"Missing Bolts And Fuel Lines They Misplaced!"

Worked on my 2015 wrx, took a month and a half to do an engine tear down. During this whole process they never updated me with progress, I had to call each time. When they had finished the engine tear down they determined I needed a new shortblock which they had quoted me at 9,000 for the repair. Shortly after deciding to go forward with the repair they now requote me for 12,500!! When I ask why it was raised 3,500 more they said that they must have miscalculated and that I would be better of going to another shop to have the work done. I said that it would make the most sense to have my car repaired there since they had already been working on it, again they suggested going to another shop to have My car repaired. This seemed odd that a car dealership that is supposed to specialize in subarus didnt want to help a customer and get out of doing the repair. This is when I decide to notify corporate of whats been going on, and I decide to have my car towed out of the shop. I did some research and find a dealership in New Hampshire that specializes in subaru repairs. When working on my car they discover that there was missing nuts and bolts for the engine and missing fuel lines. Also, there were nuts and bolts from a 1992 Subaru Impreza that they threw in a box with my disembled engine block. I cant believe any dealership would operate in this kind of manner, and Im surprised they believe they can get away such carelessness and lack of respect for customers.

"Missing Bolts And Fuel Lines They Misplaced!"

Worked on my 2015 wrx, took a month and a half to do an engine tear down. During this whole process they never updated me with progress, I had to call each time. When they had finished the engine tear down they determined I needed a new shortblock which they had quoted me at 9,000 for the repair. Shortly after deciding to go forward with the repair they now requote me for 12,500!! When I ask why it was raised 3,500 more they said that they must have miscalculated and that I would be better of going to another shop to have the work done. I said that it would make the most sense to have my car repaired there since they had already been working on it, again they suggested going to another shop to have My car repaired. This seemed odd that a car dealership that is supposed to specialize in subarus didnt want to help a customer and get out of doing the repair. This is when I decide to notify corporate of whats been going on, and I decide to have my car towed out of the shop. I did some research and find a dealership in New Hampshire that specializes in subaru repairs. When working on my car they discover that there was missing nuts and bolts for the engine and missing fuel lines. Also, there were nuts and bolts from a 1992 Subaru Impreza that they threw in a box with my disembled engine block. I cant believe any dealership would operate in this kind of manner, and Im surprised they believe they can get away such carelessness and lack of repeat for customers.

"Love My New Car"

Paul F was very patient with us and gave us time to think about everything . He wanted to make this deal work and he was successful in getting our price . It took longer than expected but we walked out of there satisfied. I appreciated his follow up phone calls to make sure everything was ok .

"The Way Car Buying Should Be"

09-13-2016

I was in the market for a 2017 Subaru Forester. I had done my research but never having owned a Subaru, I had questions. I visited 2 Subaru dealers in the area and settled on Steve Lewis. The staff at Steve Lewis Subaru made the entire experience great. They were knowledgeable, helpful and patient. They never gave me a hard sell but rather listened to my questions and concerns and took the time to answer them thoroughly. I got a very fair deal and Im very happy with the Forester. Tyler, Terra and Larry are exactly the kind of folks you want to deal with. I highly recommend this dealership and will definitely be a return customer.

"Fantastic Experience"

09-06-2016

This was my first time buying a brand new car and I of course was anxious about it. Josh Love was the salesman who worked with me and he did a fantastic job helping me feel at ease and and made sure that I didnt feel pressured into buying. He took his time and showed me different cars that I was interested in. I asked a lot of questions and he was patient in answering all of them and ensuring that I felt comfortable. Together with Tim, they made sure I got a great deal and got the car that I really wanted. They also were attuned into some concerns I had and were able to explain things in a way that put me at ease and alleviated my concerns. I am also appreciative to the help of Shayne in finance. He really explained things well and answered all my questions about various options and costs. He took his time and really wanted to make sure I had all of the information I needed. I am highly satisfied with my experience and am greatly appreciative to the integrity and professionalism of Josh and his colleagues. I absolutely love my car and am very pleased with my first car buying experience...you guys set the bar! Thank You! -Heather

"Par Excellence ! Patient,personable & Professional"

Gently guided me through the long and difficult decision I faced in trying to determine which vehicle would suit, not only me and my budget, but my elderly mothers needs as well.I commend Steve Lewis Subaru for all the time, effort and consideration they demonstrated in dealing with me and my mom. They showed us the utmost respect,and in turn, they have gained our utmost respect.

