Gold Coast Cadillac in Oakhurst, NJ

Overall Rating:


Customer Service

Buying Process

Quality of Repair

Overall Facilities

"Excellent Salesman, Great Dealership Facility"


User

from Farmingdale, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Bob Foster is a very knowledgeable and helpful salesman. He found the vehicle I was looking for and the purchase transaction went very smooth.

"Fast And Efficient For Routine Service."


Digital Air Strike

from Point Pleasant, NJ

Recommended? Yes

Purchased? No

10-31-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Fast and efficient. Also able to answer my questions concerning other auto features and questions during same visit. Normally have parts but on occasion do not and if car not able to be driven, a new loaner vehicle is provided.

Response from Gold Coast Cadillac:

Charles, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Gold Coast Cadillac Team

"Great Service "


Digital Air Strike

from Roselle Park, nj

Recommended? Yes

Purchased? No

10-31-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


It was a pleasant experience and the workmanship was excellent. The people were very courteous and easy to deal with, I would definitely recommend.

Response from Gold Coast Cadillac:

Frances, we appreciate you for letting others know about your experience at our dealership. If you ever need anything in the future, please dont hesitate to let us know. Take care! Sincerely, Gold Coast Cadillac Team

"30 Years Of Great Reliability And Friendship. "


Digital Air Strike

from Lakewood, New Jersey

Recommended? Yes

Purchased? No

10-31-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Bill Murphey is the best Sales Consultant. Gold Coast Cadillac is the best Dealer. Cadillac is the best Vehicle. I feel comfortable as a buyer for the 3 mentioned items.

Response from Gold Coast Cadillac:

Thank you for leaving us this great review, William. We are very happy to hear that Bill was so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Gold Coast Cadillac Team

"Clean Fast Service"


Digital Air Strike

from neptune, nj

Recommended? Yes

Purchased? No

10-31-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


waited for my oil change. clean waiting area was completed faster than originally told and car was neat and clean

Response from Gold Coast Cadillac:

Carol thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Gold Coast Cadillac Team

"Easy Experience"


User

from Brick, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Timely service-easy scheduling. Courteous personnel. Entire service was completed in less than an hour. Clean and friendly atmosphere. Would recommend.

"Goldcoast Cadillac Is Outstanding"


User

from Oakhurst, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Robert Eden is a consummate professional. He is a pleasure to do business with. No nonsense like at other dealerships.

"Class Company"


Digital Air Strike

from Gold Coast Cadillac

Recommended? Yes

Purchased? Yes

10-27-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Your treated like Family. Everyone is always so polite, from the owner, service staff, sale staff, phone reception, to the cleaning personal.

Response from Gold Coast Cadillac:

Thank you for reaching out, Daniel! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Team

"Excellant Sales Service"


Digital Air Strike

from Oakhurst, NJ

Recommended? Yes

Purchased? Yes

10-27-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


The prompt attention and courtesy. The General Manager and Sales Manager gave me all the attention I needed. They provided me with all the information I needed to make my proper purchase.

Response from Gold Coast Cadillac:

Thank you for the glowing review, Timoteo! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact us if you need anything else. Sincerely, Gold Coast Cadillac Team

"Great Customer Service"


Digital Air Strike

from New York, NY

Recommended? Yes

Purchased? Yes

10-25-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great customer service! Very knowledgeable staff. All questions answered quickly! Willing to work with our busy schedule! Car is beautiful and clean!

Response from Gold Coast Cadillac:

Brigitte, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Gold Coast Cadillac Team

"Great Service"


User

from Nj

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


The girl that set me up for service was great! Very pleasant she was busy had no help and still was pleasant

"Service, Facilities Were Excellent"


User

from Gold Coast Cadillac Eatontown, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Appts were kept on time. Very efficient in welcoming us and explaining different models, cost etc. sales manager and salesman were very professional and helpful. Overall a great experience.

"Veronica Alverson"


User

from Highlands, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I visited other dealerships such as Jeep, Nissan and VW and was not treated with the respect or service that I received at Gold Coast. I was a very easy, comfortable experience. I was treated with complete satisfaction and was able to lease the car I wanted. Never was I made to feel uncomfortable. I would highly recommend this dealership to ANYONE looking for a car and will continue doing business with you. My representative Ryan Hill went above and beyond his job .

