"Delightful Buying Experience!!"
Well . . . where to begin? I didnt start out that morning to buy a truck but I had been researching and studying for a future purchase. I went along to help someone shop for a vehicle and while I waited I found my truck - pretty much front and center in the lot and waiting for me. I was happy to look at it but I wasnt planning on a test drive or a purchase. Now you have to understand that this is a small, home-town dealership and it really doesnt get any better than that. If you want slick, flashy, and glitzy - go somewhere else. If you want warm, comfortable, folksy, and trust - this is the place for you. While I was waiting, one of the office staff came out to see if I needed anything, one thing led to another, and within minutes I was cruising comfortably and quietly down one of those New England roads we love so much. I was pretty much convinced that this was the truck (a Chevy Colorado Short Bed with 4 doors) but still wasnt expecting to purchase that day. When I got back, instead of a sales pitch I was met with the very warm and genuine question: What did you think, how did you like it? My response was, "It was delightful!" And it was, hence the title of this review. It got better from there. Dave is the sales department. Once again this is a small, home-town dealership. (It seems that the location was a 30s to 50s era dealership and it has that wonderful retro feel. I hope they only celebrate it and never change it.) Dave gave me his card and offered to be available for questions, etc., any time. We were otherwise finished with the shopping that brought us there that morning and went on our way without pressure or hassles. I followed up by email with Dave later that day - yes, there is technology running in the background of all that folksy charm. I was interested in available promotions and as it happens we were in the last few hours of a particularly attractive offer. I wasnt expecting to buy that day but within minutes I was on my way, late on a Friday afternoon to see if I could take advantage of that offer and drive home in that truck. Dave was straightforward with answers to questions and in reaching the price. He and the rest of the team went to work immediately, stayed beyond quitting time, and made it happen right down to the final details and the keys to drive home. Aside from the delightful vehicle, I cant say enough about the place and the staff. Its a warm and folksy place in a world that wrongly seems to think that we are looking for slick and glitz. But what comes though in the end is the trust, I felt completely confident in the integrity of the people of McGill and would recommend them completely and unreservedly. If you want a buying experience that feels comfortable and inspires your confidence in the product, this is the place.
"Great Experience"
I worked directly with the owner and he was fantastic throughout the whole process of buying my first car. He did everything he could to help me out and I couldnt have had a quicker, better experience!
"First Time Experience."
Nice home town feeling where everyone knows your name. A great place to conduct business. Small enough to be friendly and big enough to get you the best price. Took their time when delivering my truck. Spend a good two hours reviewing everything from lights to computer console to On Star service.
"First Time Buyer At Mcgill"
04-04-2016
First time buyer at McGill and they were friendly, courteous and knowledgeable. Pricing was fair and so was the trade in. I appreciated the service.
"Thank You!"
I bought my soon to be 16 year old son his first car, a used Silverado, through David Demers at McGill Chevrolet. The process could not have been easier and my son could not be more thrilled! He will be a loyal McGill customer for life and he doesnt even have his license yet! Getting your first car is one of lifes most exciting moments. Thank you David, for making it a great experience! In a few years, Im sure he will be back for a Camaro!
"Great Buying Experience, Clean Facilities."
03-15-2016
I bought a 2016 silverado from McGill chevrolet.Dave Demers was my salesman.He got me the exact truck that I wanted.Traded in my 02 Silverado that i bought new from sean.190k ,great truck.Sean and DAVE are two of the best salesmen ,they really do treat you like family.They know the product very well.Dave answered any questions I had , and made buying from McGill a wonderful experience .I always recommend McGill Chevrolet to everyone.
"Buying A Second Truck"
buying a truck from McGill was a wonderful experience. Kind and honest and had our best in mind Would buy again, as we have in the past
"Mcgill Chevrolet"
I have been doing business with McGill Chevrolet for thirty years. I always deal with Sean, he is always available when I call me. He gives quality customer service. I would recommend his dealer ship to anyone, that would like to buy a new car.
"Mcgill Chevrolet"
I have been doing business with McGill Chevrolet for thirty years. I always deal with Sean, he is always available when I call me. He gives quality customer service. I would recommend his dealer ship to anyone, that would like to buy a new car.
"Great Dealership!!!"
What a great dealership to work with!!! I found a car online, arrived to test drive it and bought it!!! I would recommend them to all of my friends!!!
