Alexander Family Buick GMC Truck in Bloomsburg, PA

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"Friendly And Quick Service With Great Waiting Area"


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from My. Carmel, PA

Recommended? Yes

Purchased? Yes


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Fantastic Service! Quick service with great waiting area and facilities!

"Service Experience"


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from Pennsylvania

Recommended? Yes

Purchased? Yes


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Always have a wonderful experience at any of the Alexander dealerships!

"Owner Of A Gmc Sierra 1500"


User

from Hunlock Creek PA

Recommended? Yes

Purchased? Yes


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Regular service was performed. Waiting room and amenities are spot on. Personnel friendly to deal with. All went well

"Very Satisfied Customer"


User

from Bloomsburg, PA

Recommended? Yes

Purchased? Yes


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I just wanted to give the good folks at Alexander Family in Bloomsburg a great review. They definitely earned it. Anthony Romero is an outstanding salesman. He is very personable and worked very hard to get me the deal I wanted. He returned every single phone call or email that I sent him without fail. Even after the sale there was one small issue and he stepped up and got it corrected without any inconvenience to me at all. I also want to acknowledge Ryan Thomas and Rich Miller who are the two best service advisors Ive ever had the pleasure of dealing with. Rich and Ryan know their business and are always very friendly and take the time to explain any problems or issues. I have complete confidence in them! I plan on visiting Alexander Family in Bloomsburg for my next vehicle purchase as well as any maintenance required for my current vehicles.

"Donna"


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from Frackville

Recommended? Yes

Purchased? Yes


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We went to get our 2015 Suv serviced and while there took a ride in an 2017 Enclave and next thing you know we bought it. Traded the GMC Acadia for the Buick. Anthony was great to work with and we were very pleased with him. Thank you Donna and Joe Roman

"Gary W."


User

from Mt Top, Pa.

Recommended? Yes

Purchased? Yes


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We stopped to look at vehicles that could be flat towed....Anthony Romeo was very pleasant, professional and helpful with our questions and concerns........and we purchased our new GMC........Rachael was extremely helpful and thorough when we were doing the paper work/financing Anthony, his supervisor and Rachael were very professional.....and much appreciated!!!!!!

"Service And Tire Rotation"


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from Catawissa

Recommended? Yes

Purchased? Yes


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Awesome Experience... as usual. Im truly grateful for the Customer Care this Dealership provides. Every time I walk through the doors... Im treated as if I was their only customer. A+++

"Rich In The Service Dept Rude To Customer"


User

from Bloomsburg,PA

Recommended? No

Purchased? Yes


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Rich the MANAGER of the service dept has been horrible to deal with lies, and terribly rude to me. My vehicle ( 2016 Cascada Buick Covertible)is under warranty bought brand new last year....he tells me he does not have to replace the part currently on my vehicle because it is damaged weather related . ( keep in mind my car is garage kept )However he states that the part that came new in the box to be put on my vehicle looks the same as the part currently on my vehicle. I explained to him , how is this possible that the part currently on my vehicle is damaged from water but the brand new part looks the same ?????? He told me they do not have to replace the part ( chrome trim), he is sending it back.He continued to be terribly rude , this is not the first time he has been rude to us ... He told me my car could not be glass coated if there is moisture in the air or raining , when I questioned him inquiring why they couldnt do it when there is moisture in the air he became rude as well and I had to speak with a general manager . Im not one to complain , I expect to be treated as a customer . As a valued customer . He should not be dealing with customers .......Terribly disgusted

"Bought A Truck"


User

from Locust Gap

Recommended? Yes

Purchased? Yes


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Stopped to look. Anthony Romeo, sales person, came out and patiently provided answers to our questions. Nice experience. Ended up buying. Good guy.

"2014 Cadillac Cts 4"


User

from Millville Penna

Recommended? Yes

Purchased? Yes


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I received excellent service as always and my saleman Ed Zablosky was so very professional and worked with me to get the payments within my budget. I would recomend to all my family and friends. Thank you so much for making this decision such an easy one. Judy Blackburn

"Purchasing An Suv"


Shelly Neubauer

from Mount Carmel PA

Recommended? Yes

Purchased? Yes

07-03-2017


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My experience was excellent. Everyone there was so helpful.

Response from Alexander Family Buick GMC Truck:

Melissa, its humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We look forward to working with you or anyone you might send our way in the future. Please let us know how we may be able to help next!

