"Service Dept/repairs"
Lorenzo in service does an excellent job. We have been taking cars to him for 8 years. Always has my car back to me in a timely manner. Great customer service!! One of the reasons we keep buying Chevy. The service department is unbeatable.
"Quality And Trusted Service"
Getting a diagnosis or repairs done on your vehicle can be a strenuous thing for many of us non car savvy car owners. I have endured my fair share of horror stories when it came to mechanics trying to misdiagnose the problem with my vehicle in their attempts to generate the most amount of fee income at my expense. It is because of those practices that I became skeptical of each mechanic that I came across, and there were many. That is until I found Lorenzo Perez at Richland Chevrolet. I have always been a firm believer that you get what you pay for. I have never attempted to go with the cheapest price simply to save a buck at the expense of losing quality service. Sometimes the best companies will run a bit more because we have to simply realize that they are a business and need to stay in business as well. With that said, the biggest differentiating factor here is the trust that I have in Lorenzo and his staff. Trust is important to me and is the sole reason why I will always return to Richland for all of my service needs.
"Lorenzo Perez"
Lorenzo Perez is an awesome worker he never fails on his job always reliable and trustworthy!
"Great Customer Service"
David, Lorenzo and Oscar are excellent there at Richland Chevrolet. They pay attention to detail and are always ready to tend to there customers needs. David Gámez has great customer service relations and makes me feel at home.
"Lorenzo Perez Is The Best In Customer Service!"
Lorenzo Perez get you taken care of right the first time! Had been to other service dealers and hes the best one keeps me coming back for service on my vehicle!
"Lorenzo Perez Is Amazing!"
Lorenzo Perez is thee best man to get your job done! Trustworthy and reliable! Dont go anywhere else!
"Lorenzo Perez"
Lorenzo Perez in the service department is a great guy go ask for bim if your car is in neex of service
"Lorenzo Perez"
Always go because of Lorenzo Perez he is always so helpful!
"Lorenzo Will Beat Any Price On Tires Anywhere!"
I went to Lorenzo at Richland to check prices on tires for my Yukon Denali. Not only did he promise a great price, he scoured the internet for the lowest price on the Michelins I wanted! Once he found it HE BEAT IT! Thanks Lorenzo!
"Lorenzo Is The Man For The Job!"
Lorenzo provides the best service for what you need. He makes you feel welcome when you talk to him and performs in a timely manner.
"Lorenzo Perez"
Lorenzo Perez fixed my car seat he is such a great guy!
"Lorenzo Perez"
Anytime we have an issue with our truck or need it serviced Lorenzo always able to get our truck in right away very happy with the service i would recommend anyone to Lorenzo Perez .
"Lorenzo Perez Is The Best"
Lorenzo is our go to guy. All the guys are great but Lorenzo has been the main guy we deal with. He has great knowledge, a great personality, is always there for you o matter what. He really makes you feel at ease. Thank you Lorenzo for being you and your customers service skills are 100% spot on.
"Lorenzo Perez Is An Awesome Service Advisor!"
Weve been taking our car to Richland Chevrolet for years now and Lorenzo Perez has been the Service Advisor that has helped us the most! Lorenzo will take the time to explain thing to my wife and myself if I need it, LOL!!! Richland has supported my endeavor in keeping me from having a new car payment... thanks guys!!! New A/C, cha ching! Transmission mounts and new rim from a pot hole, cha ching! Replaced tires and rims because of theft, cha ching cha ching cha ching cha ching!!! Replaced Transmission, CHA CHING!!! Replacing (now) the intake manifold gasket... wait on it... CHA CHING!!!!! Still its better than a car payment... thanks Lorenzo Perez for all that youve done for Julie and I!!!
"Lorenzo Is Awesome!!!!"
I purchased my car from Richland Chevrolet but I was a bit hesitant in taking my car to a dealership to get serviced. I always assumed they would charge you and arm and leg just to change the oil or try to offer more services just make money off you. Boy! Was I wrong. Lorenzo has always taken care of me and husband (we both own Chevys) when weve gone in for any service need.... without all the sales pitches, too. He was straight forward and very honest, not to mention super nice. His leadership skills reflected in the work of the other service department employees as well and I would definitely recommend anyone to Richland Chevrolets Service department.
