"Great Experience"
Another great experience at Valenti’s..no hassles, straight forward answers, and very prompt delivery
"Satisfied"
I recently purchased a 2009 Acura TL, the car was in beautiful condition . I was completely satisfied with my purchase, from the service to the salesman. Tom Smith knew what he was talking about, which made the whole process smoother!
"Awesome Experience Buying My First Car."
I had an awesome experience buying from Valenti Ford. The customer service was fantastic and the salesman, Jim Kaine, was very knowlegable and helpful. I came in with a price that I was comfortable paying and Jim helped me stay within that price range. I absolutely reccomend Valenti Ford to anyone that is looking for a great car buying experience.
"2006 Mitsubishi Montero"
My salesman was very accommodating and went out of his way to make sure I was satisfied with my purchase and overall experience.
"Mike F"
Went to the Chevrolet dealership on ,Saturday 8/12 with my son looking at a used truck we saw on line. We met with Edgar and after we decided the the online truck was not for him Edgar started showing us other trucks that might be right for him. We went back and forth on several trucks and all along Edgar just kept smiling and made us very comfortable basically saying take your time and choose what we want. Ive have only experienced thus type of service once before in Florida and I told everyone down there if they were looking for a car then this dealership is the place to go. Now the same will be true with Valenti. After the choice was made we met with Nancy and again the same friendly and courteous service. The explanation of the loan and services was very thorough and we left the dealership feeling that we got the best deal at the best price. If anyone asks I will tell them to give Valenti Chevrolet a chance. Mike F
"Great Experience"
I went to look at a truck I had found online and as we started looking around Tom Smith asked if he could be of any assistance. I mentioned I had saw a truck online and he went to look as it was not familiar to him on his lot. He found the truck was based in a Valenti MA dealership, but had recently been moved to another lot close to the Mystic location. We followed Tom there and he proceed to give us a tour of the vehicle - VERY KNOWLEDGEABLE. We took a drive and ended up buying the truck. Tom was very professional and was very easy to work with. He was available for questions, kept us in the loop as to what was going on as we waited for the truck to be cleaned, paperwork completed etc. I would definitely recommend Tom to anyone I knew that was looking to purchase a car.
"Very Comfortable And Outstandin Service"
Looking for two quality used cars low miles and recent models. Valenti Ford had what we were looking for. Excellent service from Joe Valenti and Eric Roberts, made purchasing two vehicles at once very easy.
"New Car"
I had a great experience from the time I drove onto the lot. I was looking for a used car and left with a brand new Silverado. Tom Smith was outstanding with providing up-front information and service without feeling pressured through the process.
"Excellent Customer Service"
I was in for a repair to my car and saw a used car I wasnt even expecting to buy. I spoke with Tom Smith, my current Valenti customer service representative, and he was so very helpful. He knows me by name and always makes me feel like I am his #1 priority. He is excellent sales associate and I love my new 1968 Camaro. Thanks Tom. You made the experience an outstanding one!!!!
"Lack Of Communication"
I was looking into purchasing a 2011 ford ranger. I had spoken to the sales manager about this vehicle and told him id like to come see it. Unfortunately i had a family medical emergency and could not make it. I explained to the manager my situation and that i would be in touch when things settled down. Well apparently over the course of a week and a half the vehicle was sold unbeknownst to me. I did not receive a call or email from anyone at the dealership. So needless to say that Im a little disappointed with Ford management for not having some courtesy.
"2010 Dodge Caliber"
Always friendly.been going here forever with my grandparents. I miss Wilbur but Tom Smith really knows his stuff. Cant wait to buy a larger family vehicle
"Tom Smith / Used 2008 Chevy Tahoe"
Tom Smith at Valenti Chevrolet did an excellent job of walking me through all of the features of the vehicle, and went above and beyond on the day of purchase to close the deal!
"Great Experience!!!"
We had a great experience when recently buying a 2018 Equinox. Everyone we dealt with in the sales team went out of their way to make our wishes a reality, especially our salesman, Tom Smith. I encourage you to stop by and see him when considering a change in vehicle.
"Tom Smith/ 2017 Chevy Tahoe Z71"
Had the best experience with our salesman Tom Smith. Had a lot of laughs together. Showed us everything about the vehicle we purchased. Tom and Nancy delivered and were awesome. Will be back for future purchase. Thanks again.
