Manhattan Motorcars Inc. in New York, NY

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"Panamera"


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from NY,NY

Recommended? Yes

Purchased? Yes


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Friendly service. Special treatment. And great deals. A true enjoyment working with the Manhattan Porsche Team.

"One Of My Best Buying Experiences Ever"


User

from Ithaca, NY

Recommended? Yes

Purchased? Yes


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I had an excellent experience at Manhattan Motorcars. Everyone I met and dealt with was exceptionally pleasant, and I very highly recommend working with Daniel Sene. His enthusiasm and attention to detail - and fairness and transparency in our dealings - made my first purchase from this dealership very pleasurable indeed. Mark Struble, the finance manager, was also outstanding - friendly, professional, fair and not at all pushy. Thank you!

"Recent Purchase"


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from Jupiter, FL

Recommended? Yes

Purchased? Yes


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I purchased a used Porsche Panamera 4 days ago. Robert LeBron, my sales contract, was exceptional from first contact through the final sale. Mike Stahl walked me through the entire car functions and options clearly and concisely. I have never had a better car buying experience. I flew to NY from Florida to purchase this car!

"Best Car Buying Experience"


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from New York, NY

Recommended? Yes

Purchased? Yes


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Went in over the summer to look at a Porsche Cayenne S. Jason, the salesman, went through great lengths to help. He took outstanding care of me. Made sure everything was to my satisfaction. The sales here take incredibly great care of their customers. Never experienced this at any other dealer before. Best dealer Ive been to by far!

"Excellent Car Buying And Post-car Buying Experienc"


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from New York NY

Recommended? Yes

Purchased? Yes


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Just as important to me as the car buying experience is the level of service offered after the car purchase (follow ups, etc.). Have never had a better experience than Ive had with Manhattan Motor Cars. Very professional and accommodating and they make each customer feel special and like they are their top priority. For the price you pay for these cars, you want that service. And Manhattan Motor Cars delivers.

"Wonderful Service As Always"


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from new York, ny

Recommended? Yes

Purchased? No


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Have always serviced my various Porsches here. Lenka Gray-devitt has been my service adviser from the beginning. She is knowledgeable, personable and gets everything done in a timely, professional manner. From the valet pick-up to the ultimate delivery all goes smoothly with nothing ever having to be redone.

"Always A Great Experience"


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from Brooklyn,NY

Recommended? Yes

Purchased? No


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Manhattan Motorcars always takes care of me. Special thanks to Frederick Chan for making every visit feel special. I service my Porsche Carrera S at this dealership.

"Expert Service"


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from New York NY

Recommended? Yes

Purchased? No


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Lenka gray Devitt services my Macan turbo as if it were her baby! Very competent. I always feel secure with the Royal attention she gives to me for my vehicle.

"Excellent Service"


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from NY, NY

Recommended? Yes

Purchased? No


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I brought my Cayman in for service, and I worked with Michael Holland. Michael went above and beyond to get my car properly repaired and returned to me in time for an event - I would definitely return for future service needs.

"Freddy Chan: Fantastic Service Manhattan Motorcars"


User

from New York, NY

Recommended? Yes

Purchased? Yes


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Its my pleasure to write my second glowing review of the ongoing great service Im receiving from Manhattan Motorcars. I scuffed the front end of my practically new 2016 Porche Macan Turbo, but luckily Frederick Chan and his team showed again their perfectionism and total commitment to taking care of their customers. Repair done to my complete satisfaction, on time and returned to me completely cleaned inside and out. The courtesy and respect Freddy and the staff at Manhattan Motorcars show their customers is beyond five stars and equal to the quality of the cars they sell. Keep up the great work!

"Responsive, Excellent Service"


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from New York

Recommended? Yes

Purchased? No


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Frank Pica was my service agent - excellent service all around; responsive, helpful, polite and efficient. A windshield was ordered but came damaged -- Frank expedited a next morning overnight delivery and immediate replacement. Car was cleaned and delivered picture perfect!

