"Terrible Dealership"
10-27-2017
Do not go there. You will regret it. The sales reps are inadequately educated, the facility is poorly run by management and their goal is not to please the customer but to inflate their own pockets.
"Continued Great Service"
08-26-2016
As always, VC took great care of me and my car. They provided a clear understanding of the work done and provided both excellent & friendly service.
"Great Service "
Always great service and great guys that work at Verner, Rich and Brian two great guys that always take care of your vehicles needs. Why are you still reading this??? Go to Verner and talk to Paul and buy a Ford!!!!
"Great Service"
I have been dealing with this dealership for over 25 years. I have always been treated like an important customer. Their service and customer relationship are utmost professional.
"Good Service, Question Billing "
I went in for my first no charge oil change following purchase of my new vehicle. I was surprised that I was charged to have my tires rotated. When the car is up on the lift it doesnt take much to rotate the tires. I would have thought that should have been included with the first free oil change.
"Great Services"
I have a 2009 Ford Escape. Service was prompt, the waiting area is awesome and staff very friendly. Thank you
"Efficient Service"
As always I was informed every step of what was being done to my car, how much it would cost and when it would be done.
"Paul Is An Amazing Sales Person"
It was a delight doing business with Paul. He was extremely knowledgeable about the car, never at all pushy, and a total gentleman from beginning to delivery. I would recommend him to anyone. Thank you so much Paul. Enjoy The Marvel Comics movies!
"Excellant"
4TH VEHICLE PURCHASE FROM THIS DEALER.THEY TREAT YOU LIKE FAMILY. VERY HELPFULL AND HONEST
"Exemplary Customer Service!! A+"
After my initial visit for an oil change, an engine light indicator came on and I returned with my Ford Focus ST to Verner-Cadby Ford to correct the issue. Richard, in the service department, was extremely helpful with resolving the issue as well as easing my worries, and even provided a courtesy vehicle when I dropped off my car for service. Overall, I am very satisfied with the service provided and will recommend Verner-Cadby Ford. Thank you for the great service!
"Great People, Clean Facilities & Great Experience!"
I leased an Escape 3 years ago for the 1st time from Ford. I love the Escape! The people at Verner Cadby were really great to deal with & made the whole experience easy and fun. This time I got another Escape and Verner Cadby made the entire process so easy and convenient for me. No muss, no fuss. I had a new model within 2 days time! No hassels -- just easy!
"2016 Ford Explorer"
08-05-2016
I walked in for an oil change and it was done in no time at all. I love my Explorer and the service is great.
"Great Service, Great Value"
Great service. Verner-Cadby always provinces professional, efficient service and keeps our cars in tip top shape. Thank you
"Good Service "
My car was done right away. I Thought the service was very good.
"Great, Friendly People"
They are always friendly and on time with their estimates. When I have an appointment they are always ready and when they give an estimate on how long the work will take they are always on time or early. I purchased a second ford vehicle at a different dealership and will be moving my service to Verner Cadby in the future.
"Knowledgeable Staff"
I am leasing a 2017 Fusion. The knowledgeable staff certainly was a reason for my first lease from Verner Cadby. The friendly, helpful staff is a pleasure to work with. I have already recommended them to a friend.
"Fast Service"
Service Prompt and accomplished, Well done as is customary at Verner-Cadby
"Fast Service"
Service Prompt and accomplished, Well done as is customary at Verner-Cadby
"Quick Repair Appointment"
Without notice I brought my 2006 Ford Explorer to the dealership for a safety review and oil change. Not only was my car put on fast track by the repair department but I was offered a loaner.
"Great Service. Clean And Professional "
As always the service team goes the extra mile everytime. Brian .Rich are awesome and so are the rest of the crew. This is why I bought 2 trucks from them and recommend people to go there
"Manager"
Rich and Brian very helpful. Had a loaner ready for me and I got my Escape repaired and back on the same day. Labor charges are outrageous but probably at par with the industry.
"Great Service!"
Great Staff! Quickly got my car in the shop Quick Service! Almost done before I had a cup of coffee
"Mister"
07-21-2016
Rich was very helpful and made it an enjoyable experience
"Very Good Experience !"
Everything was quick and efficient with a very nice loaner car.
"Satisfided Customer"
Always do a great job. Very curtious staff, and a great service manager!
