Vendetti Buick GMC in Franklin, MA

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"They Know Their Customer"


User

from Grafton, MA

Recommended? Yes

Purchased? Yes


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This dealership is fantastic. I have been purchasing and servicing cars here for 20+ years and refuse to go anywhere else. They exemplify customer loyalty. In this case I went in for an oil change and drove off with a new car. Needed major repairs on the old car, so decided to inquire about a new one. Because they have built such a great rapport over the years, they know me and what I want. A few questions, a quick test drive, some paperwork, a handshake, and off I went in my new 2017 Lacrosse. I trust this dealership. It continues to be a family run business, which is hard to come by these days. The Vendettis know their vehicles, but more importantly, they know their customer.

"Highly Recommend Vendetti"


User

from Bellingham

Recommended? Yes

Purchased? Yes


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I was in the market for a new GMC for the past month. I had looked at several dealerships around MA. I was very specific with what I wanted. Most of the dealerships couldnt find me what I wanted. Others that could had outrageous prices. Ken at Vendetti found me what I wanted and more for cheaper than everywhere else. He also took the time to go over every single feature of the truck before I left. I will be going back and highly recommend them.

"Buy A Ford"


User

from Franklin

Recommended? No

Purchased? Yes


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Traded my truck in and they never sent the check to credit company after having my existing truck for over 3 weeks. I got a phone call from my existing credit company looking for my payment and said it was late. They are looking to now repo my truck that vendetti has and knock my credit. I should have never got rid of my ford this was the biggest mistake in all of my years of buying a car.

"Great Dealership"


User

from Rhode Island

Recommended? Yes

Purchased? Yes


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My current vehicle is the fourth Ive purchased from Vendetti Motors, so Id say Im a satisfied customer! The staff has always gone out of their way to provide great service, and the owners/management are pleasant and reliable. It seems to be a very trustworthy dealership, and they let their customers know theyre appreciated.

"Best Experience Ever! "


User

from Medfield, ma

Recommended? Yes

Purchased? Yes


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I cant begin to tell you how happy I am. The experience was the best one yet purchasing a car. Everyone at Vendetti has been fantastic!

"Very Pleasant Experience"


User

from Abington, Ma

Recommended? Yes

Purchased? Yes


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Recently purchased a vehicle from Vendetti, and I would recommend them. They were personable, friendly and not pushy. Im very happy with my new to me car Thank you all for making this a pleasant experience!

"Great Service!"


User

from Medway, Ma

Recommended? Yes

Purchased? No


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Very friendly, quick service, helpful, accommodating! Would definitely go back to get all of my vehicles serviced at Vendetti Motors!

"Very Frustrating........"


User

from Holliston, MA

Recommended? Yes

Purchased? Yes


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I dont feel like either issue was resolved. I came in b/c of a check engine light that was on due to a safety bag issue but 15 min after leaving the check engine light came back on which means another trip back to the dealer. I also came in becaue of a horrible reception with my AM radio and all they said was that its pretty normal which puts a very sour taste in my mouth about going with another GMC again as the AM in my wifes Toyota is crystal clear.......

"Wonderful Experience :)"


User

from Franklin, MA

Recommended? Yes

Purchased? Yes


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I enjoyed working with everyone involved in purchasing my new car. They were fast, courteous and very helpful with all of my questions and concerns :)

"Great Service"


User

from Franklin, Ma

Recommended? Yes

Purchased? No


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Service was done quickly and efficiently. I didnt have to wait long. I was very pleased. I will recommend you to others.

"Excellent & Timely Service"


User

from Franklin, MA

Recommended? Yes

Purchased? No


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Excellent service; timely and very thorough. I appreciate the fact that I can work and have my laptop tied in to internet from your facility.

"Personalized Service"


User

from Millis,MA

Recommended? Yes

Purchased? No


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The service at Vendetti is first-class. Your staff is very welcoming and knowledgeable. You can purchase/service your vehicle anywhere, the true standout with Vendetti is the personalized service!

