"Great Staff"
10-30-2017
this place has friendly staff who are very accommodating. its a very clean store & has great cars at excellent prices
"Great Place To Buy A Car"
10-24-2017
Jonathan Hernandez is a great sales person to work with he cares about what your looking for and works with you thank you Jonathan.
"Nobody Beats Karp"
We have leased 4 cars from Karp Kia, our family is very much a Karp family. Their sales team is the best around. The shop and technicians are up to date, on target and prompt with service and the whole staff is dedicated to customer happiness and your enjoyment of your experience. I send all of my family and friends to Karp Auto.
"Initial Experience"
The personal, low-pressured (more like conversational) sales experience with Matt. I appreciated his help and patience to offer alternatives without the need to feel as if I had to settle for something unwanted.
"Excellent, Prompt And Timely Service."
10-19-2017
Servicing is especially easy and friendly. Gorges (?SP) provided great customer service. Checking in the car was very efficient. Car washed at pick up.
"Service"
10-10-2017
everything was done perfectly and the service was the best yet! giving us the loaner car and delivering the car to the house was the icing on the cake!
"Good Day At The Karp Volvo Ranch !"
10-06-2017
Arrived at Karp Service at 9:42 for a 10 AM appt. I was cordially greeted by Steve Marino who made sure was my car was taken to the Service lot. Steve communicated well and made sure my requests were on repair order. My car was taken into the shop at about 10 AM. The waiting area was pleasant, and I said hello to Gianni the new Service Manager. After about an hour and half my car, serviced by mechanic Mitch Frank, was ready to go. I had a NYS inspection and transmission technical upgrade. I had a very smooth ride back to Brooklyn ! All in all a good day at the Karp Volvo ranch !
"Buying A New Car"
10-06-2017
friendly caring service.Made buying a car easy and uncomplicated. I also got a good deal on my trade in. thank you.
"Great Service "
10-06-2017
The experience purchasing my vehicle was quick and straightforward. The sales person, Peter Danielson, was very helpful and competent. I would recommend Karl Kia to anyone looking to purchase a vehicle.
"Great Service & Professional Facility"
Efficient and professional service. Extremely satisfied with service departments care of my vehicle. Would definitely recommend this facility. Convenient and friendly location.
"Kind Courteous Service. No Pressure Sales Depart"
no sales gimmicks. to the point. this is what we can do, does that work for you...type of exchange...all good.
"I Have No Idea What This Is, Simplify Please"
09-25-2017
After an initial glitch with sales, it was corrected by John Lane and Audley Bullock. I dont need 20 words!
"Great Salesperson - Courteous And Friendly Dealer"
09-22-2017
Our salesperson, David Markowitz, was excellent! From when we first met him he represented the Volvo product with professionalism and great knowledge. He was very personable and was very easy to work with. We found everyone we met at Karp was very professional and friendly.
"New Volvo"
09-19-2017
Everyone at the dealership was friendly and efficient. They set me up with my new Volvo and explained all the features.
"Excellent Service, Done On Time, Very Friendly And"
service was fast, and done well service desk was fast and no problem work was done as I wanted and not long wait
"Great Service "
The service was great• the personal treatment. The follow up and the updated status and the warmth. I wish all dealers was as amazing as Volvo
"Time Consuming"
sadly very little.Marty a tech at Karp was nice enough to work into his lunch time as he wanted to get me out of there.
"Good Experience"
09-08-2017
Salesperson Alex Penn the best I have ever dealt with I had a tire blowout which caused a big problem but the issue was handled in a timely manner and very professional by service Dept at dealership
"Great Service"
09-08-2017
The quality of service is exceptional including the timeliness, the respectful courtesy. I appreciate being kept informed throughout the process
"Friendly And Efficient Service Appointment"
I thought the intake process was friendly and efficient. I rated the dealership as a 7 -8 overall however, Id rate the service area as a 9.
"Great Service/easy Leasing Experience "
David Markowitz was fully knowledgeable in the Volvo S60. Friendly and repeatedly asked if I had any concerns/questions. Leasing experience was easy, no hassles and pleasant. Keep up the great work!
"Great Service And Knowledge"
Knowledge of David, who worked with me on the car. Provided many details and features of the car. The dealership as a whole was very helpful.
"Leasing A New Volvo"
THE SALES PERSON WAS VERY FRIENDLY AND NOT PUSHY. THE MANAGER WAS VERY ACCOMODATING WHEN THE COLOR OF THE CAR WE WANTED WANST AVAILABLE IN THE 2017 MODEL WE WANTED.
"Simple Stress-free Purchasing Pricess"
06-06-2017
Alex, the salesman, was friendly and knowledgeable. The negotiation was simple and straightforward. I got my new car the day I walked into the showroom.
"Very Happy With Karp"
Purchased an Encore fro Karp a few months ago. The sales experience was very good. I went for my first service, which was an oil change and software update due to a recall. I mentioned that I needed to be out by a certain time, and they made sure the service was done quickly.
"Buick Convertible"
Mike (I believe he is the Manager at Karp) was awesome! I had a few problems, ( so I thought? ) with my new vehicle, and he actually came out to my car before I was taking a road trip to help me with the navigation.. it was actually reading in another state. and I didnt know how to get the navigation to recognize that the car was actually in New York, I have a convertible my roof is rattling . I brought this problem to mikes attention. Mike reassured me the part will be ordered and they will contact me when the part is in.
