"Great Experience"
Could not have been happier with my first (!) leasing experience. Girsh Berman and Tara Mullins were great!
"World Subaru"
I stopped by World just to look at the2018 Forresters. I met with Josh Cavelli. He explained the changes to the Forrester since my 2008 was new. Joshs help and knowledge were the reason for my decision to purchase a 2018. Unfortunately it took 2.5 hrs. between the time Josh and I agreed on a price to my getting into the managers to sign the paperwork. Josh must have seen me a half a dozen times to apologize for the delay
"Love My New Subaru!!"
Had a great experience buying my first new car in over a decade, my salesperson, Dennis, made it easy and fun, appreciated his honesty and sense of humor, THANK YOU, GUYS! Love my new orange Crosstrek!
"Fourth Subaru Forester"
Sam Spencer once again helped me and my husband purchase our 4th Subaru Forester. The Forester is a great vehicle to drive and if taken care of properly, will last a long time! Sam always has patience when working with us and makes sure we get all the options we are looking for in our vehicle. Nicole Sciamarelli, (Concierge), did an exceptional job explaining the controls on the dashboard as well as making certain our phones were linked for hands free calls. Her patience was refreshing! It is great to be a repeat customer with Sam because it makes the whole experience of buying a car so much easier. This was our first time working with Nicole as the concierge service was not in use at the time of our last purchase. Subaru strives to make the car buying experience a very positive one for its customers. Thank you again to Sam and Nicole.
"Teacher"
Everyone at World Subaru was nice. Especially Mr. Berman and Mrs. Mullins were very helpful. I am extremely happy with my new car!
"Routine Oil Change And Maintenance"
As always, they did a great job. Dropped it off first thing in the morning, they shuttled me to the office and brought me back when it was done. Rudy is so helpful and gives great guidance on any little issue that pops up. Didnt bring my dog in this time, but theyre very happy if shes there waiting with me.
"My Subaru Legacy Purchase"
The staff were all helpful and knew their job extremely well!
"Awesome Experience!"
10-25-2017
I find auto shopping / buying to be very stressful. Everyone at World Subaru was so patient and nice I felt comfortable immediately. Sam went out of his way to ease my stress and was essential in helping me find the perfect car for me. Trust me folks this man ran all over making sure I got exactly what I wanted, all the while making sure I was comfortable while he was doing it. I lost two pounds just watching him. When all the paperwork was done Tara came out to teach me about all the new technology. I think she spent more than an hour showing me what each button, dial and flywheel did. Making sure that I understood each gadget before moving to the next one. Then I went back the next day with questions (mostly stuff she had told me that I had forgotten) and she probably spent another hour or more teaching me about my new car. Seriously this is probably the nicest car the bank and I have ever owned. Ok maybe not the bank, but definitely me. Thank you all for making this purchase a pleasure!
"Awesome Experience!"
10-25-2017
I find auto shopping / buying to be very stressful. Everyone at World Subaru was so patient and nice I felt comfortable immediately. Sam went out of his way to ease my stress and was essential in helping me find the perfect car for me. Trust me folks this man ran all over making sure I got exactly what I wanted, all the while making sure I was comfortable while he was doing it. I lost two pounds just watching him. When all the paperwork was done Tara came out to teach me about all the new technology. I think she spent more than an hour showing me what each button, dial and flywheel did. Making sure that I understood each gadget before moving to the next one. Then I went back the next day with questions (mostly stuff she had told me that I had forgotten) and she probably spent another hour or more teaching me about my new car. Seriously this is probably the nicest car the bank and I have ever owned. Ok maybe not the bank, but definitely me. Thank you all for making this purchase a pleasure!
"Another Great Experience"
10-23-2017
Shane, Josh, Michael, and Tara were terrific. They respected our choices and worked with us on what we could afford. While they worked with us I could see how amazingly kind and friendly everyone was to every customer. Tara was incredibly helpful showing us all the amazing features of our new Subaru. Thank you all.
"2018 Legacy"
If I could give ten stars I would. Best experience at car buying I have ever HAD!! Tim Stewart is just stellar and pleasant and Tara is informative. Great experience !!
"Alli Mendez"
Alli was referred to us, she was excellent. No sales pressure & easy negotiatings. This was the best car buying experience that weve had. Follow up emails, offering assistance, and answering questions we might have. Thank you Alli!
"No Stress Purchase"
10-20-2017
Had an easy experience purchasing a new Subaru. Staff was very friendly, very knowledgeable, and very patient with all our questions about the car. Best car buying experience weve had in the 30 yrs that weve been driving.
"Tonyp"
We highly recommend World Subaru. Alli our sales representative, and Toni our concierge were amazing, wonderful experience.
"Great Buying Experience"
10-19-2017
We highly recommend World Subaru. Rich our sales representative, and Toni our concierge were fantastic, and made this our best car buying experience ever.
"Best Experience Ever"
This has been the best car buying experience weve ever had. Very friendly and knowledgeable staff.
