"Wonderful Experience"
It was my first visit to this dealership and had a wonderful experience. The salesperson Johnson Li made my visit worth coming down to his dealership from Westchester. He made the extra effort to make sure I get what was looking for. Their prices are very competitive and I would highly recommend this dealership.
"Bad Service"
The worst dealer ever they had my car for a month then used aftermarket parts just very frustrating to deal with
"Dealer Review"
I bought a used c350 sedan from this dealership and they made the process easy and got me in the range of what I wanted to pay a month and when it came to taking care of the small issues that sometimes come with buying a car they took care of all of them. I would certainly recommend Mercedes Benz of Brooklyn.
"Dealer Review"
I bought a used c350 sedan from this dealership and they made the process easy and got me in the range of what I wanted to pay a month and when it came to taking care of the small issues that sometimes come with buying a car they took care of all of them. I would certainly recommend Mercedes Benz of Brooklyn.
"Jose In Parts Is The Man"
If you have any questions or need any parts Jose in parts is the MAN!!
"Pleased Customer"
Worked with the team at mb of Brooklyn and they were great. I came from out of state had a minor issue with an insurance binder (being it was a Saturday) and they set everything up, gave me a loaner car and delivered my new car to me on Monday afternoon. Couldnt be happier. Do yourself a favor and go here 1st.
"Great Service"
Great place Doug Wells makes you feel like family and Robert Alfonso knows how Doug wants to take care of customers what a great team.
"Great Place To Buy/ Lease A Car!!!"
We had such an amazing experience here at Mercedez Benz of Brooklyn! We has an AMAZING sales person names Jason Revere! If you want a good sales guy for your next trip to Mercedez, definitely ask for him! We went to dealerships in jersey, but none helpful as the Brooklyn dealership and Jason, his has been the best sales guy weve had after many trips to other dealers.
"Great Service"
My experience at Mercedes Benz was exceptional. My salesperson Jason took the time to sit and answer all my questions and explained all of my options.
"Awesome Sales Associate"
Jason Revere is awesome! He made my buying process so easy and comfortable. Highly recommend!
"Great Sales Staff"
The Staff from the Manager Pat Noce to the Sales Person Diana where so nice and help me get out of a problem car and into a new Mercedes
"The Best Car Buying Experience!!!!"
I just purchased my first Mercedes Benz at Brooklyn Mercedes Benz. I am not rich so just imagine how nervous I was going inside. My sales professional was Diana Chuisano. She highly recommended by a colleague. From start to finish my experience was stellar. Diana understood what my needs were, and she met them. Even sitting with the Finance Professional Mo was not scary. He gave me the terms made some suggestions, but not once did I feel pressured. He allowed me to make the best decision based on my needs. So today is the big day as a family we pick up my C300. This what makes "America" great the impossible becomes possible. Submitted By: Lisbon Reese
"Excellent Service Jeanie Giordano !! A Plus"
Excellent service by Jeanie Giordano will be back again and I reccommend to all! Great shopping experience
"Jeanie Giordano Wonderful !"
Great customer service , felt like family from the moment I walked in . Great people person .lovely personality would definitely recommend Her to friends & family
"Best Dealership In Brooklyn"
Buying a new car can be very stressful but Jeanie Giordano made this process as smooth as possible. She will definitely keep a smile on your face and she goes the extra mile to make sure that you are satisfied. I am extremely happy with my choice of the C300.
"Wonderful Car Buying Experience Go To Jeanie"
I would recommend my friends and family to go Mercedes Benz of Brooklyn. The best car buying experience I ever experienced . I was comfortable and confident about my purchase because of my sales person Jeanie Giordano. I was treated very well. I must say she was very patient until I made up my mind. No pressure! Thank you Jeanie.....
"Jeanie Giordano And Mb Of Bklyn Gets An A"
Jeanie has been very informative cooperative and very helpful in satisfying my need in the purchase of my new vehicle.
"Absolutely Fantastic"
Pleasure to do business with- sales rep Jeanie Giordano was an absolute delight to work with. Highly recommended to all my friends and family and businesses. I have been to many dealership and never been treated as well. Go see Jeanie she will make it happen!
"Greatest Saleswoman Jeanie Giordano"
Going to Mercedes-Benz of Brooklyn was the absolute Best experience I have ever had at a car dealership. Jeanie Giordano was the most honest salesperson that I ever met. She took the time to listen to my wants and needs and went above my expectations.
