"Inconvenient Hours"
Mazdas service department is only good for anyone who doesnt work. Their hours are horrible. No weekend services for those of us that cant take off of work. I was told that the service department was open until 6 but the latest I could come in for a service was 3!!! All I needed was an oil change, not a 3 hour repair! Why even say they are open until 6? Every other dealership or repair shop I have dealt with has some Saturday hours. I love having a Mazda, its just a shame the rest of the business is customer unfriendly.
"Marie Allison"
Everyone was very kind helpful in taking care of my car did a great job in the repaired that I needed Thank you
"Marie Allison"
Everyone was very kind helpful in taking care of my car did a great job in the repaired that I needed Thank you
"Customer Service"
I bought might Mazda from this dealer and the sales man really worked with me to get the car I wanted, and I just recently got and oil change. The person at the customer service desk was very informative and nice. I also did not have to wait long.
"Satisfied Customer"
I just purchased a 2016 Mazda 6 Touring. What I liked most about the process was the response time of the salesperson I worked with. I was able to test drive the car in the morning; I then had to take care of some things related to my own work. However, during the day, I was in communication with the salesperson about the price negotiation. Eventhough it was done via the telephone, it was as efficient as doing it via texting and/or IM :) By 8PM that night I picked up my new car from their dealership; the car even had to be driven in from another dealership. It was a pleasant and quick experience.
"Loved My Mazda, Not The Service Center"
Recently took my 2007 Mazda 3 in for service. A tire was losing air, my front and back headlights were out on my driver side and my check engine light was on. When they called me to tell me what they found, they told me they fixed my front headlights. I asked about the back and they said "nope nothing wrong with the back" no I assure you they are out too. Sure enough they went back and fixed them too. Thats not the first time Ive had to ask them to go back and re-inspect an issue. They told me I had a few problems that were causing my check engine light to come on. I asked which were critical, b/c I planned to buy a new car in a few months. The manager assured me that "none were performance issues" So I opted not to fix them. Two days later, my car broke down. I believe I blew a head gasket. When we called Mazda to ask about it the manager told us that his team wouldnt have been able to find that issue. Which Im not surprised by when if Im taking it from a skill level, since the mechanics couldnt identify a broken tail light, but i would think if you have it hooked up to identify the check engine light issue, something would tell you that there was a major issue with the car. I loved my Mazda, all 125k miles that I put on it. But unfortunately, as I now shop for a new car, I wont buy a new one, simply because I dont want to deal with their service center.
"Family Of Mazda Owners"
We just purchased our 7th Mazda, the last 5 from Turnersville Mazda with Yuriy Rozenfeld - thank you Yuriy! Yuriy is very pleasant to deal with, doesnt feel like a sale. Turnersville Mazda is a very clean dealership, good location and friendly personnel. Safety features and minimal repairs needed on our first Mazdas (05 Mazda6 and 06 Mazda3) were reasons to feel confident in having our daughters purchase their own (Leased 2010 Mazda6 and Mazda3, own 2014 CX5, 2015 Mazda3, and 2016 CX5). The service dept is a quality feature, friendly personnel, personal explanation of work completed. Would certainly recommend this dealership (and Yuriy) for an honest, easy and confident purchase!
"Lease Expiration & Options"
I went to Turnersville Mazda this past weekend to see what my options were with the return of my 2013 Mazda CX5. I had the pleasure of working with Yuri. We sat down and he went over my options of purchasing my returned leased vehicle or entering a new lease. He showed my side by side comparisons as what it would cost me to buy/lease for different terms. He also told me that with a purchase, I should add in the cost of an extended warranty which I completely forgot about. I was impressed with Yuris knowledge and professionalism and the process was quick and painless. I went home with a 2016.5 CX5 in red which my wife loves. I highly recommend Turnersville Mazda.
"First Time Customer--happy"
Walked in looking for information on a cross over type of vehicle and was greeted by Yuriy Rozenfeld who was extremely pleasant, professional and able to guide me to the perfect car -- a CX5. I liked this dealer-ship also because there was no high pressure which I think is unusual at most car dealerships. Perhaps Mazdas sell themselves, but whatever the reason, I am very pleased.
"Above And Beyond!"
I was so happy with my experience last weekend buying a new CX-5 from Turnersville Mazda. Mark Betterly, sales manager, was so helpful, knowledgeable, friendly and caring. He made the car buying process so easy. I would definitely recommend this dealership, especially Mark Betterly. 5 + stars!!!!!!!!!
"An Easy And Enjoyable Experience"
First time purchasing a Mazda. Great experience at this dealership. Even with issues and a plethora of questions, they were calm and extremely nice. Would go back to purchase another Mazda from Yuriy and the Asher brothers!
"Great Service!"
