"Mr Kia"
Tony assisted us and becuse of his friendly and professional manner we ended up waking out with 2 cars
"One Of The Easiest Car Buying Experiences"
Definitely one of the most straight forward and easiest car buying experiences Ive had.
"Sorento 2017"
I bought new sorento here. I can recommend this place. Gustavo was very professional and he helped me to try few different cars and even to try to fit my kids car seats and my complete family. Negotiation and paperwork process was smooth and easy.
"Kia Depot Is The Best!"
Kia Depot in Santa Ana is the best place to go to hands down for any Kia car! Went in Saturday for an oil change on my 2015 Optima GDI and came out with the 2016 Optima EX instead! If it werent for the exceptional service I got from Mike & Leo. They really went above and beyond to find me the best deal in town for a car I loved! If you are thinking of going, dont hesitate to ask for Mike, great attitude who always put his customer as their number one priority even if its for a routine service. This is the second car Ive purchased from him and I know it wont be the last one I do. Thank you Mike, Leo and Kia Depot of Santa Ana for helping me buy a car I love, once again!
"Quick And Prompt Service"
I was in for service and Eddie was able to help me instantly. He told me when it would be finished and my car was dome sooner and done right. He went over the inspection with me and let me know that my car is in great shape. He didnt try to sell me anything that I didnt need. Thank you KIA Depot.
"Best Car Buying Experience Ever!!"
Everyone at the dealership was very nice, attentive and professional. I couldnt have dreamed of a better experience with buying a new car.
"Easy Car Buying Experience"
Pedro and Ron were very easy to work with and the whole process was less stressful because of them not being pushy for the sale. Dan in finance was great as well. After I finished signing my paperwork, he continued working on my lease and got me an even better deal on my payment. They dont stop working with you just because you bought the car and their work is done!
"Great Price And Service"
Very friendly, easy process, no hidden fees or up selling
"Wonderful People And Team"
I looked at the car online and a person popped up and asked if I had any questions. Leo A. was the sales person. He was very polite and asked if I would like to come in and look. I was greeted by Leo who was very warm and personable. He asked if I knew exactly what I was looking for and I had some very specific items that were a must! The team helped, Herbie especially. They came up with a couple of cars that were almost what I wanted. They said "No we want to find you exactly what you are looking for and not settling." That is exactly what they did! I got everything I wanted in this car! Thank you for your wonderful attitude and help!
"Kia Depot Of Santa Ana Makes You Their #1 Priority"
I felt very welcome and like a priority as soon as I stepped onto the lot. I also loved the fact that both Louie and Leo did their very best to try and deliver what I wanted.
"Excellent Customer Service"
Excellent sales staff and dealership employees; excellent customer service. my car leasing experience was painless and I will continue to use KIA DEPOT as my go to car dealership.
"Nice Dealership"
Very friendly and helpful.Mike the salesperson was great.He took time to help me transfer things from my old car to the new one even though it was raining by putting both cars under an awning.
"Excellent Customer Service"
I have been to this dealership for routine maintenance on several occasions and I have always enjoyed the experience. I have been met by friendly and professional staff members of varied responsibilities throughout the premises. The waiting room is very comfortable and inviting, coffee, treats, leather seats!
"Awesome Sales Experience!"
This was my second purchase from Kia Depot. They were able to get me the exact car I wanted at a really good price. My salesperson Nathan was knowledgeable and laid back. The whole experience was smooth and didnt take as much time as I expected. I will for sure buy my next car at Kia Depot.
"Excellent"
Recently purchased a used 2011 Sedona and decided to have it serviced. The experience was very pleasant and professional. Hospitality must be a focus at KIA Depot, every staff member actually said good morning! The Service Adviser, Anthony Flores displayed excellent customer service skills from beginning to end. I will definitely return for any future maintenance and repairs!
