"Best Car Buying Experience In 20 Years"
In the course of 1 month- I have purchased TWO cars from Silver Star Cadillac in Thousand Oaks...because our first experience was SO GREAT- start to finish- the greeting, to the test drive, to the financial process, to the pricing, to the delivery of our new vehicle...I didnt hesitate to come straight back there to look for our 2nd vehicle! And the experience was EVEN better! I was truly impressed and continue to be...Rick Mueller (our salesman) and the sales manager Shawn Moretti once again treated us as though we were purchasing a $90,000 vehicle (not even close) and negotiated the price down to BETTER than what we had hoped for!!
"Quick And Easy!"
This was the easiest buying experience I have ever had. Zina was very nice and Arthur had everything ready when I arrived. I would definitely recommend them if your in the market for a new car.
"Excellent"
Unfair to review facilitates as they were renovating their main offices. People were all wonderful to deal with and it was a breeze to get in and out.
"Service"
Work completed on time and as stated, no surprises. Nice.
"Jaguar 2014 Purchase From Jaguar Of Thousand Oaks."
Fantastic service and first class dealership. Transaction was fast and pressure free. Thank you.
"Always A Great Job!"
My F-Type had a trim piece on the inside warp. I took the car in, they looked at it, and ordered a new piece. no argument, or discussion about the warping being a normal wear and tear issue, as most dealers would have done. The trim piece came in a few days later, they called me, took the car back and it was installed. Jaguar 1000 Oaks has terrific people in their service and parts department.
"Our Personal Experience"
My husband and I have purchased cars from Jaguar for many years. We find them to be a dealership that is consistently Friendly, professional, highly skilled in the services they provide and has always made a point to make our service experience as pleasant as possible. I look forward to many more years of car purchasing and service with Jaguar of Thousand Oaks. Truly the service is 5 Star.
"Great Experience, Factory Order From Bonnie Smith!"
I have driven luxury cars for a long time but theyve always been pre-owned. So when I made the decision to factory order a brand new Jaguar XJR sport it was a monumental step up from the cars Ive driven before not to mention a huge financial commitment. Bonnie Smith took great care of me, making sure that everything went smoothly and that the entire process was completely enjoyable. She is deeply knowledgeable about Jaguar and Land Rover products making the entire process seamless. I highly recommend Bonnie Smith to anyone interested in purchasing one of these beautiful, British luxury vehicles.
"Jaguar Service"
I had my XF Jaguar serviced. It was a busy Saturday and they did a great job. Very nice service people.
"Pleasant, Efficient Servicing"
I accidentally left my childs stroller in the trunk of the courtesy loaner vehicle provided by the dealership during my servicing. I called my salesman, and he personally delivered it to my home free of charge!
"Jaguar Land Rover Thousand Oaks"
Very pleased with service. Received straight answers, work was completed on time.
"Always Great Service."
The people there are always there to help and address your problems. Always appreciate the professionalism and courtesy of the service and parts department people.
"Fantastic Service And Great Salesman."
Great service and friendly atmosphere. Took me 50 minutes to complete everything once approved on line.
"My Jaguar Xe"
Victor at Jaguar of Thousand Oaks is always ready to assist me with my vehicle, friendly and professional
"Satisfied"
easy experience. nice people that sell cars. gave me a loaner till it was ready and dropped it off and delivered my car and gave me a brief tutorial.
"Service"
Always a pleasure working with Jaguar, as they ensure all my needs are taken care of. As my schedule is often dynamic, some times I have had to walk in without an appointment and they are still able to accommodate my needs. Great group of folks!
"Jaguar Service"
The service department at this dealership is one step above professional service. When I bring my wifes Jaguar XJL in for any type of service however small or large, they are honest, quick and give you first class treatment.
"Service"
I was dreading taking my car in when the engine light went on. After I didnt hear anything for a better part of the day I was again expecting the worst. I was pleasantly surprised to learn the only service required was the computer panel needed some serious cleaning. For less than $200 everything was working great again. WOOHOO!!
"Service"
I was dreading taking my car in when the engine light went on. After I didnt hear anything for a better part of the day I was again expecting the worst. I was pleasantly surprised to learn the only service required was the computer panel needed some serious cleaning. For less than $200 everything was working great again. WOOHOO!!
"Best Saleperson Ever, Thanks Doug!"
Excellent dealer, I was actually in TO to buy a Cayenne but decided to test drive the F Pace first. I walked away after the test drive, no pressure from Doug. Drove the Cayenne and came right back and bought the F Pace. Doug was so knowledgeable, answering all my questions.
"Outstanding Service"
The service was amazing. I received my car when I was told I would. The staff was more than accommodating with my sister who is a cancer patient. Finally, my service person, Victor, was professional, courteous and respectful. He exemplifies what Jaguar means to me in service.
"Outstanding Service "
Outstanding customer service. I feel like family. I would definitely recommend.
"Outstanding"
always professional and attentive to my needs and the cars needs
"The Best Service.....ever!"
05-10-2016
Let me preface this by confessing that I am an extremely "hard sell" and have high expectations. I purchased my Jaguar with absolutely no pressure and at a great price. This was only the beginning of creating a lifelong customer I went to the service department once for a minor repair but I visited them regularly for my annual routine service. I was treated like family with every visit. Victor, Efrain and Raul (as well as many others) always made me feel welcome and special. They were attentive and .went out of their way to make me happy. Having my car serviced was more like visiting a good friend! Thank you Jaguar Silver Star Thousand Oaks. .
"Great Buying Experience !!!"
Had a very positive experience buying an f-type from them. Worked with Chris Schaaf (CJ). He is an exceptional guy to work with. There were no hidden fees or agendas. Post sales follow up was great, and he follows thru on all his commitments. Many Thanks !!!!
"Excellent Service "
I recently purchased a certified used car and I have enjoyed the whole experience so far.
"Great Service"
We trust Solver Star Chevrolet with all the repairs to our two Saturns. They performed the recall repair to our 2003 Saturn Ion and kept us fully informed through the repair process. Their repair facilities are clean and they have qualified and certified repair technicians.
"Excellent Service For My Saturn"
Ive been with Silver Star Cadillac/Chevrolet for over 7 years and rely on them for my GM car repair needs. My service advice is Sandy Silverstein and he has earned my trust and my business with each interaction. His team of service mechanics is also excellent and they have so far done a complete AC replacement, a brake pad installation, and suspension and steeering repairs successfully. I am always kept advised about the progress of my repair via phone/text and am able to pick up the car late. Good job Sandy and team- you can trust your saturn repair to Silver star Chevrolet/Cadillac.
