Burke Chevrolet in Northampton, MA

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"Burke Chevrolet"


Brian Birrell

from East Granby, CT

Recommended? Yes

Purchased? Yes

05-04-2017


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Came in looking for a used truck. The salesman, Ryan Brewer, patiently and clearly pointed out that a new vehicle was best for me. Followed his advise and drove out the same day with a new Silverado. Professionalservice from sales to completion of deal. Very pleased.

Response from Burke Chevrolet:

Hi Barry, thank you for being our customer here at Burke Chevrolet. And thank you for taking the time to give Ryan and the dealership a great review.

"Great Experience"


User

from Sunderland, MA

Recommended? Yes

Purchased? Yes


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I my opinion Ryan Brewer is by far one of the best salesmen I have dealt with. He spent time getting to know our vehicle needs before he suggested alternitives. Ryan went the extra mile in the buying process and after the sale follows up to make sure everything is going well. The Burke staff made the experience quite pleasant.

"Great Sales Staff"


User

from South Hadley ma

Recommended? Yes

Purchased? Yes


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Ryan was my sales guy, he did everything he could to make my buying process easy and effortless, he went above and beyond to get me into the truck I showed up for.

"Overall Good Experience!!"


User

from Worcester, Ma

Recommended? Yes

Purchased? Yes


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I came in looking for a specific vehicle. Traveled over an hour and a half and the salesman Ryan made sure the deal got done that day. Ryan knew the truck in and out and highly recommended. The dealership was busy and didnt have enough salesman working but other then that it was a good experience, long day but it worked out!!

"Business Owner"


User

from West Hatfield, MA

Recommended? Yes

Purchased? Yes


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We love Burke Chevy! Excellent service, price and staff :)

"2014 Silverado Leaf Spring Noise"


User

from South Hadley

Recommended? Yes

Purchased? No


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You guys are the best around !!!!! Everyone at Burke was a professional at the highest level. You fixed my problem after another dealership ( Balise in Springfield ) told me that it was all fixed when in fact when it was not. Your service manager Steve took the time to listen to my problems and reassure me that I in fact was not crazy and my truck was making a noise that should not have been hearing. Your team will of mechanics fixed my issue and my truck drives like its brand new again. Thank you all, you are all a class act and we will be back in the future for our next new vehicle since we are a bow tie family!!

"Great Dealership With Great People"


User

from Ware, MA

Recommended? Yes

Purchased? Yes


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After being in a car accident where my vehicle was totaled, I had a great experience with Burke. All individuals that I dealt with, Steve in Service, Mike and Larry in Sales, also Tony and even Mr. Burke, were great and made me very comfortable with dealing with a new vehicle purchase after the accident.

"Service"


User

from Northampton, MA

Recommended? Yes

Purchased? No


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Donna & Pete are great! They are experienced, great listeners and trouble shoot on your behalf. They always go the extra mile to keep me happy and its so appreciated!

"Great Service Nice People Easy To Talk To"


User

from northampton mass.

Recommended? Yes

Purchased? No


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can not tell enough the people at burke Chevrolet are the nicest people willing to go the extra mile to please the customer !

"Great Service"


User

from northampton, ma

Recommended? Yes

Purchased? No


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Always friendly and courteous going above and beyond for us. They take care of us like family. We will buy our next vehicle from Burke.

"Best Buying Experience Ever"


User

from Northampton Ma

Recommended? Yes

Purchased? Yes


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I have bought several new trucks over the past 15 years but this is my first experience with Burke Chevrolet. From my first meeting with my sales associate, Ryan Brewer (AWESOME GUY) to my meet and great with Bryan Burke, I have to say it has been my BEST experience ever. The customer service is second to none and the family owned business is truly a benefit when it comes to that "personal touch". I feel my deal was more than fair and their willingness to go beyond the call of duty to get a part needed to complete a dealer added option GPS system was incredible. John Harvey and Kevin (Service Technician) were the best in assuring my truck was delivered as promised. No more of the fast talking big dealers for me!! They won me over...