"Exceptional Sales And Service"


User

from Elizabethville, PA

Recommended? Yes

Purchased? Yes


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Their customer service was spot on. We were greeted quickly when walking in the door. They took the information for our vehicle and confirmed the services to be performed. Brought the loaner car right to the door and we were on our way. They kept us updated on progress through the week (special part had to be approved by GM and ordered). The vehicle was ready when promised and they made arrangements for a late pick-up as we are 1 hour+ from the dealership. We have a dealer 10 minutes from home that has forgotten what customer service means and the value it brings to a dealership. I am glad this is not true of all of them. Thank you again for a positive experience.

"Lon Edmonds"


User

from Bloomsburg Pa

Recommended? Yes

Purchased? Yes


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Time for a new truck. I Got a GMC like mine because the ride is easy on my back.

"Kept Me A Customer"


User

from Bloomsburg, Pa

Recommended? Yes

Purchased? Yes


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I was considering trading in my Acadia for a Jeep. After spending some time behind the wheel of the Terrain and working with the dealer on financing, they kept me a loyal customer. Ive aways been happy with the sale and follow up service I received but they really worked with me to keep my in a GMC. It was a great experience again. Thanks!

"Happy"


Shelly Neubauer

from Clayton NY

Recommended? Yes

Purchased? Yes

05-15-2017


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I would recommend this place to anyone looking for a new or used car the salesman are great real happy with them and car

Response from Alexander Family Buick GMC Truck:

Thank you for this lovely review! I feel so grateful that you chose us. If you have any questions, please dont hesitate to reach out to us again.

"Buyer.........for A Vehicle"


User

from Berwick, Pa.

Recommended? Yes

Purchased? Yes


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Alexander Family has sold our family numerous vehicles over the years. The service has been very good. I selected a 2016 model from the lot.....the sales consultant, Rich Mills was very helpful. The vehicle is ready for many years of driving..........it offers good gas mileage and navigation, all a plus. I am a satisfied customer. Ruth Killian

"Customer"


Shelly Neubauer

from Shamokin

Recommended? Yes

Purchased? Yes

04-27-2017


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Great Service, even gave me a coupon to reduce my total bill.

Response from Alexander Family Buick GMC Truck:

Thanks Paul, its a pleasure working with you. Please give us a call the next time you are in need of service. We look forward to seeing you again.

"Gmc Truck"


Shelly Neubauer

from Shickshinny

Recommended? Yes

Purchased? Yes

04-24-2017


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Salesman and experience was excellent. Ed was very friendly and helpful.

Response from Alexander Family Buick GMC Truck:

Hi Terrie--thanks for taking the time to write this 5-star review. It was a pleasure working with you. Please let us know if we can help you with anything else.

"Overall Excellent Service Again!"


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from Pottsville, PA

Recommended? Yes

Purchased? Yes


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Bought another car at Alexander Family Buick GMC and got another fabulous deal. Nate and Rich worked with us to get at the price we needed. Unbelievable!

"Jeep Wrangler"


Shelly Neubauer

from Weatherly, pa

Recommended? Yes

Purchased? Yes

03-29-2017


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Excellent to do business with. Easy to work with. Very accomodating. Ask for Mike Eyer.

Response from Alexander Family Buick GMC Truck:

Hello, thanks so much for the wonderful feedback. Please let us know if we can help you with anything down the road, were just a phone call away. Take care!

"Used Truck"


User

from Bloomsburg

Recommended? Yes

Purchased? Yes


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Worked with us to purchase our new used vehicle, bought 3 vehicles from here now!

"Manager"


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from PA

Recommended? Yes

Purchased? Yes


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Great people and personalized service at all levels within organization.

"Oil Change Pick Up Service"


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from Turbotville, PA

Recommended? Yes

Purchased? Yes


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Very convenient having them pick up and bring back while Im at work.

"Vechile Purchase"


Shelly Neubauer

from berwick pa

Recommended? Yes

Purchased? Yes

01-12-2017


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Very helpful and went above and beyond to help us every step of the way would recomend them to anyone any will go back in the future. Tim Burke. Berwick pa

Response from Alexander Family Buick GMC Truck:

We appreciate the kind words. We look forward to seeing you again in the future!

"It Was Great With No Pressure And No Hassle"


Shelly Neubauer

from Catawissa,pa

Recommended? Yes

Purchased? Yes

10-12-2016


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Rich was great , he understood what I wanted, found one that had the options I wanted from their large inventory and we made the deal. Great experience!!

