"Autoland Is The Best"
Great place to go for service. In and out quickly
"Rav 4 Lease"
Stanley was very professional and easy to talk to during my experience at autoland. I ended up leasing a 2017 rav4 and im very happy with my experience.
"Sergio"
I bought I truck there before, and I went back to get Another one , sales person is awesome!! They are fast , easy and understandable!!
"Oil Change"
Excellent customer service from Sal, hes gone above and beyond to make sure I had peace of mind driving off the lot, thank you very much.
"Thanks"
Chidi was really helpful in help us look for the best deal,he made our car shopping worthwhile.
"Great First Time Experience!"
10-02-2017
Had a great first time buying a new car! Melvin was a very good sales agent and did everything he could to help us! Highly recommended!
"Autoland Toyota"
10-02-2017
Melvin and Rondell were great! Ive never had anyone explain everything about a new vehicle like Melvin did with my new Tacoma. He showed me everything I needed to know to get started enjoying my new vehicle. I would not hesitate to recommend him to anyone looking for a new Toyota!
"Rav4 Purchase"
Excellent service!!!! Very satisfied with the customer service provided to me.
"Customer Review"
Amazing service! Everyone was so helpful and cooperative with th buying process
"Car Service"
Had my car serviced and I didnt have to wait that long. Everything came out good.
"Fast And Quick Service"
Really fast and hassle-free service. (Stop forcing me to write a review which is of more than 50 characters. Because this is what you get if you do so.) to
"The Best Purchase!"
Great customer services and they give you the best attention possible, I feel satisfied with my purchase!
"Badabing, Badaboom."
08-11-2017
Was in for 5000 mile complimentary servicing. Was taken on time and was done in 1/2 hour.
"Fast Service Without Too Much Smiling"
Service was quick and efficient. The rep could have been a little more friendly, upon arrival.
"2017 Toyota Highlander Purchase"
Our Salesman, Jamel, is an excellent representative of Autoland Toyota, Springfield. From the beginning, and throughout the experience, he was informative, patient, attended to all details and is truly professional. He explained the car options and never did we feel rushed. He followed up afterward by calling us, which showed he really cared. I can state these are valuable qualities, and know from my experience as a customer service representative that they are appreciated by the consumer. The whole organization is well tuned and the many individuals who contributed to the experience should be congratulated here as well. We would certainly say if you are in the market for a vehicle, visit Autoland Toyota and ask for Jamel C. Sincerely, Don & Rita
"Dont Ever Bring Your Car To Be Serviced Here!"
Brought in my van was told my car would be serviced early morning so brought it in night before. Left key with service man. Next day cant find my car or the keys. Had to call Chrysler company just to get them to diagnose car. Had no car for mom of twin boys during summer. Three days later after many, many phone calls I finally got my car back. I will not go back ever!
"Great Service"
service and advisor were outstanding would never think of having veh serviced or buying anywhere but autoland
"Customer"
Great service from start to the end! The sales representative was quite friendly, patient and she listens to our concerns. She worked tirelessly to ensure we got the best deal. Well done, Vanessa!
"Rajesh"
I had an excellent experience at autoland especially with the sales person Melvin Mathew. Me and my wife were disappointed a week earlier with some of the other dealers that I am not going to name and I had zero motivation to go to any dealership after that . I found a voicemail couple days later from AutoLand on offers for 4th & 5th of July for lease or purchase. I really was not sure whether I should talk to them. My wife thought of talking to Melvin to see if we get a good deal on 5th afternoon. Within an hour Melvin was able to provide us a very good deal on the Toyota Camry that we leased and there were no gimmicks involved. Melvin really helped us with all the documentation fairly quickly in the evening when I arrived. His Boss Frank also handled the final paperwork smoothly. I would recommend Melvin/Autoland to anyone for the level of service they have provided. Thanks.
"Toyota Corolla"
Satisfied with overall services. Some things could have been better, but what can I expect. Nothing is perfect. The Sales Representative (Jonathan Williams) was on point. The appearance of the facility was clean and inviting.
"Buyer"
I have been working with Ralph for about 15 years. I have gotten about 6 new cars from him. I love your dealship. And will tell my family and friend to come also.
"Oil Change Service 6-24"
06-30-2017
Good good good good . Why must this be 50 spaces long not good to haves minimum
"Great Service Dept."
Everytime I go to get my car serviced its always within a reasonable time. They l always have coffee available complimentary with bagels and muffins. Between the breakfast and tv or wifi the time flys by. Its worth the trip from Staten Island
"Reverend"
Very good service attentive and pleasant staff everything is explained very clear Good waiting time
"2017 Toyota Yaris Ia: My Experience"
I would like to take this opportunity to thank Mr. Schleifer and Mr. Melo for their hard work. This is my first vehicle Ive purchased Im truly satisfied I pick Autoland to do so. Thanks a million for going above and beyond to make sure I was satisfied with my new vehicle. I would recommend to friends and family to purchase their vehicle with your company. Thank you again.
