"Deceptive"

Terrible! I gave a price to buy a vehicle. Clifford called and said You are the luckiest person on the planet. ItS THE END OF THE MONTH GET IN HERE WE WILL BE CREATIVE. I ASSUMED I was getting the car for the price that I offered, no trade. Wrong. Right price but they wanted my car for nothing. Couldnt get my coat on on fast enough. Not that stupid.

"Big Thank You To Bill In Service And The Mechanics"

Thank you for getting me so quickly and working around my schedule to get the repairs done as soon as possible. I really appreciate all of your help!

"K&os 2016 New Jeep From Bob Mariano"

I am a 30 year Banks customer. never went any where else. one day in October . K & I where driving down Manchester st in Concord. & K said lets take a look at Jeeps. A sales man named Dave Smith came out answered a couple of ? . left us alone. said if you need any thing just come in & i will help you. we asked if we could take a test drive.He said no problem. Dave put a plate on it & said we will see you after test drive. THERE WAS NO PRESSURE. THATS WHAT WE LIKE. we liked the price. The best part we liked was Dave new how all the controls worked. & he showed us . Then he programed it all for us. Thats what i call customer service.. thanks for tacking care of us Harry-O

"Dianne Mariano Is Awesome!!"

Dianne was so accommodating and helpful when helping us find a vehicle that fit in our price range. She was so patient in explaining the paperwork and the features of the vehicle. The best, most laid back car buying experience thus far!!! Thank you Dianne!

"My New Jeep"

This place is FANTASTIC. Cliff Downs was the best sales man ever. He was very helpful and got me into the car that I really wanted! THANK YOU!!!!!

"Lois Evans"

Jason Therrian was a joy to work with! We went on the internet and found a vehicle we were interested in. I called the dealership and was put in touch with Jason. He answered all my questions so we went to the dealership to test drive the vehicle. Jason was knowledgeable, respectful and fun to work with! No pressure, just worked well together. The process was painless and we are pleased with our purchase. We are first time customers who will return in the future!

"Bob Marianos Is The Best!!!!!!!!!!!!!!!!!!!!!"

Just got back in New Hampshire and was looking for something that would give me good gas mileage. Cliff suggested a Dodge Dart and after a test drive this would be what I was looking for. The rest of the buying process went very well and after going over the vehicle I am now driving my new car .

"My Fourth Jeep From Bob Mariano Jeep"

I keep going back to Bob Mariano Jeep as they treat me as a family member and Sales and service is well above average. My Sales Consultant Cliff takes very good care of what I need in a vehicle and explains all the new features that are in the New models.

"Dianne Mariano"

I recently had a job opportunity that meant a lot more driving for me. After much thought, I decided I wanted a Jeep Grand Cherokee with the Diesel engine. The combination, of fuel economy, safety, and luxury seemed like a good choice for me. After doing a 50 mile radius for a search, Bob Mariano was the only dealer in South East NH that had what I was looking for. So, I reached out to The Bob Mariano group to enquire about the vehicle. I was paired up with Dianne from the start. I have to say, working with Dianne Mariano has been the best vehicle buying experience of my life and trust me, I have bought my share of vehicles. Dianne, is a very polite, straight forward, talented woman. She is very practiced at her trade and is extremely thorough. She walked me through every step of the process, didnt play any games, and never pressured me. A pushy sales person is a turnoff for me and a good way to get me to leave a dealership. Dianne was very patient with me. She listened and responded to my (I think reasonable) requests. Dianne followed up with me every step of the way. Again, she never pressed and was available when the time was right. She gave me multiple quotes on requested added accessories and lined up everything through her service department. Dianne and the dealership were very fair with my trade ins. Honestly, I cant say enough good things about Dianne. I was extremely impressed with her. So much so, that when it comes time to trade again, I will only work with Dianne. She made the process that easy, it was a true pleasure doing business with her. If youre considering a new or used car, I highly recommend Dianne Mariano. Awesome lady and a great sales person. Call her up, you wont be sorry you did.

"Cliff Is A Great \sales Consultant !!!!!!!!!!!!!!!"

it has been a great buying a New Jeep Cherokee from Cliff my daughter also bought a Jeep from Bob Mariano Jeep we are now a two Jeep family and the next driver will also add a jeep from Bob Mariano to the family.

"Cliff Downs Is A Great Auto Consultant"

I have not bought a new vehicle for over ten years after looking at several different models Cliff was able to point me in the right direction and also went over all the new features that the New Chrysler Pacifica has this is like jumping in to the future. Great service.