"Great Staff Great Service "


User

from Spring Lake,NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Everything Everyone was helpful. Would keep coming back and would tell anyone who needs their car repaired to head to Gold Coast No need to worry your car is in good hands.

"Great Service Very Professional!"


Digital Air Strike

from Ocean Grove, N. J.

Recommended? Yes

Purchased? No

10-18-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Everyone is so nice and professional and Mike always takes the time to explain to me what they have found wrong with my car and I really appreciate that since I dont know a lot about cars.

Response from Gold Coast Cadillac:

Brigette thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Gold Coast Cadillac Team

"Great Service"


User

from Oakhurst Nj

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Out of any dealership that I ever went to. Service was by far the best. Staff is courteous and had my car serviced and brought back to me when promised.

"Gold Coast Cadillac "


User

from Oakhurst, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


*Salesman(George) very knowledgeable and professional. *Business Manager(Joe) made the financial end of the deal smooth and easy. *Anthony was great explaining all the controls in the vehicle. Overall experience was very good. A smooth transaction at a high class dealership. I Highly recommend Gold Coast Cadillac!

"Great Service"


User

from Ocean, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Ryan Bender, the service tech was fantastic. He took care of my problem and made sure everything was done right. He was EXCELLENT.

"Great Service"


Digital Air Strike

from Oakhurst, NJ

Recommended? Yes

Purchased? No

10-13-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Gold Coast went the extra mile (literally) to solve the problem with my car. I was able to accompany the technician in my car to point out the problem. We subsequently drove a new car to further point out the vibration I was experiencing.

Response from Gold Coast Cadillac:

Mark, thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We would love to work with you again. Sincerely, Gold Coast Cadillac Team

"Great Service"


Digital Air Strike

from Oakhurst, NJ

Recommended? Yes

Purchased? No

10-12-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Service writers are totally clear, great mechanic/tech....jack k., reasonable prices, ...No Surprises at bill time! wouldnt take the Cadillac anywhere else!

Response from Gold Coast Cadillac:

William thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Gold Coast Cadillac Team

"Completely Satisfied"


Digital Air Strike

from Howell, NJ

Recommended? Yes

Purchased? No

10-11-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


The experience was completely satisfactory, and met my expectations. Service Advisor Ryan, was responsive and courteous. He addressed all my service concerns.

Response from Gold Coast Cadillac:

Joseph, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are completely satisfied with their overall experience. We look forward to working with you again. Sincerely, Gold Coast Cadillac Team

"I Arrived Without An Appointment "


Digital Air Strike

from OCEAN TWP, NJ

Recommended? Yes

Purchased? No

10-11-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I arrived at eleven am without an appointment and was immediately accepted for service by Chrystal which was a very pleasant surprise.

Response from Gold Coast Cadillac:

Thank you for this wonderful review, Roger! We really appreciate your business. Sincerely, Gold Coast Cadillac Team

"Service Oil Change And Tire Rotation"


Digital Air Strike

from Oakhurst, NJ

Recommended? Yes

Purchased? No

10-11-2017


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:


Service was performed in a timely and efficient manner.The facility was clean, coffee, bagel and newspaper was provided along with TV. Upon leaving bill was taken care of by warranty and car was clean.

Response from Gold Coast Cadillac:

Daniel, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Gold Coast Cadillac Team

"Great Service"


User

from Belmar, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Friendly, courteous and helpful employees. Extremely comfortable and pleasant waiting area equipped with comfortable seating, light refreshments, tv, and free wi-fi.

"Impeccable Service"


Digital Air Strike

from Staten Island NY

Recommended? Yes

Purchased? Yes

10-06-2017


Overall Rating:

Customer Service:

Buying Process:
Overall Facilities:


Very comfortable and relaxing dealership. What keeps me coming back is the great team: from the salesman, the sales manager and the people in the service department.

Response from Gold Coast Cadillac:

Edith, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Gold Coast Cadillac Team

"Great Experience"


Digital Air Strike

from Toms River, NJ

Recommended? Yes

Purchased? No

10-05-2017


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:


Very pleasant, straight & forward, no pressure to lease a car. Gary Alexander was a pleasure to deal with, compared to other dealers.

Response from Gold Coast Cadillac:

Michael, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing our dealership. Sincerely, Gold Coast Cadillac Team

"Professionalism Says It All"


Digital Air Strike

from Manasquan, NJ

Recommended? Yes

Purchased? No

10-03-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Professionalism says it all! Truly a rewarding experience from the service personnel to the gentleman who reminded me how to delete destinations from the navigation operation. And the car is a pleasure to drive.

