"Customer Service"
The customer service was excellent. One of the cars we requested to see at first we couldnt find it, then the battery wouldnt start, then it was out of gas. We had to wait for quite a while before we could test drive it. Wish they would take you on a longer test drive to get a better feel of the car. Although we didnt buy a vehicle here, overall everyone was nice and would go back to see them.
"Not Meant For Self Employed Buyers"
They have great prices which is what caught my attention. I normally pass on Mitsubishi products, but I figured I would give them a try after seeing their discounts. Everything was going fine until they realized I was self employed. Apparently they have the only banks in the world that dont accept bank statements as proof of income....
"Great Experience"
The overall experience was great. Matthew was our sales person and I ended up buying the mazda 3. He was very helpful and kind. Would purchase from this dealership again for sure.
"To Lazy To Go Take A Picture."
I asked for true pictures of the actual truck before I drove 30 miles to see it. The guy I was working with, Zach, did not have the time to go snap some pictures. All that I could see was a stock photo of a brand new truck that was not even the same color. I also asked for an out the door price, but he could not give that to me because he did not know the tax rate in my city which is 8%. All he had to do was ask.
"Sales Pearson "
Zach was amazing sales Pearson would recommend him to our friends and family
"Very Responsive ,non Judgemental And Professional"
Supreme professional and cool to deal with Would be hard to find a better place to buy a used car.
"Quality Service"
I was helped by Andrew Stallings, Amir Ghadiri, and Ella Alvidrez. Andrew helped find me the car that I was looking for, Amir gave me valuable insight about the car that I was looking to get, and Ella helped me to understand about how the whole financial process worked (Ive never bought a car before.). Even though I was mainly there for information, they were very patient and pleasant to talk to. I am definitely planning on buying my first car here!
"J K Stone Inc"
good service and nice smile always, this dealer has good invintory, and more use card selection .
"Great Service"
Well, I bought my car two years ago, and it was great. If i need to buy a car next time, i will still come here. Two thumbs!
"5 Cars & Counting"
I bought a car here for myself in 2007, then in 2009 I bought one for my wife. In 2012, I bought one for my son, then in 2013 I bought one for my daughter. Just recently I bought another one for myself. I guess my wife is next in line. I have also referred both of my sisters here and a couple of friends. They all came back to thank me. Auto Gallery is the easiest and most stress-free dealership in all of California. Period. No pressure; no games; no gimmicks.
"What More Can I Say?"
Just purchased a car here and had a fantastic experience. Went here because they kept popping up while searching for different cars (using a "500 mile radius"). Staff was accommodating and friendly. All the cars I test drove were super-clean and seemed to be of top quality. After test driving several cars, finally made up my mind and went inside for the financing. The finance people were prompt and efficient. Even got a fair price for my trade-in. What more can I say?
"Great Assistance!"
By far the easiest car buying experience Ive ever had. The sales staff all work together. What I liked best is they dont actually "sell" you a car like they do on other car lots. Instead, they "assist" you in finding the perfect car for you and your needs. Highly trained staff. And they all seem to actually enjoy what they do. Cant say enough about them!
"Second To None!"
My 2014 Kia Sorento is the second car Ive purchased from Auto Gallery. Both times went really smooth. I see no reason to go anywhere else since they always seem to have the lowest prices around. Thank you Jose, Roy, Larry, Ella and Hamid! Your customer service is second to none. Keep up the great work!
"Recommend!"
The 2013 Ford E-250 cargo van I purchased here was the lowest priced 2013 E-250 (with less than 20,000 miles) across the nation! Looks brand new and its still under full factory warranty. I could have purchased one for about $1,000.00 more had I traveled over 2,000 miles for it, but it had more mileage. So why bother? Everyone at Auto Gallery was friendly, fair and knowledgeable. The deal was done in less than an hour. I would send my own mother here to buy a car. Ill definitely be back. Thank you Andrew, Jose, Ella and Larry! Recommend, recommend, recommend!
