"Supervisor"

Excellent experience!! Highly recommend auto mall!

"Best New Truck Purchase Ever"

Quickly Ansewered every question I had leading up to my visit, had the truck ready to go upon my arrival including pre-installation of the accessories I wanted, and beat a competitors price for my trade in. Overall awesome experience that made my 10 hour round trip drive well worth it.

"2017 3500 Hd"

Pleasant and professional. Ive already recommended to a couple of friends

"Gmc Acadia"

Kevin is you guy ! He is amazing bent over backwards for me to make everything go perfect for me . I will definitely be back to work with him again great attention to detail nothing was missed ! Thank you Auto Mall

"They Remember"

Honest prices, staff and repairs. I dont trust many people with my vehicles. But Automall lets me relax while they have it in their hands.

"Service On My 2011 Chevy Silverado"

Toolk my silverado in for some repairs i had a gas leak on top of the tank broken spring for the second time wanted them to check out breaks and told them i thought I had a hub going in the front drivers side i figured they would check them out . They got me in and out fairly quickly had to rent a truck . I got my vehicle back all seamed good but with in 3 weeks time both hubs were shot could have crashed the vehicle they were so bad one fell apart i bought hubs and did the work myself going great no issues with them t took it back in for plugs cause it was skipping and knew they were bad also noise fron transmission so I had them put a new one in guess it is a rebuilt thaught it was a new one . The trans runs high temperatures from what my old one did . Check engine light came on so I took it in asked if they could check it out and fix my headlight they changed the fuse block fixed my headlight Said that should do it got it homes next day light on again low fuel pressure that was one of the things on the list they checked out and said was fine . Now the pump is squealing doesnt want to start in the morning now the new junch pump they put in is past the 1 yeay 12 thousand miles warranty i think when i had it in last it was just under Also trans still runs hot i dont dare haul a load im sure this transmission will burn up . Not sure what to do now

"Customer Service"

My husband brought in my son car to get checked come to find out needed four tires they took care of it and they were wonderful. Price for the tires were very good would get tires from them again.

"Excellent In All Regards"

Recall was performed promptly Waiting area was clean and comfortable

"Not E Commerce Friendly..."

I have purchased many cars outside of my area and I was very interested in a vehicle that they had in stock. I actually spent 10 years in the car business so because of my inner working knowledge of the dealership Im usually very easy to work with and have bought cars in Chicago Florida and several parts of Pennsylvania but this dealership didnt seem to be interested and what has become a Modern Standard people basically buying cars over the phone giving a deposit and coming in and picking it up. The car they had is hard to find and its a shame they werent interested in working with me and helping me get that car.

"Good Service"

They offer rides and are very fair overall a great experience

"Good Service"

They offer rides and are very fair overall a great experience

"Good Service"

They offer rides and are very fair overall a great experience

"Excellent Service Department"

Excellent service from the service rep meeting me at the car as soon as I drove in, to washing the car before returning it to me. They did everything I asked, and didnt get pushy when I declined to do something they thought I should. And, were quick to respond when I later thought better of the wisdom of following their suggestion, and changed my mind and asked them to do it. I am routinely pleased with your service department.

"Service"

The service team was fast and efficient. My rental was great. Thank you so much for making me feel like your number 1 priority.

"Best Service Ever."

Staff was very professional, friendly, and fast. Dealership very clean and car wash was a pleasant surprise.

"Rob Funny Man G Hgfdczaswertyuiolpmnbvcxbnmy"

auto mall of Brattleboro is the only place I would buy a vehicle everyone is so friendly and helpful the sales men are very professional along with the service techs a special shout out to bob gammon tony and eric thankyou all for making me feel like part of the team

"Oh, Now Youre Interested About Our Experience?"

Felt almost harassed. Sister thought about trading her auto mall vehicle in at a different dealer. At the same time auto mall called us to ask if everything was ok with our vehicle. Mind you, we havent heard from them for anything in regards to this vehicle, until the same day/time she was trying to trade it in. Uncomfortable to have to explain the situation on the phone. I have gotten a vehicle from auto mall as well, which was an unpleasant experience.

"Shane At Automall Of Brattleboro Was Amazing"

Shane made sure i got the deal i wanted and walked us through the whole buying process, he answered every question we had and was kind throughout the whole process. He made sure i got the deal i was looking for to the best of his ability.

