McGee Buick GMC in Charlton, MA

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"Great Team At Mcgee"


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from Gardner mass

Recommended? Yes

Purchased? Yes


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Texted in and said I was looking at a 2014 chevy Silverado they got right back to me and I went in on Sunday and the great sales team got my deal done now Im the proud owner of a chevy Silverado

"They Are Not Patriot Anymore!!"


User

from Spencer ma

Recommended? Yes

Purchased? Yes


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First, let me say that I have helped 4 family members buy new cars in the last year, so I have some experience in getting good deals. Every time I was looking, I would get a quote from the previous dealership when it was Patriot and their prices were always way higher from all the other dealerships I spoke with. Well, my grandfather was looking to buy a new car and since they had the one he wanted (options and stuff) I decided to give them one more shot since they are under new ownership (McGee) and I must say I am so glad I tried them one more time!! They were awesome! They were willing to work with me and I was able to get my grandfather a really good deal, everyone there was really nice and helpful and the process was fast, we were in and out and picked up the new car the next morning. If you’re looking for a vehicle be sure to check them, you won’t be disappointed with the new ownership!

"Used Car Purchase"


User

from Shrewsbury, MA

Recommended? Yes

Purchased? Yes


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Dan Curboy and the Patriot team made purchasing my new Yukon a breeze. Dan is a knowledgeable sales person who helped us find the right vehicle. He was polite and answered all our questions. The team handled all of our paperwork! I would strongly recommend visiting Patriot GMC if you are looking for a used or new car Thanks to all.

"By Mark"


User

from woodstock ct

Recommended? No

Purchased? Yes


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worst experience ever buying a car. would not recommend this dealership.

"Good Dealer Experience"


User

from Brookfield, MA

Recommended? Yes

Purchased? Yes


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Was looking for a used Malibu and went to several dealer before Patriot. I heard a commercial on the radio and decided to look at their website. They had a very nice Malibu, so I went down to look at it. After a test drive I decided I would see what type of deal they would give. The price on the 2013 Malibu was $50.00 less than a large Chevy dealer in Auburn had for a 2011 with 3 times the miles. They also gave me 2 times the amount on my trade in. I was out of the dealership within a couple hours with a new vehicle.

"Great Service, Pleasant Staff And Happy Customers"


User

from Oxford, MA

Recommended? Yes

Purchased? Yes


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Found Dan Curboy and staff pleasant to deal with and willing to deal. All reasonable expectations were met and drove away the same day with our new 2015 GMC Acadia Thank you Tom & Kathy

"Cassie, Chris, Kevin & Patrick Were Great!!"


User

from Willseyville, NY

Recommended? Yes

Purchased? Yes


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I came from NY to buy from Patriot. Cassie, Chris & Kevin were great through the whole experience. And to even get my 14 year old daughter have fun buying a truck now that takes some work! Everyone was wonderful to us and thats why we didnt buy a truck in NY. Thank you so much for a wonderful experience.

"Excellent Service!"


Heather Simard

from Brimfield, M

Recommended? Yes

Purchased? Yes

12-05-2014


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Patriot in Charlton made me so happy tonight! My car broke down last week and was not worth being fixed and I really needed a car. With it being so close to the holidays I was concerned that I wouldnt be able to get a car right away. I called Patric Saad, the floor manager, this afternoon and made an appointment for tonight with Dan Curboy. Patric took some information from me over the phone and my name was already in the system when we sat down with Dan. My husband and I sat down with Dan, I got the exact car I wanted, did not have to come up with any cash and drove home in my new car!!! Dan spent a lot of time with me, we went for a test drive, he showed me and set up my onstar and bluetooth. Set up some stations on my radio and showed me where all the bells and whistles were and what they do. I cant say how happy I was when he said to get your plate off of your car which was not on the premises as it does not run, my husband went and got my plate, because Dan said you can drive your car home tonight! He also put gas in my car! Paulette, the business manager was awesome too. She explained all of the paperwork, said they will do all the running around for the insurance and change of registration and explained the different warranty packages, which we did purchase one. Thank You so much and I will recommend you to anyone. No pressure, just very nice and helpful to exactly what I wanted.