"All Were Great At Steve Lewis Subaru"

The staff I worked with were very knowledgeable, competent and patient. Paul understood what I was looking for in my new Forester and delivered without questioning my decision or pressuring me to up grade. Larry in finance made things vey easy to understand and was such a pleasure to work with. Benny spent 30 minutes with me in my new car reviewing the new technology until I got it. I highly recommend Steve Lewis Subaru for your next purchase.

"Great Service, Effortless Adventure"

Just purchased a 2017 Subaru Outback and Todd Gerry and Larry Flakes made the process easy and effortless. I arrived for an appointment after a previous conversation and Todd had the cars I was interested in ready for a test run and was more than knowledgeable about the cars and what would be best for me and my family. Larry made the finance piece simple with no pressure to work outside of my comfort zone. Great cars, great service! Highly recommended.

"Fantastic Dealership"

I have purchased 2 vehicles from this dealership in the past 23 months. Do I need to say anything more? I thought so. Thank you

"Terrible Customer Service!"

Although I had a great experience buying my car, the follow up since has been way less than sufficient. Nearly two days after buying it I felt the car needed an alignment. When I called, I was told that I was calling the wrong place for the issue. Next, we hadnt had the car 6 months and there was an engine issue. Car wouldnt go more than 20 mph. They did not stand by the first fix of this issue, then 4 months later it happened again. They finally sent it to a Chevy dealer the second time. And now today, the THIRD time it happened to my car in just under 2 years of owning it, I call and they put someone in service on the phone, he was less than helpful and passed me off as the had "no record" of my car or having it fixed. It is flippin pathetic.

"New Car"

I called the Dealership spoke to EJ as I had been involved in a accident, very helpful as he took my info. and then Roger And terra took care of the rest to make sure I had the same car I had as mine was totaled all of them were super I could not be more satisfied .

"No Hassel Buying"

Easy experience with this dealership. I wandered into the lot without any sales pressure. I had already done my homework on the Legacy, so didnt need the sales pitch. My salesman Roger helped with a few detailed questions regarding the Eyesight System. Price negotiations were fairly simple since I already had other price quotes. Also adding extra options was fairly simple. Delivery was quick even though I added several extra options. Terra was very helpful in explaining all the new technology that the Legacy came with and my new options. The only negative would be no factory privacy glass. Already had them tinted. Thanks everyone. Love the new ride.

"Excellent Service, Excellent Staff"

07-13-2016

This is the third Subaru I have purchased from Steve Lewis dealership, which should say it all!! All the staff I dealt with were so friendly, courteous, and knowledgable it was a pleasure to do business with them. They answered all my questions and explained/demonstrated all car functions in an easy to understand way (all the computer features were knew to me.) The staff I dealt with (Dan, Cassie, Larry, Dave) were wonderful.

"Baby Pearl"

07-13-2016

I am so very happy that I chose Steve Lewis to by my new Forester. The experience was exceptional thanks to the highly qualified employees that assisted me from the moment that I walked through the dealership door. I knew what I wanted and Glen was able to get it for me, although it was not on their lot that day, it WAS the next. I received all the technical information about my new vehicle from Benny. He knew I was a bit overwhelmed and gave me his number and suggested I call him when every I got stuck. Lastly, was signing my name on the dotted line. Shayne in the finance office, went over all the numbers forms with me . So I can truly say I knew what I was signing. Thank you for a friendly and efficient adventure in car buying. Cynthia Dolan

"Great Experience"

07-13-2016

I wasnt sure which trim level I wanted. Glen, Jon, and Cassie were VERY friendly and patient as they went over the features and answered my questions. I was very comfortable with my decision as I left with my new car.

