Riverside Motorcars in Naugatuck, CT

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"Great Guys!"


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from Woodmont CT

Recommended? Yes

Purchased? Yes


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I was in the market for a 5 series BMW so I decided to stop into Riverside as to the had one with only 44k miles. The salesman Huey was a great help going over the car with me and answering all my questions. Then when it came time for financing Bob got me a fantastic rate, a warranty and monthly payments I could afford. These guys are good! Also you have to check out their showroom, its pretty cool! Thanks Riverside!!

"Excellent Experience!"


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from New Haven CT

Recommended? Yes

Purchased? Yes


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I went to Riverside Motorcars to finance a 2006 Land Rover for my son and my experience was a fantastic one! Joe and Bob were the best! Joe worked with me on the price of the car and also assured me that the vehicle would be completely inspected. He certainly lived up to his word by showing me invoices for all work done to insure the safety of the car. Bob worked with the Credit Union and was able to get me a warranty, a great rate and monthly payments I could afford. Thank you so much Riverside!- A.Berry

"Outstanding Service!"


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from West Haven CT

Recommended? Yes

Purchased? Yes


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I recently purchased a Ford Mustang from this dealership and the service was outstanding! They were able to get me financing at monthly payments that were affordable. I was in and out of the dealership within an hour and driving my beautiful Mustang! Thank you Joe for making my trip a pleasurable one! I would tell anyone to make these guys your first stop if your looking for a great deal!

"Wonderful"


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from Willington, CT

Recommended? Yes

Purchased? Yes


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Everything about buying a car at Riverside Motorcars was wonderful. Quick, easy, straight forward. Everything was in order when we arrived. NO harassing phone calls, text or emails. The Jeep Commander that I bought is in great condition it truly was the best buying experience!

"Excellent Service!"


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from New Haven CT

Recommended? Yes

Purchased? Yes


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Recently purchased a 2007 Hummer H3 from Riverside Motorcars. I have to thank Christian and his team because from start to finish everyone was so helpful. Joe helped me find the right SUV in my budget and Bob was able to make sure the monthly payment was one I could afford! If you are in the market for any type of used car, you have to stop down and see the guys at Riverside! Thanks guys!!

"Disappointed"


User

from Middletown CT

Recommended? No

Purchased? No


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Went to look at a truck that had been on the lot for 3 months took it for a test drive it needed front end work and had a motor knock when I asked about it I was told it hadnt been through the shop yet and was asking 16 k sorry not impressed

"Great Place To Buy A Car"


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from Bethany

Recommended? Yes

Purchased? Yes


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Drove by this dealership R route to another.Very inviting location visible from Route 8.i was greeted by a friendly staff and was shown a nice inventory of very clean cars.Salesman was very helpful,arranged financing,registration---it was a pleasure.Stop by you will be pleased with this dealer.

"Great Place Great Cars"


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from Torrington,cr

Recommended? Yes

Purchased? Yes


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I call this place to check a chevrolet equinox 2011 when i get there the car was nice and clean and just waiting for mi to test drive it,they expalin all the car features,the buying process was fast and nice,love mi equinox and i would buy from this guys again,definitly make mi experiencewhit them very nice

"Bad Form"


User

from Salem, MA

Recommended? No

Purchased? No


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I had been searching for a specific style of vehicle for over six months, finally coming upon almost exactly what I was looking for when driving past their dealership. The business hours listed were wrong and they were closed, so I contended myself with looking at the vehicle from afar. I tried to call but there was no way to leave a message. I texted (function via the website) but received no response. I called first thing the next day and spoke with Bob. I shared my interest in the vehicle and intent to drive three hours to test drive it - that it was exactly what I had been looking for. We made a deal for me to test drive it the next day so that I had time to make arrangements for the logistics of transportation. Instead, he sold it to someone who happened by the lot and bought the vehicle, and texted me afterwards to let me know that it had been sold. I had no chance and was given no consideration. He is not bound to wait for me legally. And many would say its advantageous for him financially to take the "done deal" rather than wait for someone who could possibly change their mind. Were talking about a matter of hours, not days. This review is for anyone seeking a car dealership who is always on the up-and-up and gives fair opportunity to purchase a vehicle. This dealership doesnt care about you.

"Great Used Car Dealer"


User

from Waterbury, Ct.

