"I Love My Kia Soul"
I went to Kia of Fairfield hoping to purchase a new Soul. About every seven years I look forward to getting a new car, but always dreaded the hoops I had to jump through and the games the dealerships played. My time with JC Cummings was definitely not typical. I arrived knowing what I wanted for my trade-in and the TrueCar estimate for the Kia Soul. There were no games. I actually received a little more than I expected on the trade-in and, because I paid cash, a “July 4th Holiday Bonus†of $1,000 off the bottom line. Purchasing my Soul at Kia of Fairfield was a pleasant experience. Upon leaving, I found a huge red bow on the hood of the Soul, which actually brought tears to my eyes. If you want a great car buying experience, I recommend you visit Kia of Fairfield.
"I Got Sould!!"
I kept seeing these cool little SUVs all over town. Saw the commercials.Recently moved to the Fairfield area. With limited transportation in this area, needed a car fast. I went online to the Autobytel site to check out the details. I was connected with internet sales rep Mitch Matsumoto. He was patient, did his research to find me the answers I needed, since I work all day with very limited time to be sitting inside a dealership. He helped me get the car I wanted, and BAM, I was "Sould" as I like to call it! No haggling, no hardcore sales pressure, respect for your time. Awesome color, great price. Even if you are on a tight budget, let Mitch and the Finance team crunch the numbers for you. Mitch is the man to see!
"Wont Match Quoted Price"
10-06-2014
This dealership is amazingly awful, enough to get me to write my first review. Scott Daniels, the internet inventory manager decided to give me an online quote for a 2012 used car. I stopped by the dealership less than 24 hours after receiving the quote to check the vehicle out. I go in to find out the quote was worthless and the cars price had jumped up an extra $2000. Even after wasting another 15 minutes talking to the manager, they said there was nothing they could do even after posting the quoted price online. SAVE YOURSELF TIME AND BREATH, AVOID THIS DEALERSHIP!!!!!!
"Customer Service Experience For Warren V. Simmons"
I Warren V. Simmons had a great customer experience at Ford Fairfield. The Sales Associate Crystal Miller was extremely helpful, and I would definitely refer friends and family to consider this location for their next car purchase and to request Crystal for any assistance they may have in buying an automobile. Thank You!!
"Great Dealership Who Stands By Their Word"
An honest dealership who really stands by their word. I recently purchased a used vehicle for my granddaughter who is expecting a baby in 6 weeks. My concerns were for a dependable vehicle and a safe one. When I had an issue with the brakes, they took care of my concerns in a timely and fair manner. Mitch, the salesman who helped me with the vehicle initially was a pleasure to work with. He answered all our questions and I felt he was a very trustworthy person. He made the car buying experience a good one. No hard salesman tactics to turn me off. I would highly recommend this dealership to anyone interested in buying a vehicle, new or used. They are really great.
"Customer Service/buying Process Was Terrific!"
I recently purchased a 2013 Kia Optima. I have wanted this car for quite some time. The salesman, Scott Daniels, is an exceptional salesman. He is helpful, knowledgeable, and made it very easy to decide on the purchase without feeling pressured. He is a true asset to your company. I have not had any service done yet so I cannot rate that department but Im sure it is great, according to the other reviews. Thanks again and Im super happy with my car.
"Excellent Service Center"
My 2011 Kia Sorento has been in for several routine maintence services (oil change/ tire rotation)and the service has been excellent--they also manage to get me in for service promptly which works out very well with my busy job related travel. When I pick the car up it has been serviced and washed-I appreciate the timeliness and washing. The Sorento has had some warranty issues which included a fluid leak, paint issue on the bumper, backup camera malfunction--all of which were resolved promptly by Kia of Fairfield--it is nice to have quality and reliabe service close to where I live---Thanks much to the service folks at Kia of Fairfield!
"Service Was Great"
The service at this dealership was great. They were friendly, serviced my vehicle quickly and detailed it after service. Will continue to use there services.
"Great Service By Everyone"
Service and experience was great.They were friendly and even detailed my car after servicing it.
"Super-duper "
Exceptional repair service & out-and-out customer service...
"Great Customer Service"
This dealership was clean and professional. They were all very nice and took care of my car repairs. I will definitely be back.
"Repair Of Saturn"
They performed a fast and efficient oil change and safety check and washed and vacuumed my car as well.
"Never Go Anywhere Else"
When my car overheated I had it towed to Kia of Fairfield. Even though I didnt have an appointment they took my car in, got the problem diagnosed promptly, drove me home and arranged to get the necessary parts to repair it. They are the nicest, most trustworthy and most helpful people around.
"Great Service!"
I have been going to this dealer since 1997 when I bought my first Saturn. Im now on my second Saturn and my next car will probably be a Kia...because I LOVE the service at this dealership. Thank you for ALL the years of WONDERFUL service!
"Fairfield Kia Dealer"
This former Saturn Dealer is where we bought our car and serviced it for 5 years. They were always prompt in the service we received and made the buying process easy.
"Customer Service"
The Service Manager at Kia was great! He really made me feel like an important customer and gave me exactly what I needed. He had my car fixed and ready to go within an hour! Go see these guys!
"Best Service In Solano County"
I ONLY take my vehicle to Kia of Fairfield for repairs and service. All of the staff is incredibly friendly, service oriented and will do whatever it takes to accomodate the customer.
"First Oil Change."
They were very nice and they had a clean waiting area.I like that they even washed my car while i was waiting.
"Fantastic Service Department"
This is the best dealership for car repairs I have ever found. I have been having my car serviced here for the past eleven years. Their customer service personnel David and Ray always provide courteous and friendly service. They understand my explanations of the problem and easily explain it to the technicians. Their service technicians are the best. They always find the problem and repair it correctly the first time. I am planning a road trip out of state and asked them to do a safety check on my car. After an extensive check, they found several things that could have caused me problems on the trip especially driving through the desert. I am so happy to know everything has been repaired. I always feel safe driving my car with them doing the repairs.
"Davey C"
Great service and nice friendly people. Will return for future needs.