"Buying New Outback Was Great Experience"

Dan , Larry , Terra and all the staff we dealt with were very efficient and friendly. They answered all our questions and made the car buying experience pleasant and easy. We would recommend the Steve Lewis Subaru dealership to all our friends.

"Great Car, Great Salesman, Great Price"

Finding a manual transmission on something above a base model car is like looking for hens teeth but I managed to locate one in perfect condition 3 hours away at Steve Lewis Subaru. Called and spoke to Glen Reen in sales and told him I was interested in the car but it would take me a while to get there. Glen had the car washed, prepped and sitting out front when we arrived. I knew at first sight that the car had been well-cared for (all of the service on the car was done at this dealership). Glen set us up for a great test drive after showing all of the features of the car and we completed the deal within an hour. Throughout the process, Glen never pushed us to purchase extras but let us know what might interest us, all the while getting us water and giving us time to think things over in private. We are extremely happy to have had Glen as our salesman. He is very personable, easy to talk to and no hard sales pitch. Just honest appreciation for the customers needs. He is 5 stars all the way. The dealership itself is very clean and comfortable and everyone is very friendly. Too bad these guys are 3 hours away. As compensation for the long trip, they are delivering the car to me today. Now thats service I can really appreciate.

"Best In Service And Sales!"

I have been taking my car to Steve Lewis Subaru for service for the past 5 years, and they have proven over and over again how honest and trustworthy they are and how competent they are at their job. The service team has always been very helpful and kind. I have also recently bought a new car from Steve Lewis Subaru and got to experience the sales part. It was amazing! Considering how little I know about cars, the sales associate (Glen Reen) has done an excellent job in helping me figure out the type of car I need, and then make it happen ever so easily and smoothly. I am also grateful to Benny Cruz for going over all the details of the car so kindly and patiently. I must have worked with quite many different people there over the past years, and, without an exception, everyone is very friendly, helpful and kind. Considering all my experience with Steve Lewis Subaru, including both service and sales, I cannot think of anything they could have done better. They are the best, and that is why even after moving to New Haven, I cared to drive 90 miles to get my car seviced there. Thank you for your excellent service!

"Great Place To Get A Car With Very Helpful Staff"

This is my second time getting a Subaru from Steve Lewis and I will continue to come back as long as I can. The service is great and the entire staff works hard to make sure you get everything you need and want. They also work hard to work on my timeline - I come in from out of town and they can line all of the paperwork up and get the car ready in such a short time.

"My First Subaru"

Excellent experience, no pressure on me. Worked to get me the best deal possible! They were patient with me as I took my time deciding which model would work best in my life. They also gave me a fair deal on my trade.

"Simple Positive Experience"

Needed a car fast. Sales person was great. He understood our need and made our options clear. Picking up the car was a surprise. Our delivery person spent as much time as we needed to assist with the "how the tech stuff works". She saved us hours of going thru manuals.

"Wonderful Staff With Less Than Exceptional Service"

Everyone I met at Steve Lewis Subaru was respectful and attentive. I was very surprised when Shayne offered to have my used car delivered right to my home at a time that worked with my schedule. Paul was great to work with and provided me with a fun experience and a wonderful test drive. I was disappointed that when my car was delivered the manual was missing, there was no front license plate holder (which in CT is required by law in order to drive the car), and the windshield washer fluid was not full. While the service department did clean up the car prior to delivery I still spent 6-10 hours cleaning the car inside and out immediately following delivery. The sales experience was definitely a bight spot in dealing with this dealership, but I was very underwhelmed with the condition of the delivered vehicle and led me to give this dealership an overall rating of average.

