"Amazing Dealer"
Ford of Branford had what I wanted at an amazing price. Seriously, 3-6 grand cheaper than the other dealers in the area. Chris Lonergan was a stellar sales guy, friendly, knowledgeable and without any of the car salesman stereotype we all know. Even though I had to buy (my old truck died as I pulled into the dealership) I never felt pressured to commit to buying anything, and all the options were laid out clearly. When it came time to work out financing Chris Prevosk did an excellent job finding a good deal for me, and explaining all the options. There was no pressure for any of the usual upsells, and he got me out quickly and efficiently. That said, even though he worked quickly, I never felt rushed. In about a year, when it comes time for my 10k mile service, I plan on making the drive to Branford, even though there are several dealers closer to where I live.
"Smooth Transaction. Rob Willard Was Very Helpful."
Smooth transaction. Rob Willard was very helpful. Would purchase there again.
"Fusion"
10-04-2016
I always get great service from really nice people.
"Low Tire And Oil Change"
09-20-2016
I was very disappointed. Just had to get air in the tire and figured as long as I was there would get an oil change. Didnt charge me as that was my first experience with their repair service. I had just got out of dialysis was there about 10:45 am. Got done about 2:00 pm. Going back to where I get my car serviced they give me a ride home and call when my car is done! They come and pick me up! I would however buy another car there but not for repair!
"Good Repair Job."
08-21-2016
They did a good job and it was done in a timely fashion. Every one was friendly and happy.
"Now I Feel Good About Owning A Ford"
08-08-2016
I love this place!! They were very thorough with my newly purchased used car. I had a bunch of questions and they had all the answers!!
"Ford Of Brandford Purchase Experience"
07-30-2016
From the second we arrived to look at some of the trucks that thedealership had, we were given nothing short of the best service that could have been provided. All who took part in our sale was knowladgable about what their topic, as well as did whatever they coukd to answer any questions or fix any issues that may have happened.
"Branford Ford"
I gave it all 5 stars, but my service call was just my first 3,000 mile checkup, so I dont have anything special to comment on. However, they were very accommodating and did the job within a time frame good for me. I cant say enough about Tanner Litowski, the salesman we dealt with when I bought the car. He was very helpful and totally NOT PUSHY about anything, which made dealing with him comfortable and we were able to ask questions and get good answers. He researched and eventually found the car Im happy with. Thanks.
"Right Truck,right Place"
06-22-2016
I purchased a 2016 f-150. The sales person helped me find the right truck for my needs and price.the rest of the staff made the process fast and easy they also explained everything during the pick up of the truck.the salesperson also showed me the new features in the truck and synced my phone to the truck for easy use.
"2013 F-150"
06-13-2016
Extremely helpful and friendly staff. Like the way everyone worked as a team. Didnt feel like I was taken advantage of - fair price of vehicle and trade. Addressed all concerns and issues.
"Awesome Experience!"
06-08-2016
The sales staff met me at the door when I arrived. They were very helpful with any questions I had and we were able to come to an agreement on a new F-250 pick up truck. The finance department took care of all the paperwork quickly and explained everything to me so could understand it. Just an overall great experience. I would recommend this dealership to anyone. Great job guys!
"Like The Car"
2013 Ford Fusion Titanium AWD -certified pre-owned. Delivery ok; second key delivered following week; not activated due to Ford online system being down. Car appears to need a wheel alignment; not totally sure if the certified inspection was fully done. Steering pull to right is obvious. Will address this with service when getting the key activated
"Experience"
06-08-2016
Everyone was very nice and helpful. Love my ford.!!
"Quality Service"
your parts and service managers were great and fixed the issue. would highly recommend
"Great Experience"
05-31-2016
Great Experience. I scheduled a test drive on a new Mustang GT. My salesperson, Meghan, met me at the front door, Josh, (GM) welcomed me, and the car was ready to drive in just a few minutes time. Meghan took me for a nice long ride, including highway, so I could get the feel of the car. Their pricing was fair, as was their offer for my trade-in. I bought the car that day and picked it up on Tuesday. I would highly recommend Ford of Branford.
"Ford Of Branford Review"
05-31-2016
Spent time with the service writers, talking about cars and people.....made the time pass...
"Service Appointment For Oil Change"
Excellent service reps and work. very satisfied. Appointments are timely
"Helpful Staff"
Staff very helpful. They did forget to reset a sensor when oil was changed, but when I called they told me how to fix the issue- every thing was resolved. I always find the staff extremly attentive to me, and to the work they do.
"Engine Light On"
05-20-2016
My engine light was on and I brought it in it was scanned there were evap codes. I had to bring it back for repair. I was driven to work and by your place and was brought back by someone else , a friend. I now have engine back on, Robin had it scanned on Saturday and it was evap codes again , so today she kept it and was able to get me a car, because I travel to different court houses for my boss and need transportation, and I take care of an elderly grandfather after work. SO the service and place did great frustrated with car and the codes.
"Wait Time To Long!!"
Waited over 3 1/2 hours for an oil change and a battery ... Waiting time much to long!! :/
"Ford Escape Service"
05-16-2016
No purchase made, in for maintenance. Staff very helpful and courteous. Got my car right in with no fuss and fixed it quickly. Very happy.
"Ford Owner"
05-10-2016
Service department staff is Always friendly, helpful, and pleasant.
"Car Owner"
I had an appointment for oil change. I was taken in as soon as I arrived. The waiting area is nice and clean. Coffee and Donuts available while you wait. My tires were rotated and car washed. Every one I have talked to from purchase date have been very friendly and helpful.
"My Recent 27000 Mile Checkup"
05-10-2016
I keep coming back because I can depend on the service I receive. Everyone is friendly and helpful.