"2nd Purchase"


User

from Holliston

Recommended? Yes

Purchased? Yes


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2nd car I have bought from Vendetti. Very happy with the staff and quality of vehicles. Good follow up from sales staff.

"Great Saleperson Mike Gelinas"


User

from franklin mass

Recommended? Yes

Purchased? Yes


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Great experience mike was very professional and easy to work with. He was not pushy and gave you time without pressure. Would definitely recommend mike to family and friends.

"Prompt And Polite"


User

from Franklin, MA

Recommended? Yes

Purchased? No


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Excellent as usual, what more need be said?? I do not understand why you think it necessary to try to improve Excellent as usual.

"Best Experience Ever! "


User

from Medfield, ma

Recommended? Yes

Purchased? Yes


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I cant begin to tell you how happy I am. The experience was the best one yet purchasing a car. Everyone at Vendetti has been fantastic!

"Professional And Friendly Dealership."


User

from Norfolk, MA

Recommended? Yes

Purchased? Yes


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I have purchased several cars at Vendetti. I felt the price was fair and I love my new car. The dealership has a friendly feel to it - not in the least intimidating.

"Outstanding Service, On Time And Complete."


User

from Franklin, MA

Recommended? Yes

Purchased? No


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Paul Fontaine and the service team and techs did a great job resolving all my service issues in a timely manner.

"Great Service Department"


User

from Franklin, MA

Recommended? Yes

Purchased? No


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Im the original owner of my 99 Denali, and although I did not purchase the truck at Vendettis, they have always treated me like I did. I have all my work done there.

"Good Service"


User

from Franklin, MA

Recommended? Yes

Purchased? No


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Service management is very professional. Waiting area is very nice. Repairs were done timely. I am hopeful that my 4 year old Chevy doesnt require any further repair work.

"Quick Service!"


User

from Franklin, MA

Recommended? Yes

Purchased? No


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I needed brakes done on my husbands car and knew it couldnt be driven another day. Without an appointment we dropped off the car Sunday night and to my surprise you were able to service it on Monday! Very pleased with the quick turnaround.

"Service Repairs"


User

from Framingham Ma

Recommended? Yes

Purchased? No


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Sent car in for service and a couple of minor issues and everything was repaired in timely matter and we were very happy with our service

"Great Service."


User

from Franklin ma.

Recommended? Yes

Purchased? Yes


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Very friendly, willing to help the customer very knowledgeable of their product. Im very happy with vendetti motors. Thank you

"Customer Friendly, Honest Dealership"


User

from Franklin, MA

Recommended? Yes

Purchased? No


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I had an issue with the need to leave my vehicle for a check up and repair of a sensor light and the need to be at work. I did not have a way to get to work. Vendetti provided me with that ride for which I was so grateful for. In addition the Service Manager kept touch with me, providing findings and advising what needed to be done, what the cost would be up front and what I could take care of later and what that timeframe would be. This is an AWESOME dealership who treats us like family.

"Great Guys Great Dealership "


User

from Franklin, Ma

Recommended? Yes

Purchased? No


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You guys are the best! Always looking out for all us customers! Thank you, Thank you, Thank you very very much! Hey Now!

" Service Was Great And On Time"


User

from Mendon,MA

Recommended? Yes

Purchased? No


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You took me on time and were finished when you said you would be. The coffee and healthy snacks were a bonus, what more can be said.

"Great Experience"


User

from Franklin, MA

Recommended? Yes

Purchased? Yes


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Great experience, I walked in looked at a few vehicles and left within 2 hours with a brand new truck.