"First New Car Oil Change And Service"
10-12-2017
Used the Express Service for my first New Car Oil Change. Was greeted quickly by the young woman Express Service Rep. Looked me up in the system, took my keys and explained it would be about an hour. Offered me complimentary coffee and breakfast Then she kept me informed when the car went in and approximately how long it would take. When completed, confirmed I wanted the car washed, complimentary of course and went over all the Service Check Points when the car was ready to go. Excellent service and very timely.
"Great Experience From Start To Finish"
10-12-2017
Great experience from the initial call to the visit to the dealer, through every interaction. Steve Stigliano and Emily Watts were personable, efficient, mindful of our time and were able to answer all questions. Will definitely recommend!
"Amazing Service!"
Great service! The tuly care about making the customer happy and it was such a fun, relaxed atmosphere. Jr and Shane took amazing care of me and I would recommend this dealership over and over again.
"Great Experience All Around"
We appreciate the fact that the entire process, from the prompt and friendly greeting, quick straightforward negotiation to signing financing paperwork and the final walkthrough was personal, efficient and no-nonsense. Steve in Sales was great and our delivery specialist ( apologies for not getting her name!) was lovely, efficient without being rushed, and mindful other f our time and interests. Thank you for a great experience!
"New Car Buyer"
I think the people my wife and I dealt with were excellent in their customer approach to buying a new car. The people we dealt with were Rich Riccitelli and Nicole Sciamarelli and they put us at ease and made the whole process pleasant and stress free. This was a repeat visit when our lease was completed which in itself is a recommendation.
"Best Dealership Hands Down"
As soon as you walk in, you realize that this isnt the average dealship. Facility itself is great, making waiting for your car feel like a breeze. Every employee is eager to help. My salesman Girsh Berman definitely made this entire process really easy for me. Answered all my phone calls and questions, overall just a pleasant guy. Will definitely purchase another car here.
"Just Got My First Subaru - Couldnt Be Happier!"
After the accident I was in at the beginning of the month, I needed a new car. I shopped around for a while, test drove a few brands, but I kept coming back to Subaru. I got a 2017 Impreza, and I couldnt be happier with it. I would absolutely recommend both this brand and dealer to anyone I come across whos in the market for a car.
"Wonderful Service"
I had a great experience purchasing my new Outback. Sam and Nicole were awesome during the process. I drove home my new Outback within a few hours !
"What Customer Service Is Meant To Be"
I purchased an Outback from World Subaru in August. I have been extremely impressed with the level of customer service I have received from this dealership. From Tim Stewart and Shane Henderson in Sales, to Michael Warnock in Financing, to Nancy Miller and Jessica Wenninger in Service - every person I have had dealings with at this establishment has let me know, in no uncertain terms, that my patronage matters. Everyone has been polite and genuinely cordial. There are enough staff members in each department to insure that each customers needs are met without having to rush through the matter at hand. The personnel listen to your concerns and respond accordingly. Above all, they are honest and forthright. I am extremely satisfied and will be a loyal customer.
"I Love My New Subaru!"
09-29-2017
I was looking into trading my Jeep in for something more fuel efficient. I just started car shopping and was dreading it already, I never have a good experience with a dealership. Travis changed that experience for me. I never felt pressured, he was happy to answer all of my questions, and never rushed me to make a decision. I ended up with a great vehicle at a great price, with World even beating my credit unions interest rate. Tara was great at showing me the ins and outs of my new Subaru and made me confident that I made the right choice. Both Tara and Travis have changed my car buying experience. I will definitely be returning to World Subaru when the time comes to purchase another Subaru!
"Great Car Buying Experience!"
09-29-2017
A big THANK YOU to Josh Cavalieri, Nicole Sciamarelli and Allison Gonzalez and the folks at WORLD SUBARU - you made the purchase of our Outback a smooth, hassle free experience! Stellar customer service works!
"Girsh Helped Out A Lot. I Love The Car"
I love my car and Girsh was a big help in picking it out
"Service"
09-28-2017
Awesome dealership, I wouldnt think of going anywhere else for buying a Subaru or getting service done! 5 stars all the way in my book!
"Great People To Work With"
09-25-2017
Our salesman, Girsh Berman and our customer care rep, Tara Mullins were great to work with. We recommend them highly.
"Great Service"
Quick and easy oil change. Always a great experience with the service Department.
"Amazing Service"
Amazing dealership! From the moment that I walked in until the moment I walked out, the staff was amazing! JR, Shane, Mike, and Toni were so helpful and not pushy- I definitely would recommend this Subaru dealer to everyone!!
"Making A Sometimes Difficult Process Easy."
My thanks go to the men and women of WS who go out of their way to please customers. Its refreshing to carry out such a significant purchase in an open and simple manner.
"Buying A New Car"
09-15-2017
Salesman was knowledgeable and answered our questions. Nicole Sciamarelli was excellent and explained how to operate all of the bells and whistles. We traded in a 14 year old Honda and Rich and Nicole both took time to answer our questions.
"Happy With My Crosstrek"
09-15-2017
Love my new crosstrek! Steve and Nicole were both very helpful and accommodating.
"Great Place To Buy A Subaru"
09-07-2017
From the moment we walked in the door, the atmosphere was warm and inviting. Everyone was very friendly and knowledgeable, able to answer our questions or direct us to the person who could answer our questions. We did not feel any pressure, more a sincere hope that we would find what we were looking for. And we did! A great experience overall. Very fair pricing.