"Tom Smith/silverado Utility Truck"
i had a great day. tom was extremely helpfull. he did everything i ask for. he and the manager very professional. tom has a sense of humor. we got along great. he explained the truck to me in detail and professional way. i would recomend tom and your dealership to anybody thanks tom. eric
"We Love Our Camaro!"
Tom Smith at Valenti Chevy was THE BEST car buying experience Ive ever had! Tom stayed late with us on a Saturday afternoon after closing to test drive a Chevy Camaro and help us find one that was the right fit! Tom then met with us the following Tuesday to test drive a couple more camaros and then worked with us to find one that fit our needs, desires and budget! By Thursday night we were signing the papers on our new wheels! Tom really took the time to listen to us and let that drive his salesmanship. On top of that he was personable, funny, and genuine! If you need a car, Tom Smith at Valenti Chevy is your man!
"Awesome Camaro"
Tom Smith was an awesome salesman he found me an SS Camaro with mileage unhurd of in a used car l couldnt be happier. All my friends think the car is great and this is the first time lv ever purchased a new chevy Thanks agin TOM. Dwayne
"Awesome Experience"
The workers made my experience here very easy and fun. Great environment, every worker is very friendly. Recommend this place for anyone looking to buy new or used!!
"Well Worth The Wait"
Valenti did every thing they could to find my "perfect" truck. I knew exactly what I wanted but there repeated search came close. So they ordered a factory build for me. Worth the wait...
"Wonderful Experience"
Jason Crandall was a huge help getting me my Jeep Wrangler. The buying experience was easy, never feeling pressured at any point. Id recommend him every time.
"Wonderful Experience"
Jason Crandall was a huge help getting me my Jeep Wrangler. The buying experience was easy, never feeling pressured at any point. Id recommend him every time.
"Jason Crandall Is The Best!!!!!"
From Start to Finish Jason is a true professional, he cares about his customers and what they want and afford. Hes the reason I have purchased my last 6 vehicles from Bob Valenti, they are lucky to have him. Go ask for Jason
"New Jeep"
Jason Crandall was our salesmen and he made the process so easy and so simple. I have bought a lot of vehicles from valentis in the past but this time by far was the easiest. Thank you all. Herb Robie
"Great Experience"
Great experience from start to finish. Kris and everyone were helpful and made sure to help answer and address every one of my questions and concerns.
"Well....."
I wasnt getting enough info. Guess I have to go in.
"New Dart Purchase"
Had a great experience today. Rob Dickens was very helpful and patient. He took the time to make sure I understood all the features of my new car. Down to earth company. Extremely satisfied with the service today. Thank you !
"Helpful, Happy & Not Pushy"
My visit to Valentis started out as bitter sweet. I was just getting ready to celebrate not having a car payment (just one payment left!!) and my car was hit and totaled while I was parked at work. I wasnt happy. Then my husband & I walked into Valentis Chevy division (I loved my 2011 Chevy Traverse so thats the car I wanted again) and we met Tom Smith. Tom is such an uplifting and helpful person. At the time we werent even sure what we would have for a down payment because we were waiting on the insurance company. Tom knew we were stressed out from dealing with all this and was NEVER pushy. He took us for a test drive and told all about the newest features on the 2017 Traverse. We walked in a bit overwhelmed and stressed and left happy and hopeful. Great experience. Thank you Tom and Valentis.
"Client"
Purchased a Ford Fusion from Valenti. Good car great service. Jim is an outstanding sales associate, thank you for the patience and assistance.
"Absolutely Amazing Dealership"
After having to deal with a previous dealership in 2011, our trust was lost but now has been gained. We car shopped. We looked around, and something told us to take a drive into this dealership. It was Saturday at 4:40pm and they were closing soon. We were met by Bruce *V* Velletri. He took time with us, and we met again on Monday morning. Test drove, paperwork filled out, everything explained to the T! I also need to mention that the Sales Manager Sam was beyond helpful. Im not sure what we would of done without them. We purchased a 2016 Jeep Cherokee Sport. Our previous car was a 2010 Santa Fe from another dealership which started to give us the biggest headache and was breaking our bank having to fix it within the last year and a half. This dealership brightened our days. Putting us in a vehicle that is not only safe for our children, but affordable. I again can not thank the help from all three. From the test driving, to the financing, and for the hugs of comfort.