"Tremendous Experience!!!!!!!"
Just a fantastic experience, everybody was so friendly and helpful. I went there on Saturday night after spending all of Friday and Saturday looking and i seen the dealership off of the freeway i wasnt planning on stopping at first but I am glad i did at first i spoke with Jerry and he ask what i was looking for so i told him a nice size family car that gets decent gas mileage he took me towards the Nissan Altimas and Kia Optimas i took one of each for a drive and i told him i wanted to think on it over night to make sure get my mind set on the right one and if i could come back tomorrow (Sunday), He was like yeah of course you can but I wont be here tomorrow so thats when he introduced me to Roy another sales man i made a appointment for the next day for around noon. The day i came in which was Sunday i talked to Roy and drove the Optima one more time then made my decision that was the car i wanted, After that i talked to Tony a sales manager and he asked me a few questions then i filled out a credit application, within about 25 minutes Ella the finance manager came back with a amazing interest rate and a perfect monthly payment that fits my budget. I wish i would have went there first because they made me a proud owner of a 2013 Kia Optima. The best car buying experience i have ever had. I totally recommend this place!!!!
"New To Ca"
We came in on a Sunday Morning before they even opened and Roy came to help us before he could even sign in for work. Through out the entire time it took us to purchase our vehicle Roy very helpful, courtious and professional. We picked out 2 vans to test drive and then made our choice. Larry in finance was also helpful and friendly. Over all we couldnt have asked for a better experience. Everyone was patient and friendly.
"Easy Purchase"
Came here last weekend to look at a car. Ended up buying a beautiful Mazda3 and traded in my clunker lol. The entire process took less than 3 hours, and I test drove several cars. The salesperson was very patient. This is one dealership that really is dedicated to customer satisfaction. No doubt about it!!! I hope I dont have to buy a car in the near future, but if I do Ill know where to start.
"These Guys Rock!!!"
Ive bought alot of cars in my days, but never had such a pleasant experience as I did at Auto Gallery. Got a steal of a deal on a late model Ford Mustang with very low mileage. Thanks to the sales team and everyone at Auto Gallery. You guys rock!
"Great Experience"
Huge selection of quality pre-owned vehicles, friendly and helpful sales staff, and an energetic and tenacious finance team. What more can I say? If there is such a thing as a perfect car buying experience, this is it. Great job Auto Gallery. Ill be sending many customers your way.
"Horrible Attitude!"
Coming from Fontana after asking the salesperson about the condition of the vehicle and actually being told the vehicle I was looking at was a 9.5 out of 10, I found that the vehicle looked like it was parked for a very long time with the windows down. The bumper was scratched deep in the paint, the interior looked extremely worn for a 17,000 mile car and it had a engine light appear on the dash during my test drive. All in all, this was a horrible experience which led me to buy from another dealer. Oh and they were very cryptic about the final price and the best rate they can offer. I got a bad feeling from dealing with the manager directly. There was nothing specific to tell but an uneasy feeling that I was getting screwed. Anyways, much luck on your search for a good car, just keep my thoughts in mind.
"Fair Pricing"
We diligently searched online for the lowest priced vehicles and found that Auto Gallery consistently had the best prices around. On Cars.com they had the best price for the two models we were shopping for within "All Miles" (there was one car that had a lower price, but when we checked the Carfax we found that it was "Salvage" - Yikes!). We called them before heading down there to make sure we werent being duped into a "bait-and-switch" scam. Now, my negotiating skills arent as good as some, so we were pleasantly surprised to find that they dont negotiate. They "put their best price forward" we were told. Finally! A dealership where everyone gets the same price! The last car we bought, we kind of felt cheated, knowing that someone with better negotiating skills would have gotten a better deal. But not at Auto Gallery. We test drove both cars and the salesperson answered all of our questions. Then we told him we wanted to talk about it. He told us where we could find him when we were ready. After about 15 minutes we had agreed on a car and in about hour we were on our way home - happy owners of a 2013 Kia Optima. Everyone - Ella, Larry, Hamid, and all of the sales staff - at Auto Gallery was very pleasant and seemed genuinely friendly. Thank you, Auto Gallery, for making our car-buying a pleasant experience!
