"I Like Ramsey Ford"
Best and easiest car purchase Ive ever had in 40 years. Most honest salesman ive ever met. I highly recommend Ramsey.
"Great Inventory And Sales Staff."
03-19-2017
Vehicle that I originally was interested in, had already been sold. Your sales staff went out of their way to satisfy my needs, after a short trip to Elkton, I was able to drive home a vehicle that not only met my needs but exceeded those needs in all areas. " Thank you Ramsey" for your excellent Inventory and sales staff.
"Worth The Drive To Rising Sun"
12-31-2016
Sales people are very knowledgable about options on vehicles and will work to find the one you want. Prices are very competitive. Worth the drive to get quality service at a fair price.
"Our First Experience Purchasing A Car From Ramsey"
We had a very pleasant experience with the purchase of the vehicle and working with Frank. We were allowed to test drive several vehicles to find the best fir for my wife. The interaction and friendliness put us at ease with the whole purchase. We are currently waiting on the finalization of the "We Owe" that was agreed upon.. Half of the repairs have been addressed, but there is some confusion as to why the other repair hasnt been completed though it was discussed several times prior and during the purchase process. I am believing that it will be taken care of in a timely manner based on the great comments and recommendations to go to Ramsey to purchase a vehicle.
"New Ford F150"
09-12-2016
I recently purchased a Ford F150 at the Ramsey Ford Dealership. My salesman, Jim Vauhn, was excellent. Jim is knowledgable, informative, and thorough. Thank you for a great buying experience Jim. I am very pleased with my new Ford, it has met or exceeded my expectations. Ford has taken the auto technology to the next level, and Ramsey is the BEST!
"Great Buying Experience"
Purchase was very quick and relatively painless. Was offered a good trade value on my truck and good proce on the new truck. Frank and Frank were great to deal with.
"Thank You!"
Nate was very helpful in finding me the car I specifically wanted, even though it was over 100 miles away. Although the windshield was broken on the drive to Rising Sun, the Service dept immediately arranged to have the windshield replaced. I felt confident in the process and the job that my sales team did. Would highly recommend!
"Great Service"
I pretty much knew the model I was looking for and the staff did everything to make the experience a smooth one. I had a good look at the inventory at the dealership and with the current deals I made a good choice. The sales representative along with the sales and business management were very professional and let me know of any and all services available to me in the future. Thanks
"No Stress, No Hassle! Great Service!"
05-12-2016
Im thoroughly enjoying my new Ford Fiesta...the friendly staff made my purchase an easy, no-stress experience. It was like sitting around talking to old friends. Thank you!
"Great Expeirence At Ramsey. 3rd New Vehicle Here"
The experience was great. I called ahead to check availability. We knew what we wanted to see and immediately we were directed to the Ford Escapes that I asked about on the phone. We were given time to inspect the vehicles we wanted to see and given time to take a test drive. We selected a 2016 Ford Escape and it was detailed while the paperwork was completed. It was a smooth experience and we went home with our new Ford Escape.
"Toyota Tundra "
truly exceptional and outstanding customer service...
" 2016 F150 Fully Loaded Platinum "
Salesman Mr. Steve Brown was fantastic, he made everything simple and easy , he had the truck waiting for me to take it out for a test drive .I cant say enough about Mr. Brown, I love my 2016 F150 platinum.this is my third trade-in and my third brand-new truck from Ramsey Ford
"Great Service, Clean Vehicles And Greats Deals"
This is the sixth vehicle we have purchased at Ramsey Ford. Four vehicles from the Rising Sun location and two from the Elkton location. The staff is always friend and they work hard at getting you a good deal and the vehicle you want. Their service departmenton is extremely friendly and pleasant and answer all questions I asked. even showed me the damaged part on the vehicle and I like that! We are return customers because of the deals and trade-in values we get. They have really good deals and go above to help you get the vehicle you want. I would like to see an incentive for return customers, but they may already do that with the great deals bundled into one.