"Excellent Service"

Very easy going people. They fix whats broken,nothing more. Our vehicle was in for an annoying sound. A short amount of time passed, and the issue was resolved. They even explained what was wrong, and what was fixed (not a your all set here are the keys, come back soon). Not to mention, covered it under warranty without any question!

"Auto Mall Service"

They are always friendly and efficient. They get the work done quickly and explain things throughly.

"Excellent Service. Nice People."

Service department folks are friendly, knowledgeable, and informative. Always great service.

"Awful People To Do Business With"

This place is the worst place to do business with when the finance manager hangs up on you and swears at you because you would like a answer on a auto loan after waiting 5 days with about 30 promises you would get a call back recommend you go to another place

"Best Car Buying Experience"

04-07-2016

Because of previous high pressure car buying experiences I was leery about traveling 3 hours from Northern NH to VT to buy a new car. I was in for pleasant surprise, Dusty was personable, friendly and informative. I set the parameters for what I wanted and could comfortably afford. He had the information I had asked for in an email copied and ready. After the test drive, and I had made my decision the finance dept stepped in to find me the best loan possible. Then Dusty pointed out all the features of my new car from driving controls to entertainment features. He spoke with my insurance agent before I left the lot. I thank everyone at Auto Mall. You turned buying a new car from akin to a visit to the dentist to a pleasant and enjoyable experience.

"Made It Right."

Bought a 2010 Silverado in Nov. from Wil. Though he was new he was polite and personable. Had a glich obtaining NH inspection brought this to the attn. of GM Bob who in turn brought me out to service Manager Paul. Both assured me problems would be addressed in a timely matter. Bob and Wil provided a truck for my use until mine was done. There was no cost for repairs or loaner and truck passed NH inspection. Big thanks to Wil Bob and Paul.

"Great Service Experience"

Coming from Connecticut to the Auto mall dealership in Vermont should speak for itself on how I feel about the Auto Mall. The work I scheduled and one thing that I didnt have scheduled was completed in the tight timeframe I had. Thanks again,

"Great Experience"

04-15-2015

Bought my 2014 a Corvette at Automall and got a fair deal. They treated me very well and Matt Kopji was a great salesperson. They flatbed delivered my car in February to my house in Connecticut and Matt even traveled with the car to make sure that in arrived in perfect condition and to go over all the features of the car with me in my driveway. I would strongly suggest that if you are looking for a new car to call Matt or Chad as they will take care if you. Great job guys!!

"Buying Process Was Easy And Smooth"

04-15-2015

I purchased a used vehicle from this deal last week and they tried to speed the process up and worked around my busy work schedule. It was great that I was able quickly get everything done in a short time and then the next day have the vehicle delivered to me. Auto Mall is probably one of the easiest dealers I have worked with. I will probably bring my service work to then even though its out of my way.

"Unbelievable Service & Team Work"

12-19-2014

I started speaking to Automall online with Jacqlyn through my employee buying program. Jacqlyn stayed in touch with me for a few months while I debated whether I could get a new car or not. Every day she would contact me to let me know of specials and to see if I had purchased a vehicle. I needed a reliable car for my 5 year old daughter and myself but we had had such a horrible year I didnt think it would be possible. Jacqlyn then scheduled an appointment for me to meet with her team mate on a Sunday afternoon. When I walked in the dealership I spoke to Shane who is an unbelievable young man. Shane gave me hope when I basically had none. Walked me through the process and then took me out for a test drive. I fell in love with the Chevy Cruze and my daughter was also in love with the vehicle. Shane brought my paperwork in to Nathan and in less than 2 hours I had purchased a brand new vehicle. Nate was able to get me financing and I couldnt believe it. The team work didnt end there. Shane and another driver drove my new vehicle to me from Brattleboro, VT to Salem, NH on a Friday night no less. 2 1/2 hours. I was floored with how much they went above and beyond for me. I cant Thank all of them for everything and highly recommend them to anyone I know. Superior Teamwork!

"Great People Great Service"

12-03-2014

i have had great experiences with auto mall I have bought two new vehicles from there in past year I keep going back because of all the great people they are friendly work hard to get you the best deal and they really listen hard and answer all your questions in a timely matter a special shout out to eric tony and bob thankyou for making my experience a terrific one

"Great People Great Service"

12-03-2014

what a great experience I had at auto mall I just bought my second new vehicle there the reason I keep going back is because of the great sales people the friendliest of everybody and they are always willing to work with you to get you the best deals possible a special shout out to eric tony bob and matt thankyou for all you have done for me you all are great people thankyou for making my experience a pleasure

"Service Department Is Great!"