"Triple A++ For Jeanie Giordano Of Mercedes Bklyn"
Jeanie Giordano was amazing excellent customer service. I would recommend her to my family and friends in a heartbeat. Lets not forget Mr. Doug Wells aka Mr. Bigg. This was the greatest car experience ever. I feel like I am part of a wonder family at Mercedes Benz of Brooklyn. Don t forget ask for Jeanie and mention my name Elise Plummer.
"Exceptional Car Buying Experience"
My husband and I feel very fortunate to have walked into this dealership when we needed another car. Steve McCloskey was knowledgable and listened carefully to what we were looking for and matched us to a great car. He was a true gentleman, a sensible businessman, and a great advocate for what we needed. We also worked closely with Doug Wells who had a consistent smile, deep expertise and was a delight to work with. We like the car a lot, but we loved the service even more. They have customers for life.
"A+ For Jeanie Giordano Of Mb Of Brooklyn"
From the minute I contacted her she was very attentive and accommodating. We made a appointment and from the moment we arrived she made us feel very comfortable with our decision on visiting this facility. Her customer service was impeccable and the negotiating was quick and and we were satisfied. I would recommend Jeanie to my friends and family for their next Mercedes Benz vehicle purchases. Thanks again Jeanie for ALL your assistance.
"Jeanie Giordano"
I was very lucky, to have worked with Jeanie Giordano at Mercedes of Brooklyn. She is very knowledgeable about the cars at the dealership. She is courteous and competent and went above and beyond her duties as a salesperson to make me happy. This dealership should consider themselves fortunate to have her on their team. I would recommend her to my friends and family without hesitation. She definitely is a professional!!!
"Happy Customer - Sl"
Thank you Nick for helping me out on the purchase of my SL! It was great dealing with you and your managers!
"Mb Of B Gets An A+"
11-06-2014
Tom Trella is just a class act. He did a terrific job finding me a E350 Convertible. He actually went above and beyond my expectations on features and packages included. The car is just beautiful! He spent time explaining the process and I really felt he was extremely fair and honest when it came to cost and price of the vehicle I appreciated his suggestions on the maintenance plans, tire plans and Mbrace. I never felt like I was being "sold" on unnecessary options. It was excellent advice. They took care of everything! Delivered the car, handed me the keys! Easiest process ever! I also want to thank Doug Wells, he also was engaged in the process and made sure I was happy and being taken care of. I have already recommended the dealership to others and will be back for the 2017!
"Mercedes Benz Of Brooklyn"
11-08-2014
This was by far the best experience of buying a car Ive ever had. There is one man here that I will only do business with and this man is Jerry. If you go this dealership request to work with Jerry. Jerrys customer service skills are awesome. This man will bend over backwards to make you a happy customer. If jerry is not the lead salesman this company should really consider making him one. As far as the financing goes, Asad will get the job DONE! This place has my overall support! Signed, #Loyalmecedesbenzofbrooklyncustomer
"Mercedes-benz Of Brooklyn Does It Again!"
11-06-2014
I brought my car in for service regarding power steering issues on my 2008 GL 450. As always Carol Morin treated me with respect and took care of my vehicle and provided me with a loaner car until my repairs were complete. In addition, Steven Bylis (Service Manager) always introduce himself and stated to call him with any issues and concerns. Every time I come to Mercedes-Benz of Brooklyn Carol make me feel like family. Thank you again for exceptional service!
"Bad Service"
11-06-2014
The service rep was horrible. She was very un organized . . Long wait .
"Great Staff And Owner They Make You Feel At Home"
11-06-2014
They welcome you with a smile and look to take great care of you they want you to be part of the femily Brooklyn finally has a great dealership Doug Wells one of the owners is always walking up to everyone. Hes setting the tone for the whole store. Hes proud of his whole staff and loves the idea of seeing this dealership become what it should being in the greatest place on earth Brooklyn. Thank you MB of brooklynstaff keep up the great work. KP
"Tom Made It Happen"
11-08-2014
Came in just to look at a car and crunch some numbers to see if it made sense financially. Ended up coming to a deal very quickly and driving away with a new car. Ive since been back to have my car washed numerous times as you get unlimited car washes with your purchase! My experience with the service department fixing a minor issue was 5star and they had me in and out of there. My next Mercedes will definitely be from MB of Brooklyn
"Personal Attention"
Just ask for Tom Trella. He will take good care of you. I recommend him without reservation.
"Fun Comfortable Experience!"