"Great Experience!"
I read hundreds of online reviews before I began shopping. Overall Auto Gallery had mostly good reviews. I am in sales myself and understand that some people just cant be pleased. I can imagine that in the used car business some people would still be displeased if you GAVE them a car. And just because you had a bad experience with one of the staff doesnt make them all bad. All of the people I had contact with were friendly, helpful, and very attentive. I spent several hours - both on the lot and indoors - at Auto Gallery. I had a small down payment and not great credit but was treated fairly the entire time. I ended up leaving with the car I had originally planned on buying. The entire staff worked hard to please me and they succeeded. I would recommend Auto Gallery to anyone. Great experience!
"Over The Phone Experience"
Called them since I live 2 hours away, and filled out the online financing application. Got called within a few days to tell me I did not qualify, but was told to add a co-buyer, and i did so.......its been weeks and have not heard from them again...............Well thanks for nothing, other dealers have worked with me and are able to offer me financing, so im not sure what their problem is.
"They Wont Sell Cars"
So I went to this dealership thinking I was gonna drive home with a car. The price was good and I live in the area. Unfortunately when they found out I was gonna pay with my credit union check, they decided to come up with reasons why I couldnt buy the car. All this happened after they tried to force me to pay for a warranty and gap insurance that my credit union was selling for almost a third of the price. In speaking with the manager, I got a very uneasy feeling and ended up buying the exact car someplace else for the same exact price. The people there are very rude and I wouldnt recommend anyone to buy from there. They can be a front runner candidate for Foxs new show DEALER NIGHTMARES (spinoff of kitchen nightmares)..
"Friendly Faces"
I brought my family here after a grueling grind session at another dealership. The kids were tired, but my wife and I decided to try one last place for the day. On first look, the facility was clean, and the location was great.. Right next to a couple places to eat, and directly off the freeway. Easy access for us, and once we took a quick walk and settled on a car, our salesperson started up a test drive right away... they were pretty easy going, and the test drive route was pretty direct. I really got to test the car without feeling hassled, or pressured. Once back, I dreaded the amount of paperwork, and the possible hours of waiting.. But, Larry (sales manager) listened to us about our needs, and drew up some terms for us pretty quickly. We were able to sign with him, and drive off in the car we wanted all before the kids tore the place down. We were thankful for the quick service, and the willingness of the sales staff to listen to us, and fulfill our needs -even down to basics such as manners. I didnt know that trading in a car, and driving off in a newer one could be so easy. Thank you Auto Gallery!!! See you this summer for our next vehicle.
"2010 Hyundai Genesis Coupe"
My car buying experience was great. It took a few hours but went smoothly. Everybody was able to answer my questions and were very helpful. I was surprised that they dont haggle on the price. For most people they will find it to be nice not to have to go back and forth on price. The price for my car was the best price within 100 miles of LA. That is why I was willing to drive so far for the car. So if you want a good car buying experience where they arent rude, overly pushy or trying to sell you are car you dont want, then go to the auto gallery. I would recommend the auto gallery to everyone.
