"2013 Altima Sold With The Problem And Never Fix It"
I purchased the car and in 2 weeks I got the engine light in of code P0300 misfire and when I brought in they said there is no problem. I have same problem for 4 times in 2 years. If they fixed it in the first time I brought the car in (if they did not ignore it) I wouldnt of have to deal with it.
"Excellent Experience Buying Our 2016 Ford Focus"
This place is wicked awesome. My husband and I went in on August 4th to purchase a used car after ours was totaled. The atmosphere is calming and everyone is super friendly. We worked with John Fernandes in Sales, Pat Rogers, and Juane , all of whome were extremely helpful amd knowledgeable. No gimmicks or strings attached. Just a straightforward sale. Such an easy smooth process. Check them out you wont regret it.
"Great!"
Marie and the team at North End motors did an outstanding job helping me to find my dream vehicle. Marie was a very patient and personable sales person, making my experience (with my infant in tow) exceptional! Thank you!
"Once You Oay - Your Ignored"
04-29-2017
After you buy youll be ignored! - Service was great as described below. BUT - the Car was delivered to me with no gas, no wiper fluid, and a blown fog light. When I fill up the wiper fluid it all leaks out!!! (was an inspection even done). I emailed the rep who sold me the car... nothing. Contacted the service department... nothing....
"Ford Fiesta 2014"
04-29-2017
Andre west best salesperson ever, he helped me buying my ford Fiesta 2014 made the process easy for me no rush. Happy to contacted him! If you need a new car step there and ask for Andre West.
"Great Customer Service."
I was shopping for a used Lexus CT200H hybrid vehicle. I looked at numerous websites to shop for the best value. I visited North End Motors in Canton MA. I met with my salesman, Emanuel Pina. He was friendly and helpful and I never felt pressured to buy the car. The sales manager Ted Karakostas was also helpful and offered me a fair trade value for my Nissan Sentra. Corey in finance made3 the process smooth and easy. I would recommend this car dealership to anyone.
"Great Experience!"
I went in today to look at a used Lexus I was interested in to buy and the whole process from start to finish was very good! The whole staff from sales, finance, and management were very helpful, polite and understanding. Made my buying experience easy and at ease
"Northend Motors"
Ahmahd was very friendly and informative. I never felt pressured and I think I got a great deal! In a few months Ill be sending my son there for a car.That GONG was cool!
"Best Price, Best Staff"
I have now bought 2 vehicles within 3 years from Northend Motors. They price their vehicles to sell. My wife and I walked into Northend looking for a GMC Acadia, Ford Explorer, or Honda Pilot. We worked with Wahab Mian to make our decision. He was extremely knowledgeable about all three cars, which is very rare for a large used car dealership, given all the different vehicles they sell. He knew more than the sales reps at the local Ford dealership we visited prior. He knew the specifics, such as the Acadia had a 6 speed automatic transmission and the pilot only had a 5 speed and even if he didnt know something he was quick to find the answer. I appreciated his honesty, knowledge, and attention to detail, throughout the entire process. If you want a high quality car for a competitive price, then Northend motors is the place to shop.
"Oh That Car -- Not Here."
It may seem like a small detail to them. But I called ahead to make an appointment to check out a specific car that I had researched. I drove 65 miles to the dealership, was greeted cordially, the sales person took my data and scanned my license. Then about 15 minutes later advised me that it might be a big deal but the car I was interested in was not actually on the lot -- it was at their other lot a couple of towns away. But I could come back in a couple of days and they would make sure it was available. For real??
"Great Experience"
Was a Very Pleasant experience from the time we walked in . Our Salesman was named Tom Commerford. He was an exceptionally polite and well knowledged young man. Would definitely buy from this dealership again.
"Easy Car Purchasing Experience"
I live in RI and John dropped off the car to me saving me a trip and the hassle of making sure I had someone else to go with me. Pretty easy transaction. I would recommend John and North End motors. He was upfront and wasnt pushy which I appreciate.
"Was Window Shopping And Walked Out With A New Suv"
The staff was nice, courteous, friendly and very professional. My sales guy Randy was excellent! I am happy with my purchase and would consider buying again.
"Great Customer Service"
Randy Torres did everything they could to get me approved and in my new vehicle. I would recommend them to everyone I know.
"Thank You Randy Torres"
Randy Torres was very helpful making the purchase of my Nissan Maxima smooth and easy. Very knowledgeable and great salesman
"Awesome Service Great Experience"
My wife and I went to North End Motors because we saw a car that we really like. We meet Corey Gray right away and he was very welcoming. He gave us a test drive of the car we wanted and knew that it was the one. We were a little worried because our credit was not good. We filled out some forms and when they came back with the offer I was blow away at the deal we got. I definitely would recommend checking out North End Motors if you are looking for a new car and make sure you talk to Corey Gray he was an awesome person to work with.
