"Great Customer Service!"

Getting a used car is never an easy process. But I have to say Pride Hyundai made it easy for me and especially easy due to an employee named Marvin Bony. He did not try to sell me on the most expensive used car, but showed me the most affordable ones that fit my price range as well as offering the best bang for my buck. Having friends and colleagues who are looking to purchase a new/used car, I will make sure to refer them to Pride Hyuandai, and specifically Marvin Bony. Thanks again for a truly transparent and welcoming experience!

"Mackenzie"

Great People! Great Service! If youre looking for a great car, ask for Marvin Bony! Hes very knowledgeable, and a great help!

"Nice People"

The people were helpful in figuring out my warranty, even though the warranty provider was closed at the time. Great to deal with.

"Another Pleasant Dealership Visit!"

All work aspects were flawless, productive, & satisfying on all routine service work that was performed! Staff was courteous, friendly, & I like the TV & wifi while waiting for car !

"Awesome Customer Service "

Everything was checked and the lady who helped me, Devin, was awesome! She helped me with a coupon that I had and was super attentive with time frame checkins.

"Buyer/leaser Beware!!!"

Buyer/Leaser BEWARE!!! If you are in the market for a new vehicle I STRONGLY URGE you to read this before purchasing or leasing a vehicle with a Hyundai dealer. Also, after reading my story I hope that you will BOYCOTT Pride Hyundai on the Lynnway in Lynn. My story starts when I went to the dealership where I leased my vehicle from to get an inspection sticker. I was told it would take about 45 minutes so I went to sit and wait for the vehicle. About 25 minutes later, the service rep came out and told me they couldn’t give me an inspection sticker because there was an issue with the registration. I asked what the issue could be because I was leasing this vehicle but Hyundai owned it so there shouldn’t have been any issues. Basically the rep said sorry there’s nothing I can do. So next I spent 2 days on the phone trying to reach a person at the registry of motor vehicles. Finally, I got to speak to a rep and she told me that the owner of the vehicle (Hyundai Finance) had reported the plates on my vehicle stolen in July of 2016. This meant that although I had been paying all of my monthly payments, excise taxes and extra coverage insurance on the vehicle I could not legally drive this vehicle and had been driving it for the past 8 months. If I had been pulled over for any reason I could have been arrested and the vehicle would have been impounded. This realization infuriated me that I was never notified of this issue. I’m sure things would have progressed differently if the company actually cared to inform me of the problem. I spent the next few days talking to multiple reps at Hyundai Finance, and although they all apologized for the issue, not one person could help me rectify this problem. The common quote was “this is the first time I have had this issue and I have no idea how to help you”. So instead of trying to get me the help I needed they just kept transferring me around from dept. to dept. After multiple times trying to get some answers by phone and was unsuccessful I tried to go to back to Pride Hyundai on the Lynnway and speak to the General Manager, Calvin Day. Not only could he not be bothered to make a phone to try and help me. He treated me very rudely and kicked me out of the dealership. This treatment by the General Manager” Calvin Day” was the final straw for me. The next day I decided to terminate my lease with Hyundai Finance and I returned the vehicle to the leasing agent at the dealership. Now for the final out come to my story. They took the car back, resold it and then sent me a bill to pay. They say because I terminated my lease early I am penalized and they want $2000 to be paid in 8 days. My problem with this is I held up my end of the lease agreement by making my payments on time every month and paying the excise tax. Meanwhile, the vehicle was unregistered, and I couldn’t legally drive it. So, if Hyundai Finance kept up their end of the lease I would have kept the vehicle and not terminated the lease early. Therefore, I should not be penalized for breaking the lease when technically they broke the lease first. I hope my story will help others when trying to procure a new vehicle. I have never been treated so badly by a company that supposedly wants your business. I felt that they could care less about me and I wasn’t even worth the General Manager’s time to make a phone call. GOOD LUCK!!! As for me, I will be going back to Toyota!

"Boycott Pride Hyundai On The Lynnway In Lynn"