"My Jetta"
I recently totaled my all-time favorite car -- my 2003 VW Jetta (I really loved that car!). Needless to say, for the next several days I was somewhat stressed out. I decided to take a few days off to shop for another Jetta. In the next 2 days, I must have visited at least 20 different car dealerships in Riverside, San Bernardino, Orange, and San Diego Counties. In each and every visit, I got the same old run-around; either fast-talking, pressure salespersons with nothing significant to offer, or beat-up jalopies with too many miles for too much money. All the salespersons I had encountered did nothing to soothe my stressful situation, but rather enhanced it. Then, on the third day, I stayed home and did my shopping via the internet. Alas! I found a 2012 Jetta with about 34,000 miles for just under $13,000.00 at the Auto Gallery in Corona. I checked out Kelly Blue Book and found the vehicle was worth more than $15,000.00. Two days earlier, across the street from the Auto Gallery, I had checked out a similar Jetta with twice as miles for $16,000.00. I remember briefly glancing across the street when I was there and wondering if I should visit the lot. Now I could kick myself for not trusting my intuition; would have saved myself hours of stress and frustration. Anyway, I called the Auto Gallery to see if the Jetta was still available. The friendly lady who answered said it was, but still... after all I had been through the past 2 days, I was somewhat doubtful. Nonetheless, I scheduled an appointment and an hour later pulled into the lot. The Jetta was parked in the parking area reserved for customers. Still, I remained dubious. As I approached the Jetta, I myself was approached by a salesperson who greeted me with a smile and a handshake. I test drove the Jetta and asked many questions which the knowledgeable salesperson answered. However, I decided to not make a hasty purchase, so I told the salesperson I needed to sleep on it. I was pleasantly surprised when the salesperson agreed with a smile. The next morning, I found myself waiting for the Auto Gallery to open. A little before 8:00 AM they opened and I was greeted by yet another knowledgeable and friendly salesperson. An hour later, I was on my way home with my new Jetta. My only regret is that I didnt find the Auto Gallery sooner. I love my new Jetta (even more than my last Jetta!).
"Horrible Customer Service"
11-26-2013
The Customer service in this facility was a big disappointment, I went on a test drive (dont remember he name) she was a tiny skinny girl, The whole time on the test drive she was on her phone, I would ask questions and I would have to ask her twice for her to respond, What kind of training is this? I was very interested in this vehicle but instead I left and bought my vehicle in Riverside where they answered all my questions and not once did I have to repeat myself and see a cell phone, Maybe they should do more training on their employees at Auto Gallery, if you want great customer service do not go to Auto Gallery
"Steve Bautista"
brian tehani was working on financing for the purchase of a 2013 chevy malibu he said the finance company was not able to finance me and i had to purchase the car with my wife only on the loan he claims finance was working on trying to get my wife approved after three days he still could not let me know if my wife would qaulify so i went and puchased a 2013 chevy malibu from auto nation in valencia they were able to get me finaced in less than 30 minutes buyer beware
"Great Dealership."
11-26-2013
It was far from my location but it was worth the trip because they really did help me purchase the car. Im enjoying my car and I think customers that are first time buyers or someone looking for good deals should go to this dealership.
"Auto Gallery"
The customer service was great! I bought a KIA Optima 2013 used car here. I just spent 1 and half hour to buy a car from Auto Gallery. They are fast and having a great customer service. also, the price was cheaper than other dealers. i recommend this dealer shop to everyone.
"Great Service"
great customer service. i was in and out in about half an hour with a new car. will deff go back.
"Great Service!"
09-08-2013
I purchased a vehicle couple days ago a 2012 Honda Civic and I am very satisfied with my choice! The Finance was easy process and the Manager was very helpful answered all my questions that I had, I have done a lot of car shopping and this is the only dealer I was not pressured into purchasing a vehicle if your looking for a great deal i recommend AUTO GALLERY great customer service
"Worst Dealership!!"
05-29-2013
so this is my third time trying to review this dealership for some reason my review keeps getting deleted and i think auto gallery associates write there own reviews. i recently had worst experince ever at auto gallery. i recently went in to purchase a car after talking to REUBEN on phone for couple a days to get my finance settled he tells me finance approved and i set an appt to come in and test drive car. after arriving i test drove car liked what i saw so i sighned the bill of sale, they handed me keys and said congrats. i was called by REUBEN 6 days later saying i had to take car back cause my finance was actually not approved after contacting bank myself to see what happened they said that auto gallery should have never gaven me keys and they pulled what known as "SPOT DELIVERY" to keep me from shopping around. when i went back to take car REUBEN and staff were rude abour whole situation and never once appoloagized. be aware of this dealership with there lies.