"Great Car, Great Service"
I write this review after having purchased a vehicle at North End Motors that Ive been driving for a little over a week now. I am really enjoying the car so much and am very satisfied with my experience at North End Motors. The whole team there is professional, courteous, and made the car buying process easy and transparent. This was the first vehicle I have ever purchased after driving a vehicle handed down to me from my father. After coming across the car through some online searches for gently used vehicles in my area, I made a phone call to North End Motors to schedule a test drive for the following day. I scheduled an appoinmtent to test drive the car with Thomas C. My father and I arrived at the dealership and Thomas was well prepared. After greeting us, Thomas took us to the car to give us an overview of some of the features and to take a look around as well as ask any questions. It was in great condition and had all the features I was looking for in my next car. My father and I each took a turn behind the wheel and returned to the dealership. We were both very impressed with the car as well as the price for the car and we made an offer to buy the vehicle. We worked with Dan to get financing for the vehicle at a great rate as well as a value on our trade in. The process was easy, straightforward and clear. The vehicle was detailed and I was able to pick it up the following Monday. Just like the first day, Thomas was well prepared when we arrived after work on Monday to pick up my new car. I got the keys, left my old car behind, and have been happily driving my new car for a little over a week now. I highly recommend North End Motors to anyone in the market for a car. Ask for Thomas C. and you will not be disappointed with the professional, knowledgeable., no pressure sales support you will receive during your experience. We plan on stopping by North End Motors in the near future when it is time for the next person in my family to trade in their car for a new vehicle.
"Overall Good Experience"
Let me start off by saying i hate the car buying process and thats with any dealer but my first car buying experience through North End Motors wasnt all that great but this time it was very good. They stepped uo their game. Chris Welcome was my sales guy and did a good job. I would recommend them. They have a good selection and some pretty nice high end cars.
"North End Motors"
Went to North End Auto to purchase my 2014 VW CC, first let me say Randy Torres was a pleasure to do business with, he made my experience the most stressed free and non pressured car buying experience ever, took care of everything I needed with zero problems, I dont know when I will be purchasing another car, but when I do it will definitely be from him, Im going to refer any and everybody I know looking for a car to him, thanks again Randy!
"Great Experience"
I had a great buying experience with Randy Torres. He was able to answer all of my questions and address all of my reservations about purchasing my vehicle. The deal seemed to good to be true, but it really was just an awesome deal and the exact car I had been searching for, almost brand new. I never felt any pressure to buy, and it was a real comfortable experience. I would recommend anyone to see Randy Torres at North End Motors!
"Great People"
Had a great experience in what is all too often an unpleasant experience. No pressure at a point along the process and all staff were friendly while never crowding.
"Great Dealership!"
I am very happy with the professionalism of this dealership. They worked very hard to make the trade and purchase of my new vehicle work out. Thank you very much.
"Great Deals Great Service"
I needed new wheels since my jeep had been totaled. I looked around at other dealerships . When I got to North End Motors, met Thomas Commerford. He listened to my needs and financing concerns.He along with others in the company got me a quality used car at the best possible price. Tom showed alot of patience and followed through with every aspect of the sale and continues to follow through. I highly recommend North End Motors
"Tom Commeford From North End Motors"
This is my second purchase from North End Motors. My salesman Tom was fantastic! He was so patient and attentive. I took a test drive and fell in love with the vehicle. It was absolutely perfect and the process was so easy. All was said and done within hours. If youre looking for an exceptional car buying experience, go see Tom at North End Motors!
"Smooth Experience"
Smooth experience, no stress or shade, first time buying a car and they made it easy...........................! !!!!!!!!!!!!!!!!!!!!!!!!!!!!
"Ryan Benjaminsen Is The Best!"
My boyfriend and I were looking for a specific car but we were not happy with the costumer service on the previous dealer ships that we visited. We found North End Motors in a internet site and it was the best decision we have made in a long time. Ryan Benjaminsen work with us and help us get through the process (which was fast) feeling comfortable and positive. I have never been in a dealer with such an amazing customer service!!! I will definitely buy my next cars in North End Motors and hopefully with Ryan! If you are looking for a car, YOU HAVE to go to North End and ask for Ryan.
"Great Customer Service Goes A Long Way!!!!!"
Wow!!! Great service from North End!!! Karsten Robinson provided excellent service. My car buying experiencing was one of the best thus far. From the moment I was contacted by North End to agreeing to purchase the car. Smooth and Easy all the way!! Will definitely be recommending North End and Karsten!!!
