"Repair And Maintinance"
fully experienced and technical folks. i am very pleased by their auto maintenance services.
"Best Of The Best"
This is our 4th vehicle from this dealership. What keeps us coming back is sales representatives like Greg Nuorimo. Great with presentation, easy to work with, and good with fidgety children. Greg worked with Mark Atkinson (Greg is Subaru, Mark is Mazda. Both worked great together to walk me through the entire vehicle from bumper to bumper. Highly recommended to all and we will be back. Thank you!
"Excellent Sales & Service"
I have always had excellent Customer Service any time I have had service with the dealership. All the people I have dealt with are polite and very helpful. The sales department was wonderful to deal with too.
"Best Service Department Around"
I do a ton of driving and get at least an oil change every 5-6 weeks. The folks in the service department are the best. Ive dealt with other dealerships and their respective service department, and they are all good. But North End Subaru folks are just great. Highly recommend this service department.
"Helpful Staff"
After being referred by a friend to the service department for a problem I was having, they did a full check on my vehicle and found other issues. My service writer said she had a loaner I could use while my car was being serviced and explained in detail everything that was needed and even reassured me why these repairs were needed. Collette was very helpful and pleasant to deal with. I would most certainly return for service and would recommend friends and family to see her.
"Great Service And Price"
Brought my car in with over 100k and had a check engine light. Thought I was going to spend a bunch of money. Rob figured out the problem and surprised me and told me it was under warranty. FREE!!! I knew I needed brakes and tires and I ended up doing it all because of the great price and service experience. The whole team is priceless. Forever a customer.
"Excellent Service Department"
I have been servicing my subaru with this dealership for years through all the years I have never had a issue with the quality of there work which is why I continue to service with them they have very skilled mechanics
"Best Buying Experience Ever!"
Best non pressured buying experience Ive ever had purchasing a vehicle! Frank Capoccia helped us with great information about the Cross Trek.. Marty B made me laugh! This was the most enjoyable car buying experience Ive ever had..compared to past experiences.. what I noticed most was.. everyone that worked there was smiling, and truly seemed happy! I highly recommend North End.. and I LOVE LOVE my Cross Trek!!
"Service Done Right"
Routine service done quickly and affordable. Dealership is clean and staff are friendly.
"Great Service Team"
I love going to Subaru for Subaru service its like we are a big family they take care of me like my own brother what I am confident in all the repairs and I am ecstatic about how friendly this dealership is
"Serviced My Car"
Went to North End Subaru to see what was wrong with my car and they told me right away what was wrong with my car and helped me resolve the problem. Its always a great experience when I visit the service department here.
"Bear L."
Had no idea a Dealer could have such a WONDERFUL SERVICE TEAM!!! LOVE MY SUBARU...AND NOW, LOVE MY DEALER!!!!
"2017 Mazda3 Hatchback"
BOB WAITE AND THE NORTH END TEAM DID A GREAT JOB GETTING US INTO A WONDERFUL 2017 MAZDA3, IN MY VIEW THE BEST VALUE IN ITS CLASS
"Bought New Mazda 3 2017 Love It!"
Perfect car, great price, they included everything that I needed and wanted.
"Josh Is The Best"
my recent visit my brakes was grinding. josh. had taken me in with out a appointment and replced my brakes in a jify could not be more pleased
"Excellent Car Buying Experience"
I purchased a used car from this dealer that I found online. I live 2 hours away but this was the best car buying experience Ive ever had. The staff was excellent - friendly, helpful, easy to talk to, and seemed very up-front and honest. They made the process simple and even delivered the car to me so I didnt have to make the return trip. I would definitely consider buying a car from them in the future.
"Great Deal In Lunenburg"
The used car I found online was exactly as advertised, all of the sales people I worked with were straight forward and efficient, the process was very simple and took one day to complete, and I think I got a great deal.
"Excellent Service"
I love the service dept at north end Subaru. Always take care of me everytime
"Excellent Service"
I love the service dept at north end Subaru. Always take care of me everytime
"Excellent Service"
I love the service dept at north end Subaru. Always take care of me everytime
"Great Experience"
I have been coming here for years. I wouldnt go anywhere else. The service department is full of great people. The last time I was in I needed some repairs done. Anthony, Josh and Matt were all very helpful in explaining what was going on with my car. I have very little car knowledge and didnt know what was going on before I brought it in and felt nervous. I left there knowing my car was in good hands and would get back to me better than when it went in.
"Very Impressed!"
I am extremely impressed with the Service Department. The advisors were knowledgeable and friendly. I was having a lot of trouble with my vehicle and they were helpful in explaining what was going on. I felt like they really cared about making sure I knew what was going on every step of the way. They kept me updated throughout the process. This was the first time I had major work done on my car. The Service Manager even was there to answer any of my questions. This was my first time to this dealership. I will never bring my car anywhere else!!