Recommended? Yes

Purchased? Yes


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I purchased a great used car from Riverside Motorcars LLC. for a great price. Turnes out that there was a problem with the registration from the previous owner that showed up after i was driving it for a while. In my opinion they were not at fault at all but I have to say that they went out of there way to make it right, I was always contacted about the progress and they even paid for the re-registration charge that was rightfully mine and I offered to pay for, but they wouldnt have it. They really went above and beyond to help a first time customer, and I cant thank them enough.

"Awesome Car Buying Experience!"


User

from Bristol, CT

Recommended? Yes

Purchased? Yes


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Ive been looking for a particular vehicle for quite some time and I finally found the perfect one, right here, at Riverside Motorcars. Excellent condition, low miles and the price was much less than I expected it would be. The salesmen Bob is genuine, honest, and pleasant to work with. He was willing to help me to get financed and into the vehicle regardless of my credit history without pressure to buy. First time buying a vehicle from a dealer instead of a private owner and Im more than pleased with my entire experience. Thank you so much!

"Great Service"


User

from Southington CT

Recommended? Yes

Purchased? Yes


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My husband and I just purchased a car from Riverside and were impressed by how honest they are. My husband is a mechanic so he is very Leary of used car salesmen but the guys at Riverside had no problem letting him check the car out on a lift himself before we purchased it. They repaired anything he found wrong with the car and then some. I would definitely recommend them.

"Apsolutelly Great!"


User

from Waterbury, Ct

Recommended? Yes

Purchased? Yes


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I never seen store like thisone. Their prices are the lowest but quallity of their cars..... Amazing! I bought here my first car and pass 10years, i am over pleased! Now i bought second car, also here for my son and he is satisfied, thank you guys for excisting!

"Totally Pleased!"


User

from Naugatuck, Ct

Recommended? Yes

Purchased? Yes


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I bought here my new car and he is excellent! Price is also good, but with the information and help i got here, i am totally recommending them! When i wish to buy new car again i am coming to you !

"They Are Amazing!"


User

from Waterbury, Ct

Recommended? Yes

Purchased? Yes


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They are small store but believe me, they are the best store i have ever been with great costumer service! They are polite and professional and so friendly and kind. Ask them everything you need, they will answer truly, not like some other car dealer who just wants to sell a car... I am totally enchanted! Keep the good work!

"Great Costumer Services!!!"


User

from Naugatuck, Ct

Recommended? Yes

Purchased? Yes


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My husband and i came here and we didnt know what car we want. They informed us about every car they have and we found what we want! I am so pleased with their costumer sevice and with car we bought, apsolutely love it! I am recommending them!

"Riverside Motorcars"


User

from Shelton, Ct

Recommended? Yes

Purchased? Yes


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Excellent expiriance in Riverside Motorcars, i am so proud on myself because i come here... I bought my Nissan for cheapest price in town!

"Great Costumer Services!"


User

from Middlebury, Ct

Recommended? Yes

Purchased? Yes


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I bought new car here, and i cant told you how pleased i am, car is awesome, my wife and i fight who will rides... We need to buy anotherone soon... Its riverside for sure!

"I Bought My First Car Here"


User

from Chicago, IL

Recommended? Yes

Purchased? Yes


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Great costummer service, i would definitely recommend them! i bought my first car here and i over satisfied, 10/10!

"Thank You To Paul, The Best Sales Person,helpful"


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from madison, ct

Recommended? Yes

Purchased? Yes


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pAUL was an outstanding salesman, and very helpful..They made good on everything they said they would..we purchased a beautiful 2005 audi, and very pleased with them.. would recommend them to anyone looking for a car..

"Purchased An Amazing Car For An Incredible Price!"


User

from Brooklyn, NY

Recommended? Yes

Purchased? Yes


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I am so please with the automobile these guys sold me. I did not pay a lot and have been given fantastic service. I hope my current car never dies but when and if it does I will tapdance back to this place to purchase another. Bravo!

"Fantastic Experience"


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from West Hartford, CT

Recommended? Yes

Purchased? Yes


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I worked with Bob in my recent purchase of a VW Passat. The experience was nothing less than amazing. He was honest and upfront about costs, and kept me informed throughout the repair process. They made sure the vehicle was in perfect working condition before I took it off the lot. I cant thank them enough for such a great job, and their honest approach! Thank you guys! I recommend them to anyone looking for a quality used vehicle from people who are not your traditional used car salesmen!