"Returning Customer"
as we all know the car hunt can be a painful experience! All you want to do is stop by the lot and browse! if something catches your eye, you will ask for help. Most dealerships have people staring at you from their glass windows, drooling, and ready to pounce! NOT ONE PERSON ENJOYS THAT. When you go to North End Motors, you are treated as a person, not as a piggy bank. they give you the freedom to browse without being stalked and bothered. Once I was ready, I went inside and completed the easiest transaction of my life. If youre looking to purchase a car and make a friend at the same time, Chris Welcome is your man. He makes hours feel like minutes. very accommodating and personable. He tells it how it is and doesnt pressure you into anything you dont want. if youre not happy, hes not happy! Thats the truth! That statement is not always applicable for "car sales men," but its true with Chris. I would highly recommend North End Motors and their staff to all that enter the lot and building.
"Professional"
Great service, answered all my questions. I would recommend North End motors to anyone looking for a great car buying experience!
"Ryan Benjaminsen Is Who You Need To See!!!!"
I walked in to be greeted with a warm smile and genuinely happy gentleman, who I now know as Ryan Benjaminsen. I explained all I wanted to do was test-drive the Tiguan and that I didn’t want to be bothered with the whole sales pitch. I’m not going to lie, I was angry having just come from some shady chop shop. He gave me no problems and said he’d grab the keys and go get the car for me. We went on the test drive and while I was driving I apologized for how upset I was and explained the entire situation. I let him know that I don’t need another car right now, I’m just looking and to not push me into something that I don’t want or will have buyers remorse. We came back from the test drive and I felt like I knew him for forever. Ryan is the kind of person you WOULD want to do business with. We sat down and started talking about the vehicle. I was on the fence about purchasing it and even considered walking away to think about it. Ryan knew how jaded I was yet in a genuinely, empathetic manner asked me what was wrong….what were my concerns and why was I turning away? I told Ryan about some things that I wanted to be fixed. They were possibly minute to them, but were a problem for me. I wrote the list out and he went and ran it by who he needed to, to see if all could be fixed. He came back minutes later and said there was no problem at all. In my mind I couldn’t believe this wasn’t turning into a boxing match. They just said okay to fixing things that I would have had to pull teeth elsewhere to even get them to consider fixing. There was no “it is what it is†attitude. I was shocked to say the least. So, I continued on and stated how I wanted EVERYTHING in writing. Please remember I’m coming from a past of dealing with nasty, pushy salesmen. Ryan turned to me and said we have a paper to fill out. We want to have it in writing for the customer so the customer is at ease. “Jessica, this is meant to be painless†is a line that will forever play in my mind. Ryan and I discussed further, even when I was pulling away. There was no reason for me to pull away. I just figured this was all to good to be true so it must not be. In the end, we took a final walk outside and we talked about the Tiguan. We came back in and I decided to say yes and have him get the paperwork going. Poor Ryan spent so much time with me, but he took it in stride. He had so many hurdles to jump through and had to make all the times I had been wronged right again and he did just that. He completely has my trust and I’m forever grateful for all of the salesmen that gave me a hard time. They pushed me into finding North End Motors AND scoring Ryan as my salesman was a BONUS!!!! It has been 11 years since I bought a vehicle and this was so seamless. I told them to take all the time they needed to prepare her. I would rather have everything done right than done quickly and done wrong. Ryan even called me personally to say he looked through the vehicle and ENSURED they followed through. Which at that point, I considered him like family and I had complete faith in all that he said. Another thing I wanted to point out quickly is that the vehicle was delivered to me an hour and a half away!!!!!!!!! What dealership does that??? None that I’ve ever visited. Right into my driveway and without incident. This review is so long because it had to be. It was a complete 180 degree experience for me. Ryan is a vital part to this company and he is definitely a keeper. I hope he gets all the praise and recognition he deserves. Words cannot even give him enough credit. Ryan is amazing. His personality and laid back, but professional persona is what caught me. There were some points where I was brutally honest with him and he didn’t waiver once. He withstood through all of my anger and hostility. If Ryan can handle me and talk me down to being level headed, he can do it with anyone. Please give Ryan a chance. He is the “go to†man for all my own and my family and friends car buying needs.
"Buy Your Next Car Here!"
I loved finding my car on car fax ,then coming to north end motors and had a great experience with Cory Gray. Loved the whole experience from no haggling on price to the quick application and finances...thanks north end!
"Great Experience"
I had a fantastic and easy experience working with Corey Gray at North End motors. He helped through the process including an interstate transaction where he personally dropped off the car to me.
"Id Buy From Here Again!"
Had the great experience of dealing with Randy Yanoff. A professional, courteous, salesman without the snakey attitude that Ive experienced with previous car salesmen. I told him what I was looking for and he delivered. When a minor issue came up, he resolved it. Id go back!
"Great Service"
Kim Bailey at Northend Motors was extremely helpful from the start to finish of my husband and I purchasing a vehicle. She went above and beyond to get us in the car that we wanted. She was very honest and answered any questions we had.