"2015 Equinox"
This is my second vehicle purchased from Mcgill in the last three months. I had purchased a car for my son for college and a new Equinox for me. Every time I have done my research I can not find anyone less expensive than Mcgill in 50 miles. Its a small dealership with the old family style feeling. I will continue to go there.
"Easy Going No Hassel Dealer. Nice People."
This is an ole neighborhood dealer type dealership with friendly people I can feel comfortable with. I was greeted by the owner and we review what I was looking for with him. Only after he spent time showing me the truck I was interest in, did the owner turn me over to the salesman. Also a very easy going person and at no time did they pressure you to make a sale. They showed me all the features the truck had and went over in detail what the price they could offer and how it came about. I sealed the deal the next day over the phone. After going to 11 dealers ships prior to McGill, it was refreshing to deal with McGill. And I got the best price at McGill also.
"The Best Beginning To End!"
We are fortunate that this dealer is in our town. We did go looking all over though too in search of the best deal and price. Well we found it in our own backyard. This was a very scary process for my husband who managed to put off replacing his 20 year old truck far too long. The salesman, mechanic and owner all made this experience dare I say, a pleasure. It took the load off me, reassuring him at every turn this was a great deal and again how lucky that it is in our town. I want to say though even if you dont live in the Town of Stonington, it is so very worth a drive and a look see.
"Great Dealership"
11-16-2015
I just purchased a new 2015 Chevy pickup truck from McGill Chevrolet. This was my third purchase from this dealership and I dont expect it to be my last. It is always a pleasant experience. Sean and his staff are wonderful to work with. . . from sales to service. I was very pleased with the purchase price and trade-in.
"Mcgill Chevrolet In Pawcatuck Ct"
11-16-2015
Iwass very happy with the people at Mcgills Shawn , Leaha, and Dave where evtremly very professional with me they treated me like a family member, and went the extraa mile to help me with my purchase of the vehicle. I would highly recommend this dealership over any others that i have dealt with before. please if you are thinking of buying a new or usedd car or truck go to Mcgill first they are awsome people, they make you feel right at home and they arent pushy like alot of other dealers.. Thank you so very Much Shawn and Dave for everything...
"Great Local Dealership"
McGills is very friendly dealership. This local hometown dealership is very nice to work with without the pressure of the well known high end dealers. The staff and owner are very friendly and helpful. They are there to help you find the car you want at the right price, without pressure to buy. Just bought a used car from them and I was very pleased. I would highly recommend McGills if you are looking for a car, new or used, and I would go back again..
"Where I Should Have Gone In The First Place."
So I found this dealer on cars.com and since it was near my home (a military base) I initially avoided it as prices near bases are always over inflated. After three weeks of driving all over CT, NY, MA, and RI and being constantly disappointed by the vehicles I saw, I decided to try a local one instead, and I am very happy I did. I kept driving to see "smoke free" cars that smelled like a cigar factory, or ones that had been crashed supposedly "earlier that day" or have a sales man ignore me and offer me silly money for my trade. Finally on the way home from yet another waste of time I decided to visit McGill Chevy and wow, what a difference. The sales man/sales department Dave was polite, respectful, and knowledgeable. He was interested in what I wanted in a vehicle, and didnt even ask about my trade until after the test drive. He took the time to explain the features of the vehicle and make sure I was comfortable before we test drove the vehicle. When we got back to the dealership, we talked about the sales price (below market value by the way:-), and then discussed my trade. Once he made a fair offer on my trade we struck a deal. The buying experience was totally relaxing, no pressure, no feeling of being taken to the cleaners ect... The atmosphere of the dealership here is very different than most, from the small size, to being greeted by name with a handshake by the owner Shawn McGill. I would highly recommend this dealer to anyone who wants a pleasant buying experience. On a side note I did have a small mechanical issue with the vehicle right after delivery. The staff was very accommodating and polite and had the car fixed quickly. They even gave me my trade to drive as a loaner car, this was a nice touch. The car purchased was a 2011 Traverse for my wife. Personally I am a life long Ford guy, and probably wont ever give up my Mustang, but I would certainly purchase another Chevy (for the wife) from this dealer again.
"Great Guys At Mcgill"
i seen a,suv online at mcgills,so i made an appointment and went the next morning,thank god for appointments.another couple was there when i walked out with Dave..they wanted to check out an ,suv....politly dave told them i had an appointment.so i checked out the other suv,not the one i came to see..and thats the one i took,im glad that they,had appointments and both,Dave and Sean were very helpful and nice young men,yes i would recormmend them ,oh by the way steve the service teck was helpful to ,he told me he worked on the vehicle and told me all that he did..so,needless to say,SEAN,DAVE,AND STEVE ,you compliment each other,so nicely,thanks for every thing,GEORGIE HUNTLEY,WESTERLY,R.I.