"Excellent Buying Experience"


User

from Northeastern CT

Recommended? Yes

Purchased? Yes


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Could not be happier with the customer service of everyone involved at Riverside Motorcars, especially after a poor experience at a dealer local to us. They were down to earth and didnt pressure like most dealers do. And were able to discuss price & show us all fees & taxes involved, something the other dealer could never do for us. As for our 2008 Hyundai Elantra, we couldnt ask for more! Just over 55K miles, 5 speed and purchased below market value! Needs some minor body work, which helped put the car in our lower price range. It was quite a distance for us to travel back & forth to this dealer, but the quality service we received would keep us coming again in the future. Will definitely recommend to friends to family!

"Riverside Motorcars"


User

from Farmington, CT

Recommended? Yes

Purchased? Yes


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Joe was more than helpful with my purchase of a used car! Mark the salesman that helped me was anything but a salesman that you would stereotype. He made me feel totally comfortable and left all the decision making to me, with a laid back no pressure attitude. Huey in sales was very informative and helpful in all matters of the confusing numbers and DMV details that you normally would become frustrated or confused with. Mike in the garage was so nice and helpful with minor issues I ran into when dealing with any used car and helpful tips on preventive maintenance. The entire team was beyond honest, reasonable, and helpful in every way. Joe runs his business like a family and you become part of it when you deal with Riverside Motor Cars.

"Great Nissan Sentra"


Christian Salinardi

from Naugatuck,Ct

Recommended? Yes

Purchased? Yes

10-19-2015


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We bought a low mileage NISSAN SENTRA from Joe,Chris and Paul. It looks and runs like new. I would recommend this dealership to my family and frends.

Response from Riverside Motorcars:

Thanks, Chris. Its our pleasure and honor to have you as a customer. Thanks for your review. It means the world to us. Wishing you safe and happy travels in your Nissan. Christian and the Riverside Motorcars Team

"Great Customer Service Service/sales"


User

from Plainville, CT

Recommended? Yes

Purchased? Yes


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I recently purchased a vehicle and well of course like all used cars they are not new but sometimes a issue arises. Well in my case i had a repair that needed to be fixed. Paul and the Team at Riverside no questions asked told me to bring the car in and they will take care of it. Paul kept me up to date daily on what is going on and what will need to be done. As of this morning Paul called me car is fixed and i could not be happier with the outcome. JUST AS A SIDE NOTE PATIENCE IS A VIRTUE If you show patience and let them do what they have to do i promise you will get the best quality in service and sales. PAUL JOE HUEY nothing but the best I will always recommend them. Thanks The Alberts

"Great Used Car Store"


Christian Salinardi

from Central, CT

Recommended? Yes

Purchased? Yes

08-20-2015


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I recently was in the market to buy a vehicle and never thought i would end up in Naugatuck. I met with Joe who was from the get go straight forward and honest. The vehicle i bought outright and he even included a CarFax with no questions asked. I would recommend them to friends and family.

Response from Riverside Motorcars:

Thanks Conrad. We couldnt be more happy, than to have you as our customer. Wishing you and your family many happy and safe miles in your new car. Christian and the Riverside Team

"Great Car Buying Experience"


Christian Salinardi

from Middlebury, CT

Recommended? Yes

Purchased? Yes

08-05-2015


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We wish we had come to Riverside first! We would absolutely recommend Riverside to anyone looking for a quality,used car. Everyone involved in our buying process was knowledgeable, helpful,fair and professional. We expected to buy one, but ended up buying two cars from Joe and couldnt be happier. The next time we need a car, were heading right over to Riverside!

Response from Riverside Motorcars:

Thanks very much M&K. We really appreciate your business and your kind words. Wishing you many happy, safe miles with your new cars. Christian and the Riverside Motorcars Team

"I Love My Pathfinder"


User

from Shelton,ct

Recommended? Yes

Purchased? Yes


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Great customer service fIve stars. The sales people are very down to earth and they are very patient in helping you look for a car that fits your budget. No high pressured sale. I had an awesome experience getting my new car. If your looking for a new car I recommend this place

"Phone Inquiry"


User

from Pompton Plains, New Jersey

Recommended? No

Purchased? No


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I called your dealership at 9:45 Saturday morning July 25th asking about an El Camino you had up on your web site that I was very anxious to look at and most likely buy. I told the person that represents your company that I was coming from New Jersey and bringing my mechanic with me. He told me not to come because the vehicle was in the shop for some major work, a mild cam and cylinder heads and dual exhaust to make the car a little bit more "cool". I then asked him if the work done on the car would alter the asking price. "its not going to be any less, I can tell you that, I must have gotten 25 calls on that car". I mentioned that the car had been on the lot for 51 days, and that was when he told that they really didnt have to sell the car, thank you for calling, and hung up on me. Really strong potential sale lost because your company representative acted like a jerk.