"Best Car Buying Experience!!"
I recently purchased my first car at North End Motors and I had a wonderful car buying experience. I can say nothing bad about the staff, customer service or car inventory. The staff at North End Motors know what they are doing and they will work with you to get you the car you want. Top notch service!! I recommend anyone who is interested in buying to definitely consider buying at this dealership. Great place!!
"Great Service"
Great service from everyone. Purchased a new car and everyone who helped me along the way was extremely helpful and friendly. They made the buying process so easy and painless.
"Great Price! Friendly Staff!"
Kim and the staff were extremely helpful and answered all of our questions. The car we bought was a great deal and we appreciate North End for offering such nice vehicles priced fairly. This was the best car purchase I have ever experienced. Thanks!
"I Bought A 2012 Infiniti G25x From Manny Depina"
I would like to thank my sales rep Manny Pina for the excellent customer service and buying making me so happy with the purchase of my car. I love it. I recommend buying a vehicle from this dealership and when u do dont forget to ask for Emanuel Pina I promise, you wont be disappointed.
"Great Service And Support"
Kim Bailey was a great agent and helped me complete my purchase quickly and painlessly. I would recommend this dealership to any of my friends and family. I also had need of some body work after an accident, and that process also was very smooth. Happy Holidays!
"My Experience"
Ryan is an exceptional sales man and a great asset to North End Motors. He went above and beyond every aspect of selling a vehicle!! He was very easy to talk to about what I was looking for in a car and I am very happy with my purchase. I previously purchased a vehicle from them in 2008, which we still have. So, I recommend North End Motors for your future vehicle!! Thank you Ryan for a great experience!!!!
"Great Experience"
Had a great experience the sales man Tom was very helpful. I will recommend them to other friends.
"Good Place To Buy A Used Car"
Decent cars, good prices. Kim was awesome to work with.
"Best Car Buying Experience Ever"
Christopher Welcome mad our life easy. He was friendly and extremely helpful. He spent time going over every question we asked and made the experience s easy as possible. I have never had such a positive experience buying a car. I highly recommend North End Motors to anyone looking for a car.
"Couldnt Be Better"
Ive purchased two cars from North End Motors. The second purchase was better that the first. What an experience. I suggest everyone go see Kim the car salesperson even if you dont need a car. What a trip she is, knows more than Mona Lisa Vito !
"Made Me Comfortable With The Buying Process"
I was looking for a specific car with specific bells and whistles. They had what I wanted but it needed just a little TLC on the paint. The manager came over and we went to look at the areas needing repair. He guaranteed in writing they will be corrected to my satisfaction and he was right. The car came through looking showroom condition. Sales rep. Tommy was personable, and made sure I was satisfied with each step of the buying process. I would buy again.
"Great Service"
I was in the need of a new car cause of my work I need a car did not expect to get into one but I did I was so excited
"Review Of Recent Car Purchase"
My husband and I were out looking for a car or a small truck, which ever we found first. My granddaughter had bought a car at Northend a few years ago and was satisfied with the experience. We were in the area so decided to stop in to see what they had. We were greeted by Christopher Welcome.He was very knowledgeable of what they had in their inventory. It didnt take Chris long to find something we liked. He toke us for a ride explained all the details of the car showed us around the facility, introduced us to some of the staff he made us feel very at ease.We bought the car Got the paper work done and now we are enjoying our "new" car great mileage too It is reassuring to know that if we have a problem or if we need service done we can depend on the service department. Sincerely Annette M.C.
"Clean And Very Nice"
We would like to think Thomas Comerford for making our experience is very good experience is a very kind person hes very professional person I can honestly say that we were treated very nice from the moment we walked into the facility everybodys who is very good professional and very helpful we didnt feel rushed we didnt feel stressed in probably in my 60 to use of buying cars this was one of the best experiences we have had you have great customer service keep up the great work you have a great young man thank you Thomas I will be back to buy another car Pamela and Mike Wood
"Great Car Buying Experience"
I cant thank Chris Welcome for all his help. Christopher really wants you to know that you can depend on him and does his best to give you a great car buying experience. The test drive was great because Chris lets you test the car on the highway and on narrow local roads to really get the feel of it. When I was ready to make my purchase I just called Chris and he came to pick me up. Best service ever!
"2 Words: Christopher Welcome"
I bought a car from North End Motors about a month ago and the process couldnt have been easier. As a first time car buyer, I was a little hesitant to go to a dealer as Ive heard too many horror stories. Enter Christopher... As soon as I met him, I knew that he was going to make the process a pleasant one. He went above and beyond and answered every question with knowledge and honesty. There was no corny sales pitch, and even a month later he still checks in to see if I love my new car! I highly recommend Chris & North End Motors... and so does my mom who also bought a car from Chris. 5 Stars!
