"Paul Miller Range Rover Sevice"
Great service department, very punctual and professional
"Rrs From Land Rover. Tj Is The Best!!"
10-12-2017
I had an all around super experience with TJ and the team and Paul Miller. Absolutely loving my new car.
"Paul Miller Land Rover"
Knowledgeable sales people. Easy to work with and provide fair pricing,
"Good Times"
Good times.... long process but good times.... could have food available....
"In Love"
I lob the place. Everybody is very helpful. I will highly recommended to family and friends
"Absolutely Awful"
This place is terrible. Their customer service is severely lacking along with their competence in auto repair. I brought my brand new Range Rover, which was purchased through them only months ago, in to have the trunk repaired 3 times now. They insist its fixed and yet when performing a simple check in the parking lot it still does not work. The problem still is not resolved and they have no solution. Wouldnt recommend this dealership to my worst enemy.
"Unhappy Customer"
The customer service was horrible - they are absolutely rude to their customers. I called them to address an issue - they screamed st me and hung up
"Amazing!"
Nicholas was my Sales representative and he was excellent. Would highly recommend to others.
"Great Experience!"
Had a wonderful experience with TJ at Parsippany Paul Miller Land Rover. TJ was super informative and was excellent to work with. He took the time to review all the features of the vehicle and even set up the infotainment for me. I will return here, as well as refer my family and friends! Thank you TJ!
"Mr Daniel Demeo"
Got windshield replaced and Bob at service was excellent to deal with in repair process
"Experience Leasing An Range Rover At Paul Miller"
We were looking to lease an Evoque. Everyone was very helpful explaining the process. Craig Stanzione was particularly helpful. He was thorough and answered all our questions with patience and good humor. I would definitely recommend him to to our family, friends and my co-workers interested in purchasing or leasing a Land Rover or Jaguar. Sincerely, Ed and Barbara Grace
"Five Stars ***** To Land Rover Parsippany!!!"
It all started with a simple online inquiry. I was in the market for a new luxury brand and Land Rover was in my list too. Coming from Lexus - one of the best in customer service and after sales - my expectations were high. Entire crew at Land Rover Parsippany, especially Craig Stanzione and Greg Fioretti (the GM of the dealer ship) left no stone un-turned to make my car buying experience seamless and nothing short of 100% satisfaction. Following are some key qualities of the Land Rover Parsippany dealership: - Very competitive in pricing - if you think you got the best deal from some other dealership, just check once with Land Rover Parsippany and I bet you will get a much much better deal with them. Thats is exactly what happened with me!!! - Extremely ethical - no monkey business. What they say is what you get. - Consistent - they will not throw just any number to get your foot in the door - like most people do in the business do. Whether you talk to them on phone or email, whatever numbers they tell you, they will honor them when you eventually come in - again, this is from my first hand experience. - Very very very customer friendly - Extremely respectful regardless of whether you become their customer or not FIVE STARS ***** to Land Rover Parsippany and its amazing crew!!
"Purchasing Our New Range Rover"
Our purchase experience with Mike our sales person was a pleasure. He never rushed us and was very helpful. I would highly recommend your dealership.
"Land Rover Purchase"
Excellent service A+, my sales person craig was very attentive & made the purchase very smooth.
"Purchased A Range Rover Sport"
We made two trips to this dealership, once to see and purchase car, and the second time to pick it up. It was a smooth process, with the help of " Big Mike", our salesman.
"Kevin Grant"
Kevin made it easy and so did Mike Medwin. My wife is very happy with her new truck.
"Customer Service At Its Best"
I am in the hospitality industry and know what my customers expect. Well, they more than exceeded my expectations. Best experience Ive ever had when purchasing a vehicle. Aaa ....Denis was awesome!
"Range Rover Sport 2013"
5 stars all the way on my recent servicing On my R.R.S.. Thanks to the whole crew down at Paul Miller Parsippany Land Rover . More like family.
"Range Rover Sport"
I unexpectedly had the brake pad light go on and the dealer fit me right in with a loaner car since I couldnt delay the service. I appreciate that.
"Mr Range Sport"
Good professional service done , paid attention to all requests and recalls Plus vehicle returned nicely cleaned up,I am pleased overall
"Excellent Service"
The staff was very courteous and was able to resolve the problem with my radio.
"Land Rover"
Yurt was a consummate professional and very accommodating to our needs.
"Range Rover Super Charge 2015"
I bought my Range Rover in 10/2015 I had some issues with With the car, vibration at certain speed , which was an issue I read about in Range Rover form, I brought the car to the dealer Many times to fix the issue and the were able to fix it they Change the tires . The service at parsippany dealer was great And I would like to thank in this review Mike he is a great person in dealing With customer service and handling customer concern , honest And excellent person , I was upset because of the issue in my car But because of Mike and the rest of the crew i had a good Experience with service .
"Admin."
Best dealership for service, handsdown! I arrived at 7:30 am and was in my loaner car by 7:45 am. This process alone makes me happy. I could not ask for a better service department. My vehicle was finished as promised.
"Service On My 2005 Lr3"
My experience with Paul Miller Land Rover in Parsippany NJ was beyond pleasant. From the moment I arrived and was greeted by a man named Luke to picking up my keys from a mechanic named Mike, I was literally treated like the staff there had no other mission but to make me satisfied with their service. Each member of their staff were courteous and professional, I was informed of every bit of repair BEFORE it happened, there were no hidden fees or "adjustments" to the initial quote and I felt more like I was dealing with my small time local mechanic than with one of the biggest Land Rover dealers in the North East. The fact that I wasnt driving a new vehicle but rather an 11 year old one didnt have any bearing on their treatment of me and the professionalism with which they conducted themselves. My loaner vehicle was exceptional as was the representative who worked with me. I could not be happier with the staff there. 5 stars!
