any time.

"Car Buying Experience"

As I told Lloyd Reese, from the beginning we had an unexpectedly pleasant car-buying experience. Your staff is professional and courteous, and not at all pushy. We will definitely come back, as well as tell all of our friends about your dealership.

"Quick And Helpful "

How fast, efficient and affordable it was. Of course you can get an oil change anywhere else for a cheaper price but at least I know that it is a Subaru technician working on my car that I can trust.

"Sales Personnel"

The salesman, Christian Perez, was very courteous and efficient. He had an excellent attitude and was eager to please. Mr. Victor Gutierrez, in the finance department, was equally courteous and efficient.

"Happy Customer"

After years of abuse by the Mercedes Service Managers, where I was little more then the victim of a monthly sales commission bonus plan for them, I reached my goal by being treated fairly and respectfully by an auto dealer. I purchased a Subaru on its reputation and recommendations from those I know who own a Subaru and impressed witih my dealings so far at Puente Hills Subaru. Although there is a Subaru dealer closer to my home, I’m glad I bought it from the Puente Hills dealership, and will continue to have it serviced their.

"Great Enviornment, Friendly And Professional."

Very Professional. Clear, informative and honest. Friendly and fun. The entire experience was satisfying. Lloyd Reese, my sales representative was outstanding.

"Great Service "

Got right in, no wait. Thank you! But i think that it is stupid that my review should have at least 20 words.

"Great Services"

Your service was too fast I liked it. I didnt wait a long time. They were so nice to me. Thanks a lot.

"Awesome"

Got my car really fast staff was great . Expected to be there all night but was out really quick.

"Great Service"

Great attitude and made the buyer feel welcomed. The customer service was excellent. I would recommend Subaru in Puente Hills to another friend.

"Consistent Quality Service!"

Personal, reliable service every time! Its nice that we can trust the work done on our Forester and trust their recommendations for future service needed.