"Manhattan Motorcars"


User

from NY, NY

Recommended? Yes

Purchased? Yes


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Just excellent, from start to finish. The lent me a car, repaired stuff that I didnt think about but that they saw needed fixing. Kudos especially to Frank Pica

"Lenka Is The Queen Of Mmc"


Kyle Haglund

from New York, NY

Recommended? Yes

Purchased? No

05-26-2016


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Ive brought my car to Manhattan Motorcars for simple inspections and some repairs. In service, Lenka Gray-Davitt is the queen of the office. Shes super nice, very professional, and a dream to work with. Their HQ was solid but is now 10x better that theyve moved into a new building. The waiting area has Wi-Fi, power outlets, couches, TVs, and latte machine.

Response from Manhattan Motorcars Inc.:

Thanks for the 5-star rating, Jim! Were so glad to hear that you have continued to have great experiences with us, and that Lenka always makes you feel well accommodated and at ease. Its wonderful to know that you always feel like your vehicle is in good hands! We appreciate your business and look forward to working with you again in the future! Regards, Manhattan Motorcars

"Great Experience For An Unfortunate Occurrance"


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from New York, New York

Recommended? Yes

Purchased? Yes


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Unfortunately had a hit and run while I was parked at a meter in Portland, Maine while on Vacation. Brought my car into Manhattan Motor Cars and was greeted by Frank Pica, Service Consultant in the Body Shop. Frank was able to assure me that Manhattan Motor Cars would take care of me and they did. Frank met with my adjuster from Allstate, the claim was settled and told me how long the repair would take. The experience was top notch. Frank made me feel comfortable, assured me that my car would come back looking like new and I was more than quite satisfied with this occurrence. I highly recommend Manhattan Motors Cars body shop.

"I Keep Coming Back For More..."


User

from New York, NY

Recommended? Yes

Purchased? Yes


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My car dealer of choice, Manhattan Motorcars always comes through for me, be it during the upfront sale or any service I may require...they always perform extremely well and have earned my business, ongoing! Carlos Vicioso is my sales representative...he always looks out for me. When Carlos is (rarely) not there, I can easily turn to Paul Dumont or Dominick DiMatteo for a quick query or an assist. As for prepping my car so that it is ready to go upon my arrival, Louis Vitucci does a great job! These guys get it right!

"Sales Experience Was Good"


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from New York, New York

Recommended? Yes

Purchased? Yes


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Very prompt response to my cars.com inquiry. Sales manager was responsive and helpful. Jason, the Junior sales person was enthusiastic and very helpful during test drive and car delivery. Car was delivered in beautiful condition. Not too many miscellaneous fees. Overall very positive.

"Great Service At Manhattan Motorcars"


User

from New York, NY

Recommended? Yes

Purchased? Yes


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Second time at Manhattan Motorcars with our new Cayenne purchase (no problems just installing accessories) and the experience couldnt have been better either time. Our service rep., Michael Holland, made sure that we were taken care of and the car was ready when we needed it. Hes great about email or telephone communications and the car has been returned spotless both times. Always in and out in the shortest time imaginable. I doubt its the least expensive place to have your car worked on but you receive absolutely premium service for your money. Our purchase experience with Jake Semon was terrific as well.

"Frank Pica - Top Notch Customer Service"


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from New York, NY

Recommended? Yes

Purchased? No


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Dropped off my Porsche Panamera Turbo, before leaving on a business trip for 10 days, for annual service and checkup. Asked if could hold my vehicle till I returned. Called up to confirm readiness and picked up same day and drove home. Everything completed and worked perfectly with my schedule. Seamless operations and super friendly and accommodating services. Highly recommend. Thanks.

"Thanks To Lenka Gray-devitt"


User

from New York NY

Recommended? Yes

Purchased? Yes


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During my Panameras routine inspection the team noticed that my engine bay had been made a temporary dorm by some field-mice sheltering from the Valentines Day sub-zero temperatures up in the Catskills. The team did a thorough check through, clearing out the nesting paper and cardboard - fortunately the critters hadnt yet eaten any of the wiring or rubber gaskets. A warm, professional welcome and service, as usual. (Lenka suggested mothballs in the engine bay.)

