"Overall, A Positive Impression"
I called for an appt. on a Sunday afternoon on my way back to the Cape. My initial sales contact was not working on Sunday, but another sales representative stepped in to assist me. He was not pushy, understood the products and if there was a particular question which he could not answer, he first took the time to look it up so he could answer me correctly instead of just throwing out an answer. One example would be on the possible rebates and other discounts available on the Sierra SLT when compared to the Sierra SLE. There was a sizable difference, plus, he printed out bills of sale for each model and included payment options as well. Overall, a very nice sales job, courteous and professional - what one would hope for, but rarely sees. I could tell, he liked his job. As for my overall "star ratings", I am a hard marker so dont be offended.
"Great Service."
Nice people who good out of their way to assure your service experience was great. Any request is always taken care of.
"Reliable, Great Service"
I was able to drop off my car before my scheduled appointment for routine service and leave it there without worrying. The service department called me on my mobile when everything was finished, and the car came back in great condition. Theyve been caring for my car since I bought it used, and Ive never had a thing wrong with it after service (unlike some other shops!). Friendly and professional employees.
"Best Service "
People at the service desk. They are accomadating. They explain what repairs are made. They are nice and friendly. They will look up your information and suggest what needs to be done next
"Super Service"
Friendly and efficient service. I was in a fix with a flat late in the afternoon. Battles in Falmouth took good care of me.
"Oil Change"
Friendly staff, quick service. Comfortable waiting area. Making appointment was very easy. The dealership is close to my home. The billing process was very easy.
"Battles Does It Again!!"
This was my second vehicle purchase at Battles GMC and I was not disappointed! Jeff Battles is a wonderful salesman and always puts the customer needs first and never pushes for the customer to purchase a vehicle beyond their means. Once Jeff knew and understood what we were looking for, he passed us on to his most knowledgeable and personable sales team. Janet was so good at assisting us with our financing and Audi showed us and made sure we understood all the components of our new vehicle. Even though this dealership is one and a half hours away from where we live, the drive is well worth how we are treated and that is just like family. I even drive the distance for the service on my car! I will continue giving all my automobile business to Battles GMC.
"Yukon Denali"
Stopped in to get an inspection on our Nissan Rouge (for the second time) as the Nissan dealership next door does not do inspections. We were thinking about replacing my wifes 2008 Yukon Denali so we looked around and were approached by Audie in the lot. He was very accommodating and showed us several vehicles and set us up to drive several. It was time well spent. We love our replacement Yukon Denali!
"Battles Buick"
They treated me wonderfully and took care of all the details. They made it very easy to get my new Buick Encore!
"My Visit To Battles Buick Gmc"
The staff was professional and pleasent. The Receptionist greeted me by name since I had a 3pm appointment and (Christie) promptly directed me to the sales person (Mike LaVoie). The vehicle I planned to test drive was all ready out front ready for me to jump in with the air conditioner on full blast since it was a hot, humid Cape Cod day. It was easy talking with Mike and there was no pressure sales; just a positive experience. Ive bought all my vehicles from Battles and will continue to.
"Service"
Everything was great. My husbands truck is perfect and Janet made everything so easy! Thank you to Battles and all the sales and service people
"Nice People"
Everyone is very nice when i to go there. Excellant service.
"Great Service"
Great service and great people. Very clean dealership.
"Great Experince"
I liked the fact the dealership has Sunday hours and the no pressure sales. The vehicle was ready for pick-up at the time set up by salesman Mark. Mark was very friendly, pointed out the different options on the truck I chose to purchace and how easily they were to set up.
"Fast Service"
I Brought the truck in for its state inspection. In and out quick without an appointment.
"Unbelievable Sales Experience"
I showed up and met Bobby Holmes by appointment to look at some cars and I was in and out with my new car purchased and my old one traded in in about an hour and a half and that included a 30 minute test drive. He treated me professionally, fairly and didnt use any of the common dealer tactics of high pressure sales and dragged out negotiations. He answered all of my questions about the vehicle. It was the best experience I have had with an auto dealer by far.
"Great Service"
I recently bought my 2nd truck at Battles a dependable sierra like the dealer . The whole buying process was a breeze no pressure just honest talk . Heather was wonderful to work with.
"Friendly"
A very friendly team. Always very professional we always buy our vehicles and there and have our faily going there as well
"Convenient"
In and out quick on a Saturday morning. Excellent staff.
"1st Service"
Service is quick & easy. People are great Facility is CLEAN.
"Great Buying Experience! Service Dept. Is Great!"
Staff was very pleasant and very efficient. Cant say enough with our buying experience! Mark our salesman was awesome! No pressure, made buying a breeze!
"Beautiful Building, Comfortable Wait Area"
The staff at Battles is always friend kind and informed. You can definitely tell it is a family run company.
"Great Service As The Vehicleneeded Minor Repairs"
Heather was most cooperative in resolving our needs. From selecting the type of vehicle we were interested, to test driving it, and through the final negotiations, she was most helpful and honest
"Well-run-store"
Always clean, employees always pleasant and eager to help, prestigious design, a very welcoming place to visit.. both in sales and service. THANK YOU!! I enjoy browsing their ample selection of new and used cars. Theirs is a very convenient location for doing business on Cape Cod.
"Great Overall Experience"
This is one of the best dealership experiences I have ever had. Our salesman, Mark, did an outstanding job working with us on the purchase.