"Easy Shopping"
05-22-2013
This place was really great place to start off at the get my car. I had no idea what I wanted, the sales person took what I wanted in a car and gave me an option. She didnt hesitate to answer my questions and I had her running back and forth. I was even given a ride home with my new car. Definitely recommend this place.
"Check It Out"
02-22-2013
I got a used Dodge Caravan from Auto Gallery a couple months ago, and after I realized it wasnt for me they let me trade it in for something smaller for no hassle. They moved my payments around and got me approved with one of their banks and the next dayI was driving home in a chevy uplander instead!
"Nice People"
02-22-2013
They take trades. Even though my car was old with a lot of miles they took it and put it towards my down payment on a used Hyundai. I liked having a stress free way to make a down payment while get rid of my old car. I just signed the papers and left the dealership within an hour.
"Example: Great Service, Clean Facilities"
02-22-2013
The cars are priced lowest around, lower than I have ever seen. And they have tons to choose from. They are website based withthe full inventory online. So I knew what I wanted to test drive before I drove out to Corona. the prices are accurate too. None of that add on type of fishy stuff iv seen plenty of times before. The price online is the price of the car ....THAT...EASY
"Example: Great Service, Clean Facilities"
05-22-2013
I am so happy that I bought my car at Auto Gallery. They have such low prices. I went to take a look at the cars at a Nissan dealer and just left right away. Auto Gallery has the lowest price around.
"Low Prices"
05-22-2013
I just got a car from auto gallery in corona, and they gave me such a low price. I looked online for weeks tryint to find something with a low price and the closest one was in New Mexico. With More Miles! I dont know how they stay open with such low prices like that
"Great Service"
05-22-2013
I want to say thank you to the guys at auto gallery that gave me such a good price on my new Forte 2011. They were so nice and helpful. They gave me a wholesale price that the Kia dealership wasnt even close to giving me. Its in really good condition with no scratches or anything. And they even washed it all up for me while I was signing papers so it was nice and shiny when I was ready to go home...in my new Kia Forte
"Get Your Car At This Good Place"
05-22-2013
The staff were friendly. And the cars are all cheap. Thats all there is to it. Its a family owned place. And it is run like a family place.Shop there before looking at all the other places.
"Very Informative"
05-22-2013
I stopped by the dealership on a Saturday. And although the dealership was busy they took the time to help me without rushing me. The sales man was very informative and helped me a lot.The manager got me a good deal at a bank with a low APR even though my credit isnt that good anymore. I gave a down payment that day and left with my new car. No problem> No hassle, No gimmicks.
"Good Sales People"
My salesman Frank was really professional. He helped me with everything and didnt call me too much like other places. When I got there He has already pulled the car up for me and had everything ready.
"Good Prices"
I was excited to see all the low prices they have.
"Nice Guys"
The cars they have are at very good prices. And the staff were all very friendly. The manger did not hesitate to show me everything that I was asking about. nice guys over there. I say if you are looking for a used car that is a good place to go.
"Those Guys Are Dedicated"
last week I went out to corona to look for a car. Remember that one day it was raining, well that didnt stop them from showing me cars and going on a test drive. They fought the rain with me and were still smiling. Thats great dedication. They were all so nice about it.
"No Customer Service Whatsoever"
Beware of this dealer. They do not
"Autogallery"
Autogallery has a great selection of cars and their customer service is really good. I would recommend you get your car here!
"Just Groovy!"
I bought a car with Auto Gallery last week I reallly (yes exra L) liked it there ! they were awesome. Ruben was the manager who helped me. I liked working with him. my car is great, very clean and runs like new. I recommend going there for good deals and friendly staff and super duper cars! Just Groovy!
