"New Car"
We have always leased or purchased our cars from Park Ford for as long as I can remember. Our salesman, Bob DAndrea has always been helpful and knowledgeable. He always explains everything we need to know about the new car. Always an excellent experience!!
"Park Ford"
I emailed a inquiry to the dealer and received a immediate response. Setup up a test drive for a few hour later and purchased the truck the next day.
"Excellent Service"
everyone very kind and accommodating in every aspect . always a placer to to service my car .
"Excellent Service"
Brought my Edge in for axle replacement. I worked with Chris. He made sure they had the parts, gave me an estimate, and then made sure it was ready when promised. He also offered me a ride home while it was being worked on. All in all a nice experience. No complaints about any car Ive had serviced here.
"Outstanding "
12-10-2016
Great dealership, outstanding service. The buying process was easy and the staff is great. Ask for Nick.
"What Is Happening?"
Calling for service appointments use to be so much more friendly. When I use to call for service appointments and Rob would answer it was always friendly and accommodating. Now I rarely get Rob, instead I get Chris, needless to say Im not very happy. Chris makes me feel as though hes bothered by the call and as though hes doing may a favor as opposed to me paying for a service. Bring Rob back. Or retrain Chris.
"Excellent Service Dept"
I have a 2008 Edge with almost 200,000 miles on it. I never had a major issue with it and all of the major components (like transmission) are original. These guys are fair, reasonable, and dont try to sell you service you dont need. Rob and Chris certainly know their customers but kudos to the guys in the back working on these cars. They deserve a lot of the credit also. The few times I was able to catch up with whichever tech was working on my car, I found them just as customer focused as the guys in the front. Its a nicely run place.
"Great Dealer"
I just bought a 2011 ford Escape Cert. used. The best experience I have ever had by a dealer and I have bought many cars. I knew from the time I meet our sales consultant Lori Arico we where in the right place. She is A total professional. Answering all of our questions ( even the stupid ones ) Delivery was a great experience. Lori spend plenty of time with my wife making here comfortable with our new car.I need to mention Colleen Marbach the business manger. Who made the paper work a snap. Explaining everything down to the last detail. Made the pain of spending ok. Now hats off to the service dept. ( Chis and his crew )The car was detailed to 10s.wonderful job by all. If you are looking to buy a Ford look no farther this is by far a # one Ford dealer. Peter Ripperger
"Review"
As always excellent service and the managers are very attentive to the customers.
"Service"
Id been ill and had not driven in several months. My car needed several services. I brought it in and the service people did the necessary work and had me back on the road by the end of morning.
"Above And Beyond"
Ford Van - had cooling system flushed - tires rotated - oil changed which took about 2 hours - since we come from Ridgefield we were going to wait We got there around lunch time - wanted to go for lunch at the dinner - we were going to walk but it was raining so hard - one of the service men drove us there and pick us up when we were done. that is what I called above and beyond good service - the staff is excellent thank you
"Park Ford Service "
This was the first service for my new Escape. Besides being a "free" service (very nice!), Rob was his usual super accommodating, informative, and knowledgeable self which I have appreciated for years!!
"Great Service, Helpful Sales Team."
05-10-2016
I recently purchased a F150 from park Ford and I am beyond happy with not only the truck but the service as well. The sales man Nick D was helpful and knowledgeable, and helped me find the right truck for my budget without sacrificing quality. I would highly recommend the dealership to anyone who is looking for a vehicle and doesnt want the pressure of the typical car salesman.
"Great Service And Excellent Sales Department "
After my mechanic closing up shop in my town and living too far from my original mechanic, I was referred by a friend to see Robert about setting up service for my two cars. Each time I brought them in, they were honest, gave me advice and took care of my cars. As a female, I felt at ease taking my vehicles there and not feeling like I was getting taken advantage as I had at other dealerships. When it was time to look for a new car, I met Lori Arico. Lori was extremely helpful and never pressured me into buying a car. Over the month, I visited the showroom and test drove the Escape numerous times. Again, never did I feel pressured to buy the car. She worked with me diligently until I was able to make a decision. I finally, picked up my car almost a week ago and absolutely love it. One of the reasons, that I wanted to stay with Park Ford was for their service department and the experience I had with them and their staff. I would highly reccommend Lori as well as this dealership when purchasing a car. Thank you Park Ford.
"Great Service "
Excellent Service .Service was done quickly and efficiently
"Excellent Service"
Great service and attention to my needs, as always
"Great Service"
I always bring my vehicles to park ford service department. The guys at the service desk never let me down. Very helpful and reliable.
"Park Ford"
Great service! Friendly, quick and easy to deal with.
"Service Appointment "
2015 fusion in for a oil change. The service person was courtesy and helpful.
"Great Experience With Park Ford"
Just leased my third car from Park Ford, a 2016 Fusion. Vincent Capone has been my sales rep. for the 3 leases. Vincent is the first reason I keep returning to Park Ford. Nicest person to deal with, knowable about the car and entire process. Always returns my call promptly and answers all me questions and concerns promptly. Makes the buying experience a pleasure. The other reasons is the service staff, always on top of my service needs and a pleasure to deal with.