"Excellent Customer Services W/ Freddie Chan"


User

from manhattan, new york

Recommended? Yes

Purchased? Yes


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had a excellent customer services experience w/ Freddie Chan at Manhattan motor cars. He had a very friendly and personal touch great to see that now a day.

"Frank Pica Service Dept."


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from New York, NY 10013

Recommended? No

Purchased? No


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I had my Range Rover Repaired for damages, and Frank Pica was so wonderful through the whole process I didnt need to do anything but wait for the car to be return to me!!! Thats service an then some... Now I think I will have my car service by you if you will honor my warranty... I still have my Cayenne, an will continue to let you take care of her... TKS to Frank and Porsche... Best, Joni Gaines Jennings

"Frank Pica Service Dept."


User

from New York, NY 10013

Recommended? Yes

Purchased? No


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I had my Range Rover Repaired for damages, and Frank Pica was so wonderful through the whole process I didnt need to do anything but wait for the car to be return to me!!! Thats service an then some... Now I think I will have my car service by you if you will honor my warranty... I still have my Cayenne, an will continue to let you take care of her... TKS to Frank and Porsche... Best, Joni Gaines Jennings

"Perfect Hospitality & Service Quality"


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from Brooklyn, NY

Recommended? Yes

Purchased? Yes


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I would like to special thanks to Mrs. Lenka Gray-Dewitt for her unlimited support and energy to make the all customers satisfied. I am so glad to having my car serviced since 2013 and also purchased my new Cayenne in Manhattan Motorcars. Thank you for all Manhattan Motorcars Family. Best Wishes Erhun

"Top Level Service, Nyc Old School Style"


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from Brooklyn, NY

Recommended? Yes

Purchased? Yes


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I recently bought a Certified, Pre-Owned Porche Macan Turbo at Manhattan Motor Cars. Despite the intimidating display of ultra-luxury cars in the showroom, the friendly attitude from every single person I encountered there was both down-to-earth and completely professional, which is what I call "Old School Style" New York City. That includes the receptionist to the owner of the dealership and everyone else in between. My buying experience with Robert LeBron was pleasant and hassle-free, as was the meticulous and thorough after-sales service of Freddy Chan. I actually had expected a somewhat arrogant attitude from a dealership specializing in high end prestige cars like this, instead they won me over with their perfectionistic devotion to customer service. If youre in the market for a superb automobile Id trust these guys to make the entire buying experience equal to the car youre shopping for.

"Fred Chan Service Mgr"


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from white plains ny

Recommended? No

Purchased? Yes


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Fred Chan the service mgr is a wealth of knowledge!! I came to him to get a after market add on and he was great friendly and knowledgeable not just what i came in for but for a older porsche that he gave invaluable tips on

"My New Porschw"


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from white plains ny

Recommended? No

Purchased? Yes


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George Gobrial is my sales person at manhattan motorcars. he did a excellent job of reviewing my first new porsche vehicle, going over which options were appropriate for my usage. When we finally agreed on color options and price he was well worth the value. Then to my surprise when my car came in it came in with options i didnt order but considered and there wasnt any additional charge for me what a nice surprise!!

"Great Service"


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from New york,NY

Recommended? Yes

Purchased? Yes


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I had to have a tire and rim replaced due to damage I received while driving on the LIE. It was during the holidays. The work was handed quickly and professionally. Michael Holland did his best to make sure that everything was taken care of to my satisfaction. I am more than satisfied with the service I received.

"Top Notch & Professional"


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from Mahwah, NJ

Recommended? Yes

Purchased? Yes


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My Salesperson David Watson was a pleasure to deal with throughout the entire purchase and delivery process. He is quite knowledgable about the range of cars offered at the dealership and is very down to earth and easy to talk to.

"Couldnt Hope For Better"


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from New York, New York

Recommended? Yes

Purchased? Yes


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Our experience couldnt have been better. Our salesman, Larry Kosa, was responsive to all our needs, not aggressive and went the extra mile literally. One couldnt ask for more And, the car is superb. Highest marks all around.