"Excited And Joyful"
I am impressed with how exciting the Subaru service team makes my visit they always have a smile on and listen to my stories and make me feel like I am wanted this is just as important to me as fixing my car right the first time the feeling here is just great
"Service Department"
Matt R in the service department at Northend Subaru was a great help. I brought my car in and he took his time to explain everything to me so I could understand it.
"Subaru Service Team"
This department has great quality every time I come in they fixed my car right the first time
"Exceptional Service In An Urgent Situation"
While traveling home Saturday morning, from Maine to Ohio, I discovered a torn axle boot on my 2009 Outback. Grease was being sprayed on the exhaust and causing some smoke in the engine compartment. I was still 800 miles from home. My wife began calling Subaru dealers on our route and found the Northend Subaru was open until 4pm. I told them I could be there by 1pm, after verifying the replacement axle was in stock. Upon arrival, the gave my situation the highest priority. Offered lunch menus if we wanted to grab a bit to eat, while we waited. Fantastic customer service. After 30 minutes, my car was ready. The Tech put me behind the wheel and we went for a test drive. Everything was perfect. If I lived within an hour of this dealership, I would make the trip for all of my Subaru service.
"Exceptional Service In An Urgent Situation"
While traveling home Saturday morning, from Maine to Ohio, I discovered a torn axle boot on my 2009 Outback. Grease was being sprayed on the exhaust and causing some smoke in the engine compartment. I was still 800 miles from home. My wife began calling Subaru dealers on our route and found the Northend Subaru was open until 4pm. I told them I could be there by 1pm, after verifying the replacement axle was in stock. Upon arrival, the gave my situation the highest priority. Offered lunch menus if we wanted to grab a bit to eat, while we waited. Fantastic customer service. After 30 minutes, my car was ready. The Tech put me behind the wheel and we went for a test drive. Everything was perfect. If I lived within an hour of this dealership, I would make the trip for all of my Subaru service.
"Exceptional Service In An Urgent Situation"
While traveling home Saturday morning, from Maine to Ohio, I discovered a torn axle boot on my 2009 Outback. Grease was being sprayed on the exhaust and causing some smoke in the engine compartment. I was still 800 miles from home. My wife began calling Subaru dealers on our route and found the Northend Subaru was open until 4pm. I told them I could be there by 1pm, after verifying the replacement axle was in stock. Upon arrival, the gave my situation the highest priority. Offered lunch menus if we wanted to grab a bit to eat, while we waited. Fantastic customer service. After 30 minutes, my car was ready. The Tech put me behind the wheel and we went for a test drive. Everything was perfect. If I lived within an hour of this dealership, I would make the trip for all of my Subaru service.
"Exceptional Service In An Urgent Situation"
While traveling home Saturday morning, from Maine to Ohio, I discovered a torn axle boot on my 2009 Outback. Grease was being sprayed on the exhaust and causing some smoke in the engine compartment. I was still 800 miles from home. My wife began calling Subaru dealers on our route and found the Northend Subaru was open until 4pm. I told them I could be there by 1pm, after verifying the replacement axle was in stock. Upon arrival, the gave my situation the highest priority. Offered lunch menus if we wanted to grab a bit to eat, while we waited. Fantastic customer service. After 30 minutes, my car was ready. The Tech put me behind the wheel and we went for a test drive. Everything was perfect. If I lived within an hour of this dealership, I would make the trip for all of my Subaru service.
"Online Experience"
The only interaction I had with this dealership was through the online service. I inquired about a vehicle I was interested in. A salesman quickly responded to me by email. He let me know that it was sold the day before and asked questions to what I was looking for. He was informative as to what what I might be interested in and let me know the hours they were open to come take a look at their stock.
"Second Subaru Purchase In Just A Few Months"
When our family had an accident and based on our last positive experience with NorthEnd, we didnt think twice about where we were going. We went back to Tom S in sales for a used Impreza. He and the team quickly got us rolling in one trip with very little effort on our end. We love doing business with Tom and NorthEnd Subaru.
"My Experience"
I love the Subaru service department josh in service always takes good care of me and my vehicle from minor maintenance to major repairs he always keeps me in the loop and fully explains all services needed
"Jeremy Whitman Was Excellent!"
I reached out to Jeremy regarding a quote on a 2017 CX-5 and he was extremely nice and responsive. He offered me a fantastic deal and the only reason I went with another dealer is because they reluctantly matched it and were located closer to my house. Otherwise I would have happily bought my car from Jeremy.
"Out Of The Way, But Worth It"
Jason Cote, Sabrina Ramondelli, and Jeremy Whitman were a pleasure to deal with. They showed enthusiasm for the Mazda brand, were fair with price, and explained the features of the car in detail. During the closing I never felt like I was being up-sold on something I didnt really need. Id definitely go back again. I highly recommend North End Subaru Mazda.
