"Quick Standard Service"
Brought my car in for its regular oil change, had a 7 am appt, actually arrived at 720, not a problem. Love the new larger facility just barely across the street from the old one. Pulled up, someone greeted me, told him why I came, he sent Maury a service rep out to me, he walked me inside as they pulled my car into the service area. I had a coupon that came in the mail, used it, got my discount, got the tires rotated etc. New waiting area, coffee, tea, bagels, fruit, donuts etc. WIFI, comfy seats, TV etc. I needed an estimate for a part of my fender, Maury came out and gave me a quote. Just about an hour later, on my way with a cleaner car, the free included external carwash. Not one problem. Love my 2016 Nissan Rogue with standard automatic transmission. I do a lot of long distance driving and not unusual to get 40 MPG for me.
"Oil Change Service"
I really like going to this Dealer because they always do a great job ! Thanks so much
"Love It"
I love bringing my car here for service. I love Randy, he is so helpfull and friendly i definitely recommend taking your car to him¿
"Great Service "
Im buy Nissan Rogue,lm go to tree different please nobody help me like Downey Nissan lm love the car good price
"Good Attention On The Service"
They treat me very well good attention very good service.
"Service To My Nissan Sentra Sv"
I recommend this dealer its a good service and good attention good peopel... Im happy how they give me the service .... Thanku very much.
"Happy Customer"
Yoni and Steve were very very helpful and patient with explaining everything that was going on with my car since I am 19 and its my first car. The whole process of the service that was done to car car was simple fast and pleasant.
"Recall Campaing Steering Column Lower Shaft"
I MADE AN APPOINTMENT TO HAVE MY CAR SERVICED ABOUT 3 WEEKS IN ADVANCE . I TOOK MY CAR AT 815AM FOR A RECALL CAMPAIGN STEERING COLUMN LOWER SHAFT. I WAS HELPED BY RICARDO GONZALES WHO TOLD ME THAT MY VEHICLE WOULD BE READY BETWEEN 12PM AND 1PM. I CALLED AROUND 1230PM TO FIND OUT IF MY CAR WAS READY. I WAS PUT ON HOLD FOR ABOUT 30 MINUTES. FINALLY THEY ANSWERED THE PHONE AND THEY SAID MY CAR WAS NOT READY YET. I HAD TAKEN THE BUS TO THE DEALER BECAUSE I NEEDED TO PICK UP MY CHILDREN FOR SCHOOL AT 230PM. I ARRIVED AT THE DEALER AND RICARDO GONZALES TOLD ME MY VEHICLE WAS NOT EVEN IN THE SHOP YET. I DECIDED TO TAKE MY VEHICLE AT THIS POINT. I WOUDL NEVER BUY A CAR OR HAVE ANY BUSINNESS WITH THIS DEALER. THE CUSTOMER SERVICE SUCKS.
"Great Service.."
I had a great experience like I did the last time before this last service date of 6/4/16, great customer service and everyone working in the Service Department seems to be kind and ready to help. I forget his name, but the older gentleman who does the shuttles to pick up and drop off customers is a great employee who is willing to go out of his way to help customers. I usually call Yoni Gonzalez who is a Service Adviser to set up my appointments, and when I show up I wait on him and he takes it from there. Great Guy, polite and patient. He is always keeping me inform of the status of my vehicle.
"Car Service Was Great Made An Appointment"
They were great even had coffey and donuts and we watched tv while my car got an oil change
"Great Service!"
Brought my car in for service & was done before the approximate time I was told!
"Third Car From Here."
this is the best i just got me a new car from Angeles Gomez this is #3 and this nissan place is the best if you need a car you should come down they will help you and if you dont have that much money you can still come down they will help you . i am not just saying this i have done it .i love this family
"Excellent Service"
The service is good. They help you with what you need.
"Great Service Friendly Attention Thanks"
I like the service at all the times... Excellent attention friendly... Thanks
"Great Service !"
Downey Nissan has great costumer service , Im always in and out on time . The staff there is amazing , I wouldnt take my car any where else! My service adviser Yoni Gonzalez always keeps my car in great shape . I really appreciate the awesome work Downey Nissan !
"Downey Nissan"
01-25-2016
they do a great job good people work there real help full
"Downey Nissan Service Dept."