"Just Bought A Porsche Macan S"


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from New York, NY

Recommended? Yes

Purchased? Yes


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George Gobrial at Manhattan Motors moved mountains to make sure I had my new Macan before the holidays. We specified the build together and he made some excellent suggestions as to options to include as well as those that didnt fit me. He guided me through the delivery process and intervened with Porsche in NA to get the car released from port so that I could have it for the holidays. This is the third car Ive purchased with George at my side. Hes the best. If youre looking for a real partner to help you get exactly what you want, hes your man.

"A++++++ Service! Great Customer Experience!"


User

from New York, NY

Recommended? Yes

Purchased? Yes


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Art Fenton, my Advisor at Manhattan Motor Cars, went out of his way to make sure each of my concerns were addressed, answered all of my questions patiently and followed up with pictures and extra details as he said he would. This was on top of completing all items within one business day and having my car dropped off at my office. Really loving this dealership so far.

"They Sold Me The Car I Wanted!"


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from Northport, NY

Recommended? Yes

Purchased? Yes


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Attentive salesman found the right car at the right pricey

"Great Service, Very Clean Facility"


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from Long Island City, New York

Recommended? Yes

Purchased? Yes


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My service advisor Michael Holland is extremely helpful in making the process seamless. Thank You.

"The First Problem Solved"


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from West New York, NJ

Recommended? Yes

Purchased? Yes


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I had a recurring problem with my recently bought car. Frank Pica, my service consultant took my car into service quickly each time and had someone work on it immediately. When quick fixes didnt work, he ordered a complete new assembly, gave me a loaner car and completed the work by the next day. Service like this will make me more likely to buy from this dealership again.

"Great Personalized Service From Lenka"


User

from New York, NY

Recommended? Yes

Purchased? Yes


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Lenka did a great job helping find me and my family a loaner car for weekend when ours was not ready enabling us to attend an event out of town. She went out of her way to help us.

"Body Work"


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from New York, NY

Recommended? Yes

Purchased? No


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Frank Pica of Manhattan Motor Cars was extremely helpful and responsive. The car was repaired perfectly and Frank insured that all the repairs were completed as promised.

"Great Knowledge And Great Follow-up"


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from McLean, VA

Recommended? Yes

Purchased? Yes


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I purchased a used 2012 Panamera mostly over the phone and traded a vehicle. Everything went very smooth when I showed up to close the transaction. Preeth Kumar was the sales associate and he managed the process in a very easy and professional manner. Rob Serrano the sales manager was also easy to work with and made sure I was satisfied with just the right amount of interaction. I would recommend buying a car from Manhattan Motorcars to anyone.

"Great Service. Dominick Was Very Responsive"


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from New York, NY

Recommended? Yes

Purchased? Yes


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I was very pleased with the overall buying experience. Dominick is very knowledgeable and walked me through the different options very carefully. Car was delivered on time and exactly as ordered. Only suggestion is to provide lease information/options well in advance of the day of delivery so that customers have an opportunity to better evaluate the different options

"A, Dominguez"


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from New York, NY

Recommended? Yes

Purchased? Yes


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a lot thank U to Michael Holland, thank U for your excellent information and service.

"Customer Service"


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from New York, NY

Recommended? Yes

Purchased? Yes


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Excellent customer service. They take great care of your car and make the process of servicing your automobile extremely easy.

"Frederick Chan"


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from New York NY

Recommended? Yes

Purchased? Yes


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Frederick Chan was a pleasure to deal with. He was infromative and very helpful. He was even able to secure a loaner car at the last minute.

"Best Service Coordinator"


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from Brooklyn

Recommended? Yes

Purchased? Yes


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Not many times we felt so well served. Lenka Gray-Devitt is a valuable member of the staff at Motorcars Manhattan. She is extremly professional, knowledgeable and custom-oriented. It was a pleasure to deal with Lenka, and we look forward to our next encounter with her.