"Lorenzo Is Your Go-to Guy"
Lorenzo really is the go to guy. He knows what hes talking about and treats you like family. His welcoming demeanor makes you feel comfortable and cared for.
"Customer"
Lorenzo Perez (Service Manager for Richland Chevrolet in Shafter) is the number one reason the Frazier family does business at Richland.
"Definatly The Place To Have Your Car Serviced"
My parents bought a new car here several years ago. I am now the proud owner of this Chevy blazer. I go here to have it serviced and Lorenzo Perez always has such a big welcoming smile on his face and really takes the time to listen to my needs. They are fast efficient and always a delightfull experience.
"Lorenzo Perez"
Lorenzo is the man! I always return for the great customer service he provides!
"Lorenzo Perez"
Anytime Ive had an issue with my car or need it serviced Lorenzo is always able and willing to get my car in right away. He goes above and beyond to make sure everything is checked and out on time. Thank You Lorenzo for your great customer service!
"Auto Repair"
Lorenzo Perez has very good people skills and always has my car ready on time no questions asked. Overall Id recommended people to contact Lorenzo when there car is giving them issues.
"Lorenzo"
Every time I get my car serviced Lorenzo does a really good job. He always leaves my car the way I needed to be and thats why I keep coming back to Richland its because of Lorenzo .
"Great Experience Thanks To Lorenzo Perez!"
Needed some help some time back with my truck and Lorenzo explained how everything works and was very thorough with us and took good care of us.
"Had A Great Experience With Lorenzo"
Lorenzo did a great gob, he explained everything to me!
"David Gámez Great Service"
It was awesome experience working with David I definitely recommended him. Very knowledgeable person and understanding I was able to resolve my problem. Thank you David .
"Quick And Easy"
Great service by the repair department. I called for a jump start in town and Lorenzo took the time to come personally and help me with in 20 mins! It made a great impression on me and I will return for the friendly and professional experience.
"Sales Rep"
Oscar Martinez has sold us many cars we always return to him because he knows what hes talking about. And is really good at crunching numbers. Always has a good attitude and a smile on his face! Thanks Oscar
"Oil Change And A Few Maintenance Items"
I was really impressed on the knowledge that Lorenzo Perez had on the questions I had about my vehicle. He was a great help and I WILL be a return customer. I will only come to Richland Chevrolet because of the excellent service I received.
"Shafters Richland Chevrolet All The Way!"
My wife and I have bought two vehicles from Oscar at Richland Chevrolet in the past year, a Silverado 2500HD and Yukon SLT. Prior to our purchases, we had never met Oscar. Since then, however, he has become our go-to salesperson and a personal friend. The first time we walked into Richland Chevrolet to purchase a vehicle, Oscar greeted us, took time to explain the different vehicles available that might fit our needs, and found us the right one at a good price. The second vehicle was no exception. The selection, quality and competitive prices at Richland is above-par. With Oscar, theres no uncomfortable haggling and continuous back and forth over the sticker price. He’s reasonable and fair (and funny!) and the actual purchases were unprecedentedly quick. After we brought our vehicles home (purchased 5 months apart) we had some modifications we wanted to make to each vehicle, respectively. For those, Oscar either offered us a discounted price or took care of it as a good will courtesy. While the entire team at Richland Chevrolet is first class and everyone makes you feel like family when you visit (sometimes I stop by just to say hello to eveyone!), Oscar is a shining star and we couldn’t recommend him enough. Thanks Oscar for your great service, great humor and great friendship. P.S. Michelle in Finance will diligently find you the best rates, explain all your financial options thoroughly, and get you out the door and behind the wheel of your new vehicle in record time. If youre looking for a great sales and service team, check out the professionals at Richland. You wont be disappointed.
"Lorenzo Perez"
I had work done on my Chevy Impala, Lorenzo Perez worked on my car he was very friendly. He explained all the repairs thoroughley and why they were needed. Thank you Lorenzo for your personal service
"Service"
Took my car in for a service and I had the best customer service by a gentleman named Lorenzo Perez. He was so helpful and knowledgeable and made my experience a great one! Thank you again Lorenzo! Youre awesome!
