Husson Motors in Salem, NH

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"Best Place To Shop For Vehicle!"


User

from Salem, NH

Recommended? Yes

Purchased? Yes


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From the time I arrived, and left with my vehicle it was an overall great experience. The staff made us feel comfortable, with no pressure. I cant say enough about Pat. He is the best Salesperson I have ever dealt with! You get knowledge, sense of humor, and kindness all in one package . Thank you, Tracey

"Michael Bennett"


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from Groveton nh

Recommended? Yes

Purchased? Yes


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Good people great to work with makes you feel right at home

"Very Pleased"


User

from Billerica ma

Recommended? Yes

Purchased? Yes


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it started looking for a car online and I found one that I fell in love with at Husson motors, I emailed them and said it was still in stock so I went and spoke with John, I have to say he is such a great person to work with and is very understanding. I had no troubles or problems during the process. My girlfriend and I traded in an SUV for an impala and we were in and out in less than a week! Great place and great people! Would highly recommend this dealer to anyone in the area

"Great Place To Buy Cars"


User

from Lowell, MA

Recommended? Yes

Purchased? Yes


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Good place. Great service. Will go back in the future.

"They Went Beyond My Expectations"


Sandy Compton

from Newport, Maine

Recommended? Yes

Purchased? Yes

02-16-2017


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I recently bought a used vehicle from Husson. It was not my first and wont be my last. Everyone was helpful in helping me find what I was looking for. I gave them a price range, my trade in, and how much I wanted for a monthly payment. Sandy(top shelf sales representative ) Went beyond my expectations, I ended up getting more than I bargained for and it fit my finances perfectly. They called the next day to see how everything was going and asked be to keep in touch. I highly recommend that you give them an opportunity to suit your vehicle needs.

Response from Husson Motors:

Thank you for the great review.Glad you are satisfied.

"Excelent Experience Dealing With This Dealer."


User

from Hudson, NH

Recommended? Yes

Purchased? Yes


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Dealing with both Paul and John was a pleasure. No pressure but attentive. Will return to buy again.

"Amazingly Friendly Service!"


Sandy Compton

from Haverhill, MA

Recommended? Yes

Purchased? Yes

11-03-2016


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John helped us from start to finish and was so friendly and informative. As a first time car buyer I felt confident in my choice and happy with the experience, it felt like getting help from a family member. I would absolutely come back to purchase and service future vehicles.

Response from Husson Motors:

Kelly & Tony Thank you for your business and much luck in yours. It was a pleasure working with you.Please follow us on Facebook and feel free to post and share info about your business as well.

"Happy With Husson Motors"


User

from Salem NH

Recommended? Yes

Purchased? Yes


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Very happy to have met the Husson crew.Its like making new friends

"Happy Happy Happy"


Sandy Compton

from Lowell Ma

Recommended? Yes

Purchased? Yes

09-30-2016


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Absolutely lost for words with how happy and pleased I am with the service I received from everyone here. They went above and beyond to help me get into the car of my dreams. I would recommend them to everyone I know. Im a customer for life!

Response from Husson Motors:

Becky, it was great meeting you and your family. I appreciate your business and your kind words. Please let me know if there is anything I can do for you in the future.

"Amazing"


Sandy Compton

from Lawrence, MA

Recommended? Yes

Purchased? Yes

09-16-2016


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We have been looking for a vehicle to help us make life a little better for the family with work and college, and we have gone to many car dealerships in Lawrence, Methuen and Salem, NH. We arrived at Husson Motors and we were totally blown away with the treatment, service, and support throughout the car buying experience. Amazing treatment and we will definitely be back if we ever need to change or purchase a new vehicle.

Response from Husson Motors:

I wish all our customers were just like you. You truly were a pleasure to work with. Thank you again for the opportunity to add you to our family of customers

"Amazing"


User

from Lawrence, MA

Recommended? Yes

Purchased? Yes


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We have been looking for a vehicle to help us make life a little better for the family with work and college, and we have gone to many car dealerships in Lawrence, Methuen and Salem, NH. We arrived at Husson Motors and we were totally blown away with the treatment, service, and support throughout the car buying experience. Amazing treatment and we will definitely be back if we ever need to change or purchase a new vehicle.

"Denise S Review Of Husson"


Sandy Compton

from salem, n.h.

Recommended? Yes

Purchased? Yes

09-14-2016


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Barry was very helpful and informative! Paul the owner also helped me and was very helpful.

Response from Husson Motors:

Thank you Denise. Please remember we are here to help.