"What Customer Service"
10-28-2015
I Sent an e mail asking abou a Chevy truck that they had in inventory. Never receiver a response back either hey did or did not have thsi truck in inventory. Would be hard for me to go to this dealer to purchase a truck if this is the way that teir customer service responds.
"Wonderful Employess. Had A Great Experience"
10-27-2015
Im very happy that I choose this dealership to do business with. They helped me get my daughter into a beautiful car and the customer service was the best Ive ever experienced. They went above and beyond to find me the car i was looking for. We had the pleasure of having David Demers as our salesmen and I would highly recommend him to anyone wanting to purchase a car. We couldnt find the car we wanted locally and he searched high and low it for us. I plan on going back for the purchase of my next vehicle.
"Mcgill Chevrolet Outstanding Dealer"
Our 2nd purchase from McGill and they made is so easy. They obviously know their product and work very hard to please their customers. I recommend McGill Chevrolet to all prospective car buyers.
"Review Mcgill Chevrolet In Pawcatuck Ct."
This is a clean, friendly operation with personal that have great attitudes towards customers. I have used this dealership for 14 years, purchased 5 vehicles and have not had any issues with service or sales. This is a small family run business with no corporate interference. I would recommend that if you are looking for a vehicle to stop by and see Sean or Dave. Office personal could not be any better, always friendly and smiles on their faces.
"Great Local Dealership"
Easy to deal with, friendly people, no pressure. I just bought my second NEW Chevy from them.
"A Warm , Welcoming And Friendly Environment"
I wasnt planning on getting a new car until I went back home to Colorado in September. My husband was in town with me for only a couple weeks and we decided to just start looking at vehicles. Hes a Chevy guy Ive always been a Volkswagen girl We decided to stay around town and dropped by Magills. End result ...2015 Equinox LTZ. I felt so comfortable and confident with Shawn and Dave that I didnt want to wait until I got home. The entire staff was so friendly and welcoming. My salesman Dave was amazing. ..so knowledgeable and patient. I very pleased with my new vehicle. What a pleasure to do business with this dealership. Im a Chevy girl now!
"Fantastic Dealership And Wonderful Experience"
After searching for a specific pre-owned Buick model loaded with all the key features I was looking for, I found exactly what I wanted at McGill Chevrolet. Speaking with Sean assured me this was the dealership I wanted to do business with as he listened to my needs and answered all my questions. His friendliness, honesty, integrity, knowledge of the vehicle and outstanding selling price was certainly extremely important but his generous offer to even come in on a Saturday afternoon after they were closed to meet us knowing we had 5+ hours of travel to get there convinced me this is a place and person I desired to do business with. No dealership can match that level of commitment and customer service!! Upon arriving, we were warmly greeted and shown the vehicle that I ultimately agreed to purchase that very day. Because of the lengthy travel involved, Sean even made arrangements to have the car transported directly to our home for a very reasonable price. This was the best experience we ever had in purchasing a car and truly appreciate the people at this dealership. I wish I could give them higher than 5 stars as they deserve it. Many thanks Sean!
"Easy And Pleasant Experience"
Car shopping was simple and pleasant at McGill. Dave listened to what I was looking for and had a few options for me. There was no pressure, no rushing and no hassles. There was no sales pitch. And in the end I was thanked for choosing them when there are many dealers from whom to buy a car. I felt that they appreciated me as a customer.
"The Best!!!"
By Far! The best, treat you so well, in sales and service. Sean and his team are fantastic, will continue to come here, and so will my family.
"The Best Dealership I Have Done Business With"
04-06-2015
The people treat you like family and make you feel comfortable. I would go back and do business with them again considering I drive past 2 Chevy dealerships to get there. They take the time to allow me to look over the 2007 Avalanche with out any harassment of how can I help you every 5 minutes but when I did have a question Dave had an answer quickly.
"Great Home Town Service"
04-06-2015
We have been dealing with McGill Chevrolet for thirty years. We would recommend the dealership to any who way looking for a vehicle. Its nice to go to dealership that takes the time to help you get what you want, for a good price. Sean McGill learned well from his grandfather, and has carried on a family business well.
"Stress Free Purchase!!"