"No Better Place To Buy A Used Car"


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from Torrington CT

Recommended? Yes

Purchased? Yes


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I recently bought a 2004 jaguar X-type from Riverside Motorcars and I could not have made a better decision. The financing was simple, the overall buying process was fast and easy, and the customer service sealed the deal. The atmosphere is unlike any car dealer youll visit, and the workers are incredibly courteous and helpful. I had a problem with my car, I brought it down to them and they fixed it with no charge to me. I plead you to at least take a short ride down here if you are considering an amazing deal on a used car.

"Just Looking For An Suv, Amazed With Results!!!"


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from Western MA

Recommended? Yes

Purchased? Yes


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We went to a different dealer before hand to look at what they said was 37 cars available. when we got there they had nothing so we went to Riverside to see what they had and were totally blown away we got great service and got a car that same day!! Before we had even left they had it in their garage to inspect it to make sure it was in great condition. We loved the service, they were very nice, we left with a huge smile our our faces. I highly recommend going to see Joe at Riverside for your next car!

"An Exceptional Dealer Experience!"


User

from Sheffield, MA

Recommended? Yes

Purchased? Yes


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I had seen the pictures of my car online, and was trying to see as many cars in one day as possible. After a very unacceptable experience at another dealer, I made my way to Riverside. I spoke with Joe, who asked what I was looking for and my price range. He handed me keys to several vehicles that should suit me, and I got to go and look through them in peace, without the normal "dealer hover". When I had decided on which vehicles I wanted to look further at, Joe and I took them for a test drive. I bought a Buick and am very very happy with the ease of the purchase. Joe and his team went above and beyond with my vehicle and making sure I was happy with my purchase. My parents will be looking for a new car in June and I am going to be bringing them to Riverside Motorcars to see Joe!

"Great Service, Good People, Happy Customer"


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from Plainville, Ct

Recommended? Yes

Purchased? Yes


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I just bought a 2011 Honda Fit for my daughter and she loves it and so do I. Joe and his co worker Huey (sorry if I misspelled your name) Were very very nice couldnt ask for better service. I would definitely recommend this place to everyone very nice and professional. THANK YOU GUYS for everything. Marco and Jessica

"Very Happy Customer"


User

from Shelton, Ct

Recommended? Yes

Purchased? Yes


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Recently I purchased a car from Riverside and I am very happy I chose to buy from here... They are friendly, respectful and honest. Ive looked at few other used car dealers in the area, and I personally think Riverside is the BEST around. If you are looking for a used vehicle, i recommend that you atleast check this place out for yourself... Best car buying experience ive ever had....

"Great Car Dealer"


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from wtby, ct

Recommended? Yes

Purchased? Yes


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They got me into the car I wanted and worked with my challenging credit! They were all very nice and professional. I would recommend anyone looking for quality used cars!

"Excellent Customer Service !!"


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from WATERBURY CT

Recommended? Yes

Purchased? Yes


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I RECENTLY PURCHASED A VEHICLE FROOM RIVERSIDE MOTOR CARS AND WAS VERY PLEASED WITH THE QUALITY OF SERVICE AND TREATMENT I RECEIVED. I GOT A GREAT PRICE FOR MY TADE IN AND A GOOD QUALITY VEHICLE. IVE HAD TO BRING IN THE NEW CAR FOR SERVICE AND RIVERSIDE MOTOR CARS HAVE BEEN AWESOME TO WORK WITH AS WELL AS PROFESSIONAL AND CURTIOUS. I WOULD DEFINATLY RECOMMEND PURCHASING A VEHICLE FROM RIVERSIDE MOTOR CARS.