Just bought my second vehicle a Mazda CX3-2016 from Turnersville Mazda. As always great service and personalized solutions. My sales representative Yuriy was amazing from the begining to the end.The process was smooth and in no time i drove off the lot with my new car.
"Ms. Mm"
Mr. Yuri Rozenfeld was a knowledgeable, friendly, and cooperative sales person. Since he had the qualities of being a knowledgeable, friendly, and cooperative sales person we were able to make a deal. If you are shopping at Mazda, Turnersville I recommend you ask for Mr. Yuri Rozenfield to assist you.
"Fantastic As Always"
I have bought my last 3 cars there and it has been no problem. Yuriy is the best salesman and has been there for years. 12 years ago he sold me my first Mazda and he just sold me my new Mazda 6. The cars are as advertised, they sell themselves. Very good quality. I dont think I would ever go to another dealership.
"Terrific,"
Great experience ,eric was so helpful and i would come back.
"Great Experience !!"
Just leased a Mazda3 thru Turnersville Mazda. I dealt with Yuriy ! He was excellent...knows his product, is friendly, not pushy, and went way out of his way to search and find the vehicle in the color combination that I wanted !!! At delivery, he took the time to explain all the controls and how things work, I WILL purchase mt next vehicle with him and Turnersville Mazda!
"Great Service. Thanks Joe"
I had a very plesant and easy experience with Joe Scuderi. It was easy and effortless to purchase my new mazda 3. Thank you Joe!
"Good Experience"
Great experience, no pressure or hassle, just help to make best purchase. Thank you mukesh asher!!
"Great Service"
Great service and good help. Sales people were all super helpful and friendly.
"Happy Customer"
I always bring my car here for service. I have always had a pleasant experience. staff is very friendly and knowledgeable...any questions or concerns I have they are always there to help!!! Thank you turnersville service .. 413795ae
"Alexandra From Haddonfield"
Steve Taylor was wonderful to work with. He was honest and helpful to work with. This is the second mazda Ive had and Im very satisfied with the car and service provided.
"Cx5 Services"
Everyone at Mazda is awesome! Sandy was so friendly as well as the rest of the staff. 601101SM
"Mazda 3 Owner"
Fantastic service! Sandy & Bernie are amazing! Will always continue to come back. Cant wait to buy my next one! 137116sm
"Turnersville Mazda (mazda 3 Oil Change)"
Came in for an Oil change and even though I was late it wasnt an issue. No complaints, everyone was nice. SM184175
"Clean, Friendly, Non-stressful Environment."
Our encounter with Turnersville Mazda was the most stress-free car purchase I can remember making. We would definitely return to this dealership for any future purchases. We did not know ahead of time about their charity donation program, so ti was a plus to have a onation in our name made to a charity of our choice.
"Sales Person - Yuri"
Yuri is probably one of best salesperson a company can have very friendly and knowledgeable. We have purchased 8 Mazdas from Maple Shade Mazda - Turnersville. Yuri has helped us with 6 of them. He is trustworthy always looking out for the customer.
"Sales Person Was Great, Very Helpful, Professional"
Yurih was very helpful. This is my seventh Mazda and I think Yurih assisted me in purchasing about 4 of them and his service and assistance continues to be superb. Nice to have someone you can trust!
"This Dealership Is Very Clean And Friendly."
I was greeted by Mr.Mukesh Asher a sales representive who was very helpful and knowledgeable He and Mazda Turnersville deserve a 5 Star Rating. Thank you.
"Happy Customers"
This "unpleasant" stressful experience (purchasing a car), was turned into a pleasant and happy purchase. Could not be more pleased with the customer service, sales and condition of our "used" automobile. Highly recommend this dealership.......you will be happy!!
"Mazda Expert Service"
I have been coming here for service for over 10 years and I have always been treated well by the friendly staff. The service has always been good but the staff has always been excellent. One big reason to buy a car from turnersville Mazda is the service dept 244080AE
"From The Massa Family...yuriy You Are The Best!"
Yuriy Rozenfeld was extremely professional and provided excellent customer service. He went above and beyond to get me in my new Mazda. I couldnt be happier. Best car buying experience I ever had because of Yuriy. I will tell everyone I know looking to purchase a new vehicle to go see Yuriy at Turnersville Mazda. Thank you so much Yuriy. You are the best!