"Relaxed Atmosphere, No Pressure"
This was the fastest, easiest car find I have experienced! Would highly recommend Battles for any type of purchase, Thank You!
"Hands Down The Best Dealership On Cape Cod"
Everyone from the owner down to every staff member treats me like I am their family. I have bought many vehicles from them and always send people there to purchase a new vehicle
"Expert Sales And Service At Battles Gmc"
Very friendly and helpful sales and service team at Battles GMC. Its never a hassle to go there for any of my service needs.
"Great Car Buying Experience"
Both Heather, my sales person, and Janet, the business manager, made the whole experience of buying a car almost stress free! I have already recommended Battles and Heather to my friends!
"Great Experience "
My sales rep Mark Dennen went above and beyond the call of duty. It was a very relaxed process, no pressure . After the sale he spent about one hour helping me with the electronics ,that is a is an area I struggle with.my wife may be in the market for a new vehicle soon and the fist place we will go is Battles and see Mark. Thankyou for pleasant buying experience
"Friendly And Helpful "
Its a good feeling when you know they are going to help you in anyway they can friendly people and that is hard to find sometimes in New England. Im from South Texas and Im glad I bought my new truck from Battles. Thank you
"Great Experience At Battles"
I worked with Mark Dannen on purchasing my new Denali pickup truck. I had been shopping around for a little while. Mark worked with me on getting just the price I wanted to pay. He went above and beyond on trying to make this deal happen. When it came to delivering the truck he worked very hard to get it to me in a couple of days with all the extras I requested added on to it. He was always very professional and pleasant. I would definitely recommend this dealership and would return to purchase another one here. This is not a local dealer for me. It is an hour drive from my area but I would definitely return. Thanks so much for a great experience!!! Well done MARK and BATTLES!!!
"Great Sales Team And Great Service"
From the time I bought my truck I have been treated great by all the members of Battles. Ed Raspa the sales rep was great and the service dept people have been great.
"Excellent Service"
This dealership fits our needs, Everyone is very accomodaying For this reason, we have purchased about eight vehicles from Battles in last 15 years
"Good Dealership, Great Salesman."
Mark Dennen was just a great help. New car buying is a new experience for me. Mark knew the product, showed me exactly what I said I was looking for and gave me a great deal. I was lucky to have such a good salesman. He made it a very comfortable experience. He also spent a lot of time explaining and demonstrating the features of the Verano. It was such a big help. Thank you Mark
"Wonderful Dealing With Battles Buick Gmc"
Wonderful experience while acquiring my new GMC Sierra! My salesman, Tim, was very knowledgeable of the product and very courteous during my visit. Between Tim and Janet, they both made sure everything was in order during the process and before I picked up my truck. Janet was EXTREMELY knowledgeable helpful with my decision to buy or lease. She ran multiple scenarios for me so I could arrive at a informed decision. It was greatly appreciated that the owner, Jeff, gave me a walk through of his facility. The hand shake at the end of my experience was impressive! I would definitely return and recommend Battles!
"Prompt And Courteous Service"
Had a problem, called in, they ordered and got the part the next day, kept in touch by phone to arrange the soonest time to do the repair, and was in and out in less than an hour. Great service.
"Great Experience, Customer Focused"
purchasing my vehicle from Battles was a great experience the whole process was low pressure and customer driven. I have made a lot of car purchases threw out the years and this has been my best experience thus far Great Team.
"New Truck"
Let me start by saying if you want hassle free service, stop here..I used cars.com and was contacted within a short time..The salesman Bobby Holmes was great, not pushy and worked real hard to get me into the truck I wanted, Janet was also a big part and the reason I was able to get it.. I will always refer anyone to try Battles, the experience has put great faith back in car dealerships…Thank You Battles and the staff.
"Great"
very nice, did not take long to change oil and best of all it was free.I purchased my truck at battles and I am very happy I did.
"Great Service! "
We had an accident and needed to replace our GMC SUV. We were able with the help of the sales department to locate a new GMC SUV, the model we requested, within less than two weeks!
"Trustworthy Service"
Thank you so much for recommending a less expensive option for the repair of my exhaust. Love that I can trust you! Always so friendly and helpful.
"Oil Change"
Able to get my apptment promptly as I was tied up for time over the next month or so. Plus Battles does an oil change far cheaper then the shops near me.
"Battles Gmc"
great place to go!!!! will go back when I need another truck. will spread the word they are great to deal with.
"Great Service, Professional And Friendly"
I return to the Battles Dealership time after time because I have always been treated fairly by people that I believe care about their customers. They know me and I know them by name. I could easily go to other dealerships closer to my home but this is the dealership that I trust and want to deal with. I rate them as easily the best.
"Good Service Quickly Done."
I needed a check on tire air pressure as the indicator kept reporting that one tire was consistently lower than the others. Turns out I had a nail in the tire which was able to be patched.
"Clean Dealership And Courteous Personnel."
I received wonderful service. The service department people were courteous and helpful. I would highly recommend this dealership to other people.
"Battles Gmc I Will Refer Them To Any One"
iv always have good experience with battles gmc they do a good job with repairs explain to you what they did the dealership is very clean and all the people that wort there are just great
"Hitch Put Onto 2015 Terrain"
Friendly and professional at all times. I had a hitch put onto my new 2015 Terrain. Work done in a timely manner.
"Great Service Quality Repairs"
I dont plan on ever going any where else I like the way I am treated and the quality of service that is given to my vehicle very professional and appreciative of my business