Response from Gold Coast Cadillac:

Thank you so much for the nice review, Joseph! We really appreciate this feedback. We pride ourselves on offering high-quality customer service, and were glad we were able to take care of you. It was our pleasure! Sincerely, Gold Coast Cadillac Team

"Gold Coast And Bill Murphy"


Digital Air Strike

from Wall NJ

Recommended? Yes

Purchased? Yes

10-03-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Bill Murphy was tremendous. Always goes above and beyond for me and my family. This is the 3rd Cadillac I have purchased from him.

Response from Gold Coast Cadillac:

Thank you for reaching out, Patrick! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Gold Coast Cadillac Team

"Friendly, Clean Atmosphere"


Digital Air Strike

from Sayreville, NJ.

Recommended? Yes

Purchased? Yes

10-03-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Helpful and friendly atmosphere of dealership. Easy buying process. Large selection to choose from. Best experience I have had in purchasing a vehicle.

Response from Gold Coast Cadillac:

Thank you for leaving us this great review, Barry. We are very happy to hear that we could be so helpful and friendly during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Gold Coast Cadillac Team

"Service"


Digital Air Strike

from ocean nj

Recommended? Yes

Purchased? No

10-02-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


found trouble first time and did not have to make two trips which matters since I work during the day thank you

Response from Gold Coast Cadillac:

Mary thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Gold Coast Cadillac Team

"A Terrific Cadillac Dealership "


User

from Howell, New Jersey

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Everyone at this Cadillac dealership from the sales force to the mechanics strive for total customer satisfaction! Dr. Art Waltz

"Great Service"


User

from Ocean Township, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Always a pleasant experience Why do I have to leave 20 words? You should rethink this, as maybe next time I wont take the time to fill this out. Is that more than 20 words?

"Cadillac Of Cadillac Dealers"


User

from woodbridge nj

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


everything everything everything x x x x x x x x x x x x x x x x x

"Cadillac Service"


Digital Air Strike

from Oak hurst NJ

Recommended? Yes

Purchased? No

09-29-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


The wait time for service was speedy and comfortable.we were informed about the tire that was flat and the cost of the replacement

Response from Gold Coast Cadillac:

Joan, thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experience. Sincerely, Gold Coast Cadillac Team

"Efficient"


User

from Holmdel new jersey

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Very efficient and accommodating . Friendly and eager to please. Also very knowledgeable about product. Pleasure to deal with. Facilities also very clean.

"Great Service"


Digital Air Strike

from Oakhurst new jersey

Recommended? Yes

Purchased? No

09-28-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Easy dropoff fast diagnosis easy pickup clean facility also like the complimentary beverage station.friendly staff,very knowledgeable technicians and comfortable waiting area.

Response from Gold Coast Cadillac:

Richard, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact us if you need anything else. We look forward to working with you again. Sincerely, Gold Coast Cadillac Team

"Great Buying Experienc"


Digital Air Strike

from Ocean, NJ

Recommended? Yes

Purchased? Yes

09-28-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Everyone is incredibly nice at Gold Coast and theres never any buying pressure. The sales people are great as are the service people. They always present a fair deal and make the Buying Experience a great one and an easy decision. This is my 3rd card from Gold Coast and I look forward to my 4th!

Response from Gold Coast Cadillac:

Thank you for reaching out, Michael! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Gold Coast Cadillac Team

"Good Dealer, Clean Facilities"


Digital Air Strike

from Oakhurst, nj

Recommended? Yes

Purchased? Yes

09-27-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


No pressure sales people very professional. Bought 2 cars there and will go back. However I did notice a difference with negotiating between a new car and use car

Response from Gold Coast Cadillac:

Thank you for the glowing review, Joseph! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact us if you need anything else. We look forward to working with you again. Sincerely, Gold Coast Cadillac Team

"Buying A Used Vehicle"


Digital Air Strike

from Staten Island, NY

Recommended? Yes

Purchased? Yes

09-26-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


feel very comfortable with Dave Hyman buying vehicles from him I have been dealing with him for some time now

Response from Gold Coast Cadillac:

Salvatore, thank you for the feedback! We are happy to hear of your positive experience at our dealership. We look forward to serving you again in the future! Sincerely, Gold Coast Cadillac Team

"No Pressure Buying Process At Gold Coast "


Digital Air Strike

from Staten Island, NY

Recommended? Yes

Purchased? Yes

09-26-2017


Overall Rating:

Customer Service:
Buying Process:

Overall Facilities:


Sales Person was one of the best I encountered (Robert Eden) No Pressure Plenty of patients (And God knows you need patients with me!!) I didnt feel rushed or pressured and he was able to get the price within my budget. Would Highly recommend Robert to all my family and friends. Even if we couldnt strike a deal. Gold Coast is lucky to have him. Thanks again!!! BTW We love the car!