"Wonderful Experience"
My husband and I brought our 2014 Chevy Equinox in for routine maintenance to Valentis excellent service department. While we were there we decided to check out the new Equinox and to check into the incentives and available deals on them. Tom Smith came out to help us and showed us what was available . When what was on the lot did not meet one of our requirements, Tom set out to find us the car we wanted. Tom found us the exactly what we needed and was friendly and courteous and always made us feel like we were valued customers. This is the third Chevy Equinox we have purchased or leased from Valenti Chevrolet and have always been very satisfied with the sales representatives and service department . Special thanks to Tom Smith and Nancy Heath for all their help and stress free car search!
"Perfect Match!"
After a long day of searching it was refreshing to find a dealership that had exactly what I was looking for. Tom smith took the time to really get to know my fiancé and I and what was important to our needs. We found a vehicle in our budget without having to compromise the bells a whistles. Drove my car off the lot feeling happy and excited!, rather than regret or have felt pressured as that has happened in the past. The team at Bob Valenti Chevrolet were all very friendly and welcoming. I would definitely recommend!
"Excellent"
Had a great experience. Our salesman Tom Smith was very professional and thorough. He helped me get my fiance her dream car for her birthday on his day off. Coordinated it perfectly. Very pleased.
"Buying A New Car"
From getting a 2017 Brochure to buying a new 2017 car I had an excellent experience at Valentis Chevrolet Mystic, CT. My Salesman was Thomas A. Smith, a complete Gentleman, well versed and experienced in all areas. I was very relaxed with him from searching out what car I wanted, test driving what was available to getting the exact car with the extras I required. Picking up my car on 3-24-2017 was fantastic including all the paperwork, walking through inspection, learning to sync radio, On Star, phone etc. Robert Valenti has an Excellent Staff and great Service Department. Well satisfied Customer.
"Excellent Buying Experience"
Wonderful experience--from start to finish... I have purchased many vehicles and switched my alliance from GM to Ford... my 2009 Mustang has been and continues to be a fabulous car...
"Excellent Buying Experience"
Joe Burke did a nice job handling our transaction. No pressure, just good info, seemed to understand that we needed some time to make a decision. When it came down to a few cars (at other dealers), Joe got us a good trade value and a good price on our 2016 Chevy Equinox. Once we agreed on the car we wanted, we explored financing options and told Nancy Heath what kind of rates we could get elsewhere. Nancy beat all the deals we could find on our own. Joe walked us through the gadgetry on the new car and helped us get things going.
"Happy Customer"
Eric Roberts was my Salesman . He was Great! Took time explaining everything about the car to me. Told me if i had any questions about anything to feel free to stop by or call him. I leased a 2017 Ford Escape . He took care of everything for me I didnt have to do anything. It was the Best experience I had getting a vehicle. Everyone there was very pleasant to talk to. I absolutely love my Ford Escape !! Thank you Eric for everything !
"Review For Kris Q"
Although it is not typical of me to publish online, in reading reviews and noticing some unwarranted negativity, I felt compelled to add a "glass half full" one to the mix... Terrible? Awful? These words do not resonate with my experience at Valenti Jeep. Amazing! Incredible! Fantastic! The seamless process I endured was professional and enjoyable from beginning to end with Kris Qirici. Kris was fair, honest, courteous, cordial, and moreover, had a sense of humor. When buying a vehicle, people do not necessarily equate the six pillars of character with the journey. However, be rest assured, with Kris, he demonstrates all six with stellar ratings...respect, responsibility, fairness, caring, trustworthiness, and citizenship. He goes above and beyond the actual purchase/delivery by ensuring his customers are taken care of...personally. In as many years as I have acquired vehicles, I can say that my purchases with a sales person will now come down to only one in my future, Kris. I cannot thank him enough for the service he provided and continues to provide...as fate would have it, I do not envision working with another individual.
"Review For Kris Q"
Terrible? Awful? These words do not resonate with my experience at Valenti Jeep. Amazing! Incredible! Fantastic! The experience I had was beyond professional and enjoyable from beginning to end with Kris Qirici. Kris was fair, honest, courteous, cordial, and beyond that, had a sense of humor. When purchasing a vehicle, people do not necessarily equate the six pillars of character with the experience. However, be rest assured, with Kris, he demonstrates all six with stellar ratings...respect, responsibility, fairness, caring, trustworthiness, and citizenship. He goes above and beyond the actual purchase/delivery by ensuring his customers are taken care of...personally. In as many years as I have bought vehicles, I can say that my purchases with a sales person will now come down to only one in my future, Kris. I cannot thank him enough for the service he provided and continues to provide...as fate would have it, I do not envision working with another individual.