"Great Buy"
Was there this past Saturday to buy a new car. My boyfriend and I ended up with a great deal on a Kia Optima Ex courtesy of the manager Tim M. and the sales personnel Sam H. Upon arrival Sam introduced himself and asked what we were looking for in a car. He was very helpfully in testing driving the car we wanted and looking at other cars for comparison. I would definitely come back to this Kia dealership to buy another car, and/or to refer a family or friend for the best deal in town.
"Robert Druan Was The Best!"
This was my first experience buying a used car, and Robert Druan was helpful from my first phone call about the car. He made me feel comfortable and answered my questions. I did not feel any pressure to buy- it was a relaxing experience.
"Good Price For New Car, Reasonable Trade-in"
We purchased a new Kia from Robert Druan at Kia Depot. Robert was through and courteous in his dealings with us. After we purchased the car, he took the time to show my wife all the features of the vehicle. We received a good price and a reasonable trade-in for our used vehicle. What I liked most of all was that Robert was straight-forward in our dealings and did not play the new car games with us. I would recommend him to anyone interested in purchasing a car, new or used.
"Best Experience, Thank You Robert"
Couldnt be happier with my first time car buying experience from The Kia Depot. Robert Druan was the best salesman I could have asked for, I drove over 2 hours to get this car and Robert knew I had a dollar amount I had to stay under and he worked it so I got the exact deal I asked for before I made the trek. No Haggle, no back and forth, just straight forward and no-pressure. Robert and The Kia Depot made me one very satisfied customer thank you all so much.
"Do Not Trust!!"
This dealerpship is a joke. Do not trust Rabi Chehade or his managers!!! I have been working with Rabi for months, waiting for the right time to pull the trigger and purchase / lease. I went through the Costco Auto Buying program to avoid the potential nightmare that a new car purchase can be. I had my fiance with me because she is considering an SUV and I figured Rabi can show her a Sportage. When it came time talk numbers for the monthly payment, on a new Cadenza, Rabi brought out a printout showing a monthly payment and car description. I kept mentioning I wanted the Costco price and he kept saying "yeah, ok" to dance around the subject. Meanwhile he kept wanting to discuss the basic paper he brought me and wanted me to sign it. This basic paper had the vehicle description, the VIN and then a single row showing two different paymets based on different down payments. It wasnt until the 3rd time we said we wanted to see the breakdown showing the costco price and compare it to the infamous "invoice". When he finally brought out the correct paperwork the payments were approximately $200 less then the amount on the paper he wanted me to sign. Rabi of course blamed it on his manager saying that he did not obtain the Costco program numbers. However Rabi is one of the Costco contacts, so he would have known he did not bring to the table the documents that are to be shown to Costco customers. Over the past few months I was staying in touch with Rabi, he would say "I will take care of you when you are ready". Clearly a bunch of lies!!!! Rabi and Kia Depot lost this sale and a potential sale of the Sportage which my fiance says she really liked. Dont trust this dealership or Rabi!!
"Go See Pedro!"
I went in knowing I wanted a Kia Optima and met with Pedro and did a test drive. He was very nice, and very patient. He wasnt pushy or aggressive in the sales aspect which is refreshing. The whole process was very fast and I thought it went very smoothly! I also never felt pressured.
"Love My New 2014 Kia Optima!"
When I found out the new Kia Optima was coming out I went online and asked for a quote from several dealerships. Kia depot was the only dealership to have the exact car I wanted and were the only ones to answer my request for more information. Michael M and Pedro made our experience at Kia depot memorable. I really love my new Kia optima and would recommend Kia depot to anyone who is looking for a good deal and a good experience.