"Great Services And Clean Facility"


User

from Northampton, MA

Recommended? Yes

Purchased? No


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Check in was very smooth and quick. The waiting area was very comfortable and I liked having the tv to watch and free Wi-Fi. Access to a drink was also much appreciated. The wait time wasnt long at all. Check out went very smoothly as well. I am very happy with the service. Thanks to everyone there! :)

"Impressive Service!"


User

from Hatfield, MA

Recommended? Yes

Purchased? No


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Recently, I brought my 2014 Terrain for routine service to Burke Chevrolet. My vehicle was also in need of an inspection sticker and a minor repair. I was more than pleased with the professionalism of the service writer and the timely manner in which my car was serviced. I was also impressed that, as busy as the mechanics were that day, my car had been cleaned inside and outside. I will be back!

"Great Service"


User

from Northampton MA

Recommended? Yes

Purchased? No


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Everybody is very professional. My experience here is always better than the bigger dealerships that treat you like a number keep up the good work.

"Strut Replacement"


User

from Northampton, MA

Recommended? Yes

Purchased? No


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A rep. from the service dept. at Burke made more than one call to update us on the repairs being made on our Impala and to clarify pick up information. Very polite and professional!

"A Service Team Who Care About Cars And Their Work."


User

from Enfield, CT

Recommended? Yes

Purchased? No


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This dealership surpasses all others in service. They really take a great deal of pride in their work. They are very caring to each and every customer. Its like being a part of the team. People who care about cars and their workmanship.

"Great Customer Service "


User

from Northampton , Ma

Recommended? Yes

Purchased? No


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The staff is always very pleasant and very helpful, it always has been a nice experience thank you Great Job!

"Great Service "


User

from Northampton,Ma

Recommended? Yes

Purchased? No


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Awesome !!! Service was great. Staff was great !! Would definitely have my car serviced their again . Clean service dept and friendly

"Great Salespeople"


User

from Northampton,Mass

Recommended? Yes

Purchased? Yes


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Sales guys were very friendly and not pushy. I liked how patient they were in explaining the functions in the truck. Salesmen were very knowledgeable.

"Great Service"


User

from Northampton mass

Recommended? Yes

Purchased? No


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RI called Burke Chevrolet while on the road asked about getting an oil change was told to come right in and they would take of it. I was in and out of there in less than an hour. Very pleased with the service.

"Great Servic"


User

from Southampton MA

Recommended? Yes

Purchased? No


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I feel my problem was important to the service dept and they did all they could to fix it. I am more than satisfied!

"Overall Positive"


User

from Northampton, MA

Recommended? Yes

Purchased? No


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I had an overall positive experience. Everyone was warm and friendly. I was there for an oil change and was surprised that it took over an hour. Other than the wait time, I was very happy with my visit.

"Excellent, Friendly Service"


User

from Northampton, MA

Recommended? Yes

Purchased? No


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We purchased a vehicle from Burke Chevrolet in October and, once again, received excellent, friendly service from their professional service writers and mechanics. We were more than pleased with the timely manner in which our vehicle was serviced. We will return!

"Great Friendly Service"


User

from Hadley, Massachusetts

Recommended? Yes

Purchased? No


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My appointment was for a state inspection, and complete detailing. Everything was done as expected, and I was notified when it was ready. My truck looked like new. Thanks you so much.

"Great Service"


User

from Northampton, Ma.

Recommended? Yes

Purchased? No


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I have been doing business with Burkes over 20 years. They have always given me great service. Thats why I come back.

"Burkechevy"


User

from Northampton Mass

Recommended? Yes

Purchased? No


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Service people understand our situation and when we can my wife will come in for an appointment they manage to fit her right in, can not say enough good things about the dealership We will continue going there for our vehicle needfs.