"Wow, Not Good"


Christian Salinardi

from Windsor Locks Ct

Recommended? No

Purchased? No

11-28-2014


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I was very excited. I wanted to buy a vehicle. People working there seem honest and nice. Well I had ask them if they would consider taking a lower price for the vehicle . I was told that would work. Then when I got there. They offered me a price for my vehicle I was happy. I thought it was worth more but I was ok cause I was getting a better vehicle. Then they ask me if I want to wait cause I had good credit. I said ok. They ran my credit, I got a approval from the bank. I then sat down with the finance guy he showed me my loan with payment and interest and here we go. It was still alittle more than I wanted to pay but I felt still getting a better vehicle. Then I was told the bank right after being there for 2 hours decide to counter and I would have to wait. The next day I was told they wanted more money down. How do you show someone there loan and then told need more money. I feel first. The price they told me they would sell it for, They should of followed through. The extra money they wanted down. They should of put in for me for the hours I sat there. When you show someone there loan deal it should really be the loan they are getting. I just wanted them to follow through and only say things that are true. Dont mislead your costumers

Response from Riverside Motorcars:

You forgot to mention a fundamental part of what actually happened, Jeff. You wanted to take the car with you that night. We were busy with another customer delivering a car, asked you if you wanted to wait, you said yes, and we immediately went to work for you getting you financed with a bank. We finally got an OK on the deal from the bank at 5PM and they asked for an additional $500.00 down. That was not OK with you, and we said wed talk to them in the morning (they were now closed) and straighten it out. We apologized, you said not to worry, and you left. The next morning, I called you and left a message, apologized again, saying we were able to make the original deal work and please give us a call. We never heard back from you. If we can ever be of service in any way, please let us know. Christian and the Riverside Team

"Phone Purchase"


User

from Townsend, Mass.

Recommended? Yes

Purchased? No


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I was not near by and had to rely on the integrity of Joe to make my determination. He photographed and explained both good and bad, He did not make me travel for hours to be disappointed. He showed what he had to offer in an honest light and allowed me to make my decision without pressure.Even though this time was not a sale, I would not hesitate to call again. John

"Great Showroom And Deal"


User

from connecticut

Recommended? Yes

Purchased? Yes


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Recently went to this dealership to look at cars---just shopping.When I arrived everyone I encounter was friendly,and quiet cool.I went into the showroom and wow!Coolest showroom in CT.American Pickers take a backseat here!These people showed me many great cars and took there time.Had to buy here after meeting the owner who was a very mild-manner guy,cool,hip an pretty easy to look at too!lol

"The Best Experience Ive Ever Had !!!!"


User

from Stamford , Ct

Recommended? Yes

Purchased? Yes


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The guys here were GREAT !!!! I knew I was sold on the vehicle the day before I even saw it !!!! Mark & Joe went out of their way to to video the truck before I even wasted time driving up . Straight UP Honest , right to the point kinda guys !!! Worked out the deal with NO hassle !!! This will not be the last time , Im definitely looking forward to purchasing more vehicles & building good relations with them . " Theyre like family to me Now " !!! ( Bring your sense of Humor & be ready for a few good laughs as well ) & when you visit mention the Ginny from Stamford Highly recommended them !!! Thanks again Mark & Joe , Sincerely Gino Pirri !!!!

"Riverside Mo Tors"


User

from Cheshire, CT

Recommended? Yes

Purchased? No


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The truck was exactly like in pic.Mark n Joe very nice.they Allowed my mechanic to look at vehicle.I Decided not to buy but if they Come across the vehicle Im Interested in I will return gladly.

"Couldnt Be Worse"


Christian Salinardi

from Lyndeborough, NH

Recommended? No

Purchased? No

09-25-2014


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i found a car that i wanted to buy from this company. the website advertised this car as "mint condition". after talking with mark, and hime promising me that i was going to love this car we set up an appointment. i drove down from New Hampshire and waited for someone to show. Joe showed up late. long story short: the car wouldnt start, joe was rude when i tried to negotiate. and told me to go back to the mountains where i came from i was wasting his time. i drove 3 hours, not him. on top of that this company dosnt hold true to their advertising "all taxes, tags, and fees included". BUYER BEWARE

Response from Riverside Motorcars:

Shane, we are sorry you were disappointed and it was not the car you had imagined. This was a 24 year old car, a 1990 Volvo 242 and in such great condition, we had it displayed in our show room. What we said was "showroom condition," which it was. We offered to do a live FaceTime video call for you, and sent you many additional pictures of the car as you requested. We always offer to provide this service to any customers traveling long distances. We sold the car to someone else a couple of days later and they couldnt be happier with their classic Volvo.

