"Customer Service Great"
Good customer service. Also Ill follow through was good
"Bigfan"
We loved our salesman he was no pressure and very relaxed with us. Stan was very straightforward and would buy from him again.
"Excellent Service"
The service was excellent and the process was simple and easy. I highly recommend using this dealership. I will definitely be doing business there again!
"Straight Forward Salesman Helpful And Patient"
Great experience at this dealership. Not having the best of credit Alex was still able to get me the best deal possible. Even the gentleman who got me the loan put every effort to get me the best deal. Ive been to a few dealership and this is the first dealership that made me feel that they were trying to do good for the customer. All in all great experience. Salesman Alex was great and would recommend ramsey subaru to anyone. Ill definitely be back for my next vehicle.
"Easy To Deal With And Great Car"
Quick and easy. Good customer service , good price
"Ramsey Subaru Is Now Getting All Our Family Biz!"
Dealership experience was great and everyone there who helped us was friendly and knowledgeable. Alex Petrushin is great and was the best to work with!
"Great Experience At Ramsey Suburu"
We had a fantastic overall experience at Ramsey Suburu. We spoke to a young woman on the phone (Megan) who was fantastic and put us in touch with the manager (Brian). He gave us a really good deal, and we ironed out the details with Alex and finished our paperwork with Michael. Everyone was helpful and friendly.
"Awesome Dealership!"
This dealership is awesome. I was able to get exactly what I wanted and left with the car the same night.
"Klients"
Very helpful crew. All answers are given in no time. Very good experience.
"New Car Purchase"
Excellent from beginning to end of transaction . Salesman Alex was easy to deal with. This is the third car he sold me. He understands what Im looking for and delivers accordingly. Picking up the car was made easy. Chris took a lot of time explaining all the function to me and my wife. The whole experience was great and we would recommend dealership to anyone
"Great Dealer!"
I just purchased my 4th car from Alex. I wouldnt think of going anywhere else.
"Ramsey Subaru!!!!!"
Alex was a great help, wonderful sales person, whoever we talked to are extremely well trained professionals in cars business. Will recommend this car dealer to everybody .Planing to get second car from them next year.
"We Do Not Do That At Ramsey, Subaru"
My wife was shopping for a new Subaru, and gave a quote which specified the one price we wanted. This price includes all charges and financing. They were very happy to agree over the phone, after it was ok by their manager. So we drove there on a week night about a hour away just to be told by their financing officer that they cannot honor the email and phone conversation we had with the sales rep the night before. The only reason why is they just dont do that. You see to them everything included doesnt mean everything. Once we refuse to go with their pricing, we were offered the door. How can you buy a car from someone who does not honor their word?
"Great Place To Buy A Car"
I always deal with Kyle and it is a pleasant and painless experience. They do not mess around like other dealers. I have purchased 6 cars from Kyle and he is always outstanding.
"Best Deal And Professional Service!"
The ease of attaining a Subaru vehicle with the quoted deal was amazing! The sales and finance departments are patient and trustworthy. I highly recommend anyone purchasing or leasing to stop by Subaru of Ramsey!
"Subaru Experts"
These guys know Subarus! Brought my car to another dealer who couldnt diagmose electric problem for anything. They tried twice but couldnt pinpoint problem. Ramsey knew the problem right away and fixed it under warranty!
"A+ Service"
Normally wouldnt wriet a review on service but my experience hear was great. Got my brakes done and the price was was they quoted. Imagine that.
"Love The Service!"
Brought car in for front brakes and guess what? It was only the brakes and not a list of issues as long as my arm. Honest service dept!
"They Washed My Car!!"
Got my brakes and tires changed and when I picked up my Outback - it was washed! It was a very nice gesture and one that will bring me back.
"They Washed My Car!!"
Got my brakes and tires changed and when I picked up my Outback - it was washed! It was a very nice gesture and one that will bring me back.
"Jeep Grand Cherokee From Subaru"
I had been in the marketing for a pre-owned Jeep Grand Cherokee for about a month and was doing most of my searching on Cars.com at 11:00PM Monday, and drove off with the car at 5:00PM Tuesday. The buying process was so easy and they met all of my requests, no back and forth or frustration. Would definitely recommend the dealership.
"Wonderful Experience At Ramsey Subaru"
Had the most wonderful experience shopping at Ramsey. Our sales guy Michael was so helpful, he was sure all aspects of my purchase and trade it were smoothly handled. I highly recommend them.
"The Best And Unbeatable Price In The Entire Nyc/nj"
I have officially bought two Subaru from Ramsey Subaru and I have nothing but great stuff to say about this dealer. Alex Petrushin has been honest, straightforward and easygoing since the beginning. I already own a 2014 Subaru Forester from Ramsey and just bought a new 2015 Subaru Impreza from him too. I have always tried to see if any other NY and NJ dealers can beat Ramsey Subarus price and nobody could even come close. I never understood why these other dealership could not beat Ramsey Subaru price since I assume they want my business too. They probably do not believe that I can get such a low price from Ramsey Subaru and probably thought I would come back. Unfortunately they were wrong, even after I went shopping for my second Subaru. In any case, I highly recommend shopping at Ramsey Subaru as they will beat any other Subaru dealer price. Not only that, the service is excellent and I was able to do all the communication and negotiation with Alex through the phone and email. He has been great and will continue to recommend this dealership to anyone. Thank you for your excellent service.