Response from Gold Coast Cadillac:

Joseph, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and were so thankful that your time with us was well spent. We appreciate your recommendation as well. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely,Gold Coast Cadillac Team

"Service"


User

from Ocean NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Everyone very friendly especially the person helping me when I drove my car into the garage for service. Comfortable waiting area.

"The People In The Service Department Are Great"


Digital Air Strike

from Toms River, Nj

Recommended? Yes

Purchased? Yes

09-25-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Al DeRonde is an excellent salesperson, he listens to you and makes sure what you are looking is what you get!!!

Response from Gold Coast Cadillac:

Thank you for your great review, Marilyn! Were glad to have Al on our team and that we could provide you with a positive experience. If you ever need anything in the future, please dont hesitate to let us know. Take care! Sincerely, Gold Coast Cadillac Team

"I Love My Xt5"


Digital Air Strike

from Colts Neck, NJ

Recommended? Yes

Purchased? Yes

09-25-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Everyone that I dealt with was very professional. When I picked up my new XT5, all of the paperwork that I needed to sign was explained to me as I signed. The technician was very thorough going over all of the bells and whistles on the vehicle.

Response from Gold Coast Cadillac:

Thank you for the glowing review, Suzanne! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact us if you need anything else. Sincerely, Gold Coast Cadillac Team

"Great People And Service"


User

from JACKSON, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Friendly and knowledgeable people. No delays and got the service done quickly. Would highly recommend Gold Coast to antone who wants to buy or service their vehicle.

"Great Service!"


Digital Air Strike

from Somerset, NJ

Recommended? Yes

Purchased? No

09-22-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Very courteous and thorough with the work that was done. The staff and facility were great and the courtesy car loaner procedure was seamless and convenient.

Response from Gold Coast Cadillac:

Jason, thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we were able to do that. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Gold Coast Cadillac Team

"Good Service "


Digital Air Strike

from New Jersey

Recommended? Yes

Purchased? No

09-21-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I find that the Professionalism of the staff is great and are always ready and willing to help. Which is always a plus, especially when one experiences difficulty with their car.

Response from Gold Coast Cadillac:

Cynthia, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Gold Coast Cadillac Team

"Great Service"


Digital Air Strike

from Mantoloking NJ

Recommended? Yes

Purchased? No

09-20-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Art was professional and very efficient everything that was told to me when I got the car was true about your service. It was great

Response from Gold Coast Cadillac:

Thank you for leaving us this great review, Dean. We are very happy to hear that Art was professional and very efficient during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Gold Coast Cadillac Team

"Great Service"


Digital Air Strike

from Oakhurst NJ

Recommended? Yes

Purchased? Yes

09-19-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Top notch dealership that goes over and beyond to make sure their customers get the best deal with all incentives that they are entitled to. Ron McNeal was my salesman for the last 2 leases, he made my lease easy to get a new car within the same day.

Response from Gold Coast Cadillac:

Michael, we would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Gold Coast Cadillac Team

"Great Experience, Very Professional Staff "


Digital Air Strike

from Long Branch, NJ

Recommended? Yes

Purchased? Yes

09-19-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Salesman, George Ziegler was very professional and knowledgeable. Made the entire purchase a pleasant experience. Everyone we met during this process were great people to do business with.

Response from Gold Coast Cadillac:

Lawrence, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. Dont hesitate to reach out if you have any further questions or needs. Sincerely, Gold Coast Cadillac Team

"The Ususal Great Experience."


Digital Air Strike

from Oakhurst, NJ

Recommended? Yes

Purchased? No

09-18-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Prompt service, as usual. All service people are pleasant to speak with and responsive to any requests. Thank you again.

Response from Gold Coast Cadillac:

Arline, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing our dealership. Sincerely, Gold Coast Cadillac Team

Contact This Dealer

Send Us Feedback ×


Locating Vehicles In Your Area