"Mr. Ray Alberti"
They are off on wait times. I was told 75 minutes and it actually almost twice as long.
"Happy Customer"
Brought my car in because srs warning light illuminated. Had it previously checked elsewhere and was told it was short in passenger air bag circuit but after their "tech" checked it out he assured me it was the spiral cable in my steering column and I even saw the procedure and the equipment used to draw that conclusion and hoped he was right other wise I would not pass inspection and as it turned out he was right and the warning light did disappear and I did get through inspection. Was very pleased.
"Rav 4"
Service rep was very accommodating, friendly and helpful. He explained everything in detail and showed us the defective parts. Aside from a very high price for labor, we were very satisfied with all that went on during our visit.
"Professional Services"
i had a bad experience at TOYOTA AUTOLAND. i was being humiliated there as their currenf client they trated me like i am nothing to them especially the Manager Parvish and Bill in Finance. those guys dont show professionalism and their manners was absolutely disgusting. However, service department was great, they have done a great job while my time for oilchange. above all i am not SATISFIED BASED ON WHAT HAPPENED TO ME with TOYOTA AUTOLAND.
"Wasnt Too Happy"
I was interested in a certified pre owned jeep. The sales consultant first sent me the wrong information to a completely different year jeep. And then when I explained my situation, I havent heard from her again. Granted she could be busy, but Im in sales too and thats no excuse to just stop answering someone especially when it could have been a sale.
"Customer"
Awesome rep and awesome service also. will continue to service my car at this dealership
"2017 Toyota Corolla"
Everyone at Autoland was friendly and accomodating!! Will recommend them to family and friends. The whole process was quick and easy. No setbacks. They were able to give me exactly what I was looking for within my budget.
"Scheduled Maintenance"
Visit was to the service department for the 10K mile maintenance. My appointment went very smoothly. Great experience all around.
"Customer Service Experience"
I wish my situation did not end up the way it did. I left my car with them for 5 days. Nobody once called me to inform me that I needed a new transmission. I had to Call them myself. I have to be honest there customer service is pretty good but due to me getting upset that no one was informing me of what was going on with the vehicle they refused to service my car after 5 days. Im stuck with a 2 year old car that needs new transmission and they refused to help me. So just be sure you let them prolong the wait because if you question them they will tow your car back to your house .
"Car Services Offered"
My car service was done by Alain J. Nisen. I would wish to say that this gentle man presented professionalism in all ways, was knowledgeable of his job and offered very good customer service. Made me to come back to Autoland and bring customers with me.
"Best Dealer"
I got my Toyota Highlander from this dealer and couldnt be more happy! Ive taken my car for regular maintenance and the service is always on point . Highly recommended.
"Attorney"
George and Mike were great. Professional, friendly and efficient. They made the process go well and without difficulty or stress. I would definitely recommend George and Mike to anyone looking for a new car.
"Tressa Dombroski"
Knowledgeable & friendly staff make purchasing a vehicle a very easy & pleasant experience. We love Autoland Toyota :)
"Auto Service"
Gwen Rice my service consultant was very excellent and professional in providing service.
"Mr Alcantara"
Muy bueno excellent very good , good car love the highlander, my kids love it fantastic, good service and support
"Jim Armstrong"
Fast and professional - service rep - Dave Ventura
"Perfect Service Appointment"
I went to Autoland last Saturday and that was my first time at this location. Excellent customer service! I was told what was required for my car and how long it would take to fix it. This is unlike any experience I have received previously so I am very thrilled with how this place is run. Everyone was so friendly and the price for service was reasonable. I will definitely be back!
"Great Overall Experience, Melvin Mathew Great Job!"
03-06-2017
Melvin Mathew, went above and beyond, he has excellent customer service skills !
"Oil Change Service"
The service writer explained everything clearly and precisely. The service tech was fast and efficient.
"Service"
They took great care of me and kept me informed every step of the repair.
"Carol D. Hill"
Ralph Mitchell is a true professional and the customer Service experience was extraordinary. He made the car buying process very relaxing. I would absolutely recommend Ralph and the Autoland Dealership to family and friends. Thank you.
"Visit To Request A Spare Key For My Tacoma"
To get a spare key for my Tacoma it cost me almost US$337.00. It is absurd for a company to charge almost US$200.00 for a key and then US$131.00 for reprogram the key, which I found out afterwords that it could be done by anyone as the video showing the whole process is on "you tube". It discourage the client to search for help regarding "small things" at the dealership...
"Prius Compact"
We just purchased the car but so far so good. The salesman was kind, respectful and very knowledgeable. He was easy to work with. If and when we need another car I would return to this dealer.
"Marcianna Colabraro"
A+++++ service very accommodating, works with your schedule very informative A+++ Excelkent
"2017 Toyota Rav4"
Pleased with salesperson, Mauro Feria and his manager, Lawrence....thank you