"Major Service"
I cant praise North End Subaru enough and Tony for his help with my Major Service. Thanks again. Ray J.
"Great Experience"
Friendly service, no hassle, extremely accommodating - great experience
"Best Care Buying Experience Of My Life"
The team went above and beyond to track down the car I was looking for. They gave me a great price. And they dont play the silly negotiation games that you experience at other dealers. Lunenburg may off the beaten path for a lot of people, but its more than worth the trip.
"2017 Impreza Love"
04-20-2017
Andrews knowledge of the vehicles was phenomenal. I love that Andrew works with a no pressure approach. I took all the time I needed to think about the purchase and he was really great with answering all the questions I had. When I decided which vehicle, trim, and color I wanted they didnt have it on the lot. They were able to find one and bring it to their dealership within a few days for me to purchase. I couldnt be happier about my car and youll feel that way too.
"Service Of Car"
I went in for a simple service and Anthony had a smile on his face from the moment I got in, all the way through the process. Everyone was so nice. Thank you NES
"Love My New Impreza"
I walked in to North End Subaru a few weeks ago on a Saturday to see the new Impreza. I was promptly greeted by Andrew who spent the next hour or so reviewing the car and taking me out for a drive in one. I loved the car immediately! Andrew was so helpful and patient and really made me feel comfortable buying this car. Im telling all my friends to go visit North End
"The Best Service Department Ever"
I love the Subaru service department they are the best every time I bring my car in they take good care of it I trust no one else but them with my vehicle
"Love My First New Car!"
I just picked my new Impreza which is also my first new car and I am very happy with the whole experience at North End. Andrew was very patient showing my father and I the car. Tom Little handled the paperwork and was very friendly as well. Ive been telling all my friends if they want a Subaru to come visit Andrew at North End.
"Great Service And A Fair Deal"
We came to North End Subaru to look at a used Forester we had seen advertised on the dealers website. We were greeted by Frank Lajoie who showed us the car, pointed out its features and took us for a test drive. Frank provided the history of the vehicle including the service records. Our research showed that the car was fairly priced and accurately advertised. Frank and his team made the purchase process easy. We were never pressured to take a loan on the vehicle (we had been at another dealership) and, while we were presented material on an extended warranty, we were not pressured to purchase one. We took the vehicle to our mechanic for inspection and North End Subaru promptly took care of the couple of minor issues our mechanic found. Throughout the process we were treated fairly by Frank and his team. I would highly recommend this dealership to others and will return next time I am in the market for another Subaru.
"Amazing Service From Start To Finish"
When I first met Greg, I was nervous and anxious. This was the first time I was walking into a car dealership to look at a car. I had no intention of buying one that night but before I left, I had a deposit down and I couldnt have been happier. Greg makes you feel comfortable and at ease. He felt like I was talking to an old friend. My husband and I both agreed that he was fantastic! He took the time to talk and crunch numbers and get us all the information we needed, even though it was close to closing time. Tom, was a pleasure to work with! The first night he was able to go over the numbers more in detail and help us out and then come signing day he was there again answering every question or concern we had. Greg took the time on the day I got my car to come out and sit in it with me and go over every detail and even set up my phone, navigation and every other tool that I needed. I also have to say that when I came back the next day to look at the car again before buying it, Frank helped me get the keys and talked to my Dad about the car since I had brought him for a third opinion. He was great! As a matter of fact, every single employee there is friendly and makes you feel comfortable and not pressured. Will absolutely recommend North End to all of my friends and family!!!
"Love My New Outback!"
I got a new Outback last week from North End and I just want to say what a great time I had. Marty the boss gave me a great deal, Tom helped with the financing, and Andrew showed me everything on the car. Everything was clear and transparent and now games at all. I would highly recommend this place
"Awesome Service Department"
My recent visit to north end Subaru was great as always Josh took great care of me he took time to carefully explain what my vehicle needed and made sure I understood what was getting done I have had many great experiences at this dealership
"Oil Change Went Great"
I didnt have an appointment but I did call first. Anthony told me that I could come in if I didnt mind a little wait. I was very happy that he mentioned that the wait time would be longer than usual, since I didnt have an appointment. They got me in and out in under an hour!!!!! Thanks so much. Mark
"Brakes And Service"
I had recently gone in for a concern with my car. Tony was able to quickly assist me and the techs had noticed that my rear brakes needed some extra tlc. I was very impressed with the quickness and the attention to detail. Thank you North End Subaru and thank you Tony for your help.
"Service"
great service. I called on Saturday and they got me in for my oil change on Tuesday, which is the day I wanted. Rob was very helpful and I will be recommending North End to my friends in the area.
"Awesome Service"
I have been a long time customer of Subaru service department I only trust them they are very knowledgeable and trustworthy. I have never had a problem they could not figure out and they are awesome when it come to my oil changes and going the extra mile to check my car over
