"Dont Purchase A Car Here"

We were very unhappy with the service we received at Fred Beans Subaru. We purchased a used car and had an appointment with the salesman to process the papers and pick up the car. The papers were not prepared, the car had not been detailed and was not on the premises, and the salesman had to wait 30 minutes to ask the manager if he could take a car off the lot to drive and pick up the car we had purchased! The salesman also misled us about the Gold Star warranty which they were selling for the car. the final straw was waiting 45 minutes to talk to the person who handled the financial papers, we were paying cash for the car. I would not recommend buying a car at this dealership.

"Jacq Stanton"

Jacq was a pleasure to work with, she is extremely knowledgeable about the products and was very patient during our search for the perfect vehicle. The car was prepped and ready for delivery when we arrived, as was all the necessary paperwork. Charles was also helpful explaining our financing options and was quick and helpful taking us thru this process.

"Wrxguy"

All and all this was my best purchasing experience. Despite the fact that when I contacted them through cars.com the lady who responded failed to answer my questions on price and tried to steer me towards another car with less options. I contacted the dealer via phone call and got in contact with Andrew in sales and he was great. Not pushy at all and understood that I knew what I wanted and was looking at. Very down to Earth employees.

"Great Experience At Fred Beans Subaru"

My experience purchasing a vehicle at Fred Beans Subaru was excellent. My vehicle search began on-line to identify a vehicle that met my needs and that was a Subaru Outback with “Eye-Sight”. After visiting several dealers, I was most impressed with this dealership and our sales representative (Randy). One of the things that impressed me the most was the kind and friendly sales, without the pressured sales tactics you typically get at most car dealerships. Randy was knowledgeable and helped me with all of my questions. The price that I paid for my vehicle was also excellent. I did price comparison shopping on-line through “True Car”, “Edmunds” and “Consumer Reports”. Although Fred Beans did not have the absolute lowest price, they were able to match all of the on-line quotes provided to me. The friendly atmosphere convinced me to go with Fred Beans. Lastly, the technical support is outstanding. As you may be aware, the Subaru Outback is loaded with very advanced safety features that include the “Eye-Sight Driver Assist Technology”. One would think that all of the advanced technology in the car might be difficult to understand; However, the delivery coordinator (Seth, AKA: Professor Seth) was great at explaining the entire vehicle. He has also invited me back to go over any additional questions. To sum up, my experience at Fred Beans Subaru was great and I would highly recommend this dealership, the sales personnel and the technical support staff to anyone in the market for a new car. Frank

"Steve H"

Steve was a great! He was never pushy. He was very kind to my situation. Worked hard and stayed in contact for months. Thank you Steve!

"Best Car Buying Experience Ever"

Salesman Randy Rice made our car buying experience the best ever. He is just a great person. Honest, no high pressure. Every sales person could learn something from Randy in the way he relates with customers. Great experience! We will return.

"Comfortable Used Car Buying Experience"

Generally when I think about buying a car, anxiety is the first thing that comes to mind, haggling over a price, hoping that Ill get a payment that I can afford, praying that Ill pick the right car are my worries. Buying a car from Fred Beans Subaru totally changed my perception though. I left there feeling comfortable that I got a great deal on the right car at a payment that fits right into my budget. Thanks Fred Beans.

"Great Sales Staff"

Ive been shopping for a used Subaru for a while and the experience had been frustrating until I went to Fred Bean in Doylestown. There I met Josh Landau who answered all my questions and addressed all my concerns. This is a very professional outfit and I recommend them.

"Buy New Car"

Thank Keith Butler. This is my first time buying a brand new card, and i feel like picking a subaru was the best choice that i could have made.

"Great!"

Randy Rice was very friendly, helpful and patient. We drove 4 or 5 different vehicles and changed our minds several times. He was always available and ready to answer questions without pushing a sale until, as he said, we found the right car. In the end, we got a great deal on a 2017 Outback with all the bells and whistles, a great price in the October sale and a good finance programme. We also had help from Anthony in finance and Seth on the technical introduction. This was one of the best experiences of buying a car anywhere. Oh yes, and the car is great too!

"Well Worth The Trip!"