"Fast And Friendly Service"


User

from Franklin, MA

Recommended? Yes

Purchased? No


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Vendetti Motors in Franklin offers the best fast, friendly service. I wouldnt go anywhere else. Im on my second vehicle with this dealership and appreciate their customer service and honesty. And a nice clean waiting area with the best snacks. :)

"Great Buying Experience"


User

from Franklin, MA

Recommended? Yes

Purchased? Yes


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Dealt with Rich Izzi in comparing the 2016 GMC Acadia and Yukon Denali models. Rich was very professional, explaining the differences. Great buying experience. Look forward to a long term relationship with Vendetti in servicing my Yukon.

"Great Service "


User

from Bellingham MA

Recommended? Yes

Purchased? Yes


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I love working with Vendetti and was extremely happy that Ken (my salesman) was able to match my new car exactly with my old one (except for the Color)!

"Great Service"


User

from MA

Recommended? Yes

Purchased? Yes


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My salesman Mike was great to work with. Not pushy, very informative on the product and helpful. Very atypical of what I consider a car salesman. Spent time to make the sale and I never felt rushed. Business manager was great to work with also. Valued my time and completed the paperwork in a timely manner. They have definitely gained a future customer.

"Great Service"


User

from Franklin mass

Recommended? Yes

Purchased? No


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Excellent customer service!!!! Fixed my truck very quickly!!! Happy customer!!!Very friendly dealership. Found the problem quickly and fixed quickly. Thank You!!!

"Service"


User

from North Attleboro, MA

Recommended? Yes

Purchased? No


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Recently I went in for service. The service was great and the service manager took the time to come out and look at my headlights. They order the parts under warranty and I couldnt be happier. They take the time to make things right.

"Easy Oil Change"


User

from Medway MA

Recommended? Yes

Purchased? No


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We always feel welcome at Vendettis. The waiting area is pleasant, complete with a well-stocked Keurig and big screen TV

"Excellent Service"


User

from Franklin, MA

Recommended? Yes

Purchased? No


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I have always brought my Buick LaCross to Vendetti Motors for maintenance since I bought it there 10 years ago. This time I spoke with Brian Buckley and he explained everything that was done with my car and was very helpful. He also followed up with a phone message asking me if I was satisfied which was appreciated.,I have always brought my Buick LaCross to Vendetti Motors for maintenance since I bought it there 10 years ago. This time I spoke with Brian Buckley and he explained everything that was done with my car and was very helpful. He also followed up with a phone message asking me if I was satisfied which was appreciated.,I have always brought my Buick LaCross to Vendetti Motors for maintenance since I bought it there 10 years ago. This time I spoke with Brian Buckley and he explained everything that was done with my car and was very helpful. He also followed up with a phone message asking me if I was satisfied which was appreciated.,I have always brought my Buick LaCross to Vendetti Motors for maintenance since I bought it there 10 years ago. This time I spoke with Brian Buckley and he explained everything that was done with my car and was very helpful. He also followed up with a phone message asking me if I was satisfied which was appreciated.,I have always brought my Buick LaCross to Vendetti Motors for maintenance since I bought it there 10 years ago. This time I spoke with Brian Buckley and he explained everything that was done with my car and was very helpful. He also followed up with a phone message asking me if I was satisfied which was appreciated.,I have always brought my Buick LaCross to Vendetti Motors for maintenance since I bought it there 10 years ago. This time I spoke with Brian Buckley and he explained everything that was done with my car and was very helpful. He also followed up with a phone message asking me if I was satisfied which was appreciated.,I have always brought my Buick LaCross to Vendetti Motors for maintenance since I bought it there 10 years ago. This time I spoke with Brian Buckley and he explained everything that was done with my car and was very helpful. He also followed up with a phone message asking me if I was satisfied which was appreciated.,I have always brought my Buick LaCross to Vendetti Motors for maintenance since I bought it there 10 years ago. This time I spoke with Brian Buckley and he explained everything that was done with my car and was very helpful. He also followed up with a phone message asking me if I was satisfied which was appreciated.

"Great Service"


User

from Massachusetts

Recommended? Yes

Purchased? No


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have bought multiple vehicles and had them serviced here...Brian in service was great..my vehicle was down and could not be driven...i was up and running within a reasonable amount of time.