"Buick Convertible Cascada"
Mike (I believe he is the Manager at Karp) was awesome! I had a few problems, ( so I thought? ) with my new vehicle, and he actually came out to my car before I was taking a road trip to help me with the navigation.. it was actually reading in another state. and I didnt know how to get the navigation to recognize that the car was actually in New York, I have a convertible my roof is rattling . I brought this problem to mikes attention. Mike reassured me the part will be ordered and they will contact me when the part is in.
"Dont Make Plans For Afterwards"
They have a great selection and our Sales Person was top notch. It just took them 5 hours to sell us the vehicle. Dont make any plans for later the same day! Also, even though we made an appointment 3 days earlier, the car wasnt detailed when we arrived. Then the dealer was backed up for cleaning, so our sales person tried to detail the car himself. We were still charged for "dealer prep." So Id recommend our sales person, but not the dealership.
"1st Service"
Michael Rosenberg walked me from the showroom to the service center. Once there, my car was ready in a timely fashion. I also received a free carwash.
"Outstanding Lease Experience!"
My wife and I were in the market for a 7 passenger SUV and instantly fell in love with the Volvo XC90. Luckily we went to Karp Volvo first and connected with Frank Manzo, who was an absolute pleasure to deal with throughout the process. He knew the vehicle and all options inside and out, was patient with me as this was my first my lease, and never made me feel pressured or uncomfortable while working with him. Buying a car from Frank Manzo at Karp Volvo was a first class experience all the way. Unfortunately I cannot say the same about my experience with another Volvo dealership in NW Nassau county, if you are in the market for a Volvo do yourself a favor and stop into Karp Volvo!
"Service Appt."
It was a pleasure dealing with a very professional staff. Michael in service could not have been more helpful. A very positive experience.
"Great Service"
Frankie was extremely professional and knowledgeable. He was able to help me select a car that was right for me.
"All Around Fantastic Experience!"
Our sales professional Mark Taub was extremely helpful and extremely accommodating. My husband and I were extremely pleased with our sales experience, Mark made us feel very comfortable and helped us with all our questions and concerns. I am definitely recommending anyone who is looking for a car to your dealership. Thank you again!
"Great Service, Clean Facilities"
Courteous service staff and professional service. Work completed in a timely manner and progress was communicated to me. Overall pleasant experience.
"Great Service"
they were friendly and prompt fixed my problem and notified me of a recall fixed it and sent me on my way within 2 hours
"Great Service,clean Facilities,professional Staff"
My Sales Rep - Michael Rosenberg - was professional throughout my whole experience and very informed about the products. It is why I came back to him and why I am a repeat customer for the Optima.
"Wonderful Experience! "
My recent experience at Karp was an absolute excellent one. From initial greeting from Mr. David Wells to Jonathan Hernandez to Ms. Peggy; they all provided me with thorough as well as exceptional customer service. Being 6 months pregnant, they took their time with me and I didnt feel pressured. Thank you all for such a great experience, your good works have not gone unnoticed :-)
"Great Service"
I like that the process was easy. I also liked that the sales person (Mark Taub) I dealt with wasnt pushy or aggressive, and was very honest and approachable.
"Great Service, Kind People "
The experience with the service this time was amazing. Thank you for the help and kindness that I was shown.
"Five Star Service"
I actually look forward to bringing my car in for service -- confident that theyll do a thorough review of my car, provide full explanations of all work done and its cost, and quick turnaround. Great customer service without being overbearing.
"Great Service"
I had many choices to purchase a car for my wife as her wedding gift, but I am glad God placed Karp in my path. I got the car my wife wanted and at a great price. The staff is outstanding and Karp knows what Customer Satisfaction is. My daughters first car will be purchased at a Karps dealer. Keep it up Karp!!!
"1st Service"
Michael Rosenberg walked me from the showroom to the service center. Once there, my car was ready in a timely fashion. I also received a free carwash.
"Easy Leasing"
This is the 4th Kia weve leased at Karp. As in the past this experience was also a stress free, pleasant one. Frankie our salesman was enthusiastic, informative and extremely helpful.
"A+ Dealership"
Karp dealership is a very well run business. As soon as I pulled into the dealership, I was greeted by a friendly representative who took my vehicle for servicing. The dealership staff was very friendly, courteous, and professional. The waiting area within the dealership was comfortable and clean with a television and complimentary refreshments while I waited. My wait time was minimal. Once the service on my vehicle was completed, a friendly representative explained in full what servicing was performed on my vehicle.
"Great Service "
My sales Rep. Jonathan was very friendly, and got me into the car that I wanted. As well as all of the other workers who were very friendly also.
"Great Service Car Is Great"
micheal was so friendly he walked threw all the steps that was nessary he was great it felted like family
"Super Clean Facilities."
The experience was outstanding, great service, the people in Customer Service was stupendous. They take care of you in a very professional way, they are very attentive to your problems.
"Easy Parking & Nice Waiting Room "
Jeff the sales man was very helpful to me on making up my mind to buy my new Kia Sorento
"Outstanding Customer Service"
The entire Karp team kept me informed throughout the car buying process of my options and the overall cost of the purchase. This allowed me to make informed decisions about adding warranties and vehicle options.
"Car Repair"
Fast and gave good feedback. Brian made himself available for questions. Easy access to waiting room and business desk. Good job