After inquiring about a 2014 Subaru WRX that I had seen online and emailing a salesperson named Jennifer (who was also extremely helpful and professional) back and forth, I had decided to make the trip to Doylstown, PA from NY with my mother to check out the car. Once we arrived we were immediately greeted on the sales floor by Joshua who was a pleasure. He then directed us to Daniel P. and it was all uphill from there. Daniel was very professional and pleasant to deal with. As a first time car buyer I didnt know what to expect but Daniel made it easy and was not pushy in the slightest. I felt no pressure in making my decision and he helped me a lot with all the paperwork everything else that I needed. After the test drive and some further discussion I decided to pull the trigger and purchase the vehicle as soon as I was able. The three hour drive from New York was well worth it and I would definitely recommend Fred Beans Subaru and Daniel P. to anyone that I know in NY that would be willing to make the trip. Fair pricing and excellent service make it worth the while!

"Cellphone Lodged In Latch"

My cell phone got lodged in the latch of the central dashboard storage compartment, making it impossible for me to open the compartment. Ed Kirkwood told me to bring it right over since he knew how important it is to have ones cell phone for emergencies. I was envisioning the removal of the entire dashboard to get that thing open! But, the service department was prepared with a special tool. In 15 seconds the door was open - without damage to anything - and I was happy camper! Thank you, thank you, thank you!

"Purchased A Cpo F2016 Orester Limited"

We just purchased a CPO Forrester Limited with 4000 miles on it that was used for when customers had to leave their car at the shop for repairs. It was a loaner car. The buying process was much better than the normal process where there seems to be high pressure and mystery as to the pricing. Our sales associate was very low key, he explained things very clearly and answered all our questions. I highly recommend our associate and this dealership to anyone who wants a great car at a fair price.

"Buying Used"

My husband and I were looking to upgrade from our 12 year old 2 door car to a newer, more reliable, and larger 4 door. Keith helped convince us that an SUV was the way to go. We test drove a 2014 Forester and loved it! He was very helpful and answered all of our questions. After we went and test drove a few other SUVs, we came back to purchase the 2014 Forester. We had zero problems, got a great deal, and love our new car. Getting all of the paperwork signed with Anthony was super fast (I think we had everything done in about an hour!). He explained all of the options very well. Overall, our experience was very pleasant and Id definitely recommend Fred Beans. Thank you!

"Once Again Fred Beans Delivers!"

Every employee that I worked with during my recent purchase did everything they could to make the process of buying a new car the BEST it can be. From starting with a handoff from our previous sales person Josh Landau to our new favorite sales person in Keith Butler all the way to delivery with Seth Trammell, everyone was fantastic. Just went back for a check in with Seth and was greeted by each one of them again post sale and makes me feel comfortable saying my family will always be coming back for years to come! Thanks everyone at Fred Beans Subaru for sharing the love!

"Best Subaru Grouo Around"

Was having my 2014 serviced and walked out with a 2016. Keith was a great salesman. Very accomadating with my crazy schedule. Seth, the delivery coordinator was the absolute best. His knowledge of the Subaru product is tremendous! !!!

"New Subie"

Danny Pavone was willing to work with me to meet my needs and budget while being courteous and professional. Couldnt be happier with my experience and purchase. Thanks

"Not Completely Satisfied"

Our problem is not with dealership. We found the dealership to be very accommodating and pleasant to deal with. No high pressure. Our complaint is with the Legacy we purchased. We started with an Imprezza. We found it a bit small and we didnt like how it rode really bumpy. We then went to a base model Legacy took test drive and purchased it. It cost us money to do this and did not get any deal so to speak and we had to put quite a bit of money down. But that is not the issue. What we are upset about is how this car handles the road. The car is very bouncy and though roads are not in good shape it bangs over bumps(as though the tires go deep in ruts). Also at times is has a shimmy when we turn a corner and sometimes just on the road. We have had Beans check this car 2x now. They say everything is normal. Last time we took another drive and again they say everything OK but maybe tires rims? may be a bit tight. We think there is something else going on but are at a loss as to what to do.. Every time we address an issue the dealership calls to see if our experience was a wonderful one. If not we should call or send email to let them know. We have done this but did not get a response to emails. Point of interest....the overall appearence of the car and the safety of it is well within our satisfaction. We just want something done about how it handles the road so it rides smoother. We are retired and have paid a lot of money for this car..which may be last one we can buy....I hope we can get a solution so we can recommend Subaru to others....right now I would say be very sure before you buy. Hope this review gets us a solution to this issue.