"Jeep Wrangler"
Rob Dickens was very knowledgeable in all aspects of the wrangler I just purchased... he offered several different sinerios on how to get all the things important to me on my new jeep.. process was easy and problem free Thanks!
"Love My Toyota!"
Customer Comments: {To store management: I had an excellent experience with mr tom smith a mr Jim on my purchase Ill give them a 5 star review! Sincerely J Berrios }
"Easy, Comfortable, And Knowledgeable: Jay Crandall"
The highest compliment I can give is that I would recommend Jay Crandall and Valentis to my friends and family AND that I will be back to buy my next vehicle from Jay, whether its another Ram truck or a business delivery van. Jason loves people and it shows! He listened to my needs and together we got me a truck that fits my lifestyle perfectly. This is my first car buying experience (its true, in my 30s and never needed a car till now!) and I cant thank Jay enough for making the entire thing easy and smooth. Also, Jay has gone above and beyond in terms of communication, in my opinion, and I look forward to my next truck from him.
"Best Car Buying Experience"
My car buying experience at Valenti was absolutely outstanding in every way. This dealership knows how to treat its customers. I worked with Vernon Mitchell and Sam Suminski on my purchase. Vern was extremely knowledgeable about the car I was interested in. He took us for a short test drive to explain the basic features and then gave us over an hour on our own to take the car out and explore. When we were ready to make the purchase we were able to negotiate a fair deal with none of the theatrics one often experiences between the sales and finance folks. On top of this, they helped me hugely with the buyout process on my VW diesel. John Devine and Geoff Gillies at Valentis VW store helped me get this set up. I have my new Jeep while the buyout process completes. No hassle whatsoever, just helpful and friendly service from everyone I dealt with. And a fair deal, and a new vehicle that I really like a lot. If you are in the market for a new or decent used car you must check out this dealership. I live an hour away and it was well worth the trip. Ill be back for service too!
"Ordinary Name, Extrordinary Service"
Tom Smith went above and beyond to squeeze in purchasing a "New-to-me" vehicle within my extremely tight schedule. With the trade in and hard work to get everything done within a timely manner, ALSO NANCY from FINANCING, i was finally in a vehicle that I love and not one the "will do for now". Thank you for taking care of my needs and accommodating my crazy schedule! this is my second vehicle purchased at this dealership strictly because of the no haggle customer service.
"Tom Smith At Valenti Chevy"
Tom Smith is a fantastic sales person! He worked with us to get us exactly what we needed and made the process as painless as possible considering it was an unplanned new car purchase. We will definitely go back to see Tom and the Chevy team in the future!
"My New 2017 Ford Fusion."
A car shopping pleasure. Knowledgeable sales staff and expansive choices allow the process to proceed assuring customer satisfaction. Wouldnt hesitate to return for future automotive endeavors.
"Jason Crandall At Valenti Auto Mall Is The Best."
We started buying autos in 1999 at Bob Valenti in Mystic CT. Jason Crandall has been our salesman and Sam is our finance manager for many years. We have had nothing but wonderful service, fast and very efficient service at Valenti. We have referred many of our friends and will continue to do so.
"Tom Smith At Valenti Chevy"
Tom Smith ensured my son was able to buy the vehicle he wanted at a great price. Professional, knowledgeable and personable....I highly recommend Tom and Valenti Auto Mall to anybody looking for a great deal and stress free buying experience!!
"Tom Smith Our Salesman"
Tom Smith was as friendly and helpful as any sales person should be. I give him a 10 throughout this long over done process of buying a car. I will definitely say hes the BEST that weve dealt with, and when I say we buy cars regularly he tried and succeed to make this as painful as possible. Thanks Tom and Valenti of Mystic, we love our new truck. Trainor of Hanover
"Valenti Chevrolet"
The entire staff that I had the privilege to work with through the entire purchase process were very professional and courteous. One word sums up my experience buying a new truck from Valenti Chevrolet - OUTSTANDING!!!!
"Great Experience"
Jason Crandall did a great job educating me on the product line. This is my first RAM. No buyers remorse so far. Truck is great and Jason treated me well through the whole buying process. Thanks Jason.