Response from McGee Buick GMC:

Lynne - Thank you so much for your kind words. We are glad to hear that you had such a wonderful experience here at Patriot Buick GMC and hope that you continue to enjoy your new Impala. It is great to hear that Dan, Patric, and Paulette were able to assit in your new car buying experience and took such great care of you. If there is anything we can do to assist you in the future please do not hesitate to contact us.

"Great Service"


Heather Simard

from Woodstock Valley, CT

Recommended? Yes

Purchased? Yes

10-01-2014


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The service department were prompt, efficient, and professional. I was taken care of immediately. The entire experience was very pleasant.

Response from McGee Buick GMC:

Thank You for the 5 star rating and positive feedback regarding your service experience here at Patriot Buick GMC!

"Service"


Heather Simard

from Charlton, MA

Recommended? Yes

Purchased? No

07-07-2014


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The service department at Patriot has been excellent with customer satisfaction as well as quality of the service provided their primary focus. I have been going to them for over 5 years and the few times I have had an issue, either with the Patriot service or the GM car they have unequivocally always made the issue right for me. I may buy the car somewhere else but the service will always be at Patriot.

Response from McGee Buick GMC:

This feedback is awesome! I am so glad we were able to give you such a great experience during your last 5 years of service. We look forward to seeing you at your next service visit.

"Service"


Heather Simard

from Webster

Recommended? Yes

Purchased? Yes

05-22-2014


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I really love going here for service. I have yet to leave disappointed. Great job to service staff...

Response from McGee Buick GMC:

We appreciate the positive feedback! I am glad to you are always completely satisfied with your experiences at Patriot Buick GMC. We hope to see you back again.

"Great To Do Business With"


Heather Simard

from Sturbridge MA

Recommended? Yes

Purchased? Yes

03-05-2014


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Love my new GMC, I cannot say enough good things about Patriot and Brian OKeefe! There was no stress involved in purchasing my new vehicle, they made it very easy to do business with. Thanks to Brian for going over ALL the new features that my new vehicle has. It was a lot of fun. I would recommend Patriot to all my friends and family, stop in and see Brian!

Response from McGee Buick GMC:

Thank you so much for the awesome feedback! I am so glad to hear that you had such a great experience here at Patriot Buick GMC during your new vehicle purchase. We hope to see you back for your first service visit. Congrats on your new vehicle!!

"Great Service"


Heather Simard

from Sturbridge ma 01566

Recommended? Yes

Purchased? Yes

11-14-2013


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Great Service , on time , proffesionaly done very satisfied Norm Cloutier 2013 1500 gmc

Response from McGee Buick GMC:

Thank you so much for the awesome feedback! I am so glad to hear you had a completely satisfied experience during your service visit. We hope to see you back for your next visit.

"Service Department Going The Extra Mile"


Heather Simard

from Charlton, MA

Recommended? Yes

Purchased? No

10-18-2013


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My truck would not start and I had to have it towed to Patriot. The error codes were all erased so they had nothing to start with. They got it started but wanted to keep it overnight to check in the morning. An error code popped up and they fixed the problem correctly. I was very pleased that they wanted to double check the next day and fix the problem once and for all. They also arranged a rental for me with pickup and drop off service(very helpful).

Response from McGee Buick GMC:

We are so glad to hear that your experience here at Patriot Buick GMC was excellent! It is our goal to provide a truly exceptional experience for our customers. We are so pleased that you feel this way. We hope you will continue to service with us!

"Service"


Heather Simard

from Southbridge, MA

Recommended? Yes

Purchased? Yes

05-02-2013


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Vehicle was brought in for it 30,000 mile service maintenance. Research was done to see what was required for service on my Lincoln and was thoroughly done according to the manual. Will be bringing vehicle back for all future vehicle maintenance along with my other vehicle which was purchased from another dealer.