04-06-2015
I was very pleased with the friendly and down to earth sales team at McGill. Even though we purchased a used vehicle, we were treated like we were buying the most expensive car on the lot! I couldnt be happier with the service. Dave was very friendly and made sure to take the time to explain all of the features on our new vehicle. I think that the kicker for me was the genuine appreciation for our business. I truly believe I will be a return customer in the future. Thank you for the only stress free car buying experience Ive ever had! Oh, by the way...we love our "new" car!!
"Honest, Knowledgeable, Stand By Vehicles"
03-02-2015
I contacted this dealership when we were expanding from a family of 5 to 6. I hated my minivan and wanted a SUV that had 4WD with 3 rows and lots of truck space. So our best option was a Suburban. We were working on a budget to say the least. The van that we had to trade in was purchased new and we owed more than what it was worth. I had a defeated feeling before I even spoke with the salesman over the phone after having visited several dealerships who told us they couldnt get us into a better vehicle. I was pleasantly surprised to say the least. David was our salesman and he was upfront and honest. He took the time to listen to our situation. He never tried to push me into another vehicle or discourage us that we would have to take a huge hit on the van. I wanted to look at a 2004 Suburban but also needed to make sure that I wouldnt be wasting my time before driving down with 3 (1/2) kids. He was patient, honest, friendly and never condescending or pushy. I went down without my husband and test drove the vehicle. You ladies know this can be a recipe for being talked down to or blown off. He was extremely respectful and his information was the same as he has given me in our previous phone call. He worked with me to trade in my horrible van and move into a safer vehicle for my family. He took the time to go through the car and show me the electronics, seats, and mechanics. I didnt get this treatment when I purchased my van brand new from a different dealership. He treated me as if I was buying a brand new car even though I most likely purchased to oldest on the lot. When we picked up our new (used) car we noticed it was making a noise on the way home. McGill stood by their sale and when they realized the car needed a new transmission they had it rebuilt even though our vehicle was outside the range of being covered by a warranty. We were even supplied with a loaner while the work was being completed. They have remained available to us with any concerns. This is not your typical dealership! You will not find more genuine people who truly want to sell you the right vehicle for you at a price that works for you. We will be going back to McGill when we need our next vehicle.
"Great Experience"
03-02-2015
Just made my fourth new car purchase from McGill. Both Sean and Dave are extremely knowledgeable and very accommodative. I knew just what I wanted and they had just the perfect car on the lot to meet my needs and Sean and I quickly agreed to a price and the car was ready for me to pick up just a few hours later. Dave walked me through all the bells and whistles when I came to pick the car up - if only I remember them all! All-in-all, a great experience and why I always come back to McGill. As to service, I have had my cars serviced at McGill since we moved here ten years ago. They do a great job.
"Great Buying Experience"
02-05-2015
After researching vehicles for a week I was ready to buy. My internet research found what looked like an excellent previously owned SUV for sale at McGill. My wife and I went to see the car, and it was everything that was advertised and then some. The facility has a friendly home town feel, and I was very impressed with the vintage pick-up truck and 55 Chevy in the showroom - they alone are worth the visit :). Dave - the sales department - met us and was very knowledgeable about his product, but not at all pushy. We experienced a very friendly and comfortable sales experience, it was almost like buying from a member of the family. Ill look here first next time.
"26 Years A Customer"
01-19-2015
I was Seans very first sale 26 years ago and have continued as a loyal customer ever since. I have always found Sean and his staff to be friendly, knowledgeable, and honorable. I would recommend this dealership to anyone looking to purchase a new or used vehicle.
"Great Service At Mcgill, And Fair Prices"
01-19-2015
McGill has great service, fair prices, and nice waiting room. What more could you ask for? OK, there are very competent and friendly people working there. That is where I go when my Silverado needs attention.
"Last Month, Last Day Of 2014"
01-06-2015
Walked into the showroom to inquire about an SUV I saw on the lot. Was not even thinking about purchasing at this time. Dave, the salesman took me outside and explained all the features to me and answered all my many question. A few days later my husband and I took the SUV for a test ride and two days later I am now the proud, new owner. This was a nice experience and I didnt get the pressure that I have gotten from some dealerships.
"Stress Free Experience"
01-06-2015
Been to all the large dealerships in this area. None can compete with this dealer. Salesman was very polite,respectful and considerate of our needs and budget. Should have gone there a lot sooner than we did.