"Great Service"
Rich and Brian are great. They are always so helpful.
"Loyal Customer For Over 20 Years!"
Leasing a 2017 Ford Fusion and I absolutely love it. Verner Cadby Ford is the best dealership around. Friendly, professional and courteous salesmen and one awesome General Manager! Love their Service Department too! All across the board, I give them a top rating. We have been a loyal customer for over 20 years and have been very happy with the sales department and service department who always go above and beyond for us. Couldnt imagine buying or leasing a vehicle anywhere else. They know how to do it right and that is why we keep going back vehicle after vehicle.
"Great Service As Always"
Made an appointment for oil change and works, forgot to tell Richard about the brakes, he told me and had the rear brakes installed. Asked for a deal on four tires which Richard again took care of. Car was ready when promised and I had loaner when I dropped off, does not get much easier than this.
"Faacilities Were Clean And Comfortable"
everyone was friendly and very helpful both when buying the Escape and when bring it in for service
"Always Great, Fast, And Friendly Service!"
Regular service plus an overall check because of an upcoming road trip. Vibration is now gone. Great service and follow-up by Brian at Verner-Cadby, as always!
"Review"
Wonderful Service. Brian was totally awesome. Facilities were excellent. Thank you.
"Great Service "
Richie was very prompt to call about the work that needed to be done on the car. The car was ready earlier than promised.
"Facilities Manager"
Verner-Cadby was able to repair our van in a timely manner
"Great Service "
They check engine light came on in my 2010escape while driving on the NJ parkway as I was going away on vacation. When I came back I went straight to the dealership. They took the car right away. Fixed it within hours. I was very happy. The service guys were great as always.
"Felicia Bellarosa"
Always very accommodating when I need service on my vehicle. Never a hassle.
"10k Mile Service "
10k mile service on my 2015 Mustang GT: fast, clean, polite, professional; will definitely be going back here for my next service appointment
"Ford 2013 Explorer Sport "
2013 Explorer Sport. Service & oil change. Problems with Sync which turned out to be problems with iPhone. Brian extremely helpful in dealing with Sync problem.
"Great Service "
06-27-2016
2016 Ford Mustang Ecoboost, Andy was extremely helpful!
"Service Center"
Arrived early; breakfast offered (brought my own "how I like it tea"); comfortable chairs in waiting room; news on tv with volume on low (thank you); not quite awake yet; set to reading my newspaper. Within 30 minutes car was evaluated and I was given the option of waiting or receiving a car to drive which I choose. I drove home to finish breakfast and "wake up". My car was ready by 12noon; picked it up and paid the bill. The car runs very well, steering feels balanced, engine smooth. Ive every confidence in driving it this summer on my vacation time, new tires will be safe for summer and winter driving.
"Always Treated Like Royalty. "
As always, service was fast and professional. Thank you!
"Great Service "
I like my 2007 Ford Expedition. The staff at Verner Cadby Ford are very helpful and professional.
"Nancy"
2010 - Mustang -- needed TIRES -- guys got me best price with a rebate -- done on time -- Brian did a wonderful job -- AS USUAL.
"Great Service"
The service was excellent. All personnel treated me well and did an excellent job.
"Great Service!"
Verner-Caddy always provides thorough service and ease of drop-off and pick-up. The loaner car is a plus! I always spend more than I anticipate, however.
"Always Great Service"
The Service Department always goes out-of-their-way to be helpful and informative every time I bring my car in for servicing, or to ask for repair opinions and guidance. They are always the best.
"Quick Turnaround For Service"
Work finished on time. Was offered a loaner car to get to work. Excellent
"Customer"
Another good experience. Staff friendly, courteous, & knowledgeable. Loaner vehicle was arranged for and ready to go. Car was repaired and is working fine. Thanks for the opportunity to respond. Lou Lento
"Verner Cadby Service"
06-15-2016
Always a great experience at Verner. They get you in and out quickly. Loaner car always available. So convenient.
"Great Service"
It was my first lease and I felt like the salesperson was very helpful and trustworthy
"Great Services, Pleasant Experience!"
Always a pleasant experience working with Andrew and the crew at Verner-Cadby Ford. Ive been leasing from them for the last 20 years, and no pressure, always a great experience. Love the Focus.....great on gas, and in all weather conditions.....and the Pope drives one....so can you go wrong. Gabe Adubato