"Fast Service With No Appointment"
05-09-2016
I had an emergency with my vehicle and stopped in to have it checked out. Sal Casa welcomed me and got me in for service right away. My vehicle was ready the same day even though my vehicle needed parts and was a spur of the moment appointment. George Smith and John Calzone were also very helpful during my visit.
"Excellent Service"
05-05-2016
Everything went very smoothly with both the warranty job (replacing a sensor) and the regular service. The fact that the car was also washed was an unexpected bonus.
"Extremely Friendly Employees"
05-03-2016
Service care was extremely friendly,efficient and helpful. I was truly impressed with the overall experience.
"Best New Car Experience Ive Ever Had!"
05-03-2016
I recently purchased a new 2016 Ford Taurus. I had done some research online and even requested more information on the vehicle I later purchased. Andrea DeDominicis contacted me almost immediately at 11:00 PM. She set me up with A VIP appointment to see the vehicle and meet the staff. I was greeted as I walked through the door and directed to Sales Manager Josh Kestenbaum. He shook hands and greeted me warmly. I was directed to Product specialist Tanner Litowski. Tanner truly was a product specialist as he demonstrated his knowledge of the vehicle during the test drive. The sale was completed professionally as the car was detailed, registered and delivered within 2 hours. I walked in at 1:00 PM and left at 5:00 PM with a new vehicle. My thanks to the entire staff for an outstanding experience. P.S. Tanner called a few days later to see if I was happy with my new car. Good Job!
"Tires"
05-03-2016
I had called regarding my spare tire and they fit me in asap to make sure it was adequate until my tire comes in. In and Out thats the way I like it. Thanks Sal!!!!!
"Very Happy With Everything."
I was very pleased with service, I brought my 2011 fusion in for 2 recalls. The staff was very helpful and friendly and my car is running perfectly.
"Great Fast Service"
04-28-2016
Very professional and courtious. Fast service honest reliable and I will definitely bring my vehicles back to this dealership
"Great Service "
Customer service was awesome. It was also great value for the money.
"Great Service!!"
04-28-2016
very friendly, helpful employees. helpful in explaining what was needed to be fixed. also, very clean environment. i would not hesitate to go back.
"Great Service"
04-19-2016
Paul Reiss A very High Quality Mechanic. Top Knotch. He will be my pick for service on my Van as long as I have it.
"Great Service"
04-15-2016
It was great. Best experience I have had with service to date.
"Very Competent And Caring"
04-11-2016
Very professional staff at Ford of Branford! They know their jobs, and stay on top of things. Thank you!
"Service Department "
I came in for the first service in my F150. Service was quick and efficient and everyone was friendly
"Awesome Service"
03-24-2016
Sal , George and staff were awesome as usual. they were right there to make my service quick and answered all my questions and concerns.
"Great Service And Tentative Salesman!"
03-21-2016
The service was excellent and tentative to my needs. I leased a Ford Edge and love it!
"Great First Service "
03-21-2016
Good in and out - Facility was nice and staff was courteous and attentive
"Great Dealership & Service Dept"
03-21-2016
Love the service department , always friendly, helpful and accommodating
"Run, Dont Walk To Ford Of Branford ! "
02-22-2016
I bought my Ford Fusion here and have never brought it anywhere else for even routine oil changes. I love this staff, the service, even the receptionist Jillian is very warm and inviting!! Tony, Sal and George are all great in the Service Check in Area and I highly recommend the entire dealership!
"Review"
I have a 2014 Ford Focus which is 11 months old. I brought my car in because the light of low pressure tires came on, the service person was named Tony, he was very helpful and nice, I had explained to him that I had just gone grocery shopping and I needed this to be taken care of asap, he did just that, only one hour later I drove out as a happy customer. I understand my vehicle is new so I shouldnt have any issues but little ones as this Im very pleased to have handled this with my Ford dealership. Also I like comment on the receptionist, her name was Jillian, she was very kind and personable and that made me feel comfortable being there.
"Gregory Oconnor"
02-18-2016
Felt like a second family ... great experience...I will only car shop at FORD Branford and I have already told others about the good experience.... Sal and the entire service crew are awesome..
"Great Service"
Came in for first oil change on my new Escape. Very friendly staff, did not have to wait long, waiting room very comfortable and clean. Very pleasant experience.
"Friendly Staff"
I leased a Ford Fusion, Everyone I dealt with that day was courteous, and very helpful!
"Great Service!! Awesome Customer Service!"
1st time for service since buying the new car. Everything was fast and easy. Tanner, my salesman, was great checking in on how I was liking the transit. Thanks!!
"Review"
Very Friendly, courteous and respectful. I went for a oil change tire rotation and was greeted by Sal and was also told my brake fluid needed service and they were able to handle all this in a matter of less than 2 hours and I was able to get back to what I needed to do in time.
"Owner "
01-27-2016
Young sales man, seemed like he was a little lost at times, but very pleasant. He told me I would have a loaner car for services. Well I have a couple marks in the paint. He said he would set up for me but there were no loaners available for about 3 weeks. I waited then called to find out he was no longer with the company. No problem so I talked to service dept. She explained more important problems were handled on a first come first serve. I told her I understood, but it is 2 months and I havent received a call. I am leaving for Florida I hope when I get home we can resolve this problem. It doesnt effect the car, but I know the problem is there and it doesnt make me happy. I tried to be patient, and understanding but that approach isnt getting my car taken care of. PS the other salesman was very nice and reassured me that I was making a good choice. The financial clerk was also very informative. I am going this week for my first check up. I never got any paperwork regarding my oil change agreement. I will try to square that away this week. I also only got one key for glove box?? I will check that out too.
"Great Service!!!"
Fantastic place to get your car serviced! A dealership you can trust! John Calzone youre the best!