"Second Purchase And Excellent Experience"
11-20-2014
We just bought out second truck from Mcgill last week. Our first experience buying a Chevy Tahoe was so awesome that we just had to go back for another vehicle when we were ready to trade in our other vehicle. Between the salesman and the owner, the two went above and beyond to find a vehicle to meet all our needs and fit our budget. They found us the perfect truck and even came in under budget, which is unheard of at most dealerships. This dealership has fair and honest prices and really made us happy. Would definetly recommend Mcgill Chevrolet!
"Another New Car"
09-20-2014
This is the 5th new car I have bought from this dealership. Never go anyplace else
"Great Service"
09-20-2014
John is wonderful! He always explains the repairs needed in detail. Why it is important and how much it will cost. We have found they workmanship to be top notch.
"Never Thought I Could"
09-20-2014
Walked in to check out a truck I saw on line never thinking that I would or could be approved for a loan the owner Sean came right out gave me the whole background on the truck went inside grabbed the keys threw them to me and said take it for a ride I fell in love with it especially after having my nephew check it out. There were a few things I thought should be fixed they worked with me and came back with an approval by that same evening! The staff was awesome and I have already started to send people to them because they treated me so well. I totally will be going back to them!
"Mcgill"
08-25-2014
Good people, good work, nice facilities, and I would definitely go back.
"Excellent Customer Service. Very Pleasant."
08-19-2014
Today I purchased a used 2009 chevy impala from mgill chevrolet. I was very happy with the customer service i got from mdave and sean. A few years ago i bought a used saturn there. not very expensive. but when I had to have it serviced I was treated like i bought a brand new car. the service was so good i wanted to go back there when i wanted another car. Even though it was a few years ago. sean remembered me he even remembered the car i bought and the color of it. he made me feel very welcome. Dave the salesman was extremely helpful and very pleasant, he also made me feel welcome there. he was very helpful with making phone calls and doing things on the computer. i am very pleased with the car i bought today. and when i need another car in the future i will be going to Mcgill chevrolet to get it. also the nshowroom is very comfortable. nice and clean. Sean and Dave made me feel welcome and treated me as one would a friend. All inn all, a very pleasant and enjoyable experience.
"Best Service Oriented Dealership"
08-06-2014
I purchases my last two vehicles (newest one last week!) from McGill Chevrolet and my wife is purchasing one next week, as our family is expanding and we need more room. It is hassle free, and the kindness does not stop with the purchase. I have never experienced a more sincerely service oriented facility. I could not be happier with the purchases, the service, and the attention to detail.
"Great Experience"
08-06-2014
Sean and Dave were both extremely helpful (and understanding!) during the entire process. They were forthright and honest and made our decision an easy one. Thanks again!
"Mcgill Chevrolet Easiest Enjoyable Purchase Ever"
07-16-2014
My husband & I just purchases a 2014 Impala LTZ from McGill Chevroltet in Pawcatuck CT. Best deal in town. Small dealership, Huge great way of doing business. David our salesman, Sean manager both knowledgeable, helpful & friendly. They took care of every aspect from tracking down current incentives, locating desired color out of state & having it here in 2 days, arranged least exspensive financing, contacted our insurance company & even getting car registered in FL. Certainly our easiest purchase ever? Give um a chance to please you too! 6/30/14
"Great Service"
07-02-2014
I have never had a bad experience at McGills. My family has purchased 4 vehicles so far and my next pickup will be purchased there.
"2014 Equinox"
07-02-2014
The owner and Mr. Deemers, the salesman, made this experience easy. They quickly homed in on what we wanted and supplied us with a new vehicle that fit the bill. Excellent service all around.
"New 2014 Silverado 1500 5.3lt,4x4 Double Cap"
05-30-2014
This was my best new vehical buying expereance ever. The sales person that I delt with was very knowable of the truck,helpful,pleasant ,personable and easy to deal with as was the owner of the dealership.The purchases of my new truck from the time I entered the dealership, test drove, and agreed on the final price was less than two hours.I would also like to say that agreeing on the final price was made easy by the owner ,his selling price offered was higher than I wanted to spend.In return,he said to me what would it take to make this sale so I counteroffered and he accepted. Great people at McGill Chevrolet.
"Friendly, Trustworthy, Helpful."
05-14-2014
I started with a friendly response from Sean McGill after I inquired about a car I saw online. He was very upfront with all the information that I needed. . From our conversations during the week , until the moment I picked up the car I felt that I was talking to a person I could trust. I would highly recommend purchasing a car from Sean. Thank you Sean