"Best Experience With A Car Dealership"
Michael Pandofelli (our Subaru salesman) was the BEST! He was courteous and professional and available for us always when we called him. He was patient and so informative about all Subarus. Mike delivered EXACTLY what he promised and on the day we actually picked up our car everything was ready and we couldnt believe how fast and efficient our wait was:) We felt that we could really trust Mike. We have been purchasing cars from a dealership for the past 30 years and by far Mike Pandofelli was the BEST car dealer that we ever dealt with. You are lucky to have him working for you and were sure he brings you a lot of business. It was a pleasure and a privilege to do business with him and with Subaru. We will tell all our friends and family about our experience with MIke and with Subaru and we will recommed that they go to Subaru in Ramsey and deal with a dealer named Mike Pandofelli the next time they decide to purchase a car! FYI - we love our new Impreza!
"Best Car-buying Experience Ever!!"
This was by-far the best experience Ive ever had purchasing a car. I have bought a few new cars in my lifetime and have always dreaded dealing with the "care salesman". For the first time ever, I was able to feel comfortable and not pressured or manipulated into purchasing something I didnt want. Michael Pandolfelli was professional, honest and patient with my needs. He did a wonderful job talking me through my options and helping me select the car that I now have and love! He was extremely knowledgeable and actually listened to what I wanted instead of pressuring me into a sale. The day I picked up my new car, Michael was kind enough to spend a great deal of his time showing me all the new features of the vehicle. Michael made the entire process stress-free and enjoyable! If I live long enough to buy another car, I will definitely be coming back to Ramsey Subaru and will always recommend them to friends and family. Thank you Michael Pandolfelli & the Ramsey Subaru Team!
"Friendly And Professional"
Al Cisneros is the best! He handled all of my service issues with my daughters car, was very knowledgeable about the work being done and/or that needed to be done, and worked with me to get the car serviced quickly and without any hassles. I recommend asking for Al whenever you have to go in to Ramsey Subaru for service.
"Best Deal From All Dealer!"
thanks to kurt schoeing, my sales man, everything made easier and fast! I really recommend this dealer to anyone that looking to buy a Subaru!
"Great Buying Experience"
Mike did an absolutely wonderful job in selling the car to us. It took us about 3hrs to choose the car, test drive it, fill all paperwork and drive it home. We had a great price deal. Mike is great! No empty promises about car price, but true and painless negotiation for a very reasonable price. I liked the Ramsey Subaru dealership, I liked our salesman Mike and love my car I purchased at Ramsey Subaru.
"2015 Forester Xt Buying Expereince"
Alex was extremely informative while never pushy and greatly contributed to a very pleasant buying experience. He provided a very competitive price and I never felt any type of "car dealership slime" while dealing with him or any other of the Ramsey team - if you know what I mean? The car was delivered quickly and is perfect thus far. If you are in the market for a Subaru, do you research and shop around, but go to Ramsey and talk to Alex before you purchase. I do not think you will be disappointed.
"Great Experience"
I had a great experience with Ramsey Subaru and with Alex in particular. I did not feel pressured or tricked into anything, and the car I ended up purchasing was perfect for me. Alex even caught a weak battery and changed it out the morning I went to pick it up. Great service and I will definitely be recommending them to everyone I know.
"2014 Subaru Impreza"
I was referred to Alex Petrushin by my father, who had previously bought two Legacys from him. I could not have asked for a better salesperson. Alex is extremely friendly, courteous and, most importantly, honest. I love my Impreza and I would recommend Alex to anyone and everyone who is looking to buy a Subaru.
"First Time Car Buyers"
Alex was fantastic--very friendly and personable. We were relieved that he answered our questions directly and honestly, as opposed to the evasiveness wed encountered at other dealers. He worked with us to find a price we were comfortable with, and after all of the papers were signed, he spent almost half an hour showing us how every single gadget worked in our car. We could not have asked for a more thorough tour. Wed definitely give them our business in the future.
"Exceptional Experience!"
Gerry was a pleasure to work with from start to finish. He was able to find us the perfect car to fit our needs and budget. He and the rest of the staff are friendly and make it a wonderful place. When I returned to have leather installed in the vehicle, the service department was very friendly as well. Al made sure everything went very smoothly. Ill never go anywhere else and recommend them to all of my friends!
