"Great Service; Friendly Team"
Tuttle-Click has serviced my vehicle since 2007. My service advisor, Mo, is always professional and tells me what I need to know, not what I want to hear. The service is always timely and my vehicle is returned in a clean condition; inside and out. Always a pleasure to do business w/them.
"Excellent Dealership!"
We bought our 2014 Dodge Charger from the Irvine dealership and had a great experience!! So we werent surprised that Jeff in the service department in Tustin takes customer service to a superior level...his help was far above outstanding. Jeff is definitely an added asset to the Tuttle Click dealership!!
"Outstanding Service With A Smile"
Our salesperson, Tony, greeted us in a friendly manner and was not pushy at all. He answered our questions knowledgeably, showed us many features and benefits, and offered a test drive. We decided to purchase our Jeep and Tonys demeanor contributed to our decision. He rolled with the objections and worked hard on our behalf. In fact, as paperwork was being completed, we were treated to a delicious Persian lunch. It seemed he genuinely cared and bent over backwards to keep us happy. We are now a loyal customer.
"Car Service Department"
I hate this place because they had not fixed the problem with my brakes. This had happened twice so I dont recommend coming here. The only part that is good is how friendly and kind the sales department is.
"Great Service, Friendly And Capable Staff "
Eric in service is always responsive, capable, and honest. My Jeep Grand Cherokee is nearing 90,000 miles by getting regularly scheduled services, no major problems so far.
"Great Service, Clean Facilities"
Service was outstanding. Wait time for and cost of service was less than expected. Car wash was an added bonus.
"Professional Service Department"
Julie (my wife who drives the car and gets service at your dealership) is recognized when she arrives. Service is completed quickly and she feels great rapport with one customer-service-oriented staff member in particular: ERIC HALVERSON. She thinks VERY highly of him.
"Awesome Care At Tuttle Click"
I spoke with 3 different dealerships and a couple on-line. Eddie was the only salesman who went to work to find me the car I wanted. Sales manager was available on the floor and the finance process was smooth. Thank you.
"Awesome Sales Rep! Great Service."
Moe Ghomizadeh was an excellent sales rep. and the reason we bought from Tuttle Click vs. other True Car Dealers
"Excellent Service**"
Entire experience was awesome. From the moment I entered the dealership, the sense of ease and pressure free environment was noticeable. I cannot say enough about my Sales guy Joe. He was awesome, understanding, pressure free, caring, knowledgeable, sensitive to our situation and very friendly. Already bought two cars from Tuttle Click, will be buying my next in the next month or two.
"Routine Service"
Upon receiving notice for software upgrade, called Tuttle-Click. I was able to make an immediate appointment for next day, got finished within time frame quoted, and service was professional and courteous.
"Great Sales Person"
J R Perez was extremely easy to deal with, honest and thorough. Johnson the Finance Manager did not treat me like "dumb woman".
"Service"
Your service writer. Mr. Moe is the best, I live only live a few blocks away from Huntington Beach Jeep. But" I choose to drive over to Tustin. You guys rock on service..
"Kept Your Promise."
My service manager, Moe, was a man of his word. He told me an estimate and stuck to it even though the bill was a lot higher once I came to pay. Thank you, Moe.
"Eric Halverson Provides Excellent Service. "
Prompt initial attention by Eric Halverson, and as I was a "Waiter" for this service, the requested service was completed in a timely manner. Prior to completion, Eric met with me to explain other recommended service, and I will return to complete the additional required maintenance. I appreciate the printed report that identifies service completed during the visit, and additional recommended maintenance.
"Good Experience With Internet Department"
Online negotiation of price before I came in. I dont like playing games. I know what Im willing to pay and if that isnt going to happen its better to find out while Im on my computer at home rather than after a 35 minute drive to the dealership, and 2 hours of negotiating.
"Responsive-courteous-professional"
the prompt response to my On Line request.... the courtesies received while going through the process....overall professionalism of both JR and Johnson.
"Friendly Service"
Eric was a pleasure to work with. He was very helpful. His positive attitude and friendly demeanor made my experience even better. Thank you, Eric!
"Great Service Associates"
Extremely friendly and informative associate in the service department. Explained all results found by technicians in detail and provided several options for service and feedback.