"Purchase Of New Car"
I and my have enjoyed dealing with Park Ford and our their sales representatives, Bob and Colleen. My family are repeat customers of Park Ford. The dealership personnel, including the service department have always been honest and helpful.
"Park Ford Review"
The staff was very nice and helpful, as they always are. The work performed on my recall was outstanding. The ongoing shifting problems with the transmission skipping were still not diagnosed, which is my only disappointment. I have been complaining about the transmission since I bought the car, and if they really cant find anything wrong then this is the worst transmission Ive ever had. Otherwise I love the car and the service.
"Wonderful Service Experience! "
My 2007 Mustang Pony addition had a recall. While in the shop it was thoroughly inspected, I received a very detailed report and was delighted it receiving a clean bill of health.
"Postive Experience"
Always have a positive experience at Park, when dealing with the sales force or the service department.
"Park Ford !! The Place To Shop For Auto Needs"
I am always satisfied with the service at Park, but i will be calling back because it seems there is still a problem to be handled.
"Great Service!"
The employees are Park Ford are always extremely patient, knowledgeable, courteous and professional, which is why I have now leased my second Ford Escape from them.
"Great Service."
Work was performed in a speedy fashion and the staff most pleasant.
"Comfortable"
Very comfortable. They work to get things done. Very pleased.
" Fine And Competent Services, Fine Facilities."
After going thru an exceptional buying experience few months ago when I purchased my Ford Escape, my recent visit to Park Ford for my first service validated my continuing faith and trust in the FORD tradition of fine cars and family
"Great Products, Pricing And Service!"
Im very comfortable with the dealership, its offerings and staff.
"Excellent Service Team"
I drive a 2011 escape and brought it in for the works and inspection. While there it was suggested that I have a tune up as I am at 105k miles. I had it done and the car drives great! I am very happy with this service team. I use to go to another dealer closer to me and was not as happy. Definitely worth the trip!
"Excellent And Friendly Caring Service"
We purchased a 2011 Ford Escape in June. We experienced excellent and friendly service throughout the purchase process and the two following service appointments. We also purchased a 1998 Ford Windstar in 2000. We have always had excellent service during the last 15 years. This is why we bought our Escape there. We highly recommend Park Ford to everyone. You will not be disappointed.
"No Title"
your Mechanic Tom wilson is wonderful and very nice to deal with
"Great Patience & Great Service !"
01-21-2016
I have being with Park Ford for many years (more then 10 cars leased or bought in my like under the Ford umbrella) : need to say more ?
"Park Ford Service Dept."
Service rep - Rob - is very professional. I would recommend Park Ford to friends and family.
"Michele"
01-15-2016
Love Park Ford! We buy all our cars there and the service is wonderful.
"Great Overall Experience!!"
Rob and the service team did a great job recommend them to anybody.... they make the sale possible with their excellent reputation for service.
"Great Job"
Park Fords staff always perform in a professional manner. Job is done correctly the first time.
"U S Postal Letter Carrier"
i spoke to the owner of park ford and told him he runs an excellant dealership they still treat you like family even after youve purchased the vehicle. the service dept is very good. most other dealerships don t care about you once youve purchased the vehicle all they care about is the sale. park ford even took a vehicle that i did not purchase from them still gave me very good servce
"Excellent"
Outstanding!! Like all of the other experiences I have had at Mahopac ford!!!
"Poor Scheduling"
I feel the service was just very good. I was not happy when I got to my appointment at 12n and was waiting for the car and was told the guys are at lunch now. That is rather a stupid practice to schedule appointment time at 12 when staff is at lunch. I am a nurse and you definately would not want me to say I could not see you for your appointment cause all the nurses are at lunch. Stupid practice..
"Great Service"
Awesome customer service.Robbie was courteous and very professional
"Great Staff, Excellent Service!"
The sales and service staff are excellent! We have purchased several cars and we keep coming back for their excellent and competitively priced service center!
" 5 Star Service & Staff *****"
As Ive said in the past, your service is excellent and your staff ROCKS. Merry Christmas and Happy Holidays to all! Geri~
"My First Maintenance"
It was first maintenance appt, a little early as we are taking a trip in our new Ford Escape. They got us in with no hassle and the car was ready when promised. Friendly people on phone and in the service department.
"Well Done!"
Staff helpful and efficient! Work performed as promised and on time.
"Friendly Environment By All Staff I Encountered"
The service manager Rob was terrific. His Customer Service skills were outstanding not just with me but what I observed with other customers. The dealership is clean and welcoming.
"Great Staff"
The staff is attentive, helpful and courteous Always ready to assist and provide options and explanations
"Car Maintenance/service"
Always very courteous and helpful. We have been servicing our Ford 500 at Park Ford since we purchased it there 10 years ago. No complaints!
"Great Service"
Starting with Lenny and right down to the service guys everyone was great!