"Great Service From Mukesh"
Great service and great atmosphere. Mukesh should teach a course on how to make customers feel welcome as he simply let my father and I talk then pointed us in the right direction. He worked with us on the financials, and I couldnt be happier with the Mazda I have now. Amazing deal and an amazing car for the price. Very glad I left the other dealers (especially Hyundai) empty handed.... Thanks again Mukesh zoom zoom
"Turnersville Mazda Service"
This place is great ,they do a fast job. I usually just sit and wait here. Everyone is very friendly. Sandy and Ashley make the appointments and do a great job explaining how things work. Dave and Bernie...Horace..all of them are great. Ive had 2 Mazda cars in the past decade...I dont need to go anywhere else. 164343sm
"Turnersville Service Department"
Ive been with this mazda dealership for about 9 yrs. this is my 2nd car. I love the car and the service department. Everyone here is always very friendly. Sandy answers the phone and is helpful every time. The guys are great. 164343sm
"Happy With Mazda Service"
Never had a problem with my mazda. Love the service department 156132sm
"Great Service... Love This Place!!!"
Great service and friendly staff always!!! Would recommend to everyone.
"Very Happy Loyal Customer"
I am a loyal customer to turnersville Mazda because I recieve excellent service at a fair price. Always great service from the service department here, Bernie has always taken care of me! This is advice how loyal I am that I drive 16 miles to the dealership to get my car s revived here. Great team here. Thank you for taking care of myself and my car. 219946ae
"Turnersville Mazda"
My experience here is very friendly and professional 147384sm
"Amazing Service"
Moshe Hemo was such a joy to have as a salesman. He did what ever he could for me and got me into my first car. I couldnt thank him enough for his help and hospitality.
"Commitment To Customer Service"
Mazda of Turnersville was my destination when I set out to purchase a new Mazda CX-5. I initially went to the dealer to test drive the 2015 model; however, after doing some research, I decided I wanted to wait for the 2016 model that had the final touches in terms of the features I was looking for in my new car. The folks at this dealer never pressured me in to settling for the 2015 model; rather, they worked with me to find the right car that met my exact requirements. Kailesh Asher, the Sales Manager, took down all of the requirements, and placed the order for the first ones to come of the assembly line. He even invited me to test drive the first models to hit the lot while waiting for mine to arrive. Once it did, I could not be happier with the car buying process. The pricing was fair, and there was never any pressure to acquire any additional accessories that did not work for me. In fact, the entire transaction was handled within a hour, and that included a thorough feature review provided by Mukesh Asher, my Sales Representative. I cannot saying anything more than a heartfelt "thanks" to the folks at this dealership (especially Kailesh and Mukesh). I am now driving the car that I wanted and the entire process was a model in true customer service. They worked with me at every step of the process to ensure my needs were met. I highly recommend this dealership for anyone interested in buying a Mazda.
"Love My New Car And Salesman"
Moe was my salesman in buying my 2010 mazda 3s. He was super helpful and very personable. He was thorough and helped in every way he could To get into my new car that I love. I definitely recommend purchasing a vehicle from him.
"Tracys Cx7"
Moe is the best! Just when I thought it wasnt posible for me to finance a car, Moe came through and made it happen! Now I have a reliable car to drive my children around. Thanks Moe
"Excellent Professional Service"
Easy, fast and courteous! Our sales rep was Steve Taylor and he was awesome. I would highly recommend this dealership to anyone looking to buy a car.
"Thanks!!!! I Am Now An Owner Of A 2016 Mazda Cx-5"
Brick Wilce was very helpful and very informative. He helped make the buying process painless and effective. Thank you!!!
"Personable Service, Simple Experience."
Lets start with Moe. Moe is FANtastic! From the moment we connected on the phone, he took his time with me to get to know what I needed, made recommendations, shared his own story, and helped me get what I wanted. What about everyone else? Theyre great, too. It was a pleasant experience all around and every salesperson I saw either said hello, smiled, or waved. And how about the car buying experience? Theres nothing bad to say. From picking the car to negotiating terms all the way to Moe setting up the Bluetooth in my car. It was all great.
"Pushing A Scion Tc"
First time buyer from Mazda. The experience was phenomenal. I would recommend these group of people to everyone.
"Awesome Place"
Great setting, comfortable environment. Moe did a great job at making sure I got the car I wanted for a price I was happy with. I love my car, and Ill be sure to do business with them in the future.
"Love This Place"
Ive now leased 3 cars from Turnersville Mazda, and I will continue going back and referring people to the dealership. Ive gotten amazing deals from them and love that I get free oil changes too! Big thanks to Mo for helping me today. He was so personable and made the process fun :)
"Smooth, Quick, And A Great Experience"
I was fortunate enough to get a great salesman. Mukesh helped pick out the perfect car for me and my family. He also provided us with in-depth information on every aspect of the vehicle; Exterior, Interior, financial, etc. He was very friendly and did not bombard us with phone calls like those other dealerships. He fought Honda for us and beat their prices on many ocassions. To conclude, I can truly say that we will go back to him the next time we are in need of a car.
"Great Buying Experience & Service"
Overall very satisfied with this dealership. Mo was a fantastic saleman.