"Positive"

Todd Gerry was the key person in our decision to buy a Suburu. Ho was attentive to our concerns, was well informed and answered al our questions clearly. He spent time reviewing possible option that best fit our preferences and needs.

"Great Service"

The process of buying a car here was painless and it was really even a pleasure. I would recommend anyone to go here for a Subaru and speak with Glen.

"Research Pays Off"

Did a lot of research before heading to a dealer almost an hour away. Knew what I wanted to look at and made the appointment. Unfortunately the employee (Jared) I had been talking with, and made the appointment with was not available when I arrived so I opted not to wait and go with another one (Glen). He was a newer employee, but was knowledgeable and very personable. The Forester was pretty much what I expected, All in all, a good experience.

"Dream Car"

Thanks to Glen i was able to get my dream car he was very nice and made my family feel welcomed at the dealership i recommend This place for everyone

"Excellent And Friendly Customer Service"

We are very pleased to be the owners of 2016 Outback Limited. Glen Reen was the best salesman weve ever met; attentive, responsive and friendly. His follow through and attention to detail made this our best experience at a dealership. He even offered us homemade cookies! Larry Flakes gets a high five! He helped us make the dream happen. This is our first new car ever. He assured us that he would do whatever he could to put us in the drivers seat. We have already phoned Cassie Johnson to ask questions about all the features on this fully loaded Outback. She is knowledgeable, very helpful and invited us to call back anytime.

"My 2nd Car From Steve Lewis Subaru..."

... and we still have the first one. Moving to the Pioneer Valley from New York City, we had to get a car. My wife was already set on a Subaru and the location as well as the large service department at Steve Lewis Subaru made them an easy choice. We spent a lot of time talking to Paul and took our time to consider our options. He was great to deal with on every level: personable and practical, and we appreciated that he really listened and didnt try to push us one way or another or try to sell us anything. We ended up with buying a car that we continue to be very happy about. When it came time to look for a second vehicle, I thought Id shop around -- my wife already got the Subaru she wanted, so I thought Id look around for what I really wanted. After visiting a few places and driving a few cars (as well as talking to at least one shady salesman) I thought Id go back and check out Steve Lewis Subaru again and talk to our old friend Paul. Once again, Paul listened attentively and just worked with me. I got what I felt was a great deal. In fact, I got more than I thought was even available within my budget and I couldnt be happier. We have both cars serviced at Steve Lewis Subaru and everybody there has been great to deal with. We give them our highest recommendation.

"Preliminary Car Purchase"

We had an excellent experience with a sales associate named Glen Reen. He did everything in his power to provide any information we may need to decide on which car to purchase including the test drive without any "high pressure salesman" attitude. Steve Lewis defiantly has a keeper with Glen!

"Steve Lewis Subaru"

I have had two separate experiences with Steve Lewis Subaru and left satisfied both times. With my first experience, I called them feeling pretty helpless. I was going through a divorce and there were things on my credit report due to that. In the past, I had gone to a completely different dealership and had been with them for about 10 years. They were not able to help me, the banks were not able to help me and other dealerships were unable to help me. This put me in a very difficult and stressful position as I had no vehicle and 2 children. To be honest, Im not sure what made me call Steve Lewis, maybe it was simply because Subarus are excellent, reliable vehicles. Especially, if you live in New England. Anyhow, I called them and explained my situation. They didnt play any games. They didnt make promises they couldnt keep. They didnt even have me come down to the dealership at first. They wanted to make sure they could help me before I came down. They didnt want to waste my time if they couldnt help me. However, they were able to help me and got me into a really great vehicle at that. I went down twice. One to test drive the car and the other to fill out the loan paperwork and drive my new vehicle home. I can not tell you how much stress they took off of me that day. But I can tell you that, when I got home that day, I cried because they gave me some relief. The second experience I had, I was in a tough spot again. Our family changed drastically and we needed a bigger vehicle. However, I was stuck in a lease. None of that was a problem for them at Steve Lewis. They got me into a new vehicle at a great price and my whole family can fit in one vehicle. I also, had them do me a favor after I already had my new vehicle. This may sound silly to some but we had a lot of great memories my old Subaru and I forgot to take a picture of it to put in our memory box. So Jared, in sales whom I worked with, set me a picture of my old vehicle so we could put it in our memory box. Needless to say, I will be going back the next time I need a vehicle.