"My New Van"

This was fast friendly service Cliff pointed me in the right direction as to what would work best for me and my precious cargo of dogs.

"Dianne Mariano Of Bob Mariano Concord, Nh"

I was looking for a specific type of vehicle, because of a recent job change. Bob Mariano was the only dealership within a 50 mile radius that had what I was looking for. From the very first phone call until driving away in my new vehicle, it was a true pleasure and the best buying experience Ive ever had. Dianne was very polite, knowledgeable, personable, attentive, and detailed. When I buy a vehicle I have specific things I want done to them before they leave the lot with me. Dianne took care of everything, from handling my trade in, lining up accessories to be installed on my vehicle (i.e. a tow package, wheel locks, to extra diesel emission fluid) she took care of it all. Honestly, she made it very easy for me. She called or emailed to keep me updated on the progress of the vehicle. Dianne is a pro and extremely good at what she does. I highly recommend anyone who is in the market for a new or used Jeep, Dodge, Chrysler or Ram to go see Dianne. You will not be sorry.

"Ask For Cliff"

Cliff was very helpful as we were not sure just what we wanted he asked all the right questions and showed us different models and features and guided us to the right vehicle that best suited our needs. There was no pressure.

"Great Service Was Recommend Thur A Friend Very Nic"

A pleasurable experience .Cliff Downs was personable and very helpful. Prompt service and attention was greatly appreciated. Listened to what we had to say.

"Thanks Jason Therrien You Made My Year!"

Havent bought a car since 2006 and was not looking forward to all the negotiation tactics and bickering. I was so happy when none of that even happened. We said what we wanted, and where we wanted the payment range and he found it. No bickering.... it was Easy Peasy! I love my new car and I am so excited. Who knew there were so many new features in cars. He explained everything so well. It was fast and efficient. Thanks Jason for all your help, you and your team are amazing! I will reccomend you to everyone!

"Awesome Experience!!!!"

This was the easiest car purchasing transaction that we have ever gone through!

"Diane Mariano Was A Great Sales Person!"

Stuck in a dealership for hours with a bunch of weird people, always feel like you are getting ripped off or not getting the best deal. I always hate going to buy cars as I always come away feeling I have been shafted in some way. NOT with Diane Mariano and the Bob Mariano dealership. Diane Mariano was a great sales person. I have purchased may cars from dealerships in many states over the years. Diane was the best so far. She had a nice appearance and made me feel like I was dealing with a good person, not some shady car salesperson which is typical at most dealerships. Very friendly, open to negotiation, I was not stuck in there for hours. The vide of the dealership in general was pretty positive due to being a family run business and focus on customers first. I would recommend Diane and Bob Marianos Jeep dealership in Concord NH, even if you are not local, its worth the extra effort.

"Great Experience"

awesome experience wish it could be faster but I understand.

"Ask For Diane"

Diane will work with you to find a vehicle that fits your needs, not just one the dealership wants to sell

"My New Jeep After A Long Long Time"

This was the best buying process that I have done the Sales staff was very helpful in showing me the features of my new wrangler Cliff is very good at what he does,.

"Great Place To Do Business"

I have just purchased my 4th Jeep from Bob Marianos and I will return when it comes time for my 5th. Great service and Quick. I wasnt tied up for hours, and was completely pleased with the salesman Cliff. ihave just purchased

"Donna G. South Hampton Nh"

Love, Love my new Jeep. This is 9th new vehicle that we have leased or bought. Our salesman Cliff is the absolute best !!!!!!! Please stop in and say hello !!!

"Great Experience!!! Highly Recommended!!!"

I was in contact with another dealership in New Hampshire an I was coming from Cape Cod to New Hampshire a two hour drive one way. To purchase a Dodge Ram 1500 from them.When I got to that other dealership they told me they had sold it . I had traveled 2 hour to buy it from them. Realize I had been in contact less then 12 hour prior to confirm I was coming. They tried to sell me another vehicle which I didnt want. So I drove 1 exit up and pulled into Bob Mariano Chrysler-Jeep-Dodge-Ram were I was greeted by JASON THERRIN sales rep. I explained to him what I just gone through and I was irritated by the events of what just happen. He asked me what I was looking for and he showed me several models in my price range. I couldnt get over the volume of vehicles that they had on their lot. Which I thought priced very moderately. Went through several of them- drove them all- all in great condition. With Jasons help I found the truck of my dreams! Next was the negotiation because I cant pay sticker price I just cant. With out too much haggling I bought the truck for exactly what I could afford. I had to meet with their finance manager Robert Lasher. I have to give him a shout out because Ive been in business for 38 years and this mans professionalism and knowledge of his job was incredible. Everyone I met there was great and helpful to my needs.¿ When I left the dealership with my new truckin Concord, New Hampshire and drove to Cape Cod Massachusetts this Dodge truck I purchased used 6.03 gallons of regular gas at average of 70 mpg incredible. I would highly recommended a Dodge for your next performance truck and especially recommend for the BEST service and sells BOB MARIANO Chryler,Jeep,Dodge,Ram in Concord New Hampshire. I will travel the distance again because of the service and the incredi professionalism they gene me NO HASSLE deal. Greatly Satisfied New Customers ,Mark Santos of Plymouth Ma.