"Great Place Clean, Friendly And Nice"
Derek Haga helped us and he was and always is the person we deal with he knows his stuff and is friendly and kind and the other salesmen was nice greeting us when we came in and left place is clean and to me that means alot. Wonderful experience
"Great Experience "
02-03-2016
Great experience. Salesmen was very personable and willing to go the extra mile to make sure everything went smooth.
"Very Friendly Staff."
Very easy transaction with no pressure. Friendly staff.
"Great Dealership!"
Great people I got a good deal. I am satisfied and enjoy the vehicle I purchased!
"Good Job!"
We were able to get the exact vehicle we wanted. Our salesman did everything he could to find us what we were asking for and even had a vehicle brought in from another location. We chose the Escape and love it.
"Last Service"
Everything was great. Everything was really great. Everything was really really great.
"Warrranty Work"
11-09-2015
DAKOTA MOOM VERY GOOD MECH AN COURTEOUS GARED PARTS SALESMAN VERY GOOD AND KNOWLEDGEABLE
"Awsome"
Great experience with very knowledgeable people ... Very impressed
"I Like Their Service Department"
I bought a used F150 from Ramsey, nice truck Lariat package with the works. I have had it for a year, It started having an odd noise on the passenger side as I drive. Like something loose or flapping. I took it in to have service take a look. We test drive it and the service person heard the noise. They looked it over but could not locate the problem. They kept it for a day drive it but nothing loose. No charge for the look. I still have the noise but they tried and noise problems are difficult to find. Maybe trade it off..... for a Tundra.
"Service Was Great."
I appreciated the ride home by staff because I was unable to stay there for 4 hours for repair.
"Great Buying Experience "
Great buying experience. Everyone I dealt with were courteous and professional
"Vernon Warnick"
Your have one of the best group of people that I have ever encoded. They get you in and out.
"The Works"
2007 Mustang. Oil Change, the works. Good and friendly service
"Great Service "
The people are very friendly and helpful. They have wifi so I can work while I wait. I travel all the way to Rising Sun from DE so that says a lot!
"Great Sales Experience "
Love the truck. Salesman was great, he listened and didnt push the sale like so many others do. Time there was still a little long but better than others.
"Great Service-friendly Staff-exceptional Value"
The prices are slightly higher, given that this is a dealership service, than an independent shop could perform. However, as far as the VALUE for the dollar...exceptional. The staff is friendly and accommodating, the service is timely and outstanding, the layout of the store is open and welcoming, and the ability to make this a one stop shop is why I keep returning.
"Customer Service"
The best customer service and I was in and out fast!!!
"Awesome Dealership! Great Staff!"
My experiences in dealing with dealerships in the past havnt been very pleasant, however at Ramsey Ford in Rising Sun Md. The staff there Are down to earth, good people who will work with you to help meet you meet your needs. I Traded in my 2011 Camaro for a Used Dodge Ram. They worked the numbers around to keep my payments manageable and also repaired any defects the truck had before turning it over to me. I will definitely continue business with these guys, I highly recommend them!
"2016 Ford Explorer"
Our sales person, Teresa was chosen due to her interaction with our children on our previous vehicle purchase. She was extremely sweet with our two small children and it did not go un-noticed by us. We were very pleased with the level of professionalism and service we received.
"Great Service"
Service was quick. Staff was friendly and courteous.
"Ford Truck"
09-29-2015
I am so glad the truck was re-checked before any work was done! As it turned out, no repair was required.
"Great Services"
I purchased a F-150 and the salesperson was very helpful.
"2014 Ford Focus"
Your service department was the first to actually find a problem with my car and hopefully it is fixed for good this time. In the past month 2 other dealerships worked on the car and evidently fixed something that wasnt broke.