"Stress Free Car Purchase"

Peter L. made the entire experience low key and stress free. From the initial greeting to the final purchase I felt as though he was doing his best to provide me with all the information necessary to make an informed decision. The test drive was comfortable and allowed Pete to show me the various driving functions and capabilities of the Eyesight safety system. And when I picked up the vehicle (a 2016 Outback) just two days later, Cassie J. spent more than enough time familiarizing me with the buttons/functions of the car before I left the dealership. Id recommend this dealership team to anyone interested in purchasing a new or used Subaru.

"Quick & Easy"

After searching high and low for a used Subaru Impreza Sport in my price range, I finally found exactly what I was looking for at Steve Lewis Subaru! Pete & the rest of the gang were exceptional. They answered all of my questions, provided me with a thorough introduction to my new car, and did everything they could to get me the monthly payment I wanted. As a whole the dealership really seems to care about making their customers happy. They hand delivered the car to me a few days later (which was awesome and much appreciated) and Pete has stayed in contact to make sure all is well. I really cant say enough good things about this dealership. Thank you! Eloise (the car) and I are very happy!

"Mixed Review!"

After doing research online I was able to communicate with Jesse by email and schedule a time to check out a used Forester. He was accommodating and stayed late to "close the deal." The downside of the experience was that the car was overpriced and there was no room for negotiation. If I had not felt like I needed something quickly I probably would have walked away. However, I feel like I am driving something safe and reliable which is a relief for me. I returned when the car was still under warranty to have two issues addressed and did not feel like I got good customer service from the sales department. one of the problems was repaired to my satisfaction, but the service department dismissed my other concern out of hand so that was a 50-50 situation. I am not sure I would go to this dealer again to purchase another vehicle.

"Woo-hoo!"

Easy and fun! Never thought I would say that about making a major purchase. Glen was FANTASTIC! Not only is he tremendously knowledgeable, but he made the entire experience an exciting adventure instead of a dreaded process. He was genuine and patient – which was much appreciated. And, as a bonus… if you like NASCAR; well, just look at his pic. Benny did a wonderful job of introducing me to all this intimidating technology. Its great to have a dealership not only sell you a car, but to provide thorough instruction. And, I truly feel I can call if I have questions. Kudos to the entire Steve Lewis Subaru team! I feel I got a fair deal and everyone was extremely helpful and inviting (and thankfully, not in the stereotypical pushy salesman way). I actually look forward to having my new (awesome) Subaru Outback professionally maintained and serviced at Steve Lewis Subaru.

"Great Day For A New Subaru"

The weather was a warm and sunny day end of Jan 2016, and turned out to be a happy one for us at Steve Lewis Subaru. We were immediately greeted with a friendly "hello" from Salesperson Dan Marques. Dan has a pleasant personality and worked with us to answer our questions relating to a Subaru Outback that we had in mind to purchase. After a test drive and more "chatting" we made a final decision to purchase the Outback, as it was indeed what all the reviews raved about. After Dan prepared our paperwork, Benny Cruz, the tutorial "expert" demonstrated all the features of operating our new vehicle, great benefit for a new owner. Both Dan and Benny acted in a professional manner and without a doubt, enjoy their jobs. Bottom line, our experience at Steve Lewis Subaru was tops!! Thank you all.

