"Always Helpful"
I like to be greeted on arrival and the do a great job of taking me in.
"Amazing Service Department"
They didnt question my issues and kept looking until they found the problem, which was not easy. They are The Best.
"Replace Fuel Pump"
Excellent Service; The work was done correct. Staff Friendly. Prompt Response. Loaner car was provided while the car was in the shop. Free Car Wash. Overall very happy.
"Marcus Allen"
always good service without scott i MAY go to another place
"Dr Michael Brand"
Hands down the best dealer in town.I drive from Santa Monica to Pasadena to acquire my autos. Thats how good this dealership is! Everyone I dealt with during my purchase was friendly and knowledgeable. The entire experience was enjoyable and stress free. This is why I am a repeat customer of Rusnak Pasadena.
"Review"
I would recommend Rusnak Porsche for a new vehicle or repairs with hesitation.
"2017 Porsche Macan Purchase"
Sales Consultant Ron Coxsom was professional and very understanding of what I was looking for. He did a great job in obtaining the perfect car for me. Couldnt be happier! This was my second purchase of a Porsche from Ron at Rusnak Pasadena.
"Purchasing A Porsche Cayman"
For my buddy David Illya who works at the Rusnak Porsche of Pasadena was able to work with me on purchasing my Porsche Cayman, did a wonderful job and was able to work with my budget on this purchase. He gave me a deal which I couldnt refuse and as compared to other dealerships, worked harder to get me this deal. I would recommend David to anyone who is looking for a Porsche, good person, great dealership selling great cars with great deals. You cant ask for anything else. Thank you and Happy New Year!
"2017 Macan Gts"
Beautiful showroom, very efficient salespeople - nice experience
"Nice Msrp And Service"
Stephin Rumph is the one of the best sales i hv ever meet. Professional and patient. Gave me a very good price.
"Great Long Distance Purchase"
great internet sales rep, easy transaction, great deal
"New Purchase Of 718 Boxster"
Larry Wu was both very patient and helpful throughout the decision and build process. He also made certain to keep me up-to-date on the delivery; very efficient on day of delivery as well.
"Thank You Rusnak!"
From the purchasing process to the attention to detail within the service department, I always am left with a positive experience.
"Retired Los Angeles County Superior Court Judge"
scott rosenblum is always great. best I ever had!!!!
"Amazing Service Experieince At Risnak Pasdena"
Chloe was very professional and she went out pf her way to make all the clients happy and i was able to see that while io was there. To be honest im glad there is a woman there to help other woman makes us feel special.
"Garo Mardirosian"
I had a very pleasant buying experience at Rusnak Pasadena Porsche. The sales team, Fred, Jason and Allen were very helpful and they made my buying experience very smooth. Thanks to Ronnie, I was in and out of finance in less than 20 minutes.
"Service Repair - Front Brakes"
Robert is thorough and efficient. A pleasure to deal with.
"Scott Provided Amazing Customer Service!!"
Scott provided amazing customer service!! Service was performed quickly and I was not waiting around when I picked it up. Rusnak Porsche in Pasadena will be the only ones servicing my GT3 moving forward.
"Customer"
Im giving the highest possible rating for the service at Rusnak Porche Dealership. I arrived for my scheduled service appointment 1 1/2 hrs. early and was taken care of immediately. I have nothing but praise for the personnel in the service department!
"Reginald Mcdowell"
Everything was great, except that upon pick-up the tires were over inflated. I picked up the car and drove about 5 miles and while driving I just happened to check the tire inflation monitor, and noted that the front tires were at 55 lbs. I called Rusnak service right away and the service tech said that was too much and asked me to bring the car back. So I turned around and came back. By the time I got back to Rusnak the tire pressure was 58 lbs in the front. This was an inconvenience and should have been double checked. Thank you, Reginald McDowell
"Best Experience"
Returning customer, will go back at any chance. Amazing and knowledgeable staff...
"Rusnak Porsche Pasadena"
Mike Barcelona provided a very personal service to my husband and me. He provided us information about the problems, if any, and what needed to be done.
"Excellent Purchasing Experience."
All of the people at Rusnak Pasadena Porsche created a truly amazing amazing and smooth experience. The Cayman is an truly exceptional car as was the experience at Rusnak Pasadena Porsche.
"Mrs Regan"
I was very happy the way I was treated at the service department.
"Purchase Of 911"
Everyone was wonderful and very accommodating. I had a good experience and would recommend the dealership to another buyer.
"Rusnak-porsche, Pasadena, Ca"
I purchased my slightly used 2016 Targa 4GTS over the phone from Henrik Voskanian and Mark Umutyan. They made everything easy, handled the delivery, and I just received it today.
"Excellent!"