"Rude, Ignorant And Incompetent"


Christian Salinardi

from Westerly, RI

Recommended? No

Purchased? No

08-27-2014


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Called and scheduled an appointment for next morning 9am to buy a car they promoted on their website. I told them I would come up all the way from Rhode island and they said they would be ready to see me and car beeing a good one. Once there after a 3 hour drive, no one showed up until 9:20, then a guy pulled in the lot, claiming to be the "sort of boss around here" and asked me bruskly, what i wanted. When i said, that I had an appointment with "Mark" to see that car, he explained me in a ver rude way that there are more than 20 guys working there (lol) and the car was not there anymore. Maybe sold yesterday afternoon. A sloppy place with rude and ignorant people, stay away.

Response from Riverside Motorcars:

George, again, we apologize. George called on a Grand Wagoneer on Friday morning, and we made an appointment with him for 9:30 Saturday AM, our opening time. I suggested putting a fully refundable deposit on the car to hold it and he declined. Later that day, some folks from the Hamptons came by ferry to see the car, they liked it, bought it, and took it back to Long Island the same day. We then both called and text messaged George Friday afternoon (both are documented) to tell him the car was sold and neither went through to the number we had for him. When he arrived on Saturday morning, he was understandably upset, and we explained what happened. We offered to show him similar cars and he said he was not interested.

"Happy Customer!"


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from Danbury, CT

Recommended? Yes

Purchased? Yes


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I went there to look at a 2000 Ford Taurus Station Wagon. It had 48k miles on it, and was listed for $4,000. We tried to haggle on the price, and they took off enough money to offset most of the sales fees. Our certified mechanic took it all apart, and stated we got a fantastic deal, the engine, the suspension, everything was in fantastic condition, it even had new tires. We got a great deal, and the owner as well as all the sales people were really nice. They even stated we could bring it in for half-price work on an ATF flush, that my mechanic recommended at 50k miles. Couldnt be happier

"A Distinct Pleasure"


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from Middlebury,Ct

Recommended? Yes

Purchased? Yes


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Very pleased with the salespeople and the operation. The car was out having some cosmetic work done and I was kept informed at regular intervals. The price I paid was less than book for the vehicle. I would DEFINATELY purchase another vehicle.

"Highly Recommend!!"


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from Tucson, AZ

Recommended? Yes

Purchased? Yes


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From Arizona, I bought an 88 jeep wagoner on-line, sight unseen, from Riverside Motors. Joe and Mark provided an I-phone video tour, answered all my questions, were very professional and when I arrived to pick up the car it was everything I thought it would be! They were extremely helpful with all follow-up questions such as car registration. I highly recommend Riverside Motors, a great experience overall.

"Best Place For Used Cars!"


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from west hartford, ct

Recommended? Yes

Purchased? Yes


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Riverside Motorcars changed my thinking on used car dealerships. Great cars at great prices along with great customer service! If you are looking for straight forward people to help you buy a used car - these are your guys! No hassle - no gimmicks! Unlike some other sleazy dealerships I have been to before. Riverside stands by their inventory (which is a large variety of cars and trucks) and their word. They do good service because they want you to come back! Great people - great family business!! I cant say enough good things about it!

"Simple Quick And Helpful"


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from Windsor,CT

Recommended? Yes

Purchased? Yes


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Every person I came in contact with at this dealership was friendly and helpful. They gave me more than I expected for my trade in and hooked me up with some great accessories free of charge. They even stayed open a little after they close to help us pick the car up as soon as possible.

"A Rare Gem.....an Honest Used Car Dealer!"


User

from Waterbury, Connecticut

Recommended? Yes

Purchased? Yes


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I have now purchased two cars from Riverside. In both cases they have been true to their word and more. A relaxed, friendly atmosphere with none of the typical hard sell you get from car dealers. All things promised followed through on in a timely manner. I recommend them to all my friends, and anyone else that needs a good car at a fair price. I have a disability which they accommodated without hesitation, all the while treating me with dignity. God willing I will need another car in a few years, and I will buy it here.

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