Response from Alexander Family Buick GMC Truck:

Thanks so much for the wonderful 5-star review. If theres anything else we can help you with, please let us know.

"Finally A Great Experience Buying A Vehicle"


Shelly Neubauer

from Shickshinny Pa

Recommended? Yes

Purchased? Yes

10-12-2016


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Anthony was just great. He worked with me until we found me the right vehicle at a great price.

Response from Alexander Family Buick GMC Truck:

Thank you!

"Finally A Great Experience Buying A Vehicle"


Shelly Neubauer

from Shickshinny Pa

Recommended? Yes

Purchased? Yes

10-12-2016


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Anthony was just great. He worked with me until we found me the right vehicle at a great price.

Response from Alexander Family Buick GMC Truck:

Thanks for the wonderful review of our dealership and your recommendation of Anthony. Please let us know if we can help you with anything down the road. Take care!

"Great Buying Experience"


User

from Centralia PA

Recommended? Yes

Purchased? Yes


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Anthony worked with us until we were comfortable with our monthly payments and interest rate. He knew how much I liked the vehicle and what needed to be done to get me in the drivers seat.

"Great Experience!"


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from Bloomsburg, PA

Recommended? Yes

Purchased? Yes


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Anthony found me exactly what I was looking for. Great communication, found me extra discounts and was never pushy. Was a great experience and I LOVE my ne Buick Enclave!!

"Awesome Buying Experience"


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from Shavertown, PA

Recommended? Yes

Purchased? Yes


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Great experience. Drove 1 hour and was not disappointed. Worked with Al and he made the experience stress free. They offered a fair price for both my trade and the vehicle. I would recommend anyone to deal with Al.

"2017 Gmc Terrain"


User

from Catawissa, PA

Recommended? Yes

Purchased? Yes


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Alexander Family Buick GMC in Bloom was wonderful to work with. They were accommodating and made the process smooth. Their communication and timeliness throughout the whole process was excellent. They made sure we were happy with our purchase and we couldnt be happier.

"Excellent Experience"


Shelly Neubauer

from Bloomsburg, PA

Recommended? Yes

Purchased? Yes

08-15-2016


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Excellent experience. Love Love Love my new GMC Terrian SLT!

Response from Alexander Family Buick GMC Truck:

Thanks so much, your review is a wonderful compliment to our team. Please let us know if you need anything else and come back anytime!

"New Car Purchase"


Shelly Neubauer

from Wyalusing PA

Recommended? Yes

Purchased? Yes

07-29-2016


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I would like to say I had a great experience with my new car purchase. I have been a customer of Alexander Buick/Gmc for over 5 years. My experiences have always been positive. Richard Mills was a great resource and sales person whom made the transaction of "trade-in" and purchase go smoothly. I would recommend this dealer to others.

Response from Alexander Family Buick GMC Truck:

Thank you Leanne, we love hearing from happy customers. We know that buying a car is an important decision and its awesome to know that Rich was able to provide you with such a great experience. Please feel free to contact us if you have any questions on your new vehicle.

"My New Buick Enclave!!!"


Shelly Neubauer

from Danville, PA

Recommended? Yes

Purchased? Yes

07-11-2016


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This was my first time in this dealership, and I have nothing but positive things to say about it! Ive had my eyes on Buick Enclaves for years, and they helped make owning one an affordable reality. I worked with Nate and would highly recommend asking for him---he has an ease about him, isnt pushy, is knowledgeable and gets to the point. No regrets! Tell him Roseanne Benfer sent you!

Response from Alexander Family Buick GMC Truck:

Hi Roseanne, thanks so much for the wonderful review, it was a pleasure working wit you on your Enclave. What a great choice, we know you will absolutely love it. Please call if you need anything else, Nate and the sales team will be happy to help. ENJOY!!

"New Car Purchase"


Shelly Neubauer

from Bloomsburg, PA

Recommended? Yes

Purchased? Yes

05-25-2016


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Mason took great care of me and helped me get the car that had all the features I wanted

Response from Alexander Family Buick GMC Truck:

Thanks for providing such great feedback. Were so happy to hear your purchase went well. If you need anything else, please dont hesitate to contact Mason. Enjoy!!