"Great Service"


User

from Southampton MA

Recommended? Yes

Purchased? No


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The service was terrific. I arrived early for my appt and they took the car and serviced it. A very good experience. A very friendly staff!!!

"Great Service"


User

from Belchertown, MA

Recommended? Yes

Purchased? No


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Great service! Drew was excellent in helping solve my issue and was willing to work with me to help me find a good time to get in and get it resolved. thanks guys great work!

"No Pressure, Highly Professional Sales Group"


User

from Northampton, MA

Recommended? Yes

Purchased? Yes


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Ryan, our salesman was so friendly and knowledgeable about the vehicle. In addition, Ryan went well above and beyond to make sure that we were receiving ever single penny possible in rebates. We walked away knowing that we had not only gotten the best deal around but had just made some great friends! We look forward to doing years of business with this crew of great people!

"Excellant Dealers, Not Pushy."


User

from Northampton, MA

Recommended? Yes

Purchased? No


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Dave Tse was always very pleasant when helping us decide on a car for me. Didnt give up trying to find just the right one that would be perfect for me. And, Im happy to say I love my Captiva.

"Great Service & Excellent Staff"


User

from Deerfield, MA

Recommended? Yes

Purchased? No


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I was very happy with my experience. I found the staff friendly and helpful. I felt like was taken care of very well.

"Equinox Purchase And Prev. Service Customer"


User

from Williamsburg MA

Recommended? Yes

Purchased? Yes


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It was a pleasure to deal with both Ryan and Larry in the sales dept. They did not push and let me decide if I was ready to purchase the Equinox. They let me test drive the car for a couple of hours before I purchased it. Thanks

"Simple Key Recall, Great Waiting Experience."


User

from Hadley, MA

Recommended? Yes

Purchased? No


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I came in to get my key recall done. It was done without an appointment, about 20 minutes sooner then I anticipated, and I spent the interim time in a beautifully appointed waiting room. If I need work done on my car, im coming back.

"Great Service"


User

from Northampton, Ma

Recommended? Yes

Purchased? No


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Always friendly and helpful. When I walk in the door the gentleman asks if I will need a ride to work and gets the car ready. Peter is great at the service counter. Didnt like the cost of repairs to my 08 Acadia, but that is not their fault.

"Burke Chevy"


User

from Northampton ma

Recommended? Yes

Purchased? Yes


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I recently just purchased a chevy cruze from Burke Chevy Northampton. Larry was my sales person and he was wonderful to work with. Staff is all very friendly and helpful. They are not pushy here and willing to work with you to get the car you want. I would definitely recommend this place to a friend or family!!

"Burke Chevrolet North Hampton Mass."


User

from Hebron CT.

Recommended? Yes

Purchased? Yes


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My husband and I just purchased a used Yukon from burke Chevrolet in north Hampton Mass. Overall we could not be more happy. From the sales staff up to the owner the entire purchasing process was a delight!!!!!!!!!!!!!!!!

"Best Buying Experience So Far"


Michael Kakely

from Townsend, MA

Recommended? Yes

Purchased? Yes

06-18-2012


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My buying experience at Burke GMC was the best Ive had to date. I realize that so much is depends upon the particular salesman that you happen to deal with, but mine, Bob Brouillette spoke so highly of the place where he worked that I feel that I would have been well treated by other employees (and was helped by their internet manager also). Great vehicle, fair price, high quality detailing. Alan

Response from Burke Chevrolet:

Alan, Thank you so very much for the great review. Not always do we hear from those that are well pleased, it make us feel better about our job when we do. Best regards, Michael Kakley Internet Mgr Burke GMC

All vehicles are in inventory and available for sale at time ad posting. On occasion, vehicles may be sold prior to Cars.com ad reaching the Internet. We recommend calling to confirm vehicle availability. Vehicle photos and descriptions are done to the best of our abilities but may contain errors and omissions.

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