Buyer/Leaser BEWARE!!! If you are in the market for a new vehicle I STRONGLY URGE you to read this before purchasing or leasing a vehicle with a Hyundai dealer. Also, after reading my story I hope that you will BOYCOTT Pride Hyundai on the Lynnway in Lynn. My story starts when I went to the dealership where I leased my vehicle from to get an inspection sticker. I was told it would take about 45 minutes so I went to sit and wait for the vehicle. About 25 minutes later, the service rep came out and told me they couldn’t give me an inspection sticker because there was an issue with the registration. I asked what the issue could be because I was leasing this vehicle but Hyundai owned it so there shouldn’t have been any issues. Basically the rep said sorry there’s nothing I can do. So next I spent 2 days on the phone trying to reach a person at the registry of motor vehicles. Finally, I got to speak to a rep and she told me that the owner of the vehicle (Hyundai Finance) had reported the plates on my vehicle stolen in July of 2016. This meant that although I had been paying all of my monthly payments, excise taxes and extra coverage insurance on the vehicle I could not legally drive this vehicle and had been driving it for the past 8 months. If I had been pulled over for any reason I could have been arrested and the vehicle would have been impounded. This realization infuriated me that I was never notified of this issue. I’m sure things would have progressed differently if the company actually cared to inform me of the problem. I spent the next few days talking to multiple reps at Hyundai Finance, and although they all apologized for the issue, not one person could help me rectify this problem. The common quote was “this is the first time I have had this issue and I have no idea how to help you”. So instead of trying to get me the help I needed they just kept transferring me around from dept. to dept. After multiple times trying to get some answers by phone and was unsuccessful I tried to go to back to Pride Hyundai on the Lynnway and speak to the General Manager, Calvin Day. Not only could he not be bothered to make a phone to try and help me. He treated me very rudely and kicked me out of the dealership. This treatment by the General Manager” Calvin Day” was the final straw for me. The next day I decided to terminate my lease with Hyundai Finance and I returned the vehicle to the leasing agent at the dealership. Now for the final out come to my story. They took the car back, resold it and then sent me a bill to pay. They say because I terminated my lease early I am penalized and they want $2000 to be paid in 8 days. My problem with this is I held up my end of the lease agreement by making my payments on time every month and paying the excise tax. Meanwhile, the vehicle was unregistered, and I couldn’t legally drive it. So, if Hyundai Finance kept up their end of the lease I would have kept the vehicle and not terminated the lease early. Therefore, I should not be penalized for breaking the lease when technically they broke the lease first. I hope my story will help others when trying to procure a new vehicle. I have never been treated so badly by a company that supposedly wants your business. I felt that they could care less about me and I wasn’t even worth the General Manager’s time to make a phone call. GOOD LUCK!!! As for me, I will be going back to Toyota!

"Pride Chevrolet In Lynn Ma"

My service appointment was honored. I dropped my car off to the service dept. the night before, which was more convenient for me. The service dept. employee communicated well before and during the appointment and my cars service, including two recalls and one maintenance, was finished early. All in all a successful experience.

"Pride Chevrolet"

The service member at Chevrolet that helped me was great! Checked in inn knee so that I want waiting around not knowing what was going on and made sure i had what i needed for the wait. Great customer service and obviously took pride in what he was doing... Greatr job!

"Pride Chevrolet"

Had A Great Exp. Buying my new 2017 Chevy EQUInox From Pride Chevrolet they made it very easy and painless felt like i got a good deal and my business was greatly appreciated Manger Mike Watson was very helpful and agreeable along with salesman Roman Ill be sure to refer friends and business assc.

"Awesome Dealership"

12-22-2016

My sales man was fantastic and every step was a pleasure . I absolutely recommend pride

"Overall Great Experience"

When I go to pride I feel like family. I couldnt imagine shopping anyplace else. Pride simply the best.

"Great Service"

09-22-2016

Helped me in a very hard situation. I would keep leasing there and would always recommend it. They took great care of me and made the transition into a new car a smooth one.

"The Best Car Dealership By Far!!!"

06-07-2016

I had a great experience! Loved the salesman and loved everybody that was there. Extremely friendly, everybody always making sure I was all set and comfortable . I would absolutely recommend this dealership to everyone I know. I really appreciate everybody helping me out and making things go very smoothly.... By Far The Best Dealership that I have ever worked with .... Thank you!!!

"Great Experience"

Sales associate was very friendly and knowledgeable and willing to communicate via text which was very convenient for my needs

"Great In All Area Clean Friendly"

The service Adviser Mathew is always top of the Pro line knows my wifes car when I call for services makes my visit well worth coming in for

"Great Service"

Had a great experience the sales staff was very knowledgeable and helpful showroom was very clean and I would highly recommend this dealership

"Great Service, Nice Waiting Area"

It was great experience. I would definitely return again!! Nice waiting area and people who work there were very helpful and nice too!!

"Great Service, All Questions Answered And Explaine"

very professional and helpful, I was kept in the loop every step of the way. will definitely go back for all my needs.

"Service Good Manager"

Fine clean organized goor service management I recommend people to go there all the time all types of cars to choose from

"Visiting Dealership Like Visiting Family & Friends"

As usual-outstanding and superior service and quality care provided to lease vehicle by Pride staff ! Always a pleasurable experience to stop by this dealership !

"Great Service "

Staff was friendly and informative. Got a very nice shuttle ride home. Im so glad I leased my cruz from here.