"Best Customer Service And Buying Experience"
My salesperson is Kurt Schoenig. I had a 2007 Subaru Forester for several years. My car was a total loss from Super Storm Sandy as my town was 80% under water. I leased a Ford Escape for 2 years, and was not very happy and wanted very much to go back to my Forester. Wish I done this right after the flood. Kurt knew my situation and was very kind and wanted to help me get back to the car I love. Kurt was polite and listened to my entire story of how much I loved my car and to wanting to get a new one. I picked up my 2015 Forester last night and could not be happier. Love the Bronze color with black interior. The entire experience from beginning to pickup was nothing but perfect. I did send and email of thanks to Kurt as well. I gave a rating of 5 stars in all areas as they are well deserved. I would have given 10 stars, but that was not an option. Love my new Forester...love it, love it, love it. Margaret V.
"New Car Buying Experience"
I was referred to Alex Petrushin at Ramsey Subaru via my Companys Employee Purchase Program. It was by far THE BEST new car buying experience I have ever had from pricing through finanacing through vehicle pick-up. I absolutely LOVE my new Forester!
"My New Car"
Ramsey Subaru was a pleasure to deal with. Everyone is friendly and sincere. I love my new Legacy. There was no pressure throughout the whole process. I have recommended them to others.
"Joseph Fonseca"
I was not able to purchase the car i wanted, however the dealership is ver nice and helpful. They have a large assortment of used and new cars. Definitely would reccommend them to others.
"Great Experience!"
Found this dealership as they offered the best pricing on the new 2015 WRX on TrueCar. Ordered a brand new 2015 WRX with Alex Petrushin. He was extremely professional and easy to work with despite the long production wait time from the factory. He kept me updated on the vehicle status during the waiting period. Will definitely recommend if any one is looking to buy a Subaru!!!
"Great Experience!"
...cant say enough about how relaxed the whole process was - I feel like I got a good deal and didnt have to resort to any high pressure tactics of my own. Highly recommend Ramsey Subaru and work with Clayton Mantell if you can.
"Great Experience"
Alex was pleasure to deal with…..He was to the point and made the entire process very comfortable…. i will be back for any future purchase!!!! The outback is awesome!!!!
"Review"
They were very nice to me. I was not able to buy the car I wanted. If I had gone it would have been a wonderful time
"Great Dealer"
Over a 5 hours away from my residence - the only dealer that could get the car I wanted at the price I wanted to pay (WRX 5-door). In and out in 15 minutes. Handled the transaction ahead of time over the phone with Clayton who also arranged for a pick-up at the train station nearby when I picked up the vehicle. Cannot recommend this dealer enough. Cannot speak for their service as I do not live in the area.
"Well Satisfied Customer"
Overall is between good and excellent (4.75 / 5.00) only because "nothing is perfect,"; but the fact that I bought two new cars (Legacy and Impreza) in space of three months from the same sales rep (Alex P.)should inidicate my satifaction with price and buying process. When the yaw sensor on the Impreza proved defective within four weeks of purchase, the service rep (Al C.) sincerely apologized for the inconvenience of the defect and not having the replacment part on hand, and that very day put me in a similar loaner car so I could travel (to Vermont for a week) on vacation. The car was repaired and ready as promised upon my return. The customer service was most excellent and went a long way to lessen the aggravation of the defective sensor. I am also impressed by the fact that vertually every employee greets you and aks if you are being helped.
"Ramsey Subaru Contact Experience"
looked at used vehicle on line and filled out response for more info. was quickly contacted by both phone and email. very polite folks listened to my questions and needs, felt very comfortable with them. havent yet bought said vehicle but am seriously considering it.
"Great Job"
Alex and the whole team at Ramsey Subaru did a terrific job for me. Very high marks all around. Recommend them unreservedly. Thank you Adam Redfield
"Excellent!!! Highly Recommended!!"
Best customer service around! After dealing with a repeat of bad dealers this place was a breath of fresh air. The used car was in great condition and sales dept was friendly and helpful. I highly recommend this dealer!
"Great Experience"
I found a used Outback on Cars.com. It was just as described. While they have a no haggle buying process the price was more than in line with similar cars. The transaction took less than an hour. Thanks to Cory and Josh for an excellent experience. I will be buying cars from this dealership forever. Thanks
"Typical Large Dealership"
No real complaints about the buying process. There is always that last minute prep charge ($450 for a wash, vacuum and oil change) and the usual hard sell for extended warranty (half price direct from manufacturer if you do it yourself) and glass etching etc. My only thing is that the large dealership experience is not one that encourages building a relationship anymore.
"Horrible Follow Up"
I purchased a new car here and when I left I felt like the experience was fine. However after a few days of not receiving my plates, I called and called and called and got no satisfaction. My temporary tag had been expired for over a week before I finally got someone to call me back and find my plates. They actually said that if I hadnt called they would have never known that I didnt get my plates. No one cared that I was driving on an expired tag, they just continued making excuses.
"Wonderful Sales Experience."
The salesman we dealt with, Chris, was easy to do business with. We knew what we wanted, and he quickly got us through the process without any complications whatsoever. The price was already low enough that we did not need to ask for a deal, but when we asked if there was any way we could work something out, he did his best to help. Overall, very happy.