"Great Experience"


User

from Berwick, PA

Recommended? Yes

Purchased? Yes


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We worked with Nick in the purchase of our truck, and he was great! I definitely recommend this dealership, as Nick, and all of the other associates are professional and kind. They make the deal work for "you", which in my opinion, is most important when purchasing a new or used vehicle.

"Purchased New Vehicle"


User

from HAZLE TOWNSHIP, PA

Recommended? Yes

Purchased? Yes


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PURCHASED A NEW VEHICLE FROM SALESMAN RICH MILLS. THE TRANSACTION WAS THE SMOOTHEST WE HAVE EVER EXPERIENCED. HIS PROFESSIONALISM WAS FIVE STARS AND ABOVE.

"Alexander Family Great To Work With"


Shelly Neubauer

from Bloomsburg Pa

Recommended? Yes

Purchased? Yes

03-30-2016


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I worked with Anthony at Alexanders he did a great job helping me buy my new GMC truck. He stayed after the store was closed to make sure I knew all the ins and outs of my new truck. Im glad I went to Alexanders again to buy, they make the experience easy with no pressure. Thanks Anthony for all your help it was a pleasure!!!!

Response from Alexander Family Buick GMC Truck:

Hello Ed, we appreciate your very kind review and your mention of Anthony. Were so glad you found a great deal on a GMC truck and we know youll love it. Please let us know if we can help you with anything else. We look forward to working with you again.

"Great Buying Experience,pleasant Staff"


Shelly Neubauer

from hazleton pa.

Recommended? Yes

Purchased? Yes

01-21-2016


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Buying a truck and trading another vehicle was a hassle free experience. Rich and George handled all the details seamlessly. Rich Mills explained all the features of our new Sierra truck in great detail. I would definitely check here first for my next vehicle.

Response from Alexander Family Buick GMC Truck:

Hi Jerome, we thank you sincerely for allowing us to earn your business and your trust. Your recommendation is the very best compliment we could receive. Thanks again and enjoy your new purchase!!

"Review Alexander Family Buick Gmc-2012 Camaro"


Shelly Neubauer

from Bloomsburg,PA

Recommended? Yes

Purchased? Yes

01-12-2016


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I went to this dealership and worked with Nate Feick. I wanted to surprise my wife with her dream car that she wanted since high school. I had been searching for awhile on my own for a Camaro, and just had no luck in what I was looking for. Nate was very knowledgeable and was not persistent in any way. He was easy to work with and put me at ease. The car itself has very low miles and was a real catch, not as much as my wife-LOL. I would highly recommend him and this dealership. He even got balloons for me to put in the car. My wife and I absolutely love this car and appreciate Nate. I would by far rate him and the dealership as a 5 star or above rating.

Response from Alexander Family Buick GMC Truck:

Thanks so much Rob, were so glad we could be a part of your special surprise. We hope you and your wife enjoy the Camaro for a long time to come. We wish you many wonderful adventures!!

"Great Dealership To Buy A Truck!"


Shelly Neubauer

from Ringtown, PA

Recommended? Yes

Purchased? Yes

10-06-2015


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Great place and Don was really good to us! Definitely referring people to him!

Response from Alexander Family Buick GMC Truck:

Thanks for the recommendation of our dealership and of our salesman Don. It was a pleasure working with you and we hope to see you back again. Take care!

"2015 Gmc Sierra Sle Double Cab 1500"


Shelly Neubauer

from Sugar Notch,Pa.

Recommended? Yes

Purchased? Yes

10-06-2015


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I purchased my new Sierra from Alexander Family Buick/GMC a month ago. I purchased it from Don Davis and he went way out of his way to answer questions for me,he was very knowledgeable about the truck and very pleasant to work with and i never once felt pressured or uncomfortable to be around. This is my second new truck purchase from this dealership and will probably buy another one from them.The showroom and waiting areas are very clean and comfortable with free coffee and TV. I always recommend Alexanders to all my family and friends.

Response from Alexander Family Buick GMC Truck:

Thanks for the wonderful recommendation of our dealership, its a pleasure working with you time and again. Please let us know if we can help you when it comes time for routine service and maintenance. Thanks again, enjoy your Sierra!

"Great Deal!"


User

from Paxinos, Pa

Recommended? Yes

Purchased? Yes


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Extremely friendly staff. Great deals. Awesome future service offers. Highly recommended.

