"Balise"
Non-pressure sales with friendly staff (especially Jimmy and the manager!). Made the car buying process less stressful.
"Good Job"
It was a good experience, great dealership to look for used cars
"Excellent"
I had a great experience dealing with OBrien,i would recommend him to everyone. He was very helpful since this car was my first car. I would recommend this place for anyone interested in purchasing a car!!
"New Car!! Love It!"
I got an amazing deal and was able to get the car witha loan in only two days!
"Great Experience Working Worth Jimmy. Very Helpf"
Friendly clean environment . Jimmy was helpful, Informed, and very professional. Overall great experience ....
"Professional"
An honest and very knowledgeable young man. Would buy from him again.
"Great Shopping Experience."
I bought a Azera car from Balise Hyundai Cape Cod and I had one of the best experience it was an easy process it went well and the sales rep Obrian Lawrence made it a hassle free process by helping me to make my decisions and because of the great customer service I also recommend my Aunt who lease a Sonata and my cousin bought a Elantra. I highly recommend anyone whos buying a car to go to Balise Hyundai of Cape Cod and ask for Obrian Lawrence.
"Excellent"
I bought a 2011 Buick Lacrosse from Obrien two years ago The car is amazing I had such a good experience really really good customer service im definitely going to trade my car in with him when Im ready Ive been sending friends and family there to get that good customer service overall it was just such a great experience
"Fantastic"
The customer service was excellent and the environment was friendly and clean. The used car I looked at was immaculately clean and ready for a test drive. Quick and efficient service.
"Great Choices And Staff"
We were searching for a used car and ended up at Balise. Great location and atmosphere. We met with a sales man by the name of Obrian who was very pleasant and professional. Even though we didnt end up purchasing the car he was so detailed and knowledgable about the ones we were interested in. We walked away with a lot of information which can be used to make a final decision. Excellent team
"Good Experience"
Obrian Lawrence was attentive and gave great customer service. I would recommend Balise Hyundai to a friend or family member.
"Great Shopping Experience."
I accompanied my sister Carol Crooks to purchase a used car at Hyundai Cape Cod the process was so easy the car was brought to Connecticut and everything went well it was an awesome experience Obrian Lawrence was superb, hes a great sales rep Id recommend any and everyone to buy cars at Hyundai Cape Cod from Mr. Lawrence .
"One Of The Best Car Buying Experience"
When shopping for a car everyone has a list of must haves. Obrian Lawrence was very confident that he could find all that i desired within staying in my budget. I was pleased that i was shown a hyundai Azera that had all i needed and more. For the first time I felt like someone was listening to me. I am very happy with my car and service I recieved. I also referred my sister and my friend. I thank everyone who made my experience a good one.
"Hyundai"
My experience was a very pleasant one. OBrian Lawrence made the buying process very easy. He gave me all the necessary information & answered all my questions. I would definitely use this dealership in the future.
"Used Car"
I had a great experience dealing with obrian it was my first time buying a car and he was very helpful
"I Was Looking For A New Santa Fe"
I bought a new 2017 Santa Fe in July 2017 . I was in a car accident sept 8 2017 . The car was totaled . I bought a new Santa Fe today , the staff could not have been any nicer. They get an A plus !
"Great Customer Service!"
My boyfriend bought a brand new car here at a great price from Obrian so he brought me to the same car salesman so I could get my own. We saw a used Hyundai Elantra w barely any miles on it a 2013 was practically new. It was love at first sight, I came back the next day and drove it off the lot. We noticed after the bumped on one side was a bit dented so Obrian had a loaner car set up, let me drop off the elantra & had it repaired like brand spankin new and it only took literally a couple days. Everything was easy, fast & very personable. Obrian treated me like we were friends hes known for years. The price of the car itself was great. I have never been happier. Ive only driven SUVS my entire life but I love this car so much I adjusted quickly and I dont think I would ever go to another dealership. I really am so pleased with how I was treated. I still can call obrian with any questions and he responds immediately which makes me feel even more comfortable I can rely on them god forbid something were to happen. Definitely recommend Balise Hyundai!!!
"Success!!!"
Had a great experience at Hyundai in Hyannis with Obrian!! I would recommend this place for anyone interested in purchasing a car!! Thanks for the easy going and great service!!!
"Thanks Jimmie Germain"
I have bought many cars over the years but dealing with Jimmie at Balise is an outstanding process. I have now bought 5 cars from him and each and every time the experience is outstanding. The entire Balise Hyundai is very good but dealing with Jimmie is the frosting on the cake@
"Hyundai Elantra"
Jimmy was a great salesman and helped me out so much getting Into my new car. He is very friendly and I will be recommending people to go see him at Balise Hyundai
"Used Vehicle Found On Line"
Not pressured into purchase. OBrian was very helpful. Loved that it is a small dealership!