"Excellent Service And Customer Care"
Our experience from the time we first called the dealership to when we drove our new Forte off the lot was outstanding. Carole Huff was a wealth of information and helpful suggestions on the phone, and gave us excellent customer service through the whole process. Tony Young was a joy. He was so patient with all our test drives, parking tests, questions, and worked as a team with other staffmembers to make our dream of the right car at the right price happen. Bill Ellington wrapped up our process with patience, humor and understanding, as again we had a lot of questions. We couldnt be more satisfied with the whole experience and our new car. On a scale of 1 to 10, we would give all the above mentioned staffmembers and the dealership an 11. Sincerely, Lynn and Leo Jungblut
"Very Satisfied With My Purchase"
I went in looking for a specific color with specific packages and they had exactly what I wanted. Everyone was helpful and Im very satisfied with the service I received.
"Excellent Service, I Was Well Taken Care Of."
My car was in for warranty oil leak. I didnt even have an appointment and they took care of me. Tom the shop foreman personally spoke to me about the oil leak and assured me it would be done by the next day and it was.
"Felipe Castillo"
my daughter and i were shopping for a new car and we visited several kia dealers. we found kia of santa ana and they were great not only with there professionalism but also with the prices. we walked off the lot very pleased.
"I Love My 2013 Optima Huge Thanks To Kenya Galvan!"
I was in the market for a new car for almost 6 months, couldnt decide on which car to go with, after a few months of looking i finally came to a conclusion that the Kia Optima would be my choice of new car (great looks, speed, and not to mention the warranty) While looking online (kiaDepot.com) i was messaged by a very professional and knowledgeable person (Kenya Galvan) She did everything in her power to answer all my annoying questions and at the same time helped me look for the car of my choice and helped out with all the finance questions I had, I will definitely go back when time comes to get a new car, the whole experience at this dealership was great and prices were very very reasonable. I love my 2013 Kia Optima (K5) SX! Thank You Kia Depot!
"My Used Car"
Found my car Tony my sales person sweet and knowledgeable,Melissa helpful.al and all a really good experience would reccommend this dealership,and probely go back again
"Great Experience"
I have purchased at least 15 cars in my lifetime and have to say my buying experience at Kia Depot is right at the top. Everyone, from the receptionist that answered the phone and greeted me, to David Hwang, my salesperson, and Bill in Finance were professional and courteous. And, on top of that I got a much better deal than a dealership closer to my home. I highly recommend you give Kia Depot a shot at earning your business. I am glad I did!
"Great Service"
flexible, honest, easy to deal with, convenient, dedicated dealership
"Kia Depot"
I had a great buying experience. Although it was a lot of back and forth our sales associate Pedro was very nice and understanding. He showed me not only the Car I was interested in but several options as well. Michael Mccree was such a great help. He made my experience 10 times better. We had been there for some time and my pregnant sister was hungry and her blood sugar was low so Michael kindly bought us some snacks! Hes such a great help and I absolutely recommend going through him! Thanks Michael!
"Mr. Henry Davidson"
This dealership was upfront, attentive, and commited to customer service. We thoroughly enjoyed our prior Kia Optima (accident destroyed), and conscientious about economy, we were seeking a hybrid replacement. A classified ad got our attention, and although the vehicle had been sold we continued our pursuit of a "like" vehicle. Indeed the internet attention was terrific, and follow through amazing. We were directed to Santa Ana where Kai gave us the most proffesional responses, and consideration. His perserverance and communication skills were a delight to witness. We are confident this new Optima will provide the same wonderful driving experiences we share prior. Thanks to the Santa Ana sales/finance/internet team we certainly would recommend this dealership. Who needs fancy balloons??
"Easy Car Buying Experience "
I bought a Kia Forte from this dealer, and have been very happy with my purchase! This dealership, though not the most attractive looking(does it really matter?), had a really great group of people working in the sales department, and finance was easy too as I knew ahead of time what I did and didnt want. They understood my time was valuable and did the best they could to get me in and out of there quickly with the exact car that I wanted, for a fair price. Ive also used their Service department a few times for regular maintenance work and they have been great too, I make an appointment ahead of time so Im in and out of there fairly quickly as well.
"Great Customer Service"
The service writer Aldo took care of me. Went out of his way to make sure my car was fixed.