"Great Dealership, Fantastic Truck"


User

from Sharon, MA

Recommended? Yes

Purchased? Yes


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A great experience overall. Mike Gelinas was very knowledgeable and easy to deal with. He kept in communication with me during the entire process of buying my new Canyon. Ken Judson and Joe Trocha also helped in the sales process and both helped make the buying process easy. I would definitely recommend Vendetti Motors.

"Scheduled Maintainance "


User

from Franklin mass

Recommended? Yes

Purchased? No


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Clean professional timely comfortable and knowledgeable Have been a loyal Vendetti customer for over 15 years - I travel from nh to purchase my vehicles there

"Purchasing Second Buick Suv"


User

from Medway, MA

Recommended? Yes

Purchased? Yes


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This is the second car we have bought with Daves assistance. He makes the process easy and made us feel comfortable with our decision.

"Pleasant & Fast Service"


User

from Franklin, MA

Recommended? Yes

Purchased? No


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I was very happy with the quick service and the pleasantness of the staff. The facilities were clean, comfortable and quiet while I waited.

"2008 Gmc Service"


User

from Franklin Ma

Recommended? Yes

Purchased? No


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Was pleased with the service and service writer, Brian Buckley. Was surprised at the prices though. Over $50 for an oil and filter?

"Excellent Service"


User

from Franklin, MA

Recommended? Yes

Purchased? No


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Brian the Service Rep - was very friendly, informative, helpful and a good representative of Vendetti Motors. Service was performed on a timely basis.

"Great Service. Clean And Pleasant Facilities"


User

from Milford. Ma

Recommended? Yes

Purchased? No


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The service was great and on time. The waiting area is excellent and very pleasant that you dont mind waiting. I booked my appt on line and I cant believe how easy it was Picked the time it was convenient for me and it worked out just as I had expected. I am looking forward to my next visit

"Friendly And Professional Staff"


User

from Berkley, MA

Recommended? Yes

Purchased? Yes


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The staff was very friendly and professional. I spent a couple days going to various dealers searching for the right vehicle. I wish I had gone to Vendetti first! It was the easiest vehicle shopping I ever experienced.

"After Being Able To Get An Appt- Service Was Great"


User

from franklin, ma

Recommended? Yes

Purchased? No


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The only negative aspect I can think of is the difficulty getting through to the service department (via telephone), and also the lack of available appointments (within a day or two).

"Friendly And Helpful"


User

from Walpole, Ma.

Recommended? Yes

Purchased? Yes


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Pleasant with no pressure, and very helpful answering my questions. Also had an upgrade done in service and was treated very well. Highly recommend Vendetti Motors.

"Great Service"


User

from Medfield Ma

Recommended? Yes

Purchased? No


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Drove in and was promptly taken in for service. I was told an hours time and the service would be complete. And on time it was...Thank you Vendetti.

"Great Service"


User

from Medfield Ma

Recommended? Yes

Purchased? No


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Drove in and was promptly taken in for service. I was told an hours time and the service would be complete. And on time it was...Thank you Vendetti.

"Vendetti Motors Is The Best"


User

from Franklin, MA

Recommended? Yes

Purchased? Yes


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Fast, friendly, great service - Ken and Sean are a fantastic team and I bought my new (upgraded) Buick Enclave in less than two hours, start to finish... they even stayed after hours to finish the job, and were 100% focused on making the customer (me) happy instead of "upselling". I appreciate that! Would recommend without hesitation.

"Fantastic Dealership"


User

from Franklin, MA

Recommended? Yes

Purchased? Yes


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I have been doing business with Vendetti Motors for well over 30 years and have always had a fantastic experience. Joe Vendetti and his entire staff have always gone the extra mile to make sure that I was always completely satisfied. Vendetti Motors provides its customers with the ultimate car buying experience!! I highly recommend Joe Vendettis dealership for your next automobile lease or purchase.

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