"New Car"
08-31-2017
My first time at Balise Car Dealership. I was greeted at the door by Jimmy Germain. My car buying experience was fabulous. I look forward to continuing with service on my car at Balise.
"Exceptional Experience"
Tim and Paul provided an amazing experience from beginning to end on buying my new Tucson, the pricing was affordable and fair and Paul was extremely thorough and honest with the paperwork. Will definitely recommend everyone I know to come down to Balise Hyundai of Cape Cod!
"New Buyer Woes"
Being my first real car buying experience I was terrified to go into a dealership and face the stigma of car salesman sharks. I couldnt have been more wrong. Both Tim and Paul made the entire process completely painless, and were amazing to work with. Ive never felt so comfortable and assured in any purchasing experience. They were both exteremely knowledgeable and helpful. I Would definitely recommend both of them to anyone looking for a positive car buying experience.
"A Solid Deal From Two Solid Guys"
I bought my truck off Tim and OBrien and those two guys made my buying experience A breeze . I shopped around to a few other dealerships but no one came close to these guys . they gave me the best price and experience Ive ever had. I have recommended Tim& OBrien several times! And I plan on buying from them again!
"Such A Smooth Experience"
Got a great hook up on a lease from tim.great place to get a car from,will definitely be coming back!
"Great Experience"
Had a great Experience they staff was nice and very helpful
"Friendly Staff"
OBrian was extremely helpful with the purchase of my new Tucson! No pressure and gave me a great trade on my old car. I would definitely recommend him to everyone looking for a car!!!
"Terrible Internet Buying Experience"
I simply wanted the price of a new Tucson, thats it, should be simple right? Nope! I got all kinds of emails telling me how much they would help me, wanted me to come in, sent me prices on new and used vehicles none of which was the one I was interested in. Tried asking all kinds of questions, how much do you want to pay? How do we compare to other dealers? However I never got the price I asked for on the vehicle I wanted. I even a standard template email from the GM, I replied to that email and quests what, still no reply. Plenty of other dealers
"Grade: F -"
Almost purchased, but found out the vehicle was in a previous accident that was not reported by the dealer.
"Salespersons Verbal Promise Not Being Honored"
Upon purchasing a used (2013) Hyundai Sonata in Yarmouth MA this past Spring of 2016, my salesperson verbally promised that my very first need for an oil changes cost would be covered by the Hyundai dealership. I spoke with service regarding same who advised me that in that case. I must speak to my salesperson who had promised same. Yesterday (01/23/2017) I called and spoke with the salesperson regarding same who blatantly came straight out and denied ever making any such promise/statement. At that time I also explained to him that I have received two recall notices as well The first recall notice stated that the undercarriage needed to be reinforced with spraying same. The second recall notice I received stated that the transmission and engine block were faulty and must be replaced in full. So while on the phone with my salesperson, I asked how I was supposed to get around while this work was going to be done on my vehicle. He replied that it would not be very long to service the above stated recall repairs. I replied that I would actually be able to wait in the service department while the work would be done? At that time he said that he must attend to another customer and promised that he would call me right back afterwards. He did not call me back. Now its another day and he still has not called me back???? When I was in the process of purchasing the vehicle, he called me and my sister so excessively that I went to the manager of the sales department and made a complaint about the excessive amount of pressure, stress and anxiety that his excessive phone calls and sales pressure were causing my sister that my sister had changed her mind about co-signing the vehicle for me.
"Chip And Jim"
Both great service desk guys chip and Jim quit!¿¿
"P. Lynch"
great buying and service experience . own a 2012 gennis coupe , and would rate it as one of the best cars i have ever owned . guys in sales were great , same with service and parts . liked my experience so much i bought my daughter a 2012 elentra , my wife is next for a sonata . would not go anywhere else . great job tony , doug and jim t. , keep up the good work.
"Great Service"
My 2012 Sonata radio stopped working. I couldnt even turn the radio on. I live in Truro, MA, over 40 miles from the dealer, Balise Hyndai. I called Balise and was transferred to Tony Berenthal who knew what the problem was and guided me through the process to fix it. Using his cell phone, he stayed with me as I followed his instructions and got the radio working again. His patience should be rewarded, since I am technologically compromised. Thanks, Tony and thanks, Balise. Norm Edinberg
"Good Service"
We were looking for a new sonata we saw off cape, they made every effort to get that car. When it wasnt possible to get the base model, they found us a well equipped one for the same price. I was impressed!
"Hybred Sonata"
Too many fingers in the pie. Net price kept changing.
"Great Buying Experience"
This was my third Hyundai and second used car. This dealership, even though is over 50 miles away from my house, was the best place to buy a car so far. The sales people are not pushy, very nice and going out of their way to make the customer happy. I picked up the car with 24 hours from giving a deposit at 7:30PM a night before. If only the dealer were closer to where I live, I would take my car there for service as well.