"Great Service"
Tony Scalero explained to me in plain laymens terms: The problem, the solution, the time and cost of the repairs. All of his answers were exactly true. Good man that I can trust.
"Great Service & Caring Staff"
J.R. Perez was very helpful and patient with me on my car selection. He is very knowledgeable about how the car operates. He knew about all the accessories, buttons & also how the car seats need to be installed. Glad he was there.
"Great Service From Staff!"
JR was very knowledgeable about the SUV I was interested in. When I expressed some doubts about the vehicle I had driven, he found a more suitable vehicle for me. I appreciate the effort and the quick action on his part.
"Quick Late Night Buying Experience "
It was quick and easy. My salesman had the perfect car picked for me when I got there, no hassles, and I was in and out in 1 hour. Paperwork done, car filled with gas and detail finished. The best purchasing experience ever. A big Thank you to the team at Tuttle-Click!
"Unbeatable Service"
Sales team is knowledgeable and very helpful in figuring out what was best for my needs. Finance was quick and had great customer service.
"Great Service And Facitlities"
As in the past, the service was excellent. Eric made sure my problems was taken care and was done in reasonable that he advised me.
"Great Service Very Nice Accomodations"
Kevin is great and very efficeint and very nice. Good pmanageer to deal with. Your finance manager is well prepared, fast and does a very nice job.
"Fantastic And Super Easy To Buy A Car At Tuttle"
easy to deal with negotiation. Alvaro was extremely easy to talk to and looked into getting the special durango package that I wanted on my car. He had to search for it, located it that night and picked it up two days later!!!!! WONDERFUL SERVICE THAT ROCKED.
"Personable, Efficient And Honest Service Writers."
I have always had excellent service from Tuttle Click Chrysler Jeep in Tustin. I like how personal, efficient and honest the service writers are. The car salesman "Moe" who sold me my car 8 years ago still says hello to me each time I bring my cars to the dealership for service. I love that I can always run my cars through the car wash there. That is of great benefit to me.
"Satisfied Customer Of Tuttle-click Dodge"
Service always done as promised, on time. Usually under initial estimate as well. Very pleased with TCs service over the years since I bought my Ram new in 2008.
"Great Help With A Dodge Purchased Used."
Since I purchased the van used, I did not know what service to ask for. Shawn provided considered and thoughtful advice.
"Amazing Service, Knowledge Of Service Tech."
The complete service center, quality of service and my service advisor Shawn, operator Laura, service manager Dale, check out counter Greg, and Julie - service tech.
"Best Car Dealer In Town"
This car buying Experience by far the best, easiest, and fastest its ever been. From Moe my salesman to David the finance manager and Al the gm of sales all the greatest men to work with. Thanks tuttle click of tustin
"Warranty Repair"
THIS TIME THE REPLACEMENT FUEL PUMP & SENDING UNIT WORKED. IT IS NICE TO HAVE A WORKING FUEL GAUGE AGAIN.
"A New Dodge"
Salesman was very knowledgeable on the products and low pressure. Price negotiation was very quick and to the point- contract and finance was quick and the entire experience was painless. Not what I was expecting and the result was a very happy experience.
"Great Service. "
The sales representative was really helpful. He have us exactly what we wanted and got us a good deal. We are very please with our experience.
"Had A Key Made"
Very professional and quick service. They also informed of a recall that I will make an appointment to have corrected
"Regret Purchase"
I went to this dealer only because it was close to where I live. the didnt have the grand cherokee I wanted. told him what i was looking for.....I have to admit some of this is my fault for not really researching all the different options that were available, since I was looking for something specific. Anyway. the sales guy found a color and 4x4 but the chrome package is useless to me and i said that. Instead of asking or telling me what the other options were (i didnt know there was an off road package) 4wd was most important to me....Ive owned several 4wds in the past. I assumed when i told him i wanted a 4wd it would be with a 2 speed transfer case...(they didnt have any 4wd on the lot, the one i got came from another dealer, again my fault) what I got was a all wheel drive, the sales guy did not explain all the different 4wd drive options. its a good vehicle, just wont be able to go as far in the back country as i wanted to.....This dealer may have got this money but they will never receive another penny from me ever again
"Worst Dealer Ever"
their service dept has the worst reputation. avoid at all costs. Just search any of the Jeep forums, the complaints are numerous.