"Best Service And Easiest Buying Process!!!"

My husband and I bought our first van from Dodge, Diane Mariano a few years ago and we had the best experience possible. SHe was accommodating to my children, who I had to bring with me a few times while searching for the right vehicle for us. She let us take the van home and make sure it was for us. BEST experience ever! The sales manager and Diane made the process of applying for the loan very easy and not stressful at all! We just recently went back and asked for DIane again to purchase our new vehicle due to a car accident that left my van totaled. Again, best service, so polite, accommodating, answered all my questions very detailed and made sure we understood everything, and she did as much as she could on her own that we spent as little time as we could in the dealership. Diane got us in a 2016 dodge caravan, with the best extended warranty....we dont have to worry about anything besides normal wear and tear for 5 years!!!! And on top of that we get 20 oil changes and tire rotations over the next 5 years included in that extended warranty! I even mentioned that we really needed a hitch and roof rack because we are campers and she accommodated that for us too and had the hitch put on that day we finalized paper work for the van! They also give you free state inspections for life when you purchase through them! Cant go wrong! We will never go to a different dealer! They made us feel comfortable and didnt take advantage of us. They didnt keep pushing more and more o try to get more out of us.... They were fair and polite! If you are searching for a new car or even used one....come to dodge.... And ask for Daine! She is amazing!!!! Thanks again Diane!!!!

"Cliff Is Hands "downs" The Best!!!!"

Really appreciate Cliffs help with our brand new Sahara!!! Hate the buying process but this time it wasnt painful! Thank you. So look forward to being on the road.

"Best Car Buying Experience Ive Had."

Jason was very helpful with helping us choose a vehicle for the right price and that was going to suit our needs.He was friendly and wasnt pushy at all. Bob in the business office worked his magic to get us the a great interest rate that wouldnt break the bank. We loved our experience and will definitely be coming back for future vehicle purchases.

"Awesomeness"

Today I leased my second jeep compass from Bob Mariano. Everyone there was extremely helpful and approachable. Both Alex and Diane explained all my options to me, and helped me make my final decision. Tim the sales manager was also very flexible when discussing my monthly payment. I will definitely return for my next vehicle!

"Jason Therrien"

Jason was really personable and friendly. He was patient with us and was knowledgeable with the features of the car. I must say I had a great experience buying my Jeep Cherokee.

"Easy Laid Back Process With Great Customer Service"

Came in looking for a 2015 Renegade, found exactly what I was looking for and Cliff was very helpful and informative.

"Fabulous First Time Experience Here!"

Dianne M. & Tim R. have made my experience here easy and pleasant. Despite how busy they were here today I was promptly and expertly dealt with in a timely fashion. They have gone out of their way to make sure this process was a great one! I will definitely refer them to our friends and family.

"Excellent Service All Around"

I purchased a 2011 Dodge Caliber from this dealership. My salesperson Dianne Mariano was nothing but helpful to me and made the buying process very simple. As a first time car buyer this was a huge necessity for me. A+ Service!

"Great Experience!"

I was impressed with the professional and courtious service that I received from David Smith, my sales associate. I love the truck I purchased, and I feel like I got a great value. I will recommend Bob Marianos dealership to my friends and family. Thanks Dave!!

"Comfortable Friendly Atmosphere"

very good experience. Everyone was very friendly and accommodating .

"Alex Eddy Is Awesome!!!"

Alex Led us to THE perfect Jeep for our Family in just minutes! We traded in our old Jeep of 14 yrs, and know we are going to love the new one we just purchased!! He is extremely knowledgeable, pleasant, and we had fun buying our new Jungle Green "Froggie!!" IT WAS A PLEASURE DEALING WITH ALEX! Sincerely, Darlene French

"Great Service, Alex!!!"

Went to look at Jeep Cherokees on a whim and drove away a 2016 75th Anniversary Edition. Alex was really friendly and he made the process really easy. The finance department really went out of their way and got us a great deal. We recommend Bob Marianos over any other Jeep dealer. Do think about it...just go!