I had my 2013 3500 HD truck in for service today and was very pleased with the results. The facilities are top notch and my vehicle needs were taken care of in a prompt and professional manner. I make my living with my truck so it is nice to know I can depend on Auto Mall for all my truck and Boss plow service needs. They washed my truck and charged me reasonable fees for my service. I had a pleasant surprise when I got in the truck to drive out of the lot, I discovered that they also cleaned my interior windshield for me and it was really in need of attention. Kudos to your service people.

"Not Impressed"

11-02-2014

2008 Audi A8L: The experience all started well enough. the salesman Kevin was good and attentive but not overly so. The car had some significant issues, broken front spoiler that was dangling. Rear window shades that were "overpulled" and would not retract, pulsating brakes, and only snow tires,,no regular tires. I made a full asking price offer contingent on them fixing all or some of the issues. The Sales Manager, after a long discussion with the salesman cam out to tell me that they only had $500 profit in the car and all they could do for me was an oil change. To add to the insulting tactic, they had told me earlier that the car had been brought in on trade for a new car from the dealership...Hahaha, we know you always pay $500 above retail book price for a car you take in trade. What a dumb thing to say.

"New Gmc Sierra"

10-21-2014

This place is absolutely excellent to deal with i was searching for a new truck for a while and as you all know dealing with this process can be a hassle but not here. From the time i called to the time i received my new truck customer service was their utmost concern, the price was great service was even better I cant recommend this dealership enough

"New To Me Gmc Sierra."

09-29-2014

Love my new truck. Sales was very helpful trying to find me the exact truck I wanted and I couldnt be happier. They listened to me and helped me get the best rates for financing too. Overall a great experience...highly recommend!

"Great Service"

08-26-2014

My chevy cruz was recalled and GM neglected to call AutoMall and tell them why however they went above and beyond to find out what parts were needed and how to fix the car. They also gave me a loaner so I would feel safe till my car was ready I felt like a Queen I have never been treated so well. I would recommend AutoMall to any and everyone the service dept. is top notch.

"Total Waste Of Time"

08-26-2014

This dealer lists vehicles that are not available for sale. Total waste of time after you have been calling for 10-15 minutes and waiting to find out the vehicle listed for sale is actually not for sale.

"All Around Great!"

09-11-2014

Wonderful experience! Salesperson was very helpful and fun. Highly recommend!

"So Satisfied!"

09-11-2014

We had a wonderful experience buying our truck at this location. We drove from MA to test drive a truck we really wanted and our salesman was so friendly and honest. He made us feel at home and did whatever it took to get us the truck. The finance team is wonderful and got us a fair price for our trade and chose the best payment plan for us. Cant wait to buy from them again!

"Service Was Great"

I was traveling and broke down on a Friday night. Service got my pickup in when they opened on saturday morning and had me and my family back on the road by 10 . Price was great and I felt they went out of their way to get us going. Thanks .... By the way the dealership facility is bran new!

"Auto Mall Is Great"

10-28-2013

Bought another new car from Auto Mall, as always very pleased. Everything was taken car of in a striaght forward manner.

"Run Away"

They wont reveal all the rebates and incentives unless you walk away. Do your homework so you dont get setup by their pressure tactics. Had been (past tense) a customer for years.

"Car Buying"

10-28-2013

everyone was great. very nice place to buy a car. could not be any better. ernie mcgee was great.ald

"Amazing"

08-28-2012

I went to the dealership to get a new Chevy Cruze. Eric was fantastic, explained what I wanted, and after a short time, I was pulling away in my new car. Would recommend to anyone. Best car shopping experience.

"Very Happy"

08-28-2012

I was very happy with my experience. Ernie and Tony worked very hard to make sure I was happy with my purchase. Thank you

"Best Used Car Buy Ive Ever Had"

02-16-2012

I found car I was looking for online and went from Ct to Vt to see. Exactly as advertised. The sales consultant, Amanda Gilbert, was extremely helpful. They put car on lift for me and helped me check it out. Price was agreed on and they delivered car to CT for me. Could not have had a better car buying experience. Highly recommend, and Im pretty picky!