"Service At Ramsey - Ford Rising Sun, Md"
I am satisfied with service and think prices for value are ok. BUT it was recommended that I needed wipers... I just bought Bosh wipers about 3 months ago, do wipers wear out in 3 months??? Its been a dry summer. Makes me think maybe I didnt need the front breaks as recommended, but the truck did have 28,000. I did get front breaks as recommended though. This is the first american vehicle I bought in 30 years, always a Toyota truck or Honda (Acura). I dont think my Tundra needed breaks at 28,000 but I will look at my records. Will this truck last as long as my Tundra and service cost be the same or lowers? We will see. People are always friendly and helpful. How do you measure quality of repair? Oil changed and new breaks, if they fail Ill let you know. Facilities are OK not BMW but not priced like BMW so I am OK with facilities. (My wife has a BMW treat her like a queen but they should for the cost). Buying process well did I need what was recommended? if that is what is meant by buying process. I am not saying they are wrong but questionable on the $58 wipers......
"Ramsey Ford Service Dept"
Had the works oil change and it was done in less than an hour, very happy. Staff very helpful. Will always bring my 2015 Explorer to Ramsey and I bought it new their too
"Lincoln Taillight Recall"
Recall procedure....1st visit was to confirm and order part...waited 10 days and I had to call to find out part was in and to reschedule appt. for installation
"Fantastic Dealership, People And Service"
traded F250 in on a F350, salesman (Steve) great guy. Financing quick and easy. Service department Ive experience with them and always a great team.
"Great Service"
Everything went as planned. Looking forward to my next visit which should be in so many more miles I think
"Great Service "
We purchased a 2015 Ford Edge.. We had great service at Ramsey.. The vehicle that Derek and Steve found from Chester County Pa came in with a damaged trunk and acouple of scratches on back bumper and interior carpet messed up... It wasnt their fault that it came in that way ... We scheduled appt right away to get it fixed.. And they lent a vehicle to use til mine gets fixed.. We recommend to everyone to go to Ramsey..
"Ramsey Ford Of Rising Sun Maryland A-plus Service"
I took my Carroll Shelby GT Mustang 2007 with 2,611 miles on it to Ramsey of Rising Sun Maryland for a air bag recall. The part needed was out of stock and had to be ordered. Jarrad from parts called me and told me about the part. He also offered for me to pick up my Mustang and I could bring it back in the morning when the part on order came in. It would be very inconvenient for me to take my Mustang back and forth and have to get a ride back to work. Jarrad told me not to worry about it he would personally make sure my Mustang (which is like my baby, that has never sat out side overnight) was brought inside for the night. Jarrad was a man of his word. When I got off work my husband and I drove to Ramsey of Rising Sun, MD and checked. My Mustang was insdie. The service writers and all of the staff are very friendly and helpful. Ramsey Ford of Rising Sun Maryland goes above & beyond to take care of their customers. ***** five stars from me.
"Great Service"
The A/C in my 2014 Ford Focus was working properly & they got me an appt quickly & it was fixed the same day. Staff was personable & informative. Waited on me quickly. Would go back again.
"Service Review For Ford 250 Truck"
Austin explained a problem with my truck that needs to be dealt with. My husband, stubborn thing that he is, wants to price the work out with another dealership to see if it can be done for less. Austin quoted me $1024. for the work and said it would take 8 hrs. to complete. I know the work must be done, but have to let the husband do his research before making the arrangements. Of course, if some other dealership quotes him a lesser fee, then he will want the truck to go there. So, I just have to wait it out for a bit and see what happens.
"Ramsey Ford"
Concerns about my transmission were taken care of with FORD up-dates by the technician (GREAT). Work for my 50,000 mile check up were taken care of by Ramseys. In on the evening prior and ready as promised the next day.
"Mike Clarke"
Very friendly and courteous. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
"Very Helpful Sales Staff"
Sales staff was very helpful and went out of their way to get me the best deal possible
"Superb Service "
Service is superb . Facilty is well maintained. Always treated with courtesy and respect.
"Best Car Buying Experience Ever!"
It was the fastest car buying experience I have ever had! Everyone made it easy. I did not feel pressured, and did not feel the need to haggle as the prices were already great! I purchased a 2015 Ford Fusion. Theresa Fuller, the sales person, and Derek Haga, the sales manager could not have been any more helpful!!