"Very Nice Experience With Kevin Butler At Fred Bea"

saw a car online that interested me, messaged the dealership, Crystal (i think that was the name of the internet sales representative) got right back to me, then found the car, set it aside on hold for me until i got there...when my wife and i arrived, i saw the car and immediately stopped to look at it, was then within a minute, met by Keith...we went inside, talked about everything, test drove it and was very happy with it. Keith was very friendly and helpful and it was a very pleasant experience dealing with him...albeit, this was only a used car (2007), he was more than willing to spend as long as it took for my wife and i to decide, and we did buy the car on the spot, drove it home that night. the next time i am in the market for a car, Keith will be my first call :)

"2013 Kia Forte"

Keith was so helpful! He was honest and answered all of our questions to the best of his ability and helped me get a beautiful car that I still love!

"Amazing Experience!"

I went in to purchase a new WRX and left very disappointed. The following day it seemed like I had everybody in management trying to help me get this car. Tom himself called me and said he could get me to where I wanted to be and this was when I was over $120 away from my desired payment. Tom and his team went ABOVE and BEYOND to help me out!! Great place to do business!! Would definitely be recommending to any and all friends and will be back!!

"Patient Saleman"

My husband decided he needed an all wheel drive vehicle. We visited a few Subaru dealerships and then we found Danny Pavone. Sometimes my husband has outlandish ideas and requests and questions and Danny was very patient with him, much more so than I am. We got the car with what my husband wanted.

"The Best Shopping Experience!"

I felt that I was dealing with family. The salesman made sure I was taken care of and didnt wanted just to sell a car, he wanted to make sure I felt comfortable with my decision. He also made sure I had a car that suited my needs in every aspect (good for long trips and safe for driving inthe snow).

"Pleasant Experience"

The Salesperson Saurabh was very kind and attentive!!! He was GREAT!!!

"Horrific Experience At Fred Beans Subaru"

This was without a doubt one of the worst car buying experiences I have ever had when I shopped a used Subaru Tribeca at Fred Beans Subaru. My wife and I showed up there at around 3:30 on a Saturday afternoon to look at a Tribeca. We stood outside for about 15 minutes looking at the vehicle until we finally went inside to get help. I had assumed it was just they were busy but there were several salespeople sitting there doing nothing. There were two women that were sitting at their desks and would not even look at us. We awkwardly stood there with our 3-year old milling around a car we had no interest in looking at in hopes someone would at least address us. A few more awkward minutes go by and finally someone asks us if we are being helped. We told him we were not and mentioned why we were there. He did not introduce himself and did not even acknowledge my wife being there. I stayed in the showroom while he got the car for her to stay with my daughter. They took the car out for a test drive. During the time they were gone not even a single person looked at us. Not a wave or a smile. The entire staff I encountered seemed arrogant and rude. When they got back I asked if she liked and she did but was really put off by the dealership thus far. I had told the salesman that we had a trade and that I was fully aware that we were going to be "upside down" in it going into it. After almost an hour of waiting they finally appraised our vehicle. Mind you, for a Saturday this was not busy. After they got that the saleman came back with numbers on the vehicle. The worksheet came back with nothing but a down payment and a monthly number. I asked how did they arrive at this number (an uncompetitive number that I quickly figured out the details with a car payment calculator). What was the total we were financing, how much for our vehicle, what was the ARP (indicated that we have very good credit). He had no answers for any of this. I asked him to please get this info for me. He came back with the payment lower because the term was extended. He still was not even telling me how much we were paying for the vehicle. I had asked to speak to whomever was providing this info as I am not going to consider buying a car that I dont even have disclosed what I am paying for. He came back once again and told me the ARP. I just stared at him in shock because its like he didnt even listen to my request to speak to a manger. I just told him I guess you guys are not interested in selling the car and your manager is not even trying to speak to me. At that point we left without anyone coming over to us or even trying to sell us a car. I cant begin to tell people what a total failure this was from top to bottom for this dealership. I dont even blame the salesman as he told us he was new. I blame his supervisors who were too lazy to even come out and introduce themselves to us. The vehicle they had was on there lot for about 75 days. They had a buyer who was ready to buy. I told them I was a Subaru guy that has an Outback and even a Subaru SVX as a secondary car and wanted to get my wife one too. They didnt have the decency to even come out and explain we can sell the car for X, give you Y for your car, and you pay Z. Its business so it wont always work out for both sides but these guys didnt even try. I had try to contact their GM via the Dealer Rater site. I got no reply so in 3 days I tried again through their website and got no reply either. I am stunned this place is so highly rated here. These guys are one of the worst dealers I ever dealt with on every level. They did everything wrong a dealer can do. On a related note, I went to their Nissan dealership the following week and bought a vehicle from them. We were treated with respect and made a fair deal. They took our trade and the asking prices were the same on a similar vehicle. Fred Beans Subaru doesnt care at all.