Response from McGee Buick GMC:

Thanks so much for the feedback! It is our goal to provide a truly exceptional experience for our customers. We are so pleased that you feel this way and continue to service with us!

"Good Service"


Heather Simard

from North Oxford, MA

Recommended? Yes

Purchased? No

04-10-2013


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Got me a appointment on my time and was friendly and courteous

Response from McGee Buick GMC:

Thank You for your feedback! It it our goal to provide a truly exceptional experience!

"Service Pm"


Heather Simard

from Sutton Ma.

Recommended? Yes

Purchased? Yes

04-10-2013


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I brought my vehicle in for service and while waiting I was brousing the car lot when approched by sales rep. which is fine BUT they need to understand what my visit was for and to ease up on the sales pressure.

Response from McGee Buick GMC:

Thank you so much for the feedback!

"Why The 100% Markup?"


Heather Simard

from Southbridge, MA

Recommended? Yes

Purchased? Yes

03-29-2013


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Its funny how every time I bring my truck in for service mechanics always find one or two burnt out light bulbs. Normally this is not a problem as I can take my truck home and replace them myself. Unfortunately yesterday was inspection day and I had to have the dealer replace them or face a failed inspection. During the process of replacing one of the break light bulbs, the plastic scrw clips which hold the light in place apparently broke off causing me to have to pay for a brand new tail light assembly. Not something I was expecting but I get it, stuff like this happens to a 7 year-old truck. What I dont get is they charged me a price that is marked up 100%. I could have gotten that same light (OEM) on line for 70-80 dollars while they charged me more than double that. They do provide quality repair service but prices on parts are ridiculous.

Response from McGee Buick GMC:

Martin, Thank You for taking the time and writing this review. Im glad to hear that our service department here at Patriot Buick GMC is so helpful. I apprecaite your feedback and will definalty take this into consideration and pass it along to our sevice department. We highly value customer service and do our best to provide a truly exceptional experience for each and every customer. If you have any further questions or concerns please do not hesitate to contact us!

"Excellent Service"


Michelle East-Krull

from sutton, ma

Recommended? Yes

Purchased? Yes

03-23-2013


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I was completely satisfied with my recent experience at Patriot. Mickey and his staff were knowledgeable, timely and great to interact with.

Response from McGee Buick GMC:

Thank you so much for your kind words, I am glad to hear that our service team was so friendly and helpful during your visit!

"Experience"


User

from Brimfield, MA

Recommended? Yes

Purchased? Yes


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Good overall experience with a very efficient purchasing process.

"Excellent Service"


User

from Warren,MA

Recommended? Yes

Purchased? Yes


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Excellent service was received and warranty work performed in a timely manner. Thanks

"Intermittent Service Problem"


User

from Southbridge, MA

Recommended? Yes

Purchased? Yes


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I am offering my sincere congratulations to Nuno Reis and the service department at Patriot Buick, GMC. Had an intermittent problem with a used vehicle I had purchased and it seemed that everytime I brought the car for servicing the problem would not occur. Well, we finally were able to view the problem as it began to occur. Nuno and I went for a ride and within a minute had diagnosed the problem which had cause my wife much anxiety. Got the car back, took a trip to Maine and everything worked flawlessly. Was even able to get 26+ MPG with the vehcile (superseded the Federal mileage claims). Very pleased with the service, repairs and yes, even listening to Jim Shaugnessy for reccommending my purchasing the vehicle I did. Patriot will now be servicing both my vehicles in the future.

"Not An Accurate Listing"


User

from Shrewsbury, MA

Recommended? Yes

Purchased? No


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Drove 20 miles on the strength of a car listing which turned out to be inaccurate as the car was not as described (right model, wrong level of features). My bad, I should have made sure I guess, but is was obviously not as advertised. Too bad as the people were nice, the test drive showed we had picked the right car, but the equipment package was wrong and I would have made the deal on the spot if it had been the right level of car. just a mistake I guess. But a 40 mile drive and a couple hours wasted.

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