"Great Overall Experience"

The team at Steve Lewis was great. Test drove a WRX with Paul and not long after was in my own! Overall I had a good experience at this dealership and would recommend it to others

"Best Car Buying Experience Ever!"

01-13-2016

I was thrilled to find Steve Lewis Subaru and my super awesome salesperson Whitney Bush. This was the third Subaru dealership that I had visited, not really connecting with the others for the normal reasons. Whitney was a pure joy to work with, really listened to what I wanted (not what she wanted to sell me), respectful of me and my time, and took the time to craft the right package and approach to what I was looking for. And Larry in Finance was also excellent. Thank you!

"Our First Subaru"

Everyone was very helpful. Negotiations were professional and courteous. We purchased the vehicle we wanted at an agreeable price, without the typical sales tactics often used by other dealers. Very positive experience.

"Fantastic Experience"

Very friendly and helpful staff. Tyler was very patient as I drove several different models. He did a great job finding vehicles that I was interested in and never once tried to sell me more than I wanted. He was very knowledgable about Subarus as well. Benny was great at reviewing the car and the specific features. He walked me through how to pair phones and showed me all of the tech features and made sure that I didnt have any questions. I love that this dealership provides a tech review on all cars not just when you buy new. If you are in the market for a car go to Steve Lewis Subaru!

"Exceptional Service"

After I looked at several other cars and spoke to various personnel at other dealerships, I decided to follow the advice of my friends and neighbors and buy my car at Steve Lewis Subaru. I enjoyed working with everyone there. Shayne Sweeney was especially patient and and addressed any of my concerns. I was especially impressed with Dan Marquez and very happy to work with him. He is the most pleasant, courteous, and helpfully informative salesman I have ever met. (And any woman who tried to buy a car will know exactly what helpfully informative means!) Because of this, I will certainly go to Steve Lewis Subaru when Im ready for my next Forester.

"Overjoyed!"

12-22-2015

The first time I became acquainted with Steve Lewis Subaru was on a return from a road trip. My check oil lamp had come on. Their service dept was already closed, but they put a free quart of oil in my car anyway. I was impressed! A few months ago, I stopped by Steve Lewis to see about getting a new Impreza. Larry Flakes took me under his wing and quickly and respectfully made me a super offer. The only reason I did not take it was because I decided to wait for a 2016 model. When the 2016s became available, I returned to Steve Lewis. This time the wonderfully friendly and efficient Tyler Griswold was the one to make me a fabulous offer. I was given an incredible quote without having to haggle and my trade-in offer was right where I was hoping it would be. Jon Kubik took care of the paperwork with much patience for all of my questions. I never felt rushed! And then, when it came time to pick-up my car, sweet Julie Fialho provided an enthusiastic introduction to my car that just enhanced my excitement at getting it. She even cleaned my old mats!!! A nice touch that was much appreciated. Without any hesitation, I urge all readers of my review who are in the market for a new Subaru to check out Steve Lewis Subaru. This was my fourth Impreza and easily the best car buying experience that I have EVER had! It was refreshing to work with a dealership that truly feels like a family. Thanks so much guys!

"Outback Purchase #3"

This is our third Subaru purchase and have dealt with Dave Hanks each time. He has made the sales experience consistently open, easy, informative, and fair. I have appreciated and valued his knowledge about the Subaru auto line, design features, mechanics and options to help us make the choice that best met our needs. Based on his knowledge, skill and expertise, he has been able to make the entire sales process quite valuable for us as loyal customers to this dealership. In addition, this third purchase was further enhanced by the new car orientation provided by Benny Cruz, and the business and administrative process managed by Shane Sweeney. These guys were excellent and provided a great team process that made our experience quite outstanding from the start of the purchase, through the business aspects and new car orientation to drive-away!