"Excellent Service And Super Sales People"

My wife and I went to Fred Beans Subaru to look for a car for my 77 year old mother-in-law. Being a senior citizen, she had specific requirements and our Sales Person Dan assisted us in every way. He found a vehicle that met her needs and took the time to make sure she was comfortable with the car and its features - all with a low-key, no pressure attitude. My wife and I liked this dealer so much, we are moving our service for our 2009 Subaru to Fred Beans Subaru! Thanks so much for making our buying experience a great one.

"Very Positive Experience"

I had been looking online at 2016 Subaru Legacy models for some time and had test drove one at a local dealer. Fred Beans is about a 40 minute drive from where I live, but I checked out their website anyway and sent an email to inquire about a new car on their lot. They quickly responded and we setup a time to meet. The salesman I worked with was Danny Pavone and he was very friendly and took the time to explain all the features of the car I was interested in. I did buy the car that day but unfortunately when I got home I noticed some damage underneath the front bumper that apparently occurred when the car was being unloaded at the dealer. I immediately contacted them and arranged to have the car repaired at the same time I was having a few extra options installed. They apologized that they hadnt noticed the damage and provided me with a very nice 2016 Subaru Outback to use while my car was in the shop. They also said they were looking into how the cars are being unloaded to make sure it wouldnt happen to another car. When my car was ready, Danny called and delivered the car right to my front door at 7:30 in the morning before I went to work thereby saving me the 40 minute drive to pick up the car. The service was great and Im very happy with my new car. Even though Fred Beans is a bit far for me, I would definitely recommend their dealership.

"All Around Good Experience"

Bought my first Subaru last week. I like it a lot!! The Price was good, sales process was easy, and the salesman very helpful. The dealer even holds a new owner clinic periodically. I am looking forward to attending the next one. I would buy another car from Danny and Fred Beans.

"Great Experience For First Time Buyer."

Keith was great and extremely helpful throughout the entire process. I am a first time car buyer and he made everything simply, easy, and quick. He explained everything thoroughly and was able to answer any questions I had. Despite the fact that he was quite busy with numerous other customers, he was still attentive to my needs and questions while simultaneously helping other customers with their needs as well. He never made me feel like I was being rushed. Very friendly, polite, and enthusiastic person to work with. Anthony was able to help me finalize everything quickly as well. He was patient in trying to help me figure out what options were available for me. Thank you Keith and Anthony for your wonderful customer service!

"Great Service, Shout Out To Josh Landau!!"

All of the employees at Fred Beans Subaru in Doylestown Pa, seem great. I would especially like to give a huge shout out/ recommendation to Josh Landau! I stopped by last night looking to get a new car, he asked exactly what I was looking for and immediately found everything i wanted. At first it didnt seem possible for me to get the financing that was needed, as I have no credit history, when I heard the news it was absolutely a sinking feeling. Later that evening, literally about an hour later, Josh Landau called my cell phone. He told me he was over at the special financing building doing everything he could to get me into the car that I really liked. After a few hours of going back and forth ( please keep in mind again, I had no credit history, no car to trade in, and no equity to put down) he called me back with great news, he could get me into the car, and right around the payment price I was hoping to get! Josh Landau is a godsend! He spent hours going out of his way for me, also he is truly an enjoyable person to be around. The entire time looking we spent also laughing and sharing stories. It was less of a customer salesman experience as it was hanging out with a friend. An added plus is he also works on cars himself, so he truly knows what hes talking about. I would highly recommend Fred Beans Subaru, but even more so I would recommend Josh Landau to help you no matter what Fred Beans dealership youre at in the Doylestown area!