"Purchased Range Rover"
Excellent sales person . Handled a majority of the negotiating via email which was my preference. Showroom was small but not an issue for me . Finance person seemed reasonable when discussing after market options . Highly recommend
"Dennis Sweeney"
Mike was very good at the front desk. He was very helpful and very good.
"Mr Sutton"
These guys helped me out and accommodated me when others couldnt. I will be returning!
"Land Rover"
Dennis Devir the salesman was very helpful. He knew were we needed to be and tried his hardest to get us there. When I picked up the car he went over the whole car with and took the time to explain everything.
"Service"
Great experience ad usual. Was kept informed every day. Loved the response
"Land Rover"
Great service , and nice service writers. Everyone says hello in the waiting area. And makes you feel comfortable. I always get my vehicle serviced here and recommend anyone else to do the same.
"Service Care"
Great service and people. I have a Range Rover and the service they provide is top notch. They treat everyone like a VIP.
"Excellent Dealer And Sales Person. Would Recommend"
Sales representative was excellent. Would highly recommend to others.
"Survey"
Great customer service Rep and service maintenace. Hours of operations
"2013 Range Rover Sport Hse Lux - Service"
I would like to personally thank a gentleman by the name of Bob Decker at Parsippany Land Rover service dept. Mr. Decker your a professional at your trade, keeping me updated on the repair throughout the process and informed on future service recommendations. Overall it was a Outstanding experience. Thanks again from me and my Landy.
"S. Bonardi"
Completely satisfied with the buying process. Sales rep was knowledgeable, professional and courteous.
"Review"
This is our 2nd Land Rover purchase from Paul Miller and we plan on purchasing the relaunch of the updated Defender in 2 years. Jim Pappas is excellent, his knowledge of the brand and historical models are second to none. He was thoroughly helpful throughout the entire process.
"Lindsay Zotz"
I was very pleased with the whole process of leasing my vehicle. Dennis was very helpful and explained all of the vehicle functions in entirety. Nicole Siwek although not a sales person was very helpful as well. My whole experience was made easy!
"Owner"
Very courteous and professional ! Everything was explained in detail and there was no pressure to make my decision on the spot!
"My Favorite Vehicle Ever!"
Robert was so helpful and we absolutely love the vehicle. 2 days after getting it we had to drive to Tennessee in a terrible rain storm. The vehicle preformed excellently. I feel very safe while driving and the pot holes on our street dont feel as bad as they did in the BMW x3.
"Paladino"
Always very satisfied! Michael Barbone took my car a day earlier because my battery totally died. Made it more convenient for me. I really appreciate his great service and reliablity.
"Great Job!"
I get my Land Rover serviced here. No long waits, lines etc. They are very professional, fast and courteous!! Mike was very helpful as usual.
"Edgar Turcios"
Excellent customer service. Bob at the service desk always very help full and takes good care of my needs and he make sure that my car is done on time. Ill hilly recommend the dealer for the cars quality and the excellent customer service.
"Michael Galle Sales Guide"
A very easy and positive purchasing experience, Michael listened , didnt sell.
"Real Expertise At This Dealership"
I had the privileged to work with Jim Pappas while buying my new Range Rover. He has been "messing around" with vehicles from the Land Rover family for many years, and his experience shows. It was quick and easy to get to a spec that worked for me, and he was able to quickly find a car that included what we wanted. At delivery, he spent a lot of time going over the vehicle with me, again within the context of how I am going to use it (towing). Overall, a great experience!
"Go See Dennis!"
After comparing the Mercedes GLA-250 to the Evoque, the Evoque won hands down. Dennis, our salesman, treated my wife and son (and I) with nothing but respect from the moment we walked in - and I purposely "dress down" when I go out because I love people to judge the cover and who wants to wear a suit on a day off. Dennis, knew every option, and he knew how to explain it and in what order. He found us the perfect model with options that we wanted, and even some we didnt even know we wanted, but are so thankful we got them! Dennis also negociated a great deal and got us every dollar possible for the trade-in. Couldnt be happier with the experience, and Ive already referred a friend to see Dennis for their next SUV.
"Good Service"
car issues repaired. satisfied with service. not sure why i need to write 50 characters
"Delivery Of New Car"
mike was a gentleman and should concern and care. very reasonable and personable. thank you!
"Salesman Charles Was Honest, Helpful & Never Pushy"
This is my first Land Rover. When I walked into the dealership I was greeted very warmly by the young female receptionist, who paged a salesman. The salesman that came to me was Charles, who I cant say enough good things about. He went over all of my options and got the best deal he could get me. Charles was open and honest about all of the numbers involved in buying a vehicle. Charles even text me from his personal cell phone to update me on how things were going. That was a first!! When we went to pick up our Land Rover, Charles, along with Aldo, the Business Manager made us feel like we had known them for years. They went over everything that we needed to know about the vehicle and explained to us some options available for our protection. From start to finish, this was the best car buying experience Ive ever had!! CSS & DTM
"Excellent Service"
Stanley is an excellent service rep. He is always willing to answer any questions you may and he makes you feel welcome I would definitely recommend his service team.