"Excellent Dealership"

12-10-2015

My husband and I were dreading the whole process of a new car purchase. What a pleasant surprise it was to work with Whitney Bush. Whitney was so helpful, and her friendly ways helped to put us immediately at ease. We found her to be professional and thorough as she helped us to find our perfect car. She communicated regularly with us while we waited for the car we ordered to “be born” (Whitney’s term), and completed what paperwork she could in advance which made things easier for us. I would highly recommended that anyone interested in a new Subaru talk to Whitney. Julie was a delight as she introduced us to the features of our new car and patiently explained how things worked. We are not the most tech savvy folks, but Julie took the time to be sure we understood everything without ever making us feel technically challenged. Shayne very carefully and thoroughly answered all our questions as he completed our paperwork. Our experience in purchasing a new car from Steve Lewis Subaru was a very positive one, and we will visit them again when we are in the market for another vehicle. We highly recommend this dealership.

"Great Experience!!"

I went in just to look at a few cars to get an idea of prices and such and ended up leaving with a brand new Subaru Impreza hatchback which was exactly what I wanted (except way better!)!! John was so helpful through the entire process and made it possible for me to get into a car that was better than I had originally thought I would get while still staying within my budget! I couldnt be more happy with my experience there and I would, without a doubt, recommend my friends and family to go see him! After the papers were signed, Benny was so helpful going through all of the bells and whistles of my new car and fully explained how everything worked for me. He even helped me set up my Bluetooth before I even left the lot (something I probably couldnt have figured out on my own). I cant thank either of them enough for all their help through what could have been a very stressful process!!

"They Do It Right"

We needed to get our Forester lease updated to a new Impreza. They made it happen with no hassles and no mistakes. This is our third Subaru and we think Steve Lewis does it right.

"Positive Experience"

I am a Visiting Nurse and spend a significant amount of time in my car caring for patients in very rural Franklin County. I need a reliable, comfortable, safe car with enough room to carry a lot of medical supplies. I have driven my much loved Subaru for 13 years but feel the time has come for something newer. Recently my son and I went to several dealerships in Northampton --Steve Lewis was by far the most positive experience. We met Paul--very personable, enthusiastic and knowledgeable without being pushy or imposing. I couldnt decide on a car that day but I will certainly be back.

"Friendly And Efficient"

This was our first experience with Steve Lewis Subaru. From the time of the initial phone contact to the delivery of the car, we dealt with true professionals. We got the vehicle we wanted, at a good price, with a minimum of hassle. Would recommend this dealership in a heartbeat.

"Above & Beyond"

It is easy to give high marks to a dealership when the car is new. The test is when the car needs servicing. Steve Lewis makes it as painless as is possible to deal with a car that needs work. Will Lamb is extraordinary in how he provides customer service. He was relentless in trouble shooting an intermittent problem and never made us feel like we were a bother. When servicing has required a loaner car, he has provided one that meets our special needs without even being asked to do so. Dave, his head mechanic, stayed late on a Saturday to help with a problem so we could drive our car home. We feel confident of the work done. The dealership provides a shuttle for customers who wish to shop while their car is serviced. And the waiting room is clean, comfortable and stocked with delicious snacks. Ive recommended Steve Lewis to friends and wouldnt go anywhere else.

"Buying A New Car At Steve Lewis Subaru"

11-16-2015

Buying a new car is always a daunting experience for me, but the Steve Lewis employees worked very hard to make it a pleasant one. It was a pleasure to work with Whitney Bush. It took me six months to decide between an Outback and a Forester, but Whitney was always patient and helpful throughout this painful process! I really wanted a combination of the two models but finally choose a 2016 Forester and am looking forward to visiting the Subaru team in the future.

"Happy I Went The Distance"

11-11-2015

As in my "Title", my sales associate Paul Figueiredo, went the distance... He not only spent quality time (no pressure, seriously) but also made me feel as if I was the only person that mattered. I have and will continue to verbally advertise Steve Lewis Subaru for those in search of a fantastic vehicle and the man to do the job is Paul Figeiredo! Also a huge thanks to the Steve Lewis Team!