11-08-2014
I have my ML350 about 3 weeks now and love it! Tom Trella was fantastic and extremely helpful! Thanks Tom & MB of BK! D. Russo
"" Exceptional Service""
This is my first visit to this dealership, and before you know it!!! Im driving off in a new Mercedes Benz. We received such warm and friendly assistance from everyone, especially Mr. Michael King, that before you know it, we are ringing that famous bell. They possess such great salesmanship attitude, with experience behind those smile. Thanks so much Mercedes Benz of Brooklyn, continue doing what you do best. And Mr. King, keep up the good works, we love you.
"Great Service"
I needed an emergency non appointment service appointment for my ML 350 on Saturday December 21. Carol took me in immediately and addressed my issue. Even though I did not have an appointment, Carol made sure that my car was serviced within a reasonable time and I did not mind waiting. The alternative would have been to leave my car there. Carol was also very good about informing that the service was covered under a remaining warranty and that made the wait even better. Thank you to Carol for making my need and my safety a priority.
"Great Service..exceptional Staff."
I went into the service center to get my car fix met with this nice young lady Carol Morin. she spoke with one of the mechanic and my car was fix the problem was taken care of. I had came back 3 times for the same problem but in speaking with her my problems as totally fix.. Please let this lady know shes doing a good job.
"Terrific Buying Experience"
If you are looking for a Mercedes and you are anywhere near Brooklyn then go to these folks and ask for Tom Trella. I have bought a lot of cars over the years but this was the easiest and most pleasureable experience. Tom listened, understood my needs and then showed me a small selection of vehicles that were right for me. When it came to agreeing a price, he told me what he needed and I told him what I needed and we did the deal quickly. Car was beautifully presented when I came to collect it. There were a couple of hitches on the change over but nothing was too much trouble for Tom. He even grabbed an electric screw driver and changed the plates himself. Great experience and a great place. I have serviced my old Benz there for a while but this was the first experience on the sales side
"Great Dealer Made Us Feel Like Family"
From the time you walk in to the time you leave they make you feel like family. The Owner Doug Wells seems like he is always out talking to every customer. My sale person Lugi was great he seems to care and we will send everyone we know to Mercedes-Benz of Brooklyn. And We love the Badge on the car.
"Very Good Service!"
Thank you for your service! I love this place ,)))))
"Professional Staff & World-class Service"
All of the staff at Mercedes-Benz of Brooklyn is Great, however Carol is the better of the best! Ive been dealing with Carol for many years now and she has always been a great help. Their showroom is excellent, just what youd expect from Mercedes-Benz. As long as I own a Mercedes I will continue to patronize this establishment. I highly recommend this place! Thanks Carol and the staff of Mercedes-Benz of Brooklyn.
"Great Dealership"
True experience I received here was great. I must say the representative I had was great also Carol she a sweet heart appreciate the service and attention she gave us each time we came. Thank you Carol.¿¿
"Great Services!"
Carol and the staff at Mercedes-Benz of Brooklyn, were great! They explained all the services being done. All repairs were done in a timely fashion. I was called right away when my sprinter was ready.
"Great Experience"
I am not knowledgeable about the working of cars but I have a lot of experience with dealerships. Mercedes Benz of Brooklyn offers a 1st class experience in customer service, every time.
"New C-300"
Thank you Luigi! You made buying our first Mercedes Benz so easy!
"Great Service"
I drove in today, without a service appointment, because my headlight was out. Carol saw me drive in and waved me in. I always get a warm greeting from her. She asked me what the problem was, because she knew I didnt have an appointment. I told her, and she immediately had it taken care of. This is why I always come back to Mercedes of Brooklyn for service. Thank you Carol.
"Disappointed Again!"
We inquired about an ML350 we saw online--we received a call (dont remember the guys name) advising us that the particular vehicle we wanted was not available. He didnt offer to do another search or anything! I said "OK thank you" and he said the same and hung up (said good bye 1st!). I have yet to receive a follow up call to see if I was still interested or to see if there was anything else he could do!! Im in sales & I fully understand the importance of follow up calls & staying in touch with clients!! I guess Mercedes is making a ton of money & dont need mine!!
"Certified E-class"
Thank you Mario for making the buying process easy. I appreciate your time and patience with me
"Good Experience"
Everything was great until I got to F&I. Tried pushing me for extra things that I didnt want. Other than that I got a great price, sales person was friendly and so was the managers!!!
"E Class"
Bought my e class yesterday and was impressed with the whole process! Very easy going dealership compared to the other ones I went to
"Came In To Pick Up A Car"
Amazing service, came in to look for a car was greeted by a lady at the front door who introduced me to Jorge who helped me in purchasing my new E350.
"New Mercedes"
Came in to get a new C class great car and great service.