"Professional Honest Quality Service"


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from NY, NY

Recommended? Yes

Purchased? No


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Service; we have come to expect quality and value in a very timely manner; we don’t what to wait, we expect perfection and at an affordable price. Typically you can have 2 of the three options but not all three. As a Porsche owner, car enthusiast and business owner I am very detailed orientated and insistent on near perfection thats what today customers expect. My recent experience with Porsche Service for my Carrera was exceptional; I was an hour or two outside Manhattan and looked to schedule service when my car broke down - there wasnt a Porsche dealer within 60 miles that could possibly service my car within the week; apparently they are all booked; with the exception of Manhattan Motorcars. I was able to call them on Sunday and arrange to have the car delivered to them on a flatbed on Monday morning. Michael Holland of Manhattan Motorcars was very professional, direct, honest and thorough, he provided feedback and status everyday. He managed expectations and was brutally honest, he went above and beyond what most dealers I have experienced would even consider. Never did they try to up-sell me on things that where not required but instead; offered a personal touch as if it was their sports car they where caring for, these guys are real car guys not wanta-be weekend warriors. I am very glad I looked at potential dealers before I had a problem - because it paid off - I found the best Porsche dealer in New York City and Long Island; quality, value, and well the time, it was worth it.

"Quality Service"


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from staten island , n.y.

Recommended? Yes

Purchased? No


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Hi I dealt with Lenka Gray -Devitt she was able to answer all my questions I had about repairing my 911. She kept in touch with me when ever I had a question with a quick response. It was a pleasure !!!!!

"Amazing Porsche Service Experience With Fred Chan"


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from Cold Spring, NY

Recommended? Yes

Purchased? No


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Fred is incredibly knowledgable, articulate, efficient, passionate and a genuinely kind individual. He has single-handedly changed the way I now positively think about Automotive Service and Auto Dealers.

"Michael Holland / Manhattan Motorcars Inc."


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from New York City

Recommended? Yes

Purchased? Yes


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On my recent Porsche Clinic visit, I was lucky to Have Michael Holland attending to me. He is certainly knowledgeable, very alert and focused, and not for a minute did he appear to be preoccupied, although it was a very busy occasion. It would be a pleasure to recommend him highly.

"Just Terrific"


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from New York

Recommended? Yes

Purchased? Yes


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Wow, just wow! This is a wonderful dealership with a massive and beautiful selection of cars. The sales team is also just a great group of people that really blew me away with their ease and knowledge. This is a jew of a car dealership!

"Porsche Cayenne"


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from Nyc, NYC

Recommended? No

Purchased? No


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The worst experience ever, never go there and buy anything too many promises !!!!!!!

"Cayenne"


Elena Kibaltchitch

from New York

Recommended? No

Purchased? Yes

01-18-2013


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Probably the worst car purchase ever! They told me the car would be ready around noon and they had us wait until 4:30 that day. This dealer is located in an area where there are no restaurants around. And you cant even find a coffee machine in the dealership! We had to wait in a room 5x10 which they call a waiting room??? And heres the good part. I had an oil change light only after 2 weeks I purchased the car. I called the dealership and they ignored me for a few days and I had to take the car to a Porsche service and spent $300 for an oil change. What they call a certified car comes without an oil change. Horrible service!!! Stay away!

Response from Manhattan Motorcars Inc.:

Porsche Lover, I cannot apologies enough for your experience with our company. As the leading Luxury Car Dealership in the greater New York City area, we pride ourselves on our great service and fast response time. That being said, there is no excuse for us making you wait for 3 ½ hours and for that I am truly sorry. Our business has been around for 18 years and we own the entire 4 floor building so that we have the optimum amount of space to hold and service all of our Customers new and pre-owned vehicles. Because of this and the fact that we do not like a customers to wait more than 20 minutes for either a delivery or a test drive, our waiting room is a bit smaller to better accommodate the cars. As for being ignored, that is inexcusable and there is no good explanation as to why this happened to you. All of our sales personnel check in with their customers after delivery as well as after the first month to make sure there are no scratches, dents, or problems with our vehicles. We hold ourselves to the highest standard and expect nothing less than perfection. I hope you will come back to our dealership and let us show you how an experience at Manhattan Motorcars should always be. Sincerely, Manhattan Motorcars Inc.

"Panamera "


User

from NY, NY

Recommended? Yes

Purchased? No


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We had a great experience shopping here. Sales team didnt jump all over us when we walked in- they were very informed on the product and even took us up to the storage floors above to see other cars that just came in. Probably the best inventory of hard-to-find cars I have ever seen. When we buy our next car it will likely be here.

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