"Excellent Service, Enjoying My New Vehicle"

Excellent, will definitely use again. Looking forward to sending family and friends their way. Hoping to make another purchase in the near future for the husband. Thank you.

"Car Lease Made Easy!"

James Atkins and Clark were outstanding! Price, terms and conditions all explained up front and no surprises. Very competitive terms.

"Fast Easy And Efficient Service"

Fast easy and efficient service at an affordable price. Was taken through my options before service was completed and when issues came up mid service, was given proper notice before anything was completed.

"Great Service "

The dealership they are very nice ,i was si happy to all the stuff the did for me,im happy to use Chevrolet dealership

"Great Service, Clean Facility "

Great customer service and will recommend people to Pride. I plan to trade in my vehicle in two years and will return to Pride. Pride has great cars.

"Chevy"

I appreciate being able to conduct business in spanish. I speak english but this is great customer service. I felt at ease and not pressured. I felt you were the expert and guided me to a solid decision.

"Christmas Gift For Myself"

I purchase 2-3 vehicles a year for my business. And over the last 10-15 years, my experience with Mike was easily the most pleasant and professional.

"A Happy Customer "

It was a pleasure dealing with all of the associates and I am happy with my purchase/lease. I like to ask many questions and everyone was very helpful in answering everything I asked. I would highly recommend Pride!

"Great Service"

The sales men were very helpful informative and honest in helping me find something suitable for me. I was under a lot of pressure and they made it easy for me to rely on their judgement. Overall I came out of Chevy happy with my car and decision.

"Outstanding Customer Service"

Our sales associate, Neilly, made our experience very pleasurable with no pressure. She worked with us to find the best possible deal and provided exceptional service, making this the best experience weve ever had when purchasing a vehicle. Overall I would rate this a "10" out of 10 in customer service and I will be sure to recommend any of my family and friends to Pride Chevrolet, an to see Neilly

"Excellent Service"

Everything about this dealership is excellent! It was a smooth transaction from start to finish. Would definitely refer friends and family!

"Great Buying Experience"

Our sales person was wonderful to work with. Jerry made the buying experience a good one. Would definitely recommend Jerry to friends and family looking to by or lease a car.

"Great Service"

convenient hours for service... friendly dealers. Did not have to wait for more than an hour for my oil change and tire rotation

"Great Service"

very responsive for appointments,, detailed repair and customer friendly. very happy with their service. would definitely go back and recommend to others.

"Reliable Friendly No Pressure Sales. Great Cs !!!"

PRIDE always reliable, always willing, able, and capable of making the impossible happen. They are and continue to be the no pressure sales company, treating each person as an individual not as a number. THANK YOU!

"Great Service "

Had appt 9am appt was by 10 i was on my way home. Great service and quick thanks for the help and for making it easy .

"Great Salepeople"

Mr. Greenwood was a great person and saleman.. great job on hiring him. I have told many friends and family members,

"Great Service, Very Friendly Sales Team Awsome "

Hassel free .great atmosphere !! very friendly staff . no sales pressure . things went so well that I have been talking to everyone telling them of that

"Good Place To Buy A Car"

Let me tell you about my experience with your dealership , it was very good the staff were polite and professional the waiting area was clean and full of good snakes so yes I would recommend Pride Chevy to my friends and family, thank you for listing.

"Amazing Service, Would Deffinately Recommend"

I absolutely loved it! The staff couldnt be more helpful. Tom is a great guy to work with he helped me through everything I needed.

"Service "

Good customer service was in and out fast for oil change and servicing the car it was ready in like an hour

"Exceptional Service"

Excellent service and care. Took good care of me right away and my car felt brand new. Will never go anywhere but here for service. Super job

"Great Service "

All of the staff was very helpful, courteous and attentive to my needs. I would definitely recommend Your dealership to others.

"Warranty Work"

Much better service this time Wich we are glad about to be honest with you the last two trips in there were awful this was going to be our last attempt with pride we have 2 chevy impalas we live 5 minutes away I still feel they took advantage of my wife 3 months ago

"Defroster Fixed"

12-01-2015

Pride Chevrolet did a great job getting my defroster back in working order in such a short time. The staff was very helpful and consderate to my needs.

"Friendly, Clean No Pressure Atmosphere"

11-30-2015

very friendly and helpful willing to work with you to get you the best deal on the vehicle of your choice.

"Great Service "

11-19-2015

it was great I love dealing with pride the person who help me was great and helpful this is my second new car I will never go anywhere else every one is great I love dealing with ever one the service person was so nice and very helpful thank you very much thank you for everthing

"Service"

11-23-2015

All time and parts covered under power train warranty. Cant complain there. And the work done was great. Equinox sounds great again.