"Ms Tina T"
09-07-2017
Steve Stigliano made the whole process of buying a new car so easy. He is a dad and understands the stress of putting new drivers behind the wheel. I highly recommend him!
"Terrific Experience With Sam Spencer And Nicole Sc"
09-05-2017
This my second Subaru purchased with Sam Spencer, who is a real pro as well as pleasure to deal with. Nicole Sciamarelli was excellent in her introduction to the vehicle and made the experience fun. I certainly will return to World Subaru in the future.
"Great Buying Experience"
Sam Spencer is a great sale person, and just a great person. Nicole Sciamarelli showed me how the options on the car worked and is awesome. Kristy Liberti helped with my emailed inquiry and was nice to talk to on the phone . Overall great place.
"Good Overall"
08-31-2017
Thank you Alli and a Daniella for making the car buying experience a pleasant experience.
"Thanks Daniella Brisindi!"
08-31-2017
We recently purchased a 2017 subaru outback from world subaru and was helped by this lovely young lady. Daniella Brisindi went step by step through all the cars many features and explained everything perfectly.
"2017 Subaru Impreza Sport"
08-31-2017
A friend recommended that I check out World Subaru when I told him I was shopping for a new car, and I certainly wasnt disappointed. I spoke to Girsh, who had me test drive a few different cars and once I found the one for me, we talked it over with Shane, and settled on a very good price. Afterwards, Tara was very helpful with teaching about my new Impreza. Girsh, Shane, and Tara are World Subarus Dream Team.
"Outback"
08-28-2017
I was in the dealership about 4 months ago and did not make a purchase. At that time I was assisted by Tim Steward. I found Tim to be straightforward and trustworthy, not at all pushy from a sales perspective. When I came back to look at another vehicle, I reached out to Tim and made a purchase. Frankie in finance, walked me through my options, again no pressure. He was able to clearly explain my options so that I could make an informed decision. Best part is that he was able to complete the process quickly and efficiently. Tara walked me through all the features in the car and let me know that I could reach out with any questions. Also, not only was the team courteous and respectful to me, they will all so nice to my 12 year son! They really involved him so he felt like he was part of the process. thanks, Stephanie
"Great Experience"
08-28-2017
It was a pleasure to deal with a professional staff. I did everything completely online and everything was ready when I arrived to pick up my car. It was exactly as advertised and no surprises. I will definitely recommend World Subaru to everyone I know. Glen Miller (JR ) was a pleasure and very professional. Emily Watts from the internet department was great as well as Michael Warnock in finance.
"Terrific Car Buying Experience"
08-28-2017
This week we had a great experience purchasing a new Outback and our salesperson, Rich Riccitelli, was highly accommodating, easy-going, and an expert in his field. He met with us at our convenience, allowed us to test drive the cars we were interested in, and answered all of our questions. Of course, we are delighted with our new Subaru and look forward to enjoying the ride for years to come. In addition, Nicole Sciamarelli explained the ins and outs of our new car perfectly! She spent 30 minutes with us before we drove off the lot. Nicole welcomed any future questions, was very friendly, and was very knowledgeable. It is clear that Subaru provides extensive training and wants to give their customers the best information possible. I feel comfortable knowing that I can drop in and meet with Nicole anytime. She has the owner’s manual memorized!
"Terrific Car And Terrific Buying Experience"
08-25-2017
My family and I have been buying and servicing Subarus from World since 1997 (when it was McGloin). It has been a terrific experience each and every time. Love my 2018 Subaru Outback 3.6R Touring - thanks Shane, Travis, Tara, and Frankie!
"Excellent"
08-25-2017
I had visited another NJ Subaru dealer the same week and hated the sales process. Very "car salesman " experience, so when I came to World Subaru I expected much of the same. Im happy to report that it was THE best car buying experience Ive had. What was different? No pressure, no lying or playing games. The pre-online communication about my interest in a specific car was also impressive. I showed up, the car was there, the price was not only right, but good! $4,000 less than the other dealer that was painful to deal with. They let me take the car for a ride alone to really check it out. Sam, the sales person, was excellent.
"Great Experience At World Subaru!"
08-25-2017
I had a very pleasant experience at World Subaru when shopping for my Forester. I knew the deal I would be able to achieve by doing my research before, and they were able to get me there without a lot of back and forth. It was a quick experience as well, and wasnt there all day. I would definitely go back and would recommend the dealership to anyone looking for a Subaru.
"Best Car Buying Experience Ive Ever Had"
08-25-2017
Tim Stewart was a phenomenal person to work with. He was honest, helpful, courteous, and personable. Highly recommend going to him at world subaru.
"Great Car Buying Experience"
What a great experience with the team at World Subaru from our friendly and knowledgeable sales person Travis Foster to Frankie Lopes in financing to Nicole Sciamarelli who showed us the wonderful features in our new car. Smiles and great service all around! We visited other Subaru dealerships in NYC but they were small and packed with inventory because limited outdoor space. Also the sales team was not as friendly.