"Subaru Owner"

Recently was in the market for a new car, and bought our first Subaru (Cross Trek) from Danny P. Danny is knowledgeable, friendly, no pressure, good listener, gets answers and made very good use of our time. Back less than 3 months later and went directly to Danny at Subaru. Now about to buy our 2nd Subaru (Outback). Danny makes car buying a positive experience.

"Good Experience"

Needed a car that day and drove home a car that night. Our salesman was great to work with and very patient. I will go back.

"Definitely Recommended"

We had a *great* experience buying a new car at Fred Beans Subaru, start to finish. I pretty much knew exactly what I wanted walking in, but had a terrible experience at the Subaru dealer near my home and didnt want to buy there. I came in to Fred Beans at the very end of the night, and they stayed an hour past closing to make sure I got all the attention and information we needed. The car I wanted was not on the lot, but they had one coming in the following month. We made a deal I was very happy with without a bunch of "let me go talk to my manager" baloney, the car came in just when promised, and just as promised. FInance and my super helpful salesman Danny P. were quick to respond to all my questions while we were waiting for the car to come in, and after the sale as well. Friendly and low pressure throughout. So glad we made the drive to Doylestown!

"Our 8th Forester That We Purchased From Fred Beans"

We had a good experience dealing with Fred Beans and the salesman once again. This is the 8th car from there. The process went smoothly and in/out quickly. Our situation changed, so we tried a Lease this time. Everyone was very helpful as always.

"Subaruforester"

I worked with Mr. Keith Butler to buy a new Subaru Forester. Keith was patient, friendly, professional, and hard working. He gave me hours of his time and answered my questions thoroughly and clearly. Keiths work ethic and his caring nature towards customers was apparent, and I feel he strives to make every day a good day. This was not an intimidating experience and I would look forward to working with Keith Butler again.

"Excellent Service"

Thank you Keith Butler, you did and excellent job helping me to decide on which Subaru was best suited to my needs. No pressure and you listened to what I wanted. The rest of the staff that I saw was very helpful and friendly also. Anthony came in on his day off to help me with the paperwork. Very pleased with my experience.

"A++!!!"

Salesman Terry Hooper provided exemplary service! All of my questions were answered thoroughly, concerns addressed promptly and I was treated as if I was the only customer at the dealer. A real class act! Every person I encountered during my car buying experience (from the phone operator to both the sales and business manager) made me feel confident I had made the correct decision!

"No Problem Buying"

Keith,the salesman, took the time to answer all our questions and to explain all the features on the cars.

"Great Service"

Keith made the experience of purchasing a new car for my son a good one. He was friendly and knowledgeable. My son told him what he wanted and he made sure he got what he was looking for. It was a very long day at 2 Fred Bean dealerships Hyundai and Subaru and we were very tired. He made the day better with his friendly personality and overall support of the process of purchasing the car.

"Pleasant Exprience"

Keith Butler was very patient and gave us time to make our decision. Him and the team of Fred Beans Subaru was able to work with us to purchase the car we want within our budget. We really appreciate the time and effort that they took to make it all happen.

"Great Experience At Fred Beans Subaru"

The Fred Bean Subaru staff that I have encountered was very friendly and helpful from the moment I step into the dealership. I have found a quote through internet pricing from Gail, who greeted us, and was paired up with Keith Butler. Keith was very helpful and knowledgable when we test drive the XVcrosstrek. He even educated us on features that other dealership have missed. Keith and Fred Beans Subaru team was able to work with me to get the car that I wanted for the budget I can manage. I am glad to have worked with Keith on my purchase and is very glad that he was able to work with me at my pace. Thank you Keith for all your help. I am enjoying this car!

"Leasing My Subaru"

I was greeted with great friendliness. We sat down and talked about which cars we were interested in, he showed us a blue 2015 Impreza, we took a test drive, and I knew that this would be the car I went home with. We were able to workout the perfect deal and I was able to drive home in a brand new Subaru Impreza. Keith was very charismatic, funny, respectful, and professional; allowing us to comfortably make our decision. I would recommend Keith to 10 out 10 people.