"Toms Review Of Hussan Motors"


User

from Manchester NH

Recommended? Yes

Purchased? Yes


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This was a completly enjoyable experience. It was painless quick and pleasant. I enjoyed meeting John. I would like to thank everyone involved.

"This Is My Second Car"


User

from BOXFORD,MA

Recommended? Yes

Purchased? Yes


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OrlandoB 5 star Just purchased my second car from them, great people to work with and always take care of me!! I would recommend them to any friend or family May 9, 2016

"Great Company To Deal With! Very Pleased!"


Sandy Compton

from Windham NH

Recommended? Yes

Purchased? Yes

05-20-2016


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I will always recommend Husson Motor. Excellent service , no pushy sales. A great smooth process...Easy! I am so pleased with my purchase! Thank you Paul and Sandy!

Response from Husson Motors:

Thank you Lydia it was a pleasure working with you and I am so happy you are enjoying your car. Please let me know if there is anything I can do for you in the future.

"Poor Service"


User

from Lowell MA

Recommended? No

Purchased? Yes


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This was my first time purchasing a car at any dealer, which luckily i found a beautiful car at this Dealer where i meant Sandy, who was great at first, but as the days doing businesses with her went on. She had a poor attitude and gave false information before she even knew the correct answers. She made the assumption that the car could have been paid weekly, that was a lie it was monthly. We called their customer service center and they said the car was out for an oil change, we test drove the car and the PSI light was on, we told Sandy and she said that it just needed some air, and then we also used the clutch on the 6 speed and it was making creek noises. Now it was time to purchase the car because, dont get me wrong i really loved that car. However, once i was able to bring it home, 1. The change oil light soon came on, well if it went to get an oil change why is that light on? Did they lie? Now we called the hudson repair shop, and they said they were going to charge me, its not covered under warranty. 2. the PSI light went back on, the back passenger tire was having a slow leak, meaning they knew that it has been like this from day1 but they never told us, nor did they fix it. Let me remind you, this hasnt been even close to 30 days. Now i am required to pay for the valve stem to fix a car that has been siting at their dealer for 2 months now? Do they not check on their cars that they plan to sell to the future customers, instead of waiting for it to be purchased then blaming them for the cause of the effect. I, personally think thats bad customer service. 3. Now the clutch with its odd noise, you would think they would prep the car before giving it out to the new owner but no, the noise was still there. Let me tell you there was one big dragon fly dead on the dashboard and another insect bug, whatever the heck it was dead! Disgusting. I am very disappointed in this dealership, I thought they were great from all these highly recommended reviews but my experience and continuing has gone completely terrible.

"Great Experience"


User

from billerica,ma

Recommended? Yes

Purchased? No


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Even though I did not purchase a vehicle due to fault of the dealer, the experience was great!

"Great Experience"


User

from Milford, MA

Recommended? Yes

Purchased? Yes


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Overall great experience! These guys were responsive to email, friendly, non-pushy, reasonable with negotiations, and made the whole process run smoothly. Would definitely recommend.

"Had To Share My Experience"


Sandy Compton

from Salem, NH

Recommended? Yes

Purchased? Yes

11-20-2013


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I just bought my first car from Husson Motors (2010 Honda Civic Coupe LX). They allowed me to bring it to my long time mechanic before I signed the papers. The only thing that was needed was an oil change and a battery. I returned to Husson Motors and told them I would like to make the purchase. They replaced the battery immediately with no charge or me even asking in the first place and also gave me a free oil change at there Auto Repair Shop that is just a couple minutes down the road (very convenient). This vehicle also came with brand new brakes (Husson Motors installed) and the tires have at least a year of tread left if not a couple years. Needless to say I drove off the lot without spending a penny extra. What I am even more pleased about was their customer service. Chris, Sean, and the owner all helped me out. They went above and beyond working with the banks for me seeing that my credit wasnt really up to par (obviously not their fault). Prior to this I had been driving a 17 year old vehicle that I had owned for 10 years that was sucking all my money out of my pocket getting me no where no matter how hard I tried. They knew that me getting this Honda was going to get me on a much better path and after a lot of hard work (none of which I had to do) with the Financing company it all worked out. I went in the first day thinking that this was no way possible at all for me to do. I did not have to hassle or anything. It honestly felt like instead of looking at me like a regular customer they took my situation seriously and in the end did better than anything I could have asked for. There was also no pressure at any point in time especially for being a young customer. This may sound like an over exaggeration but it is not. Which is why I felt such a need to share my experience on the internet for everyone to see. To this day there has been nothing that I could complain about the vehicles mechanics or looks since I drove it off the lot. And as young as I may be I am quite savvy when it comes to knowing theres something wrong with a vehicle and this is really a nice ride. Thank you sincerely everyone at Husson Motors, keep up the great work!