Buying a car could be such smooth and joyful! This is because the excellence service from Jason Ka at Rusnak Porsche of Pasadena, California. I was suggested by a friend to take a look Porsche Macan. At the next day of I made a request online, Jason called me, and he invited us to take a test drive. After we spoke to Jason and made the test drive, we not only wanted to buy a Macan, but also wanted to buy it from him at Rusnak Porsche. His honesty, and willing to help attitude changed our view about buying a car. We have a complete different experience we never had before. At the end, we made the deposit. This was at the middle of March. Last weekend, we finally got our Macan S. Although we got a surprise about $500 price increase for a 5 years Porsche Prepaid Maintenance Plan begin at April 1 (we understand it is not his fault, but Porsche North America), the delivery process is quick and smooth because Jason fully prepared everything he could before we came. We are enjoying our 2017 Macan S. If we want to buy another Porsche, we definitely first go to Rusnak Porsche at Pasadena. We give him five stars.
"Another Great Experience At Rusnak"
This is the 3rd car purchase from Rusnak. We purchased our first car in 1999 - Mercedes, then purchased a Porsche in 2006. Our experience this time was because we had a fantastic sales person looking after us - Ricky Williams.
"Great Job Rusnak Porsche Of Pasadena"
I bought the car for my daughter and I looked for a dealership to watch over her like I was there...They did just that.
"Service Review"
Prompt, accurate, efficient. We return with confidence in the staff and its attention to the problem and getting back on the road.
"Chairman & Ceo / Executive Producer"
Scott in Service is consistently excellent. John is an excellent Service Manager, and Mark is an exceptional GM. *** I dislike the Terms of Service below, and do NOT agree. My reply is solely for the benefit of the Dealersip, and I will not participate in further feedback if it is subject to such over-lawyered and overarching terms that exceed the intent of the responding customer.
"Stephen Rumph"
Stephen Rumph was a pleasure to work with. Came away with a good deal from a great person.
"Cayman"
Feel very happy to have gone to Rusnak/Pasadena , Jason Ka was very patient, knowledgeable and helpful. His enthusiasm with the cars is contagious. I am extremely happy with my purchase and will definetly return and recommmend you guys.
"Excellent Experience"
Ive been using Rusnak/Pasadena Porsche since 2005 to take care of a 2004 Boxster S, 2012 911 S and a 2013 Cayenne S. Overall terrific experience. Mike Barcelona (customer service) is professional, knowledgable and courteous.
"1997 993 Turbo Repairs"
Repairs included cylinder head gaskets, valve covers, major service, clutch/pressure plate & release bearing, heat exchange hose and belt and brake switch relay. Very satisfied with results, professionalism and courtesy!!!!
"Doctor"
Good, easy buying experience. I called the dealership at 8:30 pm and the salesperson actually gave me a quote over the phone, which was better than any other deal I had received from 2 other dealers after hours of going back and forth with the sales manager. I walked in the next day, test drove the car, did the paperwork and was out of there with a great deal.
"Friendly Staff At Rusnak Porsche Pasadena"
I like taking my car to Rusnak Porsche Pasadena because of the friendly staff and convenient location to me. The service waiting area could be a little bigger though.
"Great Customer Serivce - Ask For Mike B."
My Service Technician, Mike Barcelona is the best!!! He was attentive, explained the necessary and recommended repairs. His knowledge of my car as well as any Porsche on the lot was amazing.
"Servise At Rusnak/pasadena Porsche"
Mike was very helpful! Got the service I needed. The loaner car was great!
"Rusnak Porsche Purchase"
Very professional service, and our sales man Jason Ka was very nice and patient. The purchasing process was very fast and smooth.
""repair Of Front End Noise""
"Repair of front end noise" Front end noise on my 911 S required professional technicians to address and resolve the issue. While it took a few days to order a steering column from Germany and finalize the repair I was kept informed of the status and provided with a new loaner 911. I appreciated that Mr. Scott Rosenblum did a very good job of keeping me in the loop and addressing my concerns.
"Very Good Buying Experience"
Very good experience... Easy negotiation; finance dept offered the normal additional coverages but did not pressure me; clean facilities & professional staff.
"Controller"
Mike Barcelona is a great Service Rep. I like him.
"Porsche Service"
Mike Barcelona is the best. You should pay him more.
"Review Of Rusnak/pasadena Porsche"
Mike has always been an excellent service person. The overall feel at Rusnak is extremely friendly and helpful by all.
"Business Man"
Since 2003 I have purchased five Porsches from Rusnak Porsche In those 13 years warranty or not they have done all the work on them. They have great facilities and knowledge about the Porsches and I would recommend them to anyone. .
"Excellent Service"
brought my 2012 Panamera S for some warranty work, Rusnak Provided me a excellent Service, staff was friendly. Vehicle was done on time.
"Service Review"
Great service from my service advisor Scott Rosenblum. All items repaired as described. Had the oil changed and the headlight repaired.
"Survey For Auto Service"
07-30-2015
Overall is very good for service, process, repair, and facilities.
"Shopping For A Car."
07-20-2015
overall experience of my visit was excellent. i hope ill have the same experience with there service dept.