12-10-2015
Thank You service representative Ricardo for you attentive assistance and rapid delivery of my car that was in for service. Glad you are there for me. Benjamin
"Friendly Service Department. Professional"
I am happy to have Downey Nissan in my area. This last visit was pleasant because they worked on my car fast and with a low final bill. Had bagel and cream cheese with hot coffee while I waited. What more can one ask for !
"Great Service"
Very friendly and helpful people i would recomend it to anybody that wants to purchase a new car and get help the way they help me. They really see all of your needs and not just try to sell you something thats what i like most about it.
"Excellent Service"
I had an excellent experience at Downey Nissan, the service is always fast and reliable, they offer shuttle service if you dont want to wait in the lounge. I bought a new car from them and was able to get a really good deal.
"Problems Solved"
I brought my 2002 Maxima into Downey Nissan to cure a few aches & pains-- some electrical & airbag issues & an oil change. I had made an appointment the previous day and I was assisted almost immediately upon arrival. I was offered a ride home by the shuttle driver while they diagnosed & fixed the Maximas problems. By early afternoon, all was fixed, the car washed and they offered to send the shuttle to bring me back to the dealership (since I live in Downey)... Overall I was treated like a King and Ive come to really trust the service advisors, Frank & Steve.
"One Of The Best Car Dearls In Socal"
verey helpful and friendly will work with you on anything if they can and they have some of the best staff here they make good prices on all there cars
"Service Department #excellent!"
06-24-2015
These folks were very warm and friendly. They expedited the process of getting serviced. They explained the process. I had a short wait so they guided me to a very clean and comfortable waiting area and a free car wash was provided while waiting.
"Good Service To My Car Sentra 2014 Thanku Very Muc"
06-01-2015
Good service to my Sentra 2014 I hope have the same service always thanku very much
"Fantastic"
Fantastic customer servic!. Very friendly and helpful. Nancy and the manager there were a huge help with providing me options and helping me understand the break down for everything.
"Fantastic"
Jessica always takes good care of me. I feel very comfortable when I bring in my car for service thanks to Jessica!
"Fantastic"
we were very happy with our nissan sales representative Enrique Correa he was very helpful and got us the car we wanted. This being our first car the experience was exceptional.
"Great Service"
It was the best experience ever , need the best best deal call Downey Nissan and ask for Sunit Kakkar .
"Fantastic"
very good service, i like the time to expent with my and my family for give the best plant in tist too buy a car,
"Fantastic"
THANK YOU SO MUCH FOR THE ATTENTION,THE TIME AND THE KNOWLEDGE TO ANSWER ALL MY QUESTIONS AND FIXED WHAT WAS WRONG ON MY CAR. THANK YOU FOR HAVE AN EXCEPTIONAL TEAM AT THE SERVICE DEPARTMENT AND HELPING US TO TAKE CARE OF OUR NEEDS.
"Great Job"
The staff was extremely friendly and helpful with everything. The sales associate and his team went above and beyond to make the whole experience well worth it.
"Great Service"
Car wasnt washed and the brake light goes off and on in the dashboard. I was there for a couple hours asked to have the car washed, I shouldnt have to ask it should be done automatically, I was told it would be done but they pulled my car up it wasnt washed, i just got in and left You sent me a free oil change but i didnt receive it until the last day of the offer. The offer was for a week but i got it the last day before it ended. The sticker on the windshield said oil was changed if it wasnt for that i would have taken it to a shop and had a fresh oil change.
"Great Service"
Great customer service. The gonzalez brothers are great. They get to the problem and take care it. Exceptional service skills.
"Very Good"
The Downey Nissan personnel are friendly, and their salespersons not overbearing. Mark Lee was very helpful and accommodating to us at the time we purchased a vehicle at Downey Nissan.
"Very Good"
Ana was very down to earth GREAT SALES PERSON! Need more sales persons just like her :)
"Great Customer Service"
The service team is very courteous and efficient. The waiting room is clean and offers coffee, tea and massaging chairs. You also receive a booklet on your car which lets you know what work was done and any other services you may need. They explain the benefits of the recommended services and even provide you with the cost.
"Great Customer Service"
Quick and easy, personnel was very friendly. ! ! ! ! ! ! ! ! !! ! ! !! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !! !
"Very Good"
Its was a good experience ! ! ! ! ! !! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
"Very Good"
HE WAS REALLY UNDERSTANDABLE AND COURTEOUS. . . . . . . .. . . . .. . . . .