Response from Husson Motors:

Brittany, Thank you for your business and great review. If there is anything we cna do for you in the future do not hesitate to contact us. Husson Motors

"The Needle In A Haystack"


Sandy Compton

from Manchester NH

Recommended? Yes

Purchased? Yes

11-20-2013


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I want to thank everyone at Husson Motors for doing an outstanding job. Paul, Chris, and Shawn were all very helpful and made the whole buying process a great experience. I was looking for a very-specific Mustang which I could not find on the public market. A 2004 Mustang GT Premium Convertible with a black top, clean, under 100K miles, in the middle of the summer and at a affordable price. They found the car that I described within a week and went out of their way to get their hands on the vehicle. Im now a very happy customer and I recommend anyone whos looking for a car to check out Husson Motors. Thank you all.

Response from Husson Motors:

Paul, Thank you for your business and great review. If there is anything we cna do for you in the future do not hesitate to contact us. Husson Motors

"Excellent Job"


Sandy Compton

from Lowell,Ma

Recommended? Yes

Purchased? Yes

11-20-2013


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Purchased a car from Husson Motors The salesman Chris Normyle did an excellent job.

Response from Husson Motors:

Debra, Thank you for your business and great review. If there is anything we cna do for you in the future do not hesitate to contact us. Husson Motors

"Bought My First Car"


Sandy Compton

from Raymond,NH

Recommended? Yes

Purchased? Yes

11-20-2013


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I bought my first car with a bank loan. Paul was very through, helpful and he was very professional.I will definitely come back again.

Response from Husson Motors:

Brianna, Thank you for your business and great review. If there is anything we cna do for you in the future do not hesitate to contact us. Husson Motors

"Cadillac Srx"


Sandy Compton

from Salem,NH

Recommended? Yes

Purchased? Yes

04-04-2013


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Awesome job Chris and Sean> Very happy with the Caddy. Fair value on my trade.

Response from Husson Motors:

Robert, Thank you so much for taking your time to write a review. Please feel free to call us if there is anything we can do for you.

"What A Deal!"


Sandy Compton

from Nashua,NH

Recommended? Yes

Purchased? Yes

04-04-2013


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They were very good. They listened and didnt pressure for a sale.

Response from Husson Motors:

Paul, Thank you so much for taking your time to write a review. Please feel free to call us if there is anything we can do for you.

"Very Friendly Staff"


Sandy Compton

from Manchester,NH

Recommended? Yes

Purchased? Yes

04-04-2013


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Very friendly staff straight off the bat. they understood my needs and got me into the right car. Very professional and timely with all the things that needed to be done. They helped me find a car that fit my needs and price.

Response from Husson Motors:

Amanda, Thank you so much for taking your time to write a review. Please feel free to call us if there is anything we can do for you.

"Awesome Salesperson"


Sandy Compton

from Phippsburg,ME

Recommended? Yes

Purchased? Yes

11-20-2013


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I bought a Smart Car Passion. Chris was my initial contact and salesperson was professional with a human touch. I asked many questions and he alleviated any purchase fears I had and I would recommend him to everyone. It was a fantaastic experience and I will return in the future if I need additional vehicles.

Response from Husson Motors:

Beverly, Thank you for your business and great review. If there is anything we cna do for you in the future do not hesitate to contact us. Husson Motors

"What A Great Group Of People!"


Sandy Compton

from Salem,NH

Recommended? Yes

Purchased? Yes

04-04-2013


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What a great group of people over at HUSSON Motors. The salesman I worked with,CHRIS NORMYLE, was knowledgable listened well and helped guide me into a verry, very nice used extra clean vehicle. I love the new {used} car and would/will recomend HUSSON Motors to all of my people and I will use them again in the future... thank you all

Response from Husson Motors:

Thom, Thank you so much for taking your time to write a review. Please feel free to call us if there is anything we can do for you.

"I Was Just Looking."