"Pleasant And Personal Experience"

We bought our first new car in quite some time from Dianne Mariano a few months ago. The buying experience with Dianne was so professional, so personal, and so pleasant, that we bought our Jeep from her on our first visit. We didnt even bother checking with another dealer. We showed up for our appointment, test drove two vehicles we were interested in, and came to an agreement that same day. The next day, Dianne showed up at our house with our beautiful new Cherokee. She spent over an hour going through all of the features, answering our questions, getting our phones synched, and making sure we were comfortable with everything. If this is the way all transactions with Dianne will go, I see us buying all of our vehicles in the future from her, and would recommend her to anyone we know.

"Great Experience From Start To Finish!"

Lets face it, buying a car is often a very frustrating thing to do......your trade in is never worth what you think it should be, the car your looking at is always overpriced, and finding a happy medium isnt always easy. Sometimes its hard to walk away as excited about your new car as you should be. We not only did it once with Diane at Bob Marianos, we did it twice within 3 months (we had such a positive experience when buying a used vehicle, we decided to go back there when it was time to buy a brand new one)....we both ended up replacing our vehicles and are now a Jeep family. Our recent experiences with Diane at Bob Marianos Jeep was different than any other car buying experiences weve ever had. She listened to our needs, offered suggestions, and helped us find the perfect vehicle for each of us. When it came time to make a deal we were ready with facts in hand..on why she wasnt giving us enough for our trade and why the price of the new car was too high, however, we never needed them either time. The deals she presented us during our two visits were very fair and before we knew it we were Jeep owners. Picking up our vehicles was also an easy experience. Things were ready when Diane said they would be and she was extremely knowledgeable about both the used vehicle that we bought first and the new vehicle that we bought a few months later. Our sale didnt end there, she has since checked in with both of us to see if we had any questions or problems and to remind us that she wasnt just there for the sale, she is there to support us throughout our ownership. Our next visits were with the Service Department for our inspections.....once again our experiences over a few month period were very positive. They were very respectful of our time and took our vehicles in at our scheduled time. We were in and out in 20 minutes. We truly enjoyed working with Diane and although we dont buy new vehicles that often, she will definitely be the first person we go see when were ready!

"I Had A Great Experience"

I purchased a 2016 Dodge Ram 1500 last year. The salesperson I dealt with was Dianne Mariano. She was amazing. The process was simple and pressure free. Dianne was knowledgable and got right back to me with answers to all my questions. I would definitely purchase another vehicle from them.

"Very Nice Selection Of Vehicles"

Came in to just view the inventory and saw a jeep that I had to have. The process was very easy and fun. I would recommend this dealership to anyone looking for a great deal and a no pressure sales process. THANK YOU GUYS AGAIN LOVE THE JEEP!

"Great Place"

THIS IS MY THIRD JEEP FROM BOB MARIANO AND I WILL BUY MY NEXT ONE HERE

"Pleasant From Start To Finish"

I contacted this dealer after seeing a used car on their site I had been searching for. I made an appointment with them, and planned on seeing a similar vehicle directly afterward. I never made it to the second one! I was greeted by Alex, who I had made the appointment with, and he introduced me to Donna, who would be taking care of me. I have had poor experiences in the past with purchasing vehicles, but this was a very pleasant and genuine one. Donna was very welcoming, not overly pushy, asked me the right questions, sought to understand what I was looking for and what it would take to make a deal, and walked me through the process explicitly, without ever speaking "down" to me. My boyfriend recently purchased the same vehicle (2012 Jeep Liberty), and said that if I had made my purchase first, he would have returned to make his here as well. What made it that much more impressive was that as I was driving my vehicle home that evening, I heard a small noise on the right side. My boyfriend took it back to the dealership during his lunch the next day. They took it in to the shop, loaned him a car so he could get back to work, and had it ready for pick up shortly after lunch. From start to finish, it was, in fact, almost fun to sign my life away!

"Pushy Sales Staff"

DO NOT BUY FROM... If youre in the market for a new car I highly recommend you look elsewhere. Sales man (Jeff) and Finance Manger (Bob) are both typical and are only out to make a quick buck. In my recent purchase they did nothing but push for a fast transaction and even after multiple times of bring told NO Id like to think about it. If you have to do business at this dealer STAY AWAY from both of these guys. Over all I recommend to SHOP ELSEWHERE.

"You Have To Have Your Bob Mariano Deal."

You dont have your best deal unless you have a Bob Mariano deal