"Review Of New Car Purchase"


Shelly Neubauer

from Berwick, Pa 18603

Recommended? Yes

Purchased? Yes

08-03-2015


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Shawn, the salesman, was good to work with and did not pressure me into the buy. He knew what I wanted, a Blue Verano, and it was brought to the dealership from Sunbury the next day. Although there were issues with Central Road being paved on the day I took possession, he and another employee helped me get out of the lot without any "tar" on the new car. Shawn gave me a good explanation of the features of the car. Although I am still learning, I know I can call him to get any answers. I love my car and enjoy driving it. Everyone was friendly and answered my questions at the dealership. I would definitely recommend this dealership and Shawn as the salesman.

Response from Alexander Family Buick GMC Truck:

Congratulations on your new purchase Marilyn, it was truly a pleasure working with you. If you should need anything at all in the future, please dont hesitate to contact us. Have a wonderful summer in your Verano.

"Excellent Dealership"


Shelly Neubauer

from Bloomsburg, PA

Recommended? Yes

Purchased? Yes

07-28-2015


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Alexander Family Buick GMC was great. My salesman Rich Mills couldnt be anymore helpful. He was able to answer any questions I had and he didnt try to sell me a vehicle I didnt want. No pressure with the buying experience. If someone is looking for a vehicle, check these guys out, they are great.

Response from Alexander Family Buick GMC Truck:

Hi Jordon, thanks so much for taking the time to review us. It was a pleasure working with you on selecting a car and we appreciate your recommendation of Rich Mills. Please dont forget about our service after the sale...we want to help keep your purchase in excellent condition. Thanks again!!

"New Truck Purchase"


User

from Sugarloaf,Pa

Recommended? Yes

Purchased? Yes


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My experience with this Alexander GMC was very pleasurable. My salesman was professional ,helpful and kept me interested in the sales process . I hope this organization respects their employees as much as their employees represent the dealership. Truly a good experience, great job Rich.

"Great Team At Alexander Bloomsburg!"


Shelly Neubauer

from Ashland PA

Recommended? Yes

Purchased? Yes

06-22-2015


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The sales person very knowledgeable! Great teamwork! Will recommend this Dealership to family and friends.

Response from Alexander Family Buick GMC Truck:

Thanks so much for the wonderful review, we appreciate you taking the time tell us about your experience. We are thankful for every single recommendation we get as we know that is the sincerest form of praise. We hope you enjoy your vehicle for many, many miles!

"Vehical Purchase"


Shelly Neubauer

from Catawissa

Recommended? Yes

Purchased? Yes

06-22-2015


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Bought a 2012 used car last week, will be used to go to work, and I will be starting collage in the fall. Had a good experience with the Bloomsburg Dealership. They worked with me on the price, and I couldnt be happier. Everyone was friendly and Curtis!

Response from Alexander Family Buick GMC Truck:

Thanks so much for the wonderful words Megan, it was a pleasure working with you. We wish you much success in your college career and we hope your vehicle brings you much enjoyment!

"Integrity And Great Deals!!!"


Shelly Neubauer

from Benton, Pennsylvania

Recommended? Yes

Purchased? Yes

05-08-2015


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Purchased a used (30,000 miles) vehicle from them at an unbeatable price ($3,000 below fair market pricing). The next day I took the vehicle on the highway and discovered that when breaking at high speeds, the steering wheel shook like crazy. Now I test drove this vehicle twice before purchasing, just didnt drive it on the highway or at high speeds. Anyway, I contacted my salesman and ended up with new rotors and brakes--problem solved. I was definitely nervous upon the discovery of the issue, as the papers were already signed. Upper management gave the approval to cover all costs, easing my mind and likely securing a future customer.

Response from Alexander Family Buick GMC Truck:

Thank you for sharing your experience Mr. Brehm. We hope folks judge the character of a dealership by the way they handle problems and we always strive to do so with courtesy, efficiency and fairness. Thanks for giving us that chance. We hope you enjoy your vehicle for many more miles!

"First Brand New Truck Purchase Experience!!!"


Shelly Neubauer

from Mifflinville, PA

Recommended? Yes

Purchased? Yes

05-01-2015


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Was an over all great experience. The prossess was very fast and stress free. Gave me a fair price for my trade and was treated very kindly. Im very satisfied with my new Truck and I recommend this location to anyone interested in purchasing a vehicle.

Response from Alexander Family Buick GMC Truck:

Thanks for the wonderful review Steve. Its a pleasure hearing that your experience was fast and stress free. We truly strive to make it that way for each and every customer. Thanks for giving us your consideration.

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