"Outstanding Buying Experience"

After getting my BRZ totaled by a drunk driver I was in the market for a new car. This team worked relentlessly to help me with my purchase of a brand new WRX Premium. Keith Butler was the salesperson I worked with; he made it a point to respond to any questions I had promptly, and took the initiative to help resolve the problems that I faced. Everything was handled not only very greatly, but also very quickly and efficiently. The Fredbeans Subaru team is not only friendly, trustworthy, and motivated but also extremely capable and competent. If anybody in the area (or even farther away) is looking for a great deal and sales experience I absolutely recommend that you look into this dealership.

"Altima"

I was looking for a car for my son for college and I did not know what would happen. I was very doubful. I was just out of a Bankruptcy not a lot of options. Keith Butler is the best! Manerisms, knowledgeable, not your average salesman. (Just selling you a car) He made us feel comfortable. We got a great car. Affordable payment. Great Experience! Thank you Keith Butler!

"Best Dealership Experience Ive Ever Had!!"

The salesman I had the pleasure of working with was Keith Butler. He was very professional, attentive, and considerate throughout my transaction. I left the dealership with the utmost satisfaction and would recommend it to anyone considering purchasing a vehicle!

"Excellent Car Buying Experience"

Keith Butler was my salesperson. He was friendly, informative, honest and attentive to the needs we expressed. He worked hard to make it possible to purchase the car we wanted and made me feel totally comfortable before driving off the lot. Jon, the Finance Manager, was also very professional and helpful. Very friendly people and no hype or hard sell nonsense to deal with. I look forward to driving my new Forester!

"Great Vehicle, Great Service"

Fred Beans Subaru was the perfect place for me to buy my new Forester. I had a budget that I had to stick to and Keith and the team at Fred Beans helped me to find a vehicle that met all of my needs and was in my price range. They did not rush me or try to talk me into anything I did not need. I truly felt like I was treated like family. They were patient with me throughout the car buying process and followed up after we purchased the vehicle to make sure that all was well. I highly recommend Fred Beans Subaru if you are shopping for a quality car and want great service!

"Great Car Buying Experience"

Buying our Subaru Outback was a positive experience, from the test drive through the final signing. Keith Butler worked with us every step of the way. He called many times throughout the ordering and delivery process to keep us updated, make us feel comfortable, and answer any new questions we had. Wait time was kept to a minimum during our several visits.

"Fred Beans Subaru Wont Correct Title Problem"

I purchased a 2015 Subaru Outback on 12-12-2014 and paid cash (no financing). From the beginning of the transaction I told the sales representative that the new car was to be titled in my name only which is, “Michael P Walton”. I made a deposit with my credit card issued to “Michael P Walton”. I provided various forms of photo ID all with “Michael P Walton”. I made the final payment by a check from my checking account “Michael P Walton”. I provided my insurance information and cards in the name of “Michael P Walton”. All payments have been cashed and received without a problem. When I went to pick up the car, and complete the transaction, I saw that they had added my wife’s name to the title and that my middle initial was listed as “J” and not “P”. I told them about the error and they said it was because my drivers license had my middle initial listed as “J”. I explained that you do not need a drivers license to purchase a car and have it Titled to you. All you need is a residence, photo ID and the money to make payment. I also mentioned that my wife’s name was not on my drivers license. I told them that I would not take delivery unless they corrected the error. No problem they told me, as the manager took out his pen and changed the “J” to a “P” and he assured me that my wife’s name would be removed. Nineteen days later I find out that the car is titled Michael J Walton with my wife’s name is also on the title. Now they tell me that I will have to provide several forms of proof of identification and have Harrisburg change my drivers license which I have had for 54 years without a problem. I am almost 70 years old and have owned and purchased a dozen cars in my lifetime all with the same drivers license and never had a problem with the title. The credit card has paid, the check has cleared, the sale is completed, the profits made and the commissions distributed, so I guess this is now my problem. My only mistake was to deal with Fred Beans Subaru of Doylestown. I see many good evaluations here on this page. I am glad their experience went so well. I also thought that mine went well from December 12th to December 30th. Sometimes a good deal goes bad, but they do not have to if the customer matters. Michael P Walton

"Best Place To Buy A Subaru"

This is the second Subaru weve purchased her in the last 2 years. Both times went very well thats to our sales rep, Kelsie.