Sandy Compton

from Manchester,NH

Recommended? Yes

Purchased? Yes

04-04-2013


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I litterally have just walked in the door from my visit to Husson Motors in Salem, NH...door to deal to door was 3 hours. I cannot stress enough how pleased I am with this company. I called them this morning, I had a Jeep to sell but needed to replace it with something more economical (and had found a car that I liked on their website), and still get funds back. From the moment Chris picked up the phone, I knew this was the dealer for me (and I am not an easy sell). I had definative numbers in my head and was not deviating from them, no matter what. He asked how fast I could get there and I pulled into their lot within an hour. Within the next 45 minutes we test drove the car I wanted and signed the deal. Never once did he pull the "car salesman act". Again, I am not easy and rejected his 1st offer. He was determined to make this work and went out back and he and Shawn (his Manager) put their heads together. I have no idea how they did it, but am so appreciative that they did. I only met Shawn and only said Hello yet could tell he was kind. I knew that this wasnt "just another sale to meet a quota", they genuinely wanted me to be happy. Where do you get that anymore? Chris is the kind of gentleman youd want as a friend, seriously. I am a Customer Service Agent and look for that in others. He personified CS, and I am an eternal skeptic but never did I feel anything but comfortable there. Id brought my 2 dogs (that can be a handful) and they welcomed them and made sure they had water. Told us just to make ourselves at home. Chris was considerate, kind, he listened and empathized with my situation. Never once tried to up-sell me. After the deal was signed the car went out back to Phil (to recon, get ready)I do believe he put me in front of someone else. I watched him as he was washing the car outside (he didnt know I was there). He was meticulous in the was he was paying attention to every detail. You would have thought his Manager was standing right over him, but he was out there just independently working, like this is how he does it every time (and I do believe that). When done he told me that one of my mats was a little messed up so he replaced it and made sure it matched the others. Then he played with my dogs. All the while with a big smile on his face. Honestly, if anyone is in the market for a car, you owe it to yourselves to check them out first. Even if youre "just looking" take a ride to the Rockingham Mall and stop by and check out what they have on the lot. I guarantee there will be no heavy handed salesman stuff. Seriously, go to these guys before you shop around, I wasted a week before I found them and I had a deal and a new (used) car and was back home within 3 hours. And I am still smiling!

Response from Husson Motors:

Sharon, Thank you so much for taking your time to write a review. Please feel free to call us if there is anything we can do for you.

"Not A Traditional Dealership!"


Sandy Compton

from Litchfield,NH

Recommended? Yes

Purchased? Yes

04-04-2013


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Just bought vehicle from these folks. Had done my "homework" prior, and no real issues that I saw. My experience was very good- Chris treated me with respect, and did the best job he could for me. Overall, believe I got a good deal, outside of the finance rate (which was my own fault, given my credit situation), but Chris gave me advice as to options I had with that in the future. The vehicle is exactly as expected, and so far I am very happy. I would recommend Husson Motors to anyone who is looking for decent deals, and if credit-challenged (like I was) they will do their best for you. I doubt I would have done this well had I tried to go to a "traditional" dealership. Again, overall, dealing with Husson Motors has been one of the better car-buying experiences that I have had for quite some time.

Response from Husson Motors:

John, Thank you so much for taking your time to write a review. Please feel free to call us if there is anything we can do for you.

"Poor Service By Shawn"


Sandy Compton

from Londonderry, NH

Recommended? No

Purchased? No

12-17-2012


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I called in the evening about a Honda Civic for my son , i was told the car was still available, and was told to talk with Shawn when I came in the next morning at 8:30. When my son and I arrived Shawn said the car was being driven by one of the employees and he couldnt get in touch with him. He asked if he could call me when it came back. I believed this car would be ready for my son to drive when we arrived based on the previous nights conversation. I left my number with Shawn and received a call two days later telling me their was a deposit n the car now and he would let me know if it fell through...not happy with the way this was handled!

Response from Husson Motors:

Sir, I have spoken with Sean and the other salesperson that was witness to the incident. You called the day before coming in and Sean who spoke with you asked for your contact information so that he could call you if the car sold or was otherwise unavailable. You refused to supply that information. You came in and the car was at our service center. You got upset and at that time left a business card. After getting the car back we took a deposit on the vehicle as all sales are first come first serve. We did however call you the next day and informed you that a deposit was taken and we would call if that deal did not go through which we did. I am truly sorry if you were not able to see the vehicle when you were here but as I said previously we can not respond if you the customer does not leave contact information.

"Buying Experience"


Sandy Compton

from Pelham, NH

Recommended? Yes

Purchased? Yes

04-04-2013


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8/24/2011 I highly recommend this dealership. I just purchased my 2nd used vehicle from them this week (8/2011). My first vehicle purchased from them was in 2002 (a 4 yr old 97 Ford Explorer that had 65000 miles on it) and it has lasted me 9 years! I just bought a Mercury Mountaineer for great price. The Customer Serivce Rep Chris Normyle was terrific to work with - no sales pressure, showed us only vehicles that had features we were interested in, and very helpful. I will be back for 3rd vehicle in future. sukie46 Malden, MA

Response from Husson Motors:

Sukie, Thank you so much for taking your time to write a review. Please feel free to call us if there is anything we can do for you.

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