"Car Aervice"
I went to Richland Chevrolet ( Shafter) to get my car serviced, Lorenzo Perez helped me out. He was knowlegeable and explained everything to me in great detail, I left there feeling like family. Great service!
"Friendly Service"
When I want to service my vehicle I dont go to the dealership in town, I call Lorenzo at Richland Chevrolet in Shafter! He always treats me like family and my vehicle is always taken care of.
"Best Service !"
Was very happy with the service ! Lorenzo Perez helped me right away ! He was very helpful and professional.
"Great Experience!"
I had the unfortunate accident of hitting a open man hole in my Cadillac that had less than 3000 miles on it. David the service writer and Lorenzo the mechanic made this nightmare a great experience. Their friendliness, professional help and work provided myself a timely repair and a very satisfying exoweience. My car drives as if nothing ever happened. Thank you Richland Chev!!! David & Lorenzo!!!!
"Richland"
Stopped by to check up on my car at Richland Cheverlot and was helped by Lorezo Perez. Best customer service ever. Very professional, he was very nice and patient. I recommend customers to ask for him!
"Service Department"
Lorenzo Perez is the guy to see! Went to service my car got helped fast and was in and out! Will define returning.
"Repairs Fixed By Lorenzo At Richland Chevrolet"
This was my first time coming to Richland Chevrolet in shafter and i Ioved it the service was so good .I will definitely come back, Lorenzo helped me with all the information and let me know what he was gonna do to my car so I can approve of it . Lorenzo was such a kind person I would forsure recommend a friend to Lorenzo
"Service"
The service department was such a good help. A big thank you to Lorenzo Perez for being so kind and making me feel comfortable. I would definitely recommend this company to anyone and tell them to ask for Lorenzo!!!
"Friendly Family Honest Atmosphere"
Richland has always been home to me. They are fantastic people, a great family with great service. If you need any assistance at all call and ask for Lorenzo Perez. Hes extremely knowledgeable, honest and kind hearted, which is always nice because you feel that you get the truth with each detail and that they work to lower cost and length in the repair shop. Give them a call, they would love to hear from you and youll quickly learn why they treat all like family!
"Home Town Service"
Richland Chevrolet provides the best service! They literally treat you just like family! I live in Bakersfield and have no problem traveling to Shafter besides receiving below average service from the "bigger" dealerships.
"Lorenzo Perez"
Lorenzo Perez went above and beyond to make sure I was satisfied with my service I will be returning to Richland Chevrolet because of him!
"Service Departement"
I recomend people ask for lorenzo perez he is a service writer gives excelent service very nice well manered young man he will get ur car takin care of and answer any questions u have he cares about his coustomers !
"Lorenzo Perez"
Went to Richland Chevrolet and had a really great experience. Lorenzo Perez is always so helpful he always makes me feel comfortable and always helps me understand what I need done to my car. At being a girl theres always a fear of over paying but Lorenzo is always honest and help get the best deals.
"Very Helpful"
Stopped at Richland, because my cars tire light was on. I was helped by Lorenzo Perez, he was really nice and helpful checked my tires and put air, free of charge. It was a quick but pleasant experience.
"Hometown Feel"
I have brought my cars here for years and the customer service and one on one attention is why I always come back. Ive been here for oil changes and even engine repairs and I never feel like Im getting taken advantage of. Lorenzo Perez is definitely my go to contact as he takes him time to find you the best option for all my car needs! Love the place and will definitely continue to be a customer.
"Richland Service Department Is The Best"
David & The Service Department is the best hands down!! Their customer service is top notch; vehicle service is prompt, thorough, & efficient! Highly recommend to family & friends regularly!!
"David Gamez Is The Best !"
David Gámez is the best on what he does ! Really professional and has the best customer service ! Always go back and look for him ! I recommend you guys to ask for David ! Hell try his best to help you in anything !
"Best In Town !"
Best customer service and really professional , always satisfied and content with the service . Ill be seeing you guys soon!
"Shop Manager"
David the service advisor from Richland Chevrolet in Shafter CA is very polite and very professional doing his work. I am truly recommend this dealer and specially because they have such